HP Pavilion DV6007 Dokumentacja

Maintenance and Service GuideHP Pavilion dv6000 Notebook PCDocument Part Number: 416618-001July 2006This guide is a troubleshooting reference used for

1–4 Maintenance and Service GuideProduct Description1.2 Resetting the ComputerIf the computer you are servicing has an unknown password, follow these

5–6 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Hard Drive1. Prepare the computer for disassembly (refer to Section 5.3).2. Loo

Removal and Replacement ProceduresMaintenance and Service Guide 5–75. Use the mylar tab 1 to lift the hard drive 2 until it disconnects from the compu

5–8 Maintenance and Service GuideRemoval and Replacement Procedures7. Remove the six Phillips PM3.0×3.0 screws 1 that secure the hard drive frame to t

Removal and Replacement ProceduresMaintenance and Service Guide 5–95.5 Computer FeetThe computer feet are adhesive-backed rubber pads. The feet are in

5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.6 Memory Module1. Prepare the computer for disassembly (refer to Section 5.3).2.

Removal and Replacement ProceduresMaintenance and Service Guide 5–115. Spread the retaining tabs 1 on each side of the memory module socket to release

5–12 Maintenance and Service GuideRemoval and Replacement Procedures5.7 RTC Battery1. Prepare the computer for disassembly (refer to Section 5.3).2. R

Removal and Replacement ProceduresMaintenance and Service Guide 5–135.8 Mini Card ModuleMini Card Module Spare Part Number Information802.11a/b/g WLAN

5–14 Maintenance and Service GuideRemoval and Replacement Procedures1. Prepare the computer for disassembly (Section 5.3).2. Remove the memory module

Removal and Replacement ProceduresMaintenance and Service Guide 5–153. Make note of which wireless antenna cable is attached to which antenna clip on

Product DescriptionMaintenance and Service Guide 1–51.4 External ComponentsThe external components on the front of the computer are shown below and de

5–16 Maintenance and Service GuideRemoval and Replacement Procedures5.9 Optical Drive1. Prepare the computer for disassembly (Section 5.3).2. Remove t

Removal and Replacement ProceduresMaintenance and Service Guide 5–176. Position the optical drive with the optical drive bracket toward you.7. Remove

5–18 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Switch Cover1. Prepare the computer for disassembly (Section 5.3).2. Close th

Removal and Replacement ProceduresMaintenance and Service Guide 5–197. Lift the rear edge of the switch cover and swing it forward until it rests on t

5–20 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Keyboard1. Prepare the computer for disassembly (Section 5.3).2. Remove the s

Removal and Replacement ProceduresMaintenance and Service Guide 5–214. Turn the computer display-side up with the front panel toward you.5. Open the c

5–22 Maintenance and Service GuideRemoval and Replacement Procedures9. Release the ZIF connector 1 to which the keyboard cable is connected and discon

Removal and Replacement ProceduresMaintenance and Service Guide 5–235.12 Speaker Assembly1. Prepare the computer for disassembly (Section 5.3).2. Remo

5–24 Maintenance and Service GuideRemoval and Replacement Procedures5.13 Power Button Board1. Prepare the computer for disassembly (Section 5.3).2. Re

Removal and Replacement ProceduresMaintenance and Service Guide 5–257. Remove the two Phillips PM2.0×3.0 screws 1 that secure the power button board t

1–6 Maintenance and Service GuideProduct Description3 Drive light Blinking: The hard drive or optical drive is being accessed.4 Wireless switch Turns

5–26 Maintenance and Service GuideRemoval and Replacement Procedures5.14 Display Assembly1. Prepare the computer for disassembly (Section 5.3) and rem

Removal and Replacement ProceduresMaintenance and Service Guide 5–274. Make note of which wireless antenna cable is attached to which antenna clip on

5–28 Maintenance and Service GuideRemoval and Replacement Procedures8. Disconnect the following cables:1 Display cable2 Microphone cable3 Camera cable

Removal and Replacement ProceduresMaintenance and Service Guide 5–29ÄCAUTION: Support the display assembly when removing the following screws. Failure

5–30 Maintenance and Service GuideRemoval and Replacement Procedures12. Remove the following:1 Four rubber screw covers on the display bezel top edge2

Removal and Replacement ProceduresMaintenance and Service Guide 5–3113. Flex the inside edges of the left and right sides 1 and the top and bottom sid

5–32 Maintenance and Service GuideRemoval and Replacement Procedures15. Remove the camera module 1 from the display enclosure.16. Disconnect the camer

Removal and Replacement ProceduresMaintenance and Service Guide 5–3317. Remove the inverter 1 from the display enclosure.18. Disconnect the display ca

5–34 Maintenance and Service GuideRemoval and Replacement Procedures19. Remove the four Phillips PM2.5×5.0 screws 1 that secure the display panel to t

Removal and Replacement ProceduresMaintenance and Service Guide 5–3521. Slide the left and right display hinge covers 1 off of the display hinges.22.

