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Technical Reference Guide
HP workstation c8000
Document Part Number: 5969-3188
Second Edition
July 2004
This manual contains an overview of system specifications, instructions
for removing and replacing system components, information on
configuring your system using the included tools and interfaces, and
detailed troubleshooting information.
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Podsumowanie treści

Strona 1 - Technical Reference Guide

Technical Reference GuideHP workstation c8000Document Part Number: 5969-3188Second EditionJuly 2004This manual contains an overview of system specific

Strona 2 - Second Edition (July 2004)

1–2 Technical Reference GuideProduct InformationOptical drive(s) Model with IDE hard drives may include up to two optical drives.Model with SCSI hard

Strona 3 - Important Safety Warnings

C–2 Technical Reference GuideCable Pin-OutsUSBMicrophoneHeadphoneLine-in AudioLine-out Audioconnector pin signal1234+5 VDC- Data+ DataGroundconnector

Strona 4

Technical Reference Guide C–3Cable Pin-OutsUltra SCSIconnector pin signal pin signal1 +DB12 35 -DB12 2 +DB13 36 -DB13 3 +DB14 37 -DB14 4 +DB15 38

Strona 5 - Contents

C–4 Technical Reference GuideCable Pin-OutsMonitor (VGA)24 +RST 58 -RST 25 +MSG 59 -MSG 26 +SEL 60 -SEL 27 +C/D 61 -C/D 28 +REQ 62 -REQ 29 +I/

Strona 6 - SCSI Guidelines

Technical Reference Guide C–5Cable Pin-OutsMonitor (DVI)connectorpin signal pin signal1 T.M.D.S DATA 2- 16 HOT PLUG DETECT 2 T.M.D.S DATA 2+ 17

Strona 7 - Technical Reference Guide 3

C–6 Technical Reference GuideCable Pin-OutsATA/ATAPI (IDE) Standard Drive Cableconnectorpin signal pin signal pin signal12345ResetGroundDD7DD8DD615161

Strona 8 - 4 Technical Reference Guide

Technical Reference Guide C–7Cable Pin-OutsAccelerated Graphics Port (AGP Pro)connectorPins A1-A66 and B1-B66pin signal A signal B pin signal A signal

Strona 9

C–8 Technical Reference GuideCable Pin-Outsextended connector pinoutPins C1-C10, D1-D10, E1-E14 and F1-F14pin signal C signal D signal E signal F12345

Strona 10 - Feature Description

Technical Reference Guide C–9Cable Pin-Outs24-pin Power (Main)No illustration available.connector position output awg wire colorP1MAIN--24 PINLENGTH=5

Strona 11

C–10 Technical Reference GuideCable Pin-Outs6-pin Power (Auxiliary)No illustration is available.Hard Drive Activity ConnectorNo illustration available

Strona 12 - Physical Characteristics

Technical Reference Guide C–11Cable Pin-OutsPCI 3.3V ConnectorconnectorPin Side B Side A Comments1 -12V TRST# 32-bit connector start2 TCK +12V3Ground

Strona 13 - Power Specifications

Technical Reference Guide 1–3Product InformationInput devices USB keyboard and mouse:• HP 104/105 key keyboard, available in 13 localized layouts• HP

Strona 14 - Environmental Specifications

C–12 Technical Reference GuideCable Pin-Outs23 AD[27] AD[26]24 AD[25] Ground25 +3.3V AD[24]26 C/BE[3]# IDSEL27 AD[23] +3.3V28 Ground AD[22]29 AD[21] A

Strona 15 - Front Panel

Technical Reference Guide C–13Cable Pin-Outs52 AD[08] C/BE[0]#53 AD[07] +3.3V54 +3.3V AD[06]55 AD[05] AD[04]56 AD[03] Ground57 Ground AD[02]58 AD[01]

Strona 16 - Product Information

C–14 Technical Reference GuideCable Pin-Outs 78 AD[49] Ground79 +3.3V AD[48]80 AD[47] AD[46]81 AD[45] Ground82 Ground AD[44]83 AD[43] AD[42]84 AD[41

Strona 17 - Rear Panel

Technical Reference Guide Index–1Index24-pin power connector pin assignments C–96-pin power connector pin assignments C–10Aactivity LED 4–3AGP 1–2conn

