HP EliteBook Folio 1020 G1 Base Model Notebook PC Instrukcja Użytkownika

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HP EliteBook Folio 1020 G1 Notebook PC
HP EliteBook Folio 1020 G1 Special Edition
Notebook PC
Maintenance and Service Guide
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Podsumowanie treści

Strona 1 - Notebook PC

HP EliteBook Folio 1020 G1 Notebook PCHP EliteBook Folio 1020 G1 Special Edition Notebook PCMaintenance and Service Guide

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Category Description●128-GB (not available for Special Edition models)●128-GB, TLC (not available for Special Edition models)Audio and video Two stere

Strona 3 - Safety warning notice

12 Backup and recovery in Windows 10This chapter provides information about the following processes. The information in the chapter is standard proced

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You can use Windows tools to create system restore points and create backups of personal information, see Using Windows tools on page 93.●If your comp

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Restore and recoveryThere are several options for recovering your system. Choose the method that best matches your situation and level of expertise:IM

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website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.IMPORTANT: HP Recovery Manager does not

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Changing the computer boot orderIf your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order o

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Removing the HP Recovery partition (select products only)HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard d

Strona 9 - 1 Product description

13 Backing up, restoring, and recovering in Ubuntu LinuxRecovery after a system failure is as good as your most recent backup. As you add new software

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Creating a restore image on a USB deviceNOTE: Be sure AC power is connected to the computer before you begin this procedure.You can use Recovery Media

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Backing up your data lesThe Deja Dup Restore Tool allows you to back up your data les.You should back up your data les on a regular schedule to mai

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14 SpecicationsComputer specications Metric U.S.DimensionsWidth 31.0 cm 12.2 inDepth 21.0 cm 8.27 inHeight (non-touch) 1.57 cm 0.62 inHeight (touch

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Category Description45-W HP Smart AC adapter45-W, 2-prong AC adapter65-W HP Smart AC adapter65-W Slim AC adapterPower cords:2-wire plug (4.5 mm) (1.0

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35.6-cm (14.0-in) HD+ display specications Metric U.S.DimensionsHeight 17.6 cm 6.93 inWidth 31.2 cm 12.28 inDiagonal 35.7 cm 14.06 inNumber of color

Strona 15 - TouchPad

35.6-cm (14.0-in) FHD display specications Metric U.S.DimensionsHeight 17.6 cm 6.93 inWidth 31.2 cm 12.28 inDiagonal 35.7 cm 14.06 inNumber of color

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M.2 solid-state drive specications 128-GB* 180-GB* 256-GB*DimensionsHeight 1 mm 1 mm 1 mmLength 50.8 mm 50.8 mm 50.8 mmWidth 28.9 mm 28.9 mm 28.9 mm

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15 Statement of memory volatilityThe purpose of this chapter is to provide general information regarding nonvolatile memory in HP Business PCs. This c

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i. Reboot the system. If the system has a Trusted Platform Module (TPM) and/or ngerprint reader, one or two prompts will appear—one to clear the TPM

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Nonvolatile memory usageNonvolatile Memory TypeAmount (Size) Does this memory store customer data?Does this memory retain data when power is removed?W

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Nonvolatile Memory TypeAmount (Size) Does this memory store customer data?Does this memory retain data when power is removed?What is the purpose of th

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Questions and answers1. How can the BIOS settings be restored (returned to factory settings)?IMPORTANT: Restore defaults does not securely erase any d

Strona 22 - Service tag

IMPORTANT: Resetting will result in the loss of information.These steps will not reset Custom Secure Boot Keys. See question and answer 7 for informat

Strona 23 - 3 Illustrated parts catalog

16 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or fr

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Category Description●Windows 8.1 Professional 64 MSNA (not available with Bang & Olufsen Limited Edition models)●Windows 8.1 Professional 64 for E

Strona 25 - Computer major components 17

Country/region Accredited agency Applicable note numberSweden SEMKO 1Switzerland SEV 1Taiwan BSMI 4The United Kingdom BSI 1The United States UL 21. Th

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17 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household

Strona 27 - Bracket Kit

IndexAAC adapter, spare part numbers 20, 23AC adapter/battery light 13antenna cableremoval 55antenna, spare part number 19audio, product description 2

Strona 28 - Miscellaneous parts

ngerprint reader boardremoval 61spare part number 17, 25, 61ngerprint reader bracket, illustrated 19fn key, identifying 10ForcePadremoval 63spare pa

Strona 29 - Miscellaneous parts 21

primary storageproduct description 1processorproduct description 1product descriptionaudio 2chipset 1display panel 1docking 2Ethernet 2external media