Product DescriptionMaintenance and Service Guide 1–7The external components on the left side of the computer are shown below and described in Table 1-

5–36 Maintenance and Service GuideRemoval and Replacement Procedures24. If it is necessary to replace the wireless antenna transceivers and cables, re

Removal and Replacement ProceduresMaintenance and Service Guide 5–3728. If it is necessary to replace the microphones and cables, release the retentio

5–38 Maintenance and Service GuideRemoval and Replacement Procedures31. If it is necessary to replace the camera cable, release the retention tabs 1 b

Removal and Replacement ProceduresMaintenance and Service Guide 5–395.15 Top Cover1. Prepare the computer for disassembly (Section 5.3) and remove the

5–40 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the computer upside down with the front toward you.3. Remove the nine Phil

Removal and Replacement ProceduresMaintenance and Service Guide 5–415. Turn the computer right-side up with the front toward you.6. Release and discon

5–42 Maintenance and Service GuideRemoval and Replacement Procedures7. Remove the Phillips PM2.5×7.0 screw 1 that secures the top cover support trim t

Removal and Replacement ProceduresMaintenance and Service Guide 5–439. Remove the top cover support trim 1.10. Lift the rear edge of the top cover 2 u

5–44 Maintenance and Service GuideRemoval and Replacement Procedures5.16 Audio Board1. Prepare the computer for disassembly (Section 5.3) and remove t

Removal and Replacement ProceduresMaintenance and Service Guide 5–452. Remove the two Phillips PM2.5×5.0 screws 1 that secure the audio board to the c

1–8 Maintenance and Service GuideProduct Description4 Expansion port 3 Connects the computer to an optional expansion product.✎The computer has only o

5–46 Maintenance and Service GuideRemoval and Replacement Procedures5.17 Bluetooth Module1. Prepare the computer for disassembly (Section 5.3) and rem

Removal and Replacement ProceduresMaintenance and Service Guide 5–472. Disconnect the Bluetooth module cable 1 from the system board.3. Remove the two

5–48 Maintenance and Service GuideRemoval and Replacement Procedures5.18 ExpressCard Assembly1. Prepare the computer for disassembly (Section 5.3) and

Removal and Replacement ProceduresMaintenance and Service Guide 5–494. Remove the four Phillips PM2.5×5.0 screws 1 that secure the ExpressCard assembl

5–50 Maintenance and Service GuideRemoval and Replacement Procedures5.19 USB/Power Connector Board1. Prepare the computer for disassembly (Section 5.3

Removal and Replacement ProceduresMaintenance and Service Guide 5–512. Remove the two Phillips PM2.5×5.0 screws 1 that secure the USB/power connector

5–52 Maintenance and Service GuideRemoval and Replacement Procedures5.20 System Board✎When replacing the system board, ensure that the following compo

Removal and Replacement ProceduresMaintenance and Service Guide 5–531. Prepare the computer for disassembly (Section 5.3) and remove the following com

5–54 Maintenance and Service GuideRemoval and Replacement Procedures4. Use the optical drive connector 1 to lift the right side of the system board 2

Removal and Replacement ProceduresMaintenance and Service Guide 5–557. If it is necessary to replace the USB/power connector board cable or the audio

Product DescriptionMaintenance and Service Guide 1–9The external components on the right side of the computer are shown below and described in Table 1

5–56 Maintenance and Service GuideRemoval and Replacement Procedures5.21 Fan/Heat Sink Assembly✎When replacing the fan/heat sink assembly, be sure the

Removal and Replacement ProceduresMaintenance and Service Guide 5–573. Disconnect the fan cable 1 from the system board.4. Remove the four Phillips PM

5–58 Maintenance and Service GuideRemoval and Replacement Procedures✎The thermal pads and thermal paste should be thoroughly cleaned from the surfaces

Removal and Replacement ProceduresMaintenance and Service Guide 5–595.22 Processor1. Prepare the computer for disassembly (Section 5.3) and remove the

