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Maintenance and Service
Guide
HP Pavilion ze4900 Notebook PC
HP Compaq nx9040, nx9030,
and
nx9020 Notebook PC
Compaq Presario 2200 Series Notebook
Document Part Number: 371025-001
August 2004
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.
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Podsumowanie treści

Strona 1 - Maintenance and Service

Maintenance and Service GuideHP Pavilion ze4900 Notebook PCHP Compaq nx9040, nx9030, and nx9020 Notebook PCCompaq Presario 2200 Series NotebookDocumen

Strona 2

Product DescriptionMaintenance and Service Guide 1–5Hnx9040 U P725 X4 40 D CN 25 H aPeople’s Republic of ChinaPK164PA AB2Hnx9040 U P725 X4 30 W Cg 25

Strona 3 - Contents

Removal and Replacement ProceduresMaintenance and Service Guide 5–173. Remove the 3 PM2.0×4.0 screws 1 and 1 PM2.0×3.0 screw 2 that secure the keyboar

Strona 4

5–18 Maintenance and Service GuideRemoval and Replacement Procedures5. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable

Strona 5 - C Screw Listing

Removal and Replacement ProceduresMaintenance and Service Guide 5–195.9 Switch Board✎The switch board is included with the keyboard cover. Refer to Se

Strona 6

5–20 Maintenance and Service GuideRemoval and Replacement Procedures✎HP Pavilion ze4900 notebook models use only one PM2.0×4.0 screw to secure the swi

Strona 7 - 1.1 Models

Removal and Replacement ProceduresMaintenance and Service Guide 5–215.10 Speakers✎The speakers are included with the top cover. Refer to Section 5.13,

Strona 8

5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Optical Drive1. Prepare the notebook for disassembly (Section 5.3).2. Remove

Strona 9 - Table 1-2

Removal and Replacement ProceduresMaintenance and Service Guide 5–235.12 Display Assembly1. Prepare the notebook for disassembly (Section 5.3).2. Remo

Strona 10 - (Continued)

5–24 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the 2 PM2.0×5.0 screws that secure the wireless antenna boards to the no

Strona 11

Removal and Replacement ProceduresMaintenance and Service Guide 5–255. Disconnect the display cable 1 from the system board.6. Remove the 6 PM2.0×6.0

Strona 12

5–26 Maintenance and Service GuideRemoval and Replacement Procedures7. Position the notebook with the rear panel toward you.8. Position the display pe

Strona 13

1–6 Maintenance and Service GuideProduct DescriptionHnx9040 U P715 X4 30 C Cc 25 P aAsia Pacific PK153PA UUFHnx9040 U P715 X4 30 C CN 25 P aJapan PK15

Strona 14

Removal and Replacement ProceduresMaintenance and Service Guide 5–275.13 Top Cover1. Prepare the notebook for disassembly (Section 5.3) and remove the

Strona 15 - 1.2 Features

5–28 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the 4 rubber covers 1 that conceal the top cover front edge screws.✎Spar

Strona 16 - Product Description

Removal and Replacement ProceduresMaintenance and Service Guide 5–296. Turn the notebook top-side up with the rear panel toward you.7. Remove the PM2.

Strona 17

5–30 Maintenance and Service GuideRemoval and Replacement Procedures9. Release the ZIF connector 1 to which the TouchPad cable is attached and disconn

Strona 18 - 1.3 Resetting the Notebook

Removal and Replacement ProceduresMaintenance and Service Guide 5–315.14 Heat Sink1. Prepare the notebook for disassembly (Section 5.3) and remove the

Strona 19 - 1.4 Power Management

5–32 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the fan cable 1 from the system board.3. Remove the 3 PM1.5×5.0 scre

Strona 20 - 1.5 External Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–335.15 Processor1. Prepare the notebook for disassembly (Section 5.3) and remove the

Strona 21 - HP Pavilion ze4900

5–34 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the processor locking screw 1 ¼-turn counterclockwise until you feel a cli

Strona 22

Removal and Replacement ProceduresMaintenance and Service Guide 5–355.16 Wireless Button Board1. Prepare the notebook for disassembly (Section 5.3) an

Strona 23

5–36 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the wireless button board cable 1 from the system board.3. Remove th

Strona 24 - Item Component Function

Product DescriptionMaintenance and Service Guide 1–7Hnx9030 U P735 X5 40 Y Cc 51 P aFranceIcelandSweden/FinlandPG575ET ABFPG575ET A2MPG575ET AK8Switze

Strona 25

Removal and Replacement ProceduresMaintenance and Service Guide 5–375.17 Diskette Drive✎This section applies only to HP Compaq nx9040 notebook models.

