
HP Chromebook and HP Chromebook 11 G5Maintenance and Service GuideIMPORTANT! This document is intended for HP authorized service providers only.
Left sideComponent Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to ac
DisplayComponent Description(1) WLAN antennas* Send and receive wireless signals to communicate with wireless local area networks (WLANs).NOTE: WLAN a
TopTouchPadComponent DescriptionTouchPad Reads your nger gestures to move the pointer or activate items on the screen.6 Chapter 2 External componen
ButtonComponent DescriptionPower button●When the computer is o, press the button to turn on the computer.●When the computer is in the Sleep state, pr
BottomComponent DescriptionSpeakers (2) Produce sound.LabelsThe labels axed to the computer provide information you may need when you troubleshoot sy
Component (3) Warranty period(4) Model number (select products only)Component (1) Model name (select products only) (2) Product number (3) Serial
3 Illustrated parts catalogNOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your c
Computer major componentsComputer major components 11
Item Component Spare part number(1) Display assembly: Non-touch display assemblies are spared at the subcomponent level only. For display assembly spa
Item Component Spare part number Intel Dual Band Wireless-AC 7265 802.11 ac 2 × 2 WiFi + Bluetooth 4.0 Combo Adapter (for use with HP Chromebook mode
© Copyright 2016 HP Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel and Celeron are
Display assembly subcomponentsItem Component Spare part number(1) Display Bezel: For use with HP Chromebook 11 G5 models only 902764-001 For use w
Item Component Spare part number(5) Camera/microphone module cable 900813-001(6) WLAN antenna (includes left and right WLAN cables and transceivers) 9
Miscellaneous partsComponent Spare part numberAC adapter:65 W HP Smart AC adapter (3-pin, PFC, EM, 4.5 mm, DT6U). For use with HP Chromebook 11 G5 mod
Component Spare part number349756-002Rubber Kit: (includes 2 display bezel screw covers, 4 rubber feet, and 2 rubber screw covers) For use with HP Ch
4 Removal and replacement preliminary requirementsTools requiredYou will need the following tools to complete the removal and replacement procedures:●
Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of
Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
5 Removal and replacement proceduresCAUTION: Components described in this chapter should only be accessed by an authorized service provider. Accessing
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on you
To install the rubber feet, remove the protective backing from the rubber feet and install them in the locations indicated in the above illustration.K
2. Remove the eleven Phillips PM1.9×6.7 screws (2) that secure the keyboard/top cover to the base enclosure.3. Turn the computer right side up with th
8. Lift the front of the keyboard/top cover to access the TouchPad and keyboard cables (1). Disconnect the TouchPad cable from the connector (2) on th
WLAN moduleDescription Spare part numberIntel Dual Band Wireless-AC 7265 802.11 ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter (for use with HP Chromebook
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: If the WLAN antenna is not connected to the terminal on the W
Before removing the Hall sensor board, follow these steps:1. Shut down the computer. If you are unsure whether the computer is o or in Hibernation, t
3. Disconnect the power from the computer by rst unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.4.
5. Remove the keyboard/top cover (see Keyboard/top cover on page 24).6. Remove the WLAN module (see WLAN module on page 27).7. Remove the Hall sensor
SpeakersDescription Spare part numberSpeaker Kit (includes left and right speakers and cables) 900817-001Before removing the speakers, follow these st
System boardNOTE: The system board spare part kit includes replacement thermal material.Description Spare part numberIntel Celeron N3060 2.16 GHz, 2.0
iv Safety warning notice
3. Disconnect the power connector cable (3) from the system board.4. Remove the four Phillips screws (1) that secure the system board to the base encl
Heat sinkDescription Spare part numberHeat sink (includes replacement thermal material) 900040-001Before removing the heat sink, follow these steps:1.
Reverse this procedure to install the heat sink.36 Chapter 5 Removal and replacement procedures
Display assemblyNOTE: The HP Chromebook 11 G5 model touch displays, spare part number 901252-001, are only spared as full hinge-ups.Before removing th
a. Remove the two display bezel screw covers (1).The display bezel screw covers are included in the Rubber Kit, spare part number 901282-001 for the H
a. Detach the camera/microphone module (1) from the display enclosure. (The camera/microphone module is attached to the display enclosure with double-
b. Lift the top edge of the display panel (2) and swing it up and forward until it rests upside down in front of the display enclosure.c. Disconnect t
b. Remove the display panel cable (2).c. The display panel cable is available using spare part number 900812-001.7. If it is necessary to replace the
8. If it is necessary to replace the WLAN antenna cables and transceivers:a. Detach the WLAN antenna transceivers (1) from the display enclosure. (The
Power connector and cableDescription Spare part numberPower connector and cable 808155-013Before removing the power connector cable, follow these step
Table of contents1 Product description ...
Reverse this procedure to install the power connector cable.44 Chapter 5 Removal and replacement procedures
6 Specications Metric U.S.Computer dimensionsWidth 20.5 cm 8.07 inDepth 28.6 cm 11.25 inHeight 1.82 cm 0.72 inWeight 1.2 kg 2.63 lbsTemperatureOpera
7 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 22
Requirements for specic countries and regionsCountry/region Accredited agency Applicable note numberArgentina IRAM 1Australia SAA 1Austria OVE 1Belgi
Country/region Accredited agency Applicable note number3. The appliance coupler, exible cord, and wall plug must bear a “T” mark and registration num
8 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household
IndexAac adapter dongle, spare part number 16AC adapter lightidentifying 3, 4AC adapter, spare part numbers 16antennaremoval 42spare part number 42spa
lights 4AC adapter 3webcam 5Mmemory, product description 1microphoneproduct description 1microphone (audio-in) jack, identifying 4model name 1Ooperati
Speakers ...
1 Product descriptionCategory DescriptionProduct Name HP ChromebookHP Chromebook 11 G5Processor Intel® Celeron® N3060 1.60 GHz (SC turbo up to 2.48 GH
Category Description●Headphone/microphone combo jack●High-denition multimedia interface (HDMI) v.1.4b, supporting up to 1080b, 1920×1080 at 60 Hz●USB
2 External component identicationRight sideComponent Description(1) USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboa
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