5–60 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the processor locking screw 1 one-half turn counterclockwise until you hea

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1ComputerDimensionsLengthWidthHe

6–2 Maintenance and Service GuideSpecificationsShockOperatingNonoperating125 g, 2 ms, half-sine200 g, 2 ms, half-sineRandom VibrationOperatingNonopera

SpecificationsMaintenance and Service Guide 6–3Table 6-215.4-inch, WXGA, SVA DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.15 in13.03 in1

6–4 Maintenance and Service GuideSpecificationsTable 6-3Hard Drives120-GB* 100-GB*DimensionsHeightWidthWeight9.5 mm70 mm102 g9.5 mm70 mm102 gInterface

SpecificationsMaintenance and Service Guide 6–580-GB* 60-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm99 gInterface type ATA - 5 ATA - 5Tra

1–10 Maintenance and Service GuideProduct DescriptionThe computer keyboard components are shown below and described in Table 1-4.Keyboard Components

6–6 Maintenance and Service GuideSpecificationsTable 6-4Primary 6-cell, Li-Ion BatteryDimensionsHeightWidthDepthWeight2.00 cm9.40 cm13.40 cm0.34 kg0.7

SpecificationsMaintenance and Service Guide 6–7Table 6-5DVD/CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18

6–8 Maintenance and Service GuideSpecificationsDisc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD media DVD mediaRandomFull stroke<

SpecificationsMaintenance and Service Guide 6–9Table 6-6DVD±RW/R andCD-RW Double-Layer Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5,

6–10 Maintenance and Service GuideSpecificationsDisc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD media DVD mediaRandomFull stroke<

SpecificationsMaintenance and Service Guide 6–11Table 6-7System DMAHardware DMA System FunctionDMA0 Not applicableDMA1 Not applicableDMA2 Not applicab

6–12 Maintenance and Service GuideSpecificationsTable 6-8System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Quick Launch buttonsIRQ2 C

SpecificationsMaintenance and Service Guide 6–13Hardware IRQ System FunctionIRQ12 Synaptics PS/2 port pointing deviceIRQ13 Numeric data processorIRQ14

6–14 Maintenance and Service GuideSpecificationsTable 6-9System I/O AddressesI/O Address (hex) System Function (shipping configuration)0x00000000-0x00

SpecificationsMaintenance and Service Guide 6–15I/O Address (hex) System Function (shipping configuration)0x000001F0-0x000001F7 Primary IDE Channel0x0

Product DescriptionMaintenance and Service Guide 1–11Table 1-4Keyboard ComponentsItem Component Function1 Function keys Execute frequently used system

6–16 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0x00000C6F-0x00000C6F System board resources

SpecificationsMaintenance and Service Guide 6–17Table 6-10System Memory MapMemory Map Address (hex) System Function (shipping configuration)0xD4100000

6–18 Maintenance and Service GuideSpecificationsMemory Map Address (hex) System Function (shipping configuration)0xF2C00000-0xF6BFFFFF Texas Instrumen

Maintenance and Service Guide A–1AScrew ListingThis appendix provides specification and reference information for the screws used in the computer. All

A–2 Maintenance and Service GuideScrew ListingPhillips PM2.0×5.0 Captive Screw LocationsTable A-1Phillips PM2.0×5.0 Captive ScrewColor Qty. Length Thr

Screw ListingMaintenance and Service Guide A–3Phillips PM3.0×3.0 Screw LocationsTable A-2Phillips PM3.0×3.0 ScrewColor Qty. Length ThreadHead WidthSil

A–4 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable A-3Phillips PM2.5×5.0 ScrewColor Qty. Length ThreadHead WidthSil

Screw ListingMaintenance and Service Guide A–5Phillips PM2.5×5.0 Screw LocationsTable A-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

A–6 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable A-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide A–7Phillips PM2.5×5.0 Screw LocationsTable A-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

1–12 Maintenance and Service GuideProduct DescriptionThe computer top components are shown below and described in Table 1-5.Top Components, Part 1

A–8 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable A-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide A–9Phillips PM2.5×5.0 Screw LocationsTable A-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

A–10 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable A-4Phillips PM2.5×7.0 ScrewColor Qty. Length ThreadHead WidthBl

Screw ListingMaintenance and Service Guide A–11Phillips PM2.5×7.0 Screw LocationsTable A-4Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length Thread