Strona 18

Index–2 Technical Reference GuideIndexLEDs 4–3Mmain access panel 3–6, 4–1memory 3–10description 1–1faults 4–8faults and warnings 4–5monitorconnector p

Strona 19 - System Configuration

1–4 Technical Reference GuideProduct InformationPhysical Characteristics Characteristic HP workstation c8000Weight11. Excludes keyboard, mouse and dis

Strona 20 - 2–2 Technical Reference Guide

Technical Reference Guide 1–5Product InformationPower SpecificationsThe power supply has Active Power Factor Correction (APFC) that meets EN61000-3-2

Strona 21 - Device Path

1–6 Technical Reference GuideProduct InformationPower Consumption and CoolingThis information is based on primary power consumptions.1. A typical conf

Strona 22 - BCH Commands

Technical Reference Guide 1–7Product InformationFront PanelThe HP workstation c8000 front panel has the features identified in the following figures.

Strona 23 - Configuration Menu

1–8 Technical Reference GuideProduct InformationFront panel, rack-mount configuration-1 System speaker 6 LAN activity LED2 Three optical drive bays 7

Strona 24 - Information Menu

Technical Reference Guide 1–9Product InformationRear PanelThe HP workstation c8000 rear panel has the following connectors and features: Rear panel, t

Strona 25 - Technical Reference Guide 2–7

1–10 Technical Reference GuideProduct InformationRear panel, rack-mount configuration1 Power cord connector 8 LAN connector and LEDs2 Built-In Self Te

Strona 26 - Service Menu

Technical Reference Guide 2–12System ConfigurationYou will typically alter the system configuration only if you want to change the boot device or chan

Strona 27 - Firmware Upgrades

© Copyright 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Intel® and Itanium® a

Strona 28

2–2 Technical Reference GuideSystem Configuration3. Configure the terminal emulation software with these settings: ❏ Baud rate: 9600❏ Bits: 8❏ Parity:

Strona 29 - Installing or Replacing Parts

Technical Reference Guide 2–3System ConfigurationSCSI DrivesNetworkDrive PathSCSI hard drive on channel A 0/2/1/0.<scsi_ID>SCSI hard drive on ch

Strona 30 - 3–2 Technical Reference Guide

2–4 Technical Reference GuideSystem ConfigurationBCH CommandsThe interactive portion of BCH includes the following five main commands, which are avail

Strona 31 - Technical Reference Guide 3–3

Technical Reference Guide 2–5System ConfigurationConfiguration MenuThe following commands are available in the configuration menu.--------------------

Strona 32 - 3–4 Technical Reference Guide

2–6 Technical Reference GuideSystem ConfigurationInformation MenuThe following commands are available from the information menu:----------------------

Strona 33 - Tools and Safety

Technical Reference Guide 2–7System ConfigurationThe Info PR command displays processor information on the console. For example:----------------------

Strona 34 - 3–6 Technical Reference Guide

2–8 Technical Reference GuideSystem ConfigurationService MenuThe following commands are available from the Service menu.------------------------------

Strona 35 - Technical Reference Guide 3–7

Technical Reference Guide 2–9System ConfigurationFirmware UpgradesTo update the system and BMC firmware:1. Download the firmware update fromhttp://www

Strona 36 - 3–8 Technical Reference Guide

2–10 Technical Reference GuideSystem Configuration

Strona 37 - Airflow Guide and Memory Fan

Technical Reference Guide 3–13Installing or Replacing PartsThis chapter contains the following sections: Locating System Components, page 3-1 Tools

Strona 38 - Memory Modules

Important Safety WarningsÅWARNING: Avoid Electrical Shocks. To avoid electrical shock, do not open the power supplies. There are no user-serviceable p

Strona 39 - DIMM Installation Guidelines

3–2 Technical Reference GuideInstalling or Replacing PartsLocation of Internal ComponentsThis diagram identifies main system components. For a compreh

Strona 40 - PCI and AGP Cards

Technical Reference Guide 3–3Installing or Replacing PartsExploded View of Main System ComponentsThis diagram identifies main system components. For a

Strona 41 - Full-length AGP or PCI card

3–4 Technical Reference GuideInstalling or Replacing PartsSystem Board Components and ConnectorsThis diagram identifies main system board components a