Strona 26

5–38 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the diskette drive cable 1 from the low insertion force (LIF) connec

Strona 27

Removal and Replacement ProceduresMaintenance and Service Guide 5–395.18 Diskette Drive Cover✎This section applies to HP Pavilion ze4900, HP Compaq nx

Strona 28

5–40 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the 2 PM2.0×4.0 screws 1 that secure the diskette drive cover to the not

Strona 29 - Keyboard Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–415.19 System Board✎When replacing the system board, ensure that the following compo

Strona 30 - and Compaq Presario 2200

5–42 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the wireless button board cable 1 from the system board.3. Remove th

Strona 31 - Table 1-8

Removal and Replacement ProceduresMaintenance and Service Guide 5–43✎Step 6 applies only to HP Pavilion ze4900, HP Compaq nx9030 and nx9020, and Compa

Strona 32

5–44 Maintenance and Service GuideRemoval and Replacement Procedures✎Step 7 applies only to HP Compaq nx9040 models.7. Remove the 6 HM5.0×9.0 screwloc

Strona 33 - Top Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–458. Flex the right side of the base enclosure near the audio jacks 1 until the jack

Strona 34 - Compaq Presario 2200

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1Notebook Dimensionswith 15.0-in

Strona 35 - Table 1-10

1–8 Maintenance and Service GuideProduct DescriptionAll HP Compaq nx9000 models feature: TouchPad pointing device 6-cell lithium ion (Li-Ion) batter

Strona 36 - Bottom Components

6–2 Maintenance and Service GuideSpecificationsTemperatureOperating (not writing to optical disc)Operating (writing to optical disc)Nonoperating0°C to

Strona 37 - Table 1-11

SpecificationsMaintenance and Service Guide 6–3Table 6-215.0-inch, XGA, TFT DisplayDimensionsHeightWidthDiagonal30.0 cm22.9 cm38.1 cm11.8 in9.0 in15.0

Strona 38 - 1.6 Design Overview

6–4 Maintenance and Service GuideSpecificationsTable 6-314.1-inch, XGA, TFT DisplayDimensionsHeightWidthDiagonal28.5 cm21.3 cm35.8 cm11.2 in8.4 in14.1

Strona 39 - Troubleshooting

SpecificationsMaintenance and Service Guide 6–5Table 6-44200-rpm Hard Drives60-GB 40-GB 30-GBUser capacity per drive* 60 GB 40 GB 30 GBDimensionsHei

Strona 40 - Using Computer Setup

6–6 Maintenance and Service GuideSpecificationsTable 6-5Primary 6-cell, Li-Ion Battery PackDimensionsHeightWidthDepthWeight2.00 cm9.40 cm13.40 cm.34 k

Strona 41 - Selecting from the Main Menu

SpecificationsMaintenance and Service Guide 6–7Table 6-6Optional 8-cell, Li-Ion Battery PackDimensionsHeightWidthDepthWeight2.00 cm9.40 cm13.40 cm.34

Strona 42 - Security Menu

6–8 Maintenance and Service GuideSpecificationsTable 6-724X Max DVD+RW/R and CD-RW Drive Applicable disk DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD D

Strona 43 - Selecting from the Tools Menu

SpecificationsMaintenance and Service Guide 6–9Table 6-824X Max DVD/CD-RW Combo Drive Applicable disk DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digi

Strona 44 - Table 2-5

6–10 Maintenance and Service GuideSpecificationsData transfer rateCD-R (24X)CD-RW (10X)CD-ROM (24X)DVD (8X) Multiword DMA mode 23600 KB/s (150 KB/s at