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webcam modulespare part number 18, 24, 38, 53webcam/microphone moduleremoval 37, 52WindowsRefresh 91Reset 91system restore point 92, 93Windows 7 opera

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Category Description●Windows 7 Professional 32●Windows 7 Enterprise 64●Windows 7 Enterprise 32Serviceability End user replaceable parts:●AC adapter5

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2 External component identicationDisplayComponent Description(1) Internal microphones (2) Record sound.(2) Webcam light On: The webcam is in use.(3)

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Component Description(5) WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless local area networks (W

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LightsComponent Description(1) Power light ●On: The computer is on.●Blinking: The computer is in the Sleep state.●O: The computer is o.(2) Caps lo

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Buttons, speakers, and ngerprint readerComponent Description(1) Power button●When the computer is o, press the button to turn on the computer.●When

Strona 36 - Service considerations

Component Description– or –Right-click the Start button, and then select Power Options.(2) Speaker grill Produce sound.(3) Fingerprint reader Allo

Strona 37 - Grounding guidelines

Component DescriptionEach key on the keypad performs the function indicated by the icon in the upper-right corner of the key.(6) num lk key Turns th

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© Copyright 2015 HP Development Company, L.P.AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and u

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RightComponent Description(1) Audio-out (headphone) jack/Audio-in (microphone) jackConnects optional powered stereo speakers, headphones, earbuds, or

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Component Description(4) AC adapter/Battery light●White: The computer is connected to external power and the battery is charged from 90 to 99 percen

Strona 41 - Bottom cover

Service tagWhen ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.14 Chap

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3 Illustrated parts catalogComputer major componentsComputer major components 15

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Item Component Spare part number(1) Display assembly, touch screenNOTE: Non-touch display assemblies are spared at the subcomponent level only. For di

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Item Component Spare part number 128-GB, TLC 804215-001 128-GB 790051-001(9) Speakers (includes cable) For use in standard models 800583-001 For

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Display assembly subcomponents, non-touch modelsItem Component Spare part number(1) Display hinge cover For use in models with an FHD display 79004

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Item Component Spare part number(5) Display panel (raw), 31.75-cm (12.5-in): QHD display 790070-001 FHD display 790071-001 Display Cable Kit, inclu

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Mass storage devicesDescription Spare part numberSolid-State Drive 512-GB 790057-001512-GB, TLC 833661-001256-GB, SED, OPAL2 790056-001256-GB, TLC 804

Strona 48 - Keyboard

Component Spare part numberFor use in Japan 490371-291For use in North America 490371-001For use in the People's Republic of China 490371-AA1For

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Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on you

Strona 50 - 7. Remove the keyboard

Component Spare part numberAdapter, HDMI to VGA 701943-001Lock, HP Ultraslim Keyed Cable Lock 703372-001Mouse:HP USB optical travel mouse 757770-001HP

Strona 51 - SSD drive

Spare part numberCSR agDescription490371-BB1 A Power cord for use in Israel (3-pin, black, 1.83-m)490371-D01 A Power cord for use in Argentina (3-pin

Strona 52 - Remove the SSD:

Spare part numberCSR agDescription755530-AB1 A Power cord (1.0 m, 3-pin) for use in Taiwan755530-AD1 A Power cord (1.0 m, 3-pin) for use in South Kor

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Spare part numberCSR agDescription790069-001 N NFC module790070-001 N 31.75-cm (12.5-in) QHD raw display panel, non-touch790071-001 N 35.6-cm (14.0-i

Strona 54 - WLAN module

Spare part numberCSR agDescription804214-171 N Keyboard with backlight for use in Saudi Arabia (includes keyboard cable and backlight cable)804214-20

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Spare part numberCSR agDescription837352-001 N Speaker assembly for use in Bang & Olufsen Limited Edition models (includes cable)837353-001 N Key

Strona 56 - Display assembly

4 Removal and replacement procedures preliminary requirementsTools requiredYou will need the following tools to complete the removal and replacement p

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Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of

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Typical electrostatic voltage levels Relative humidityEvent 10% 40% 55%Walking across carpet 35,000 V 15,000 V 7,500 VWalking across vinyl oor 12,00

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Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

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iv Safety warning notice

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5 Removal and replacement procedures for Authorized Service Provider partsCAUTION: Components described in this chapter should only be accessed by an

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3. Clear the Allow Activation check box.4. Select Save changes and exit..Bottom coverDescription Spare part numberBottom cover for use on models with