Strona 42 - Replacing the AGP retainer

Technical Reference Guide 3–5Installing or Replacing PartsTools and SafetyMost hardware replacement tasks do not require any tools. However, to preven

Strona 43

3–6 Technical Reference GuideInstalling or Replacing PartsRemoving and Replacing Access PanelsTo upgrade, remove or replace system components, you nee

Strona 44 - Information menu

Technical Reference Guide 3–7Installing or Replacing PartsRemoving the Front Access PanelTo install or replace the “Front Control Module” on page 3-29

Strona 45 - Optical Drives (CD or DVD)

3–8 Technical Reference GuideInstalling or Replacing PartsRemoving and Replacing Internal ComponentsThis section includes instructions for removing an

Strona 46 - Installing an Optical Drive

Technical Reference Guide 3–9Installing or Replacing PartsAirflow Guide and Memory FanThe system airflow guide and memory fan must be removed to acces

Strona 47 - Hard Drives

3–10 Technical Reference GuideInstalling or Replacing PartsMemory ModulesThe HP workstation c8000 has eight memory slots for Dual Inline Memory Module

Strona 48 - Replacing a Hard Drive

Technical Reference Guide 3–11Installing or Replacing PartsInstalling Memory Modules1. Turn off and unplug the system, disconnect the power cable, and

Strona 49 - IDE hard drive locations

ÄCAUTION: Avoid Static Electricity. Static electricity can damage electronic components. Turn OFF all equipment and disconnect the power cable before

Strona 50

3–12 Technical Reference GuideInstalling or Replacing PartsPCI and AGP CardsThis section explains how to: access the AGP and PCI slots, and remove a

Strona 51 - External SCSI Devices

Technical Reference Guide 3–13Installing or Replacing Parts3. Open the PCI/AGP retainer clip:❏ Push in on the two blue levers at the ends of the PCI/A

Strona 52 - Installing external connector

3–14 Technical Reference GuideInstalling or Replacing Partsc. Grasp the card at the edges 1 and lift it out of the slot 2.Removing an AGP or PCI card

Strona 53 - Power Supply

Technical Reference Guide 3–15Installing or Replacing PartsInstalling or Replacing a PCI or AGP CardNOTE: For specifications on your graphics card, vi

Strona 54 - Replacing the Power Supply

3–16 Technical Reference GuideInstalling or Replacing Parts2. Install the card:a. Grasp the edges of the new card and insert it into the slot. b. If t

Strona 55 - Hard Drive and Chassis Fans

Technical Reference Guide 3–17Installing or Replacing PartsOptical Drives (CD or DVD)Removing an Optical Drive1. Turn off the system, disconnect all c

Strona 56 - Removing the chassis fan

3–18 Technical Reference GuideInstalling or Replacing PartsInstalling an Optical Drive1. Turn off the system, disconnect all cables, and remove the sy

Strona 57 - Front Control Module

Technical Reference Guide 3–19Installing or Replacing Parts5. Replace the access panels and reconnect all cables.6. Turn the system on, then check the

Strona 58

3–20 Technical Reference GuideInstalling or Replacing PartsReplacing a Hard Drive1. Review “Hard Drive Installation Guidelines” on page 3-21 for instr

Strona 59

Technical Reference Guide 3–21Installing or Replacing PartsHard Drive Installation GuidelinesThe system supports either IDE or SCSI hard drives, but n

Strona 60 - Remove the Power Supply

Technical Reference Guide 1ContentsImportant Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Strona 61

3–22 Technical Reference GuideInstalling or Replacing PartsSCSI Drives The HP workstation c8000 supports up to four SCSI hard drives attached to the S

Strona 62 - Removing the processor

Technical Reference Guide 3–23Installing or Replacing PartsNOTE: The Disk Activity LED automatically communicates with IDE and SCSI drives connected t

Strona 63 - Install the Processor

3–24 Technical Reference GuideInstalling or Replacing Parts2. Plug the cable into the connector 1 and route as shown.Installing external connector3. P

Strona 64

Technical Reference Guide 3–25Installing or Replacing PartsPower SupplyBefore replacing the power supply, you can use the Built-In Self-Test (BIST) fe

Strona 65 - Connecting fan connector

3–26 Technical Reference GuideInstalling or Replacing PartsReplacing the Power Supply1. Before inserting the power supply, reconnect the processor pow