Strona 45

SpecificationsMaintenance and Service Guide 6–11Table 6-98X MAX DVD-ROM Drive Applicable disk DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital Audi

Strona 46

Product DescriptionMaintenance and Service Guide 1–9All HP Compaq nx9000 models feature: TouchPad pointing device 6-cell lithium ion (Li-Ion) batter

Strona 47

6–12 Maintenance and Service GuideSpecificationsData transfer rateMax 24X CDMax 8X DVD Multiword DMA mode 23600 KB/s (150 KB/s at 1X CD rate)10,800 KB

Strona 48

SpecificationsMaintenance and Service Guide 6–13Table 6-11System Interrupts Hardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or

Strona 49

6–14 Maintenance and Service GuideSpecificationsHardware IRQ System FunctionIRQ11 Intel USB EHCI controller—24CDIntel USB UHCI controller—24C4Intel US

Strona 50

SpecificationsMaintenance and Service Guide 6–15Table 6-12System I/O Addresses I/O Address (hex) System Function (shipping configuration)000 - 00F DMA

Strona 51

6–16 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

Strona 52

SpecificationsMaintenance and Service Guide 6–17I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

Strona 53

6–18 Maintenance and Service GuideSpecificationsTable 6-13System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128

Strona 54

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1Universal Serial BusPin Signal Pin Signal1 +5 VDC 3 Data +2 Data – 4 Ground

Strona 55

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

Strona 56

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Strona 57 - DVD-ROM Drive

1–10 Maintenance and Service GuideProduct Description1.2 Features The following processors are available, varying by notebook model:❏ Intel Pentium M

Strona 58 - Flowchart 2.14—No Audio

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-5RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2 Tip 5 Unused3 Ring 6 UnusedTab

Strona 59

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-7Audio-Out (Headphone)Pin Signal Pin Signal1 Audio-out 2 Ground

Strona 60

A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-8ParallelPin Signal Pin Signal1 Strobe 14 Auto linefeed2 Data bit 0 15 Error3 Data b

Strona 61

Connector Pin AssignmentsMaintenance and Service Guide A–7Table A-9SerialPin Signal Pin Signal1 Carrier detect 6 Data set ready2 Receive data 7 Ready

Strona 62 - Connection

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the notebook permits it to oper

Strona 63 - Illustrated Parts Catalog

B–2 Maintenance and Service GuidePower Cord Set RequirementsCountry-Specific Requirements3-Conductor Power Cord Set Requirements Country Accredited Ag

Strona 64 - Major Components

Power Cord Set RequirementsMaintenance and Service Guide B–3United Kingdom BSI 1United States UL 2✎1. The flexible cord must be <HAR> Type HO5VV

Strona 65 - Table 3-1

Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification and reference information for the screws used in the notebook. All

Strona 66

C–2 Maintenance and Service GuideScrew ListingPhillips M2.0×6.0 Screw LocationsTable C-1Phillips PM2.0×6.0 ScrewColor Qty. Length ThreadHead WidthBlac

Strona 67

Screw ListingMaintenance and Service Guide C–3Phillips M2.0×6.0 Screw LocationsTable C-1Phillips PM2.0×6.0 Screw (Continued)Color Qty. Length ThreadHe

Strona 68

Product DescriptionMaintenance and Service Guide 1–11 Full-size Windows keyboard with embedded numeric keypad TouchPad pointing device with on butto

Strona 69

C–4 Maintenance and Service GuideScrew ListingPhillips M2.0×6.0 Screw LocationsTable C-1Phillips PM2.0×6.0 Screw (Continued)Color Qty. Length ThreadHe

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Screw ListingMaintenance and Service Guide C–5Phillips M2.0×6.0 Screw LocationsTable C-1Phillips PM2.0×6.0 Screw (Continued)Color Qty. Length ThreadHe

Strona 71

C–6 Maintenance and Service GuideScrew ListingPhillips M1.5×5.0 Shoulder Screw and PM2.5×4.0 Screw LocationsTable C-2Phillips PM1.5×5.0 Shoulder Screw

