HP 413742-001 Instrukcja Użytkownika

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HP ProtectTools Troubleshooting
Guide
HP Compaq Business Desktops
Document Part Number: 413742-001
January 2006
This document contains information and recommendations for the
ProtectTools administrator concerning questions that may arise in the
administration and operation of HP ProtectTools.
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Strona 1 - HP Compaq Business Desktops

HP ProtectTools Troubleshooting GuideHP Compaq Business DesktopsDocument Part Number: 413742-001January 2006This document contains information and rec

Strona 2 - First Edition (January 2006)

8 www.hp.com Technical Reference GuideHP ProtectTools Troubleshooting GuideHP ProtectTools Embedded Security—Intermittent encrypt and decrypt error oc

Strona 3 - Hardware

Technical Reference Guide www.hp.com 9HP ProtectTools Troubleshooting GuideHP ProtectTools Embedded Security—Intermittent system lockup occurs after c

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10 www.hp.com Technical Reference GuideHP ProtectTools Troubleshooting GuideHP ProtectTools Embedded Security—Application lock-ups occur when the conn

Strona 5 - Acronym Term Detail

Technical Reference Guide www.hp.com 11HP ProtectTools Troubleshooting GuideHP ProtectTools TPM Firmware Update Utility—The tool provided through HP s

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12 www.hp.com Technical Reference GuideHP ProtectTools Troubleshooting GuideHP ProtectTools Credential Manager—Using Credential Manager Network Accoun

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Technical Reference Guide www.hp.com 13HP ProtectTools Troubleshooting GuideHP ProtectTools Credential Manager—USB token credential is not available w

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14 www.hp.com Technical Reference GuideHP ProtectTools Troubleshooting GuideHP ProtectTools Security Manager—Intermittently, an error is returned when

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Technical Reference Guide www.hp.com 15HP ProtectTools Troubleshooting GuideHP ProtectTools Embedded Security—PSD is disabled and cannot be deleted af

Strona 10 - Details Solution / Workaround

16 www.hp.com Technical Reference GuideHP ProtectTools Troubleshooting GuideHP ProtectTools Embedded Security—An internal error has been detected rest

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Technical Reference Guide www.hp.com 17HP ProtectTools Troubleshooting GuideHP ProtectTools Embedded Security—Numerous end-task errors during reboot a

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© Copyright 2006 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice. Microsoft, Windows, an

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18 www.hp.com Technical Reference GuideHP ProtectTools Troubleshooting GuideHP ProtectTools Embedded Security—Automatic backup does not work with mapp

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Technical Reference Guide www.hp.com 19HP ProtectTools Troubleshooting GuideHP ProtectTools Credential Manager—No option to Browse for Virtual Token d

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20 www.hp.com Technical Reference GuideHP ProtectTools Troubleshooting GuideHP ProtectTools Credential Manager—Domain administrators cannot change Win

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Technical Reference Guide www.hp.com 21HP ProtectTools Troubleshooting GuideHP ProtectTools Credential Manager— When logging in using TPM authenticati

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22 www.hp.com Technical Reference GuideHP ProtectTools Troubleshooting GuideHP ProtectTools Smart Card Manager—Smart card software displaying incorrec

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Technical Reference Guide www.hp.com 23HP ProtectTools Troubleshooting GuideHP ProtectTools Credential Manager—Credential Manager logon window for Win

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24 www.hp.com Technical Reference GuideHP ProtectTools Troubleshooting GuideHP ProtectTools Credential Manager—Credentials are lost from Credential Ma

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Technical Reference Guide www.hp.com 1HP ProtectTools Troubleshooting GuideOverviewHP ProtectTools Security is a new technology offered by HP on some

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2 www.hp.com Technical Reference GuideHP ProtectTools Troubleshooting GuideOutlook or Outlook Express, and it supports enhanced security for Microsoft

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Technical Reference Guide www.hp.com 3HP ProtectTools Troubleshooting GuideEFS Encryption File System A transparent file encryption service provided b

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4 www.hp.com Technical Reference GuideHP ProtectTools Troubleshooting GuideSoftware Impacted-Short descriptionDetails Solution / WorkaroundHP ProtectT

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Technical Reference Guide www.hp.com 5HP ProtectTools Troubleshooting GuideHP ProtectTools Embedded Security—Initialization fails for TPM module after

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6 www.hp.com Technical Reference GuideHP ProtectTools Troubleshooting GuideHP ProtectTools Embedded Security—Cannot encrypt any data in the Windows 20

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Technical Reference Guide www.hp.com 7HP ProtectTools Troubleshooting GuideHP ProtectTools Embedded Security—The PSD password box is no longer display

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