A–12 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable A-4Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide A–13Phillips PM2.5×7.0 Screw LocationsTable A-4Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length Thread

A–14 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable A-4Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide A–15Phillips PM2.5×7.0 Screw LocationsTable A-4Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length Thread

A–16 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable A-5Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthSi

Screw ListingMaintenance and Service Guide A–17Phillips PM2.0×3.0 Screw LocationsTable A-5Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length Thread

Product DescriptionMaintenance and Service Guide 1–13Table 1-5Top Components, Part 1Item Component Function1 Integrated camera (select models only)Rec

A–18 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationTable A-5Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide A–19Phillips PM2.0×3.0 Screw LocationsTable A-5Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length Thread

A–20 Maintenance and Service GuideScrew ListingPhillips PM2.5×4.0 Screw LocationsTable A-6Phillips PM2.5×4.0 ScrewColor Qty. Length ThreadHead WidthBl

Screw ListingMaintenance and Service Guide A–21Phillips PM2.0×4.0 Screw LocationsTable A-7Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthSi

A–22 Maintenance and Service GuideScrew ListingPhillips PM2.5×2.0 Screw LocationsTable A-8Phillips PM2.5×2.0 ScrewColor Qty. Length ThreadHead WidthSi

Maintenance and Service Guide B–1BBackup and RecoveryRecovering System InformationTools provided by the operating system and PC Recovery software are

B–2 Maintenance and Service GuideBackup and RecoveryBacking Up Your InformationWhen to Back Up On a regularly scheduled basis.✎Set reminders to back

Backup and RecoveryMaintenance and Service Guide B–3Using System Restore PointsWhen you back up your system, you are creating a system restore point.

B–4 Maintenance and Service GuideBackup and RecoveryRestore to a Previous Date and TimeTo revert to a restore point (created at a previous date and ti

Backup and RecoveryMaintenance and Service Guide B–5 Number each disc before inserting it into the computer optical drive. If necessary, you can exi

© Copyright 2006 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. AMD, Sempron,

1–14 Maintenance and Service GuideProduct DescriptionThe computer top components are shown below and described in Table 1-6.Top Components, Part 2

B–6 Maintenance and Service GuideBackup and RecoveryReinstalling Software Programs and DriversIf a program or driver preinstalled at the factory is ac

Backup and RecoveryMaintenance and Service Guide B–72. Select Start > All Programs > System Recovery > Application and Driver Recovery.The Ap

B–8 Maintenance and Service GuideBackup and RecoveryRecovering from the Recovery DiscsTo restore the system from the recovery discs:1. Back up all per

Backup and RecoveryMaintenance and Service Guide B–9If you want to perform a destructive recovery:✎A destructive recovery formats the hard drive and r

B–10 Maintenance and Service GuideBackup and Recovery4. Click OK.5. At the System Recovery screen, click Advanced Options.6. Select Delete Recovery Pa

Maintenance and Service Guide C–1CDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

C–2 Maintenance and Service GuideDisplay Component RecyclingThis appendix provides disassembly instructions for the display assembly. The display asse

Display Component RecyclingMaintenance and Service Guide C–3Perform the following steps to disassemble the display assembly:1. Remove all screw covers

C–4 Maintenance and Service GuideDisplay Component Recycling2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edge

Display Component RecyclingMaintenance and Service Guide C–55. Remove all screws 1 that secure the LCD panel to the display enclosure.6. Remove the LC

Product DescriptionMaintenance and Service Guide 1–15Table 1-6Top Components, Part 2Item Component Function1 Media button If QuickPlay is not installe

C–6 Maintenance and Service GuideDisplay Component Recycling9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the

Display Component RecyclingMaintenance and Service Guide C–711. Remove the screws 1 that secure the backlight cover to the LCD panel.12. Lift the top

C–8 Maintenance and Service GuideDisplay Component Recycling14. Turn the LCD panel right-side up.15. Remove the backlight cables 1 from the clip 2 in

Display Component RecyclingMaintenance and Service Guide C–916. Turn the LCD panel upside down.17. Remove the backlight frame from the LCD panel.Remov

C–10 Maintenance and Service GuideDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Display Component RecyclingMaintenance and Service Guide C–1119. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure

C–12 Maintenance and Service GuideDisplay Component Recycling23. Remove the LCD panel.Removing the LCD Panel24. Recycle the backlight and LCD panel.