Strona 72

Screw ListingMaintenance and Service Guide C–7Phillips M2.0×4.0 Screw LocationsTable C-3Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthBlac

Strona 73

C–8 Maintenance and Service GuideScrew ListingPhillips M2.0×4.0 Screw LocationsTable C-3Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length ThreadHe

Strona 74 - 3.3 Mass Storage Devices

Screw ListingMaintenance and Service Guide C–9Phillips M2.0×4.0 Screw LocationsTable C-3Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length ThreadHe

Strona 75 - Spare Part Number Information

C–10 Maintenance and Service GuideScrew ListingPhillips M2.0×4.0 Screw LocationsTable C-3Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length ThreadH

Strona 76 - 3.4 Miscellaneous

Screw ListingMaintenance and Service Guide C–11Phillips M2.0×3.0 Screw LocationsTable C-4Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthSil

Strona 77 - Preliminaries

C–12 Maintenance and Service GuideScrew ListingPhillips M2.0×3.0 Screw LocationsTable C-4Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length ThreadH

Strona 78 - 4.2 Service Considerations

Screw ListingMaintenance and Service Guide C–13Phillips M2.0×8.0 Screw LocationsTable C-5Phillips PM2.0×8.0 ScrewColor Qty. Length ThreadHead WidthBla

Strona 79

1–12 Maintenance and Service GuideProduct Description Support for the following optical drives:❏ 24X Max DVD+RW/R and CD-RW Combo Drive (HP Compaq nx

Strona 80

C–14 Maintenance and Service GuideScrew ListingPhillips M2.0×8.0 Screw LocationsTable C-5Phillips PM2.0×8.0 Screw (Continued)Color Qty. Length ThreadH

Strona 81

Screw ListingMaintenance and Service Guide C–15Phillips M2.0×5.0 Screw LocationsTable C-6Phillips PM2.0×5.0 ScrewColor Qty. Length ThreadHead WidthSil

Strona 82

C–16 Maintenance and Service GuideScrew ListingPhillips M1.5×5.0 Screw LocationsTable C-7Phillips PM1.5×5.0 ScrewColor Qty. Length ThreadHead WidthBla

Strona 83

Screw ListingMaintenance and Service Guide C–17Phillips M2.0×9.0 Screw LocationsTable C-8Phillips PM2.0×9.0 ScrewColor Qty. Length ThreadHead WidthBla

Strona 84 - Procedures

C–18 Maintenance and Service GuideScrew ListingHM5.0×9.0 Screwlock Locations - HP Compaq nx9040 Notebook ModelsTable C-9HM5.0×9.0 ScrewlockColor Qty.

Strona 85 - Disassembly Sequence Chart

Screw ListingMaintenance and Service Guide C–19HM5.0×9.0 Screwlock Locations - All Notebook Models Except HP Compaq nx9040Table C-9HM5.0×9.0 Screwlock

Strona 86

C–20 Maintenance and Service GuideScrew ListingPhillips M1.5×12.0 Screw LocationsTable C-10Phillips PM1.5×12.0 ScrewColor Qty. Length ThreadHead Width

Strona 87 - Disassembly

Maintenance and Service Guide Index–1Index1394 port 1–20, 1–22AAC adapter, spare part number 3–14antennae 1–16, 1–18arrow keys 1–24, 1–26audio-in (mic

Strona 88 - Removing the Battery Pack

Index–2 Maintenance and Service GuideIndexmonitor A–3network A–2parallel A–6RJ-11 (modem) A–4RJ-45 (network) A–2serial A–7S-Video A–2Universal Serial

Strona 89 - Removing the Hard Drive

IndexMaintenance and Service Guide Index–3no power 2–8, 2–10, 2–11no video 2–12, 2–13nonfunctioning device 2–21nonfunctioning keyboard 2–22nonfunction

Strona 90 - Removing the Hard Drive Bezel

Product DescriptionMaintenance and Service Guide 1–131.3 Resetting the NotebookOccasionally, the Windows operating system or the notebook might stop r