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2. Pry up on the top (near the display hinge) of the bottom cover to disengage it from the computer.Reverse the removal procedures to install the bott

Strona 64 - RTC battery

Display assembly components (panel, bezel, webcam, microphone)CAUTION: Be sure to disconnect the battery cable before removing any components from the

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5. Disconnect the battery cable.Remove the display assembly components:1. Position the computer upright, and open as far as possible.2. To remove the

Strona 66 - Heat sink

b. Remove the bezel.The display bezel is available using spare part number 790046-001 for use in models with FHD displays or 790075-001 for use in Spe

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b. Disconnect the cable (2) from the webcam/microphone module, and then remove the webcam module from the display enclosure (3).The webcam module is a

Strona 68 - Description Spare part number

b. Disconnect the display cable from the connector on the panel (1), and then remove the display panel (2).Reverse this procedure to reassemble and in

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KeyboardDescription Spare part numberKeyboard (backlit; includes keyboard cable and backlight cable)NOTE: For a detailed list of available keyboards,

Strona 70 - NFC module

3. Disconnect the main keyboard cable from the system board (3).4. Position the computer on its side and open.5. Insert a screwdriver or similar thin

Strona 71 - ForcePad (Touchpad)

Table of contents1 Product description ...

Strona 72 - System board

6. Lift the main keyboard cable (1) and the keyboard backlight cable (2) from the slits in the computer, and then remove the keyboard (3).7. Remove th

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SSD driveDescription Spare part numberSolid-state drive512-GB 790057-001512-GB, TLC 833661-001256-GB, SED, OPAL2 790056-001256-GB, TLC 804216-001256-G

Strona 74 - Power button

5. Disconnect the battery cable.Remove the SSD:1. Remove the Phillips PM2.0×1.8 screw (1) that secures the drive to the system board.44 Chapter 5 Re

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2. Remove the drive (2) by pulling it away from the connector.NOTE: mSATA drives are designed with notches to prevent incorrect insertion.Reverse this

Strona 76 - Speaker assembly

WLAN moduleDescription Spare part numberIntel Dual Band Wireless-N 7265AN 802.11 a/b/g/n 2x2 WiFi + BT 4.0 756748-005Intel Dual Band Wireless-N 7265 8

Strona 77 - Windows 7

NOTE: The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal labeled “1”. The WLAN antenna cable labeled “2” connects to the W

Strona 78 - Updating the BIOS

Display assemblyThis section describes removing components that require you to completely remove the display panel. You can remove the display bezel,

Strona 79 - Using MultiBoot

2. Remove the two Phillips PM2.5×5.2 screws (1) that secure the bracket on the left side of the computer, and the remove the bracket (2).The display b

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4. Remove the two Phillips PM2.5×3.4 screws (2) that secure the display bracket to the right side of the computer, and then remove the bracket (3).The

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9. Remove the computer from the display assembly (5).10. If it is necessary to replace the display hinges:a. Run a non-marking tool along the edge of

Strona 82 - Windows 8.1

Bottom cover ... 33D

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c. Remove the two Phillips PM2.5×5.2 screws (1) per hinge that secure the hinges to the display.d. Remove the acetate tape and antenna cable from the

Strona 84 - Downloading a BIOS update

a. Detach the webcam/microphone module (1) from the display enclosure. (The webcam/microphone module is attached to the display enclosure with adhesiv

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b. Disconnect the display cable from the connector on the panel (1), and then remove the display panel (2).14. If it is necessary to replace the displ

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15. If it is necessary to replace the antenna cables, lift the antenna cables from the clips on the sides of the display enclosure (1), and then remov

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RTC batteryDescription Spare part numberRTC battery (includes double-sided tape) 702853-001Before removing the RTC battery, follow these steps:1. Turn

Strona 88 - Using Setup Utility

2. Detach the RTC battery (2) from the computer.Reverse this procedure to install the RTC battery.Component replacement procedures 57

Strona 89 - Exiting Setup Utility

Heat sinkNOTE: The heat sink assembly spare part kit includes replacement thermal material.Description Spare part numberHeat sink assembly 790073-001B

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2. Remove the heat sink (2).CAUTION: Take extreme care when removing the heat sink. The heatpipe is very fragile and can be easily damaged and bent du

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Reverse this procedure to install the heat sink assembly.BatteryDescription Spare part number4-cell, 36-Wh, 2.4-Ah, Li ion battery 760605-005Before di

Strona 92 - Guidelines

Fingerprint reader boardDescription Spare part numberFingerprint reader board (includes cable) 790074-001Before removing the ngerprint reader board,