Maintenance and Service Guide D–1DConnector Pin AssignmentsTable D-1Universal Serial BusPin Signal Pin Signal1 +5 VDC 3 Data +2 Data – 4 Ground

D–2 Maintenance and Service GuideConnector Pin AssignmentsTable D-2RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

Connector Pin AssignmentsMaintenance and Service Guide D–3Table D-3S-Video-OutPin Signal Pin Signal1 TV-Ground 5 TV-CD2 TV-CVBS 6 TV-Ground3 TV-Ground

1–16 Maintenance and Service GuideProduct Description3 Previous/rewind buttonWhen a disc is playing in the optical drive: Plays the previous track or

D–4 Maintenance and Service GuideConnector Pin AssignmentsTable D-4External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Connector Pin AssignmentsMaintenance and Service Guide D–5Table D-5RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 Unused

D–6 Maintenance and Service GuideConnector Pin AssignmentsTable D-6Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal

Maintenance and Service Guide E–1EPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the computer permits it to oper

E–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le

Power Cord Set RequirementsMaintenance and Service Guide E–3Country-Specific Requirements3-Conductor Power Cord Set RequirementsCountry/Region Accredi

E–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KEMA 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO

Maintenance and Service Guide Index–1Index1394 port 1–8AAC adapter, spare part numbers 3–20, 3–22, 3–30analog TV tuner, spare part number 3–20, 3–25ar

Index–2 Maintenance and Service GuideIndexright-side 1–9top 1–12, 1–14, 1–17composite S-Video and audio input cable, spare part number 3–20, 3–24compu

IndexMaintenance and Service Guide Index–3DVD±RW/R and CD-RW Combo DriveOS loading problems 2–24precautions 4–3removal 5–16spare part numbers 3–15, 3–

Product DescriptionMaintenance and Service Guide 1–17The computer TouchPad components are shown below and described in Table 1-7.TouchPad ComponentsTa

Index–4 Maintenance and Service GuideIndexHDMI port 1–8headphone jacklocation 1–6pin assignments D–6headset, spare part number 3–20, 3–22hingeremoval

IndexMaintenance and Service Guide Index–5Nnetwork jacklocation 1–8pin assignments D–2network, troubleshooting 2–30next/fast forward button 1–16nonfun

Index–6 Maintenance and Service GuideIndexRJ-45 (network) jacklocation 1–8pin assignments D–2RTC batteryremoval 5–12spare part number 3–15, 3–28, 5–12

IndexMaintenance and Service Guide Index–7modem 2–30network 2–30nonfunctioning device 2–18, 2–27OS loading 2–19overview 2–1pointing device 2–29power 2

1–18 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the computer are shown below and described in Table 1-8.

Product DescriptionMaintenance and Service Guide 1–194 Memory module compartmentContains the memory module slots, the Mini Card slot, and the RTC batt

1–20 Maintenance and Service GuideProduct Description1.5 Design overviewThis section presents a design overview of key parts and features of the compu

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

2–2 Maintenance and Service GuideTroubleshooting2.2 Using the Setup UtilityChanging the Language of the Setup UtilityThe following procedure explains

TroubleshootingMaintenance and Service Guide 2–3Navigating and Selecting in the Setup UtilityBecause the Setup Utility is not Windows-based, it does n

Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

2–4 Maintenance and Service GuideTroubleshootingRestoring Default Settings in the Setup UtilityThe following procedure explains how to restore the Set

TroubleshootingMaintenance and Service Guide 2–5The “<F12> to boot from LAN” message that is displayed in the lower-left corner of the screen ea

2–6 Maintenance and Service GuideTroubleshooting2.3 Setup Utility MenusThe menu tables in this section provide an overview of Setup Utility options.✎S

TroubleshootingMaintenance and Service Guide 2–7Selecting from the System Configuration MenuTable 2-3System Configuration MenuSelect To Do ThisLanguag

2–8 Maintenance and Service GuideTroubleshootingSelecting from the Diagnostics MenuTable 2-4Diagnostics MenuSelect To Do ThisHard Disk Self Test Run a

TroubleshootingMaintenance and Service Guide 2–92.4 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts OverviewFlowchart Description2.1 “Fl

2–10 Maintenance and Service GuideTroubleshootingFlowchart Description2.14 “Flowchart 2.14—No OS Loading, Optical Drive”2.15 “Flowchart 2.15—No Audio,

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reseat the power cables in the docking device and at the AC outlet.2

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Com

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin comp

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device(if applicable)YNReseat power cord in docking device andpo