Strona 66 - Replace the Airflow Guide

Technical Reference Guide 3–27Installing or Replacing PartsHard Drive and Chassis FansIn addition to the fan attached to the airflow guide (page 3-9),

Strona 67 - System Board

3–28 Technical Reference GuideInstalling or Replacing Parts3. To remove the chassis fan: a. Unplug the fan power cable 1.b. Remove the push rivets hol

Strona 68 - Replacing the System Board

Technical Reference Guide 3–29Installing or Replacing PartsFront Control ModuleThe front control module contains these connectors and components: Fr

Strona 69 - System Battery

3–30 Technical Reference GuideInstalling or Replacing Parts3. Remove the chassis intrusion switch and temperature sensor:a. Slide the switch out of th

Strona 70

Technical Reference Guide 3–31Installing or Replacing Partsb. Remove the module, carefully extracting the attached cables through the opening on the c

Strona 71

2 Technical Reference GuideContentsTroubleshootingE-Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Strona 72 - Troubleshooting Overview

3–32 Technical Reference GuideInstalling or Replacing PartsReplacing the Processor or Installing an Additional ProcessorTo replace an existing process

Strona 73 - Disk Activity LED

Technical Reference Guide 3–33Installing or Replacing PartsRemove the Processor (for Replacement)ÄCAUTION: You must follow these steps exactly and in

Strona 74 - System and Diagnostic LEDs

3–34 Technical Reference GuideInstalling or Replacing Parts2. Remove the processor:a. Using the Torx driver end of the special processor tool, loosen

Strona 75 - Fault and Warning Categories

Technical Reference Guide 3–35Installing or Replacing PartsInstall the Processor1. Prepare the CPU socket:a. If you are adding a second CPU, remove th

Strona 76 - 4–6 Technical Reference Guide

3–36 Technical Reference GuideInstalling or Replacing Parts2. Install the processor power module and the CPU: a. Insert the processor into the socket.

Strona 77 - Technical Reference Guide 4–7

Technical Reference Guide 3–37Installing or Replacing Partsd. Insert the shims provided with the kit 1.e. Insert the processor power module into the s

Strona 78 - 4–8 Technical Reference Guide

3–38 Technical Reference GuideInstalling or Replacing PartsReplace the Power SupplyUsing the figure on page 3-34 as a guide:1. Before inserting the po

Strona 79 - Technical Reference Guide 4–9

Technical Reference Guide 3–39Installing or Replacing PartsSystem BoardRemoving the System Board1. Turn off the system, disconnect all external cables

Strona 80

3–40 Technical Reference GuideInstalling or Replacing PartsReplacing the System Board1. Complete all of the steps in the section “Removing the System

Strona 81 - System Board LEDs

Technical Reference Guide 3–41Installing or Replacing PartsSystem BatteryRemoving the System Board Battery1. Turn off the system, disconnect all cable

Strona 82 - Clearing the FPL and SEL Logs

Technical Reference Guide 3ContentsIndex

Strona 83

3–42 Technical Reference GuideInstalling or Replacing Parts

Strona 84

Technical Reference Guide 4–14TroubleshootingThis chapter describes how to identify and solve common problems you may encounter when using your HP wor

Strona 85 - Running HP Diagnostics

4–2 Technical Reference GuideTroubleshootingE-SupportFor online access to technical support information and tools, go to:http://www.hp.com/bizsupport

Strona 86

Technical Reference Guide 4–3TroubleshootingLEDsSeveral LEDs are on the front and rear panels of the workstation (see figures on page 1-7 and page 1-9

Strona 87 - Resetting the BMC Password

4–4 Technical Reference GuideTroubleshootingSystem and Diagnostic LEDsThe System Status LED on the front panel of the system and the four Diagnostic L

Strona 88

Technical Reference Guide 4–5TroubleshootingFault and Warning CategoriesThe faults and warnings fall into the following general categories, each speci

Strona 89

4–6 Technical Reference GuideTroubleshootingWarnings (System LED is Blinking Orange)The following tables provide additional information about each spe

Strona 90 - Drive Installation Guidelines

Technical Reference Guide 4–7TroubleshootingFan WarningsChassis fan not functioning properly.Replace the fan that is not functioning. If a processor f