Strona 93 - Backing up your information

About the boot device order ... 77Choosing

Strona 94 - Performing a system recovery

NFC moduleDescription Spare part numberNFC (Near Field Communication) module 790069-001NFC cable kit (includes NFC cable and antenna) 804213-001Before

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ForcePad (Touchpad)Description Spare part numberForcePad for use in models with FHD displays (includes cable) 790066-001ForcePad for use in Special Ed

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System boardNOTE: The system board spare part kit includes replacement thermal material.All system boards use the following part numbers:xxxxxx-001: W

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2. Remove the WLAN antenna from the routing channel on the system board (1).3. Remove the eight Phillips PM2.0×3.0 screws (2) that secure the system b

Strona 98 - Using f11 recovery tools

6. Pull the system board away from and out of the computer (3), making sure the connectors on the side of the board are clear of the computer.Reverse

Strona 99 - Using HP Software Setup

2. Lift the button up and o the computer (2).Reverse the removal procedures to install the power button.Component replacement procedures 67

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Speaker assemblyDescription Spare part numberSpeaker assembly for use in standard models (includes cable) 800583-001Speaker assembly for use in Bang &

Strona 101 - Using Windows tools

6 Computer Setup (BIOS) and MultiBoot in Windows 7Using Computer SetupComputer Setup, or Basic Input/Output System (BIOS), controls communication betw

Strona 102 - Restore and recovery

Use the tab key and the arrow keys to select Main > Ignore Changes and Exit, and then press enter.●To save your changes and exit Computer Setup men

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Use the tab key and the arrow keys to select Main > Ignore Changes and Exit, and then press enter.Downloading a BIOS updateCAUTION: To reduce the r

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12 Backup and recovery in Windows 10 ... 92

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optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices. Boot devices contain bootable media or les that the co

Strona 106 - Ubuntu Linux

1. Open the Select Boot Device menu by turning on or restarting the computer, and then pressing esc while the “Press the ESC key for Startup Menu” mes

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7 Computer Setup (BIOS) and MultiBoot in Windows 8.1Using Computer SetupComputer Setup, or Basic Input/Output System (BIOS), controls communication be

Strona 108 - Restoring your data les

Use the tab key and the arrow keys to select Main > Ignore Changes and Exit, and then press enter.●To save your changes and exit Computer Setup men

Strona 109 - 14 Specications

Use the tab key and the arrow keys to select Main > Ignore Changes and Exit, and then press enter.Downloading a BIOS updateCAUTION: To reduce the r

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Using MultiBootAbout the boot device orderAs the computer starts, the system attempts to boot from enabled devices. The MultiBoot utility, which is en

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To move the device down in the boot order, use a pointing device to click the down arrow, or press the - key.5. To save your changes and exit Computer

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Using HP Sure Start (select models only)Select computer models are congured with HP Sure Start, a technology that continuously monitors the computer&

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8 Using Setup Utility (BIOS) in Ubuntu LinuxSetup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and outpu

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●Use the arrow keys to select Exit > Ignore Changes and Exit, and then press enter.-Or-●Use the arrow keys to select Exit > Exit Discarding Chan

Strona 115 - Nonvolatile memory usage

1 Product descriptionCategory DescriptionProduct Name HP EliteBook Folio 1020 G1 Notebook PCHP EliteBook Folio 1020 G1 Special Edition Notebook PCProc

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9 HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unied Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests

Strona 117 - Questions and answers

Download any version of UEFI for a specic product: 1. Go to http://www.hp.com/support, and then select your country. The HP Support page is displayed

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10 Backup and recovery in Windows 7Your computer includes HP and Windows tools to help you safeguard your information and retrieve it if you ever need

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●Windows 7 operating system DVD—Installs the operating system without additional drivers or applications.●Driver Recovery DVD—Installs specic drivers

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1. Select Start > All Programs > Maintenance > Backup and Restore.2. Follow the on-screen instructions to set up your backup, create a system

Strona 121 - 17 Recycling

1. If possible, back up all personal les.2. If possible, check for the presence of the Windows partition.To check for the Windows partition, select S

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Using Windows 7 operating system mediaIf you cannot use the recovery media you previously created using the HP Recovery Disc Creator (select models on

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11 Backup and recovery in Windows 8.1To protect your information, use Windows backup and restore utilities to back up individual les and folders, bac

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CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All les you have created and any software installed on the co

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Using Windows operating system media (purchased separately)To order a Windows operating system DVD, contact support. See the Worldwide Telephone Numbe

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