HP ZBook 17 G2 Mobile Workstation (ENERGY STAR) Instrukcja Użytkownika Strona 1

HP ZBook 17 G2 Mobile WorkstationMaintenance and Service Guide

Updating the BIOS ...

5. Remove the ExpressCard assembly (5) by sliding it up and to the right at an angle.Reverse this procedure to install the ExpressCard assembly.Smart

3. Release the ZIF connector (3) to which the Smart Card reader cable is attached, and then disconnect the Smart Card reader cable from the system boa

1. Remove the four Phillips M2.5×4.0 screws (1) that secure the audio/USB board to the base enclosure.2. Lift up on the left side of the board to disc

Processor heat sinkDescription Spare part numberFor use only with computer models equipped with quad-core processors 735372-