Strona 91 - Device Classes

4–8 Technical Reference GuideTroubleshootingFaults (System LED is Blinking Red)The following tables provide additional information about each specific

Strona 92 - Attach Sequence Worksheet

Technical Reference Guide 4–9TroubleshootingSystem Board FaultVRM undervoltage. Contact your HP Support Engineer.VRM overvoltage.Unknown system board

Strona 93 - Technical Reference Guide A–5

4 Technical Reference GuideContents

Strona 94 - A–6 Technical Reference Guide

4–10 Technical Reference GuideTroubleshootingProcessor FaultsCPU0 temperature exceeds limit.If the processor fan has failed, you must replace the CPU.

Strona 95 - CD-ROM or DVD-ROM Drive

Technical Reference Guide 4–11TroubleshootingSystem Board LEDsThere are three additional LEDs that can help when troubleshooting the system. These LED

Strona 96 - A–8 Technical Reference Guide

4–12 Technical Reference GuideTroubleshootingBCH Error and Warning Messages BCH error and warning messages are displayed on the console as part of the

Strona 97

Technical Reference Guide 4–13TroubleshootingTroubleshooting the VGA MonitorIt is normal for the display to remain blank for a minute or longer during

Strona 98 - (SMART)

4–14 Technical Reference GuideTroubleshootingTroubleshooting the Power SupplyBefore replacing the power supply, you can use the Built-In Self-Test (BI

Strona 99

Technical Reference Guide 4–15TroubleshootingRunning HP DiagnosticsThis section includes information on the Offline Diagnostics Environment (ODE) CD.

Strona 100 - Line-out Audio

4–16 Technical Reference GuideTroubleshootingFor further information, see http://docs.hp.com/hpux/diag under the section titled “Offline Diagnostics.”

Strona 101 - Ultra SCSI

Technical Reference Guide 4–17TroubleshootingResetting the BMC PasswordTo reset the BMC password:1. Shut down the operating system and then turn off t

Strona 102 - Monitor (VGA)

4–18 Technical Reference GuideTroubleshooting

Strona 103 - Monitor (DVI)

Technical Reference Guide A–1AUltra ATA / IDE GuidelinesUltra ATA JumpersUltra ATA drives are configured by means of jumper settings. Factory-installe

Strona 104 - Cable Pin-Outs

Technical Reference Guide 1–11Product InformationThis chapter provides an overview of the HP workstation c8000, including: System Features, page 1-1

Strona 105 - Technical Reference Guide C–7

A–2 Technical Reference GuideUltra ATA / IDE GuidelinesSingle-drive CableTwo-drive CableOn a two-drive cable, the Drive/Device 0 connector is always t

Strona 106 - C–8 Technical Reference Guide

Technical Reference Guide A–3Ultra ATA / IDE GuidelinesDevice ClassesIn order to determine the best drive attach sequence, ATA/ATAPI drives are segreg

Strona 107 - 24-pin Power (Main)

A–4 Technical Reference GuideUltra ATA / IDE GuidelinesThe attach sequence rule may also be stated in table format:The rules allow for: Keeping the h

Strona 108 - Hard Drive Activity Connector

Technical Reference Guide A–5Ultra ATA / IDE GuidelinesExample 1: Three Device Installation SampleA system has three devices: Ultra ATA-133 hard drive

Strona 109 - PCI 3.3V Connector

A–6 Technical Reference GuideUltra ATA / IDE GuidelinesExample 2: Four Device Installation SampleA system has four devices: Ultra ATA-133 hard drive,

Strona 110

Technical Reference Guide A–7Ultra ATA / IDE GuidelinesSMARTThe Self Monitoring Analysis and Recording Technology (SMART) ATA drives for HP workstatio

Strona 111

A–8 Technical Reference GuideUltra ATA / IDE Guidelines

Strona 112

Technical Reference Guide B–1BSCSI GuidelinesNOTE: These systems have not been qualified with a mixed configuration of UATA/IDE and SCSI hard drives.

Strona 113

B–2 Technical Reference GuideSCSI Guidelines The SCSI controllers require a 68-pin twisted pair LVD cable with built-in terminator, for connection to

Strona 114

Technical Reference Guide C–1CCable Pin-OutsThis appendix contains the pin assignments for many workstation connectors. Some of these connectors may n

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