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.13—No OS Loading, Diskette DriveReplace the following components individually, retesting

ContentsMaintenance and Service Guide v5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.15—No Audio, Part 1No audio.NComputer indocking device(if applicable)?Internalaudio?Audio

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNKeyboardoperatingproperly?Keyboardnot operating properly.Exte

TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.19—Nonfunctioning Pointing DeviceYNPointing devicenot operatingproperly.Externaldevicewor

2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe computerand open.No networkor

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer Major ComponentsComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Computer Major ComponentsItem DescriptionSpare Part Number1 Display as

vi Maintenance and Service GuideContents6 SpecificationsA Screw ListingB Backup and RecoveryC Display Component RecyclingD Connector Pin AssignmentsE

3–4 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

3–6 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

3–8 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

3–10 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

3–12 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

Maintenance and Service Guide 1–11Product DescriptionThe HP Pavilion dv6000 Notebook PC offers advanced modularity, AMD Turion™ 64 Mobile Technology a

3–14 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–15Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

3–16 Maintenance and Service GuideIllustrated Parts Catalog3.3 Display Assembly ComponentsDisplay Assembly ComponentsTable 3-2Display Assembly Compone

Illustrated Parts CatalogMaintenance and Service Guide 3–173 Display inverter 431391-0014 Camera module 431392-0015 Display panels15.4-inch, WXGA, SVA

3–18 Maintenance and Service GuideIllustrated Parts Catalog3.4 Mass Storage DevicesMass Storage DevicesTable 3-3Mass Storage DevicesSpare Part Number

Illustrated Parts CatalogMaintenance and Service Guide 3–193.5 Plastics KitPlastics Kit ComponentsTable 3-4Plastics KitSpare Part Number InformationIt

3–20 Maintenance and Service GuideIllustrated Parts Catalog3.6 MiscellaneousTable 3-5Spare Parts: MiscellaneousDescriptionSpare Part NumberAC adapters

Illustrated Parts CatalogMaintenance and Service Guide 3–21Power cordsFor use in:Australia and New Zealand 394279-011Belgium, Europe, Finland, France,

3–22 Maintenance and Service GuideIllustrated Parts Catalog3.7 Sequential Part Number ListingTable 3-6Spare Parts: Sequential Part Number ListingSpare

Illustrated Parts CatalogMaintenance and Service Guide 3–23Spare Part Number Description407159-001 802.11b/g WLAN Mini Card module for use in the MOW

1–2 Maintenance and Service GuideProduct Description1.1 Features The following processors are available, varying by computer model:❏ AMD Turion ML-56

3–24 Maintenance and Service GuideIllustrated Parts CatalogSpare Part Number Description407160-001 802.11a/b/g WLAN Mini Card module for use in the MO

Illustrated Parts CatalogMaintenance and Service Guide 3–25Spare Part Number Description407940-001 RF input adapter cable407941-001 Analog TV tuner408

3–26 Maintenance and Service GuideIllustrated Parts CatalogSpare Part Number Description431388-001 Display bezel for use with full-featured computer m

Illustrated Parts CatalogMaintenance and Service Guide 3–27Spare Part Number Description431410-001 DVD±RW/R and CD-RW Double-Layer Combo Drive with Li

3–28 Maintenance and Service GuideIllustrated Parts CatalogSpare Part Number Description431418-001 Top cover for use with defeatured computer models (

Illustrated Parts CatalogMaintenance and Service Guide 3–29Spare Part Number Description431446-001 USB/power connector board for use with 90W AC adapt

3–30 Maintenance and Service GuideIllustrated Parts CatalogSpare Part Number Description432309-001 HP 90W PFC AC Adapter432310-001 HP 90W non-PFC AC A

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

Product DescriptionMaintenance and Service Guide 1–3 External 90- or 65-watt AC adapter with 3-wire power cord 6-cell or 12-cell Li-Ion battery Ste

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Removal and Replacement PreliminariesMaintenance and Service Guide 4–74.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are as many as 81 sc

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.2 Disassembly Sequence ChartUse the chart below to determine the section number t

Removal and Replacement ProceduresMaintenance and Service Guide 5–3Section Description# of Screws Removed5.12 Speaker Assembly 25.13 Power Button Boar

5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Computer For DisassemblyBefore you begin any removal or installat

Removal and Replacement ProceduresMaintenance and Service Guide 5–5b. Slide and hold the battery release latch 1 to the left. (The front edge of the b