Strona 91 - Disassembling the hard drive

Index–4 Maintenance and Service GuideIndexmemory moduleremoval 5–10spare part numbers 3–11, 5–10memory module compartment coverremoval 5–10spare part

Strona 92 - 5.4 Notebook Feet

IndexMaintenance and Service Guide Index–5power cord, spare part numbers 3–14power management features 1–14power, troubleshooting 2–8power/standby lig

Strona 93 - 5.5 Memory Module

Index–6 Maintenance and Service GuideIndexTThermal Pad Kit, spare part number 5–31thermal pad, spare part number 3–5, 3–7, 5–33tools required 4–1top c

Strona 94 - Removing a Memory Module

1–14 Maintenance and Service GuideProduct Description1.4 Power ManagementThe notebook comes with power management features that extend battery operati

Strona 95

© Copyright 2004 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentiu

Strona 96

Product DescriptionMaintenance and Service Guide 1–151.5 External ComponentsThe external components on the front and right side of the HP Pavilion ze4

Strona 97 - 5.7 Keyboard Cover

1–16 Maintenance and Service GuideProduct DescriptionTable 1-3Front and Right-Side Components HP Pavilion ze4900 Item Component Function1 Display rele

Strona 98 - Removing the Keyboard Cover

Product DescriptionMaintenance and Service Guide 1–17The external components on the front and right side of the HP Compaq nx9040, nx9030, nx9020, and

Strona 99 - 5.8 Keyboard

1–18 Maintenance and Service GuideProduct DescriptionTable 1-4Front and Right-Side Components HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 22

Strona 100 - Releasing the Keyboard

Product DescriptionMaintenance and Service Guide 1–19The external components on the rear and left side of the HP Pavilion ze4900, HP Compaq nx9030, nx

Strona 101 - 6. Remove the keyboard

1–20 Maintenance and Service GuideProduct Description5 External monitor port Connects an optional VGA external monitor or projector.6 Exhaust vents (2

Strona 102 - 5.9 Switch Board

Product DescriptionMaintenance and Service Guide 1–21The external components on the rear and left side of the HP Compaq nx9040 notebook are shown belo

Strona 103 - Removing the Switch Board

1–22 Maintenance and Service GuideProduct Description7 External monitor port Connects an optional VGA external monitor or projector.8 Exhaust vents (2

Strona 104 - 5.10 Speakers

Product DescriptionMaintenance and Service Guide 1–23The notebook keyboard components on the HP Pavilion ze4900 notebook are shown below and described

Strona 105 - 5.11 Optical Drive

1–24 Maintenance and Service GuideProduct DescriptionTable 1-7Keyboard Components HP Pavilion ze4900 Item Component Function1 num lock key Enables num

Strona 106 - 5.12 Display Assembly

Maintenance and Service Guide iiiContents1 Product Description1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

Strona 107

Product DescriptionMaintenance and Service Guide 1–25The notebook keyboard components on the HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 220

Strona 108

1–26 Maintenance and Service GuideProduct DescriptionTable 1-8Keyboard Components HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200 Item Comp

Strona 109 - Removing the Display Assembly

Product DescriptionMaintenance and Service Guide 1–27The notebook top components on the HP Pavilion ze4900 notebook are shown below and described in T

Strona 110 - 5.13 Top Cover

1–28 Maintenance and Service GuideProduct DescriptionTable 1-9Top Components HP Pavilion ze4900 Item Component Function1 Power button When the noteboo

Strona 111 - Removing the Top Cover Screws

Product DescriptionMaintenance and Service Guide 1–29The notebook top components on the HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200 not

Strona 112

1–30 Maintenance and Service GuideProduct DescriptionTable 1-10Top Components HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200 Item Componen

Strona 113 - Removing the Top Cover

Product DescriptionMaintenance and Service Guide 1–31The external components on the bottom of all notebook models are shown below and described in Tab

Strona 114 - 5.14 Heat Sink

1–32 Maintenance and Service GuideProduct DescriptionTable 1-11Bottom Components Item Component Function1 Exhaust vents (2) Exhaust vent provides airf

Strona 115 - Removing the Heat Sink

Product DescriptionMaintenance and Service Guide 1–331.6 Design OverviewThis section presents a design overview of key parts and features of the noteb

Strona 116 - 5.15 Processor

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

Strona 117 - 3 on the processor should be

iv Maintenance and Service GuideContents4 Removal and Replacement Preliminaries4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . .

Strona 118 - 5.16 Wireless Button Board

2–2 Maintenance and Service GuideTroubleshootingUsing Computer SetupInformation and settings in Computer Setup are accessed from the Main, Security, A

Strona 119

TroubleshootingMaintenance and Service Guide 2–3Selecting from the Main MenuTable 2-1Main MenuSelect To Do ThisSystem Information Change the system

Strona 120 - 5.17 Diskette Drive

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security Menu Select To Do ThisAdministrator Password Enter,

Strona 121 - Removing the Diskette Drive

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Advanced MenuSelecting from the Tools MenuTable 2-3Advanced Menu Select To Do ThisL

Strona 122 - 5.18 Diskette Drive Cover

2–6 Maintenance and Service GuideTroubleshooting2.2 Troubleshooting FlowchartsTable 2-5 Troubleshooting Flowcharts OverviewFlowchart Description2.1 “F

Strona 123

TroubleshootingMaintenance and Service Guide 2–7Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?I

Strona 124 - 5.19 System Board

2–8 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 1DonePower upon batterypower?Power upon batterypower?Reset battery pack.Y

Strona 125

TroubleshootingMaintenance and Service Guide 2–9Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

Strona 126 - Notebook Models Only

2–10 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin note

Strona 127

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

Strona 128 - Removing the System Board

ContentsMaintenance and Service Guide v6 SpecificationsA Connector Pin AssignmentsB Power Cord Set Requirements3-Conductor Power Cord Set . . . . . .

Strona 129 - Specifications

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANo video.Adjustbrightness.YYNDoneNCheck for bentpins on cable.Replaces

Strona 130

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

Strona 131 - 15.0-inch, XGA, TFT Display

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.8—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.9—No O

Strona 132 - 14.1-inch, XGA, TFT Display

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.9—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.15—Nonfunctioning Device.”YDoneNOS n

Strona 133 - 4200-rpm Hard Drives

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 2Continued from“Flowchart 2.9—No OS Loading, Hard Driv

Strona 134 - Table 6-5

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.11—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

Strona 135 - Table 6-6

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

Strona 136 - Table 6-7

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.13—No OS Loading, CD-ROM or DVD-ROM DriveYDoneNBootabledisc indrive?Discin drive?No OSloa

Strona 137 - 24X Max DVD/CD-RW Combo Drive

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No AudioYNReloadaudio drivers.Audiodriver in OSconfigured?Audio?YYYNNNCorrectdrivers f

Strona 138

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.15—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

Strona 139 - 8X MAX DVD-ROM Drive

Maintenance and Service Guide 1–11Product DescriptionThe HP Pavilion ze4900 Notebook PC 1, HP Compaq nx9040, nx9030, and nx9020 Notebook PCs 2, and Co

Strona 140

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.16—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

Strona 141 - System Interrupts

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.17—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

Strona 142

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.18—No Network/Modem ConnectionYDisconnect allpower fromthe notebookand open.No networkor

Strona 143 - System I/O Addresses

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

Strona 144

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Notebook Major ComponentsNotebook Major Components

Strona 145

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Notebook Major Components Item DescriptionSpare Part Number1 Display a

Strona 146 - System Memory Map

3–4 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Strona 147 - Connector Pin Assignments

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

Strona 148 - Table A-3

3–6 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Strona 149 - External Monitor

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

Strona 150 - Audio-In (Microphone)

1–2 Maintenance and Service GuideProduct Description1.1 ModelsNotebook model information is shown in Tables 1-1 and 1-2.✎The long model name appears o

Strona 151 - Audio-Out (Headphone)

3–8 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Strona 152 - Parallel

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

Strona 153 - Table A-9

3–10 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Strona 154 - Power Cord Set Requirements

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Numbe

Strona 155 - Country-Specific Requirements

3–12 Maintenance and Service GuideIllustrated Parts Catalog3.3 Mass Storage DevicesMass Storage Devices

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Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-2Mass Storage DevicesSpare Part Number InformationItem DescriptionSpare Part Number

Strona 157 - Screw Listing

3–14 Maintenance and Service GuideIllustrated Parts Catalog3.4 MiscellaneousTable 3-3Spare Parts: Miscellaneous (not illustrated)DescriptionSpare Part

Strona 158 - Phillips PM2.0×6.0 Screw

Maintenance and Service Guide 4–14Removal and Replacement PreliminariesThis chapter provides essential information for proper and safe removal and rep

Strona 159 - (Continued)

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

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Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

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Product DescriptionMaintenance and Service Guide 1–3Key Description Options7 Integrated communication/ wireless deviceC = modem + FE NICc = 802.11g (I

Strona 162 - PM2.5×4.0 Screw

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Strona 163 - Phillips PM2.0×4.0 Screw

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.6 Workstation PrecautionsUse the following grounding precautions at workstatio

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4–6 Maintenance and Service GuideRemoval and Replacement PreliminariesOther grounding equipment recommended for use in preventing electrostatic damage

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Removal and Replacement PreliminariesMaintenance and Service Guide 4–7Table 4-2 lists the shielding protection provided by antistatic bags and floor m

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Maintenance and Service Guide 5–15Removal and Replacement ProceduresThis chapter provides removal and replacement procedures.There are 77 screws and s

Strona 167 - Phillips PM2.0×3.0 Screw

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.2 Disassembly Sequence ChartUse the chart below to determine the section number t

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Removal and Replacement ProceduresMaintenance and Service Guide 5–3Section Description # of Screws Removed5.15 Processor 05.16 Wireless button board 2

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5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Notebook for DisassemblyBefore you begin any removal or installat

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Removal and Replacement ProceduresMaintenance and Service Guide 5–54. Remove the battery pack by following these steps:a. Turn the notebook upside dow

Strona 171 - Phillips PM2.0×5.0 Screw

5–6 Maintenance and Service GuideRemoval and Replacement Procedures5. Remove the hard drive by following these steps:a. Remove the 2 rubber screw cove

Strona 172 - Phillips PM1.5×5.0 Screw

1–4 Maintenance and Service GuideProduct DescriptionTable 1-2HP Compaq nx9040, nx9030, and nx9020 All HP Compaq nx9000 models feature: TouchPad point

Strona 173 - Phillips PM2.0×9.0 Screw

Removal and Replacement ProceduresMaintenance and Service Guide 5–7e. Remove the 2 PM1.5×5.0 shoulder screws 1 that secure the hard drive bezel to the

Strona 174 - HM5.0×9.0 Screwlock

5–8 Maintenance and Service GuideRemoval and Replacement Proceduresg. Remove the 4 PM2.5×4.0 screws 1 that secure the hard drive frame to the hard dri

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Removal and Replacement ProceduresMaintenance and Service Guide 5–95.4 Notebook FeetThe notebook feet are adhesive-backed rubber pads. Spare part numb

Strona 176 - Phillips PM1.5×12.0 Screw

5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.5 Memory Module1. Prepare the notebook for disassembly (refer to Section 5.3).2.

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Removal and Replacement ProceduresMaintenance and Service Guide 5–115. Spread the 2 retaining tabs 1 that secure the memory module to the memory modul

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5–12 Maintenance and Service GuideRemoval and Replacement Procedures5.6 Mini PCI Communications Board1. Prepare the notebook for disassembly (Section

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Removal and Replacement ProceduresMaintenance and Service Guide 5–13✎Make note of which wireless antenna cable is attached to which antenna clip on th

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5–14 Maintenance and Service GuideRemoval and Replacement Procedures5.7 Keyboard Cover1. Prepare the notebook for disassembly (Section 5.3).2. Positio

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Removal and Replacement ProceduresMaintenance and Service Guide 5–154. Turn the notebook display-side up with the front panel toward you.5. Open the n

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5–16 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Keyboard1. Prepare the notebook for disassembly (Section 5.3).2. Remove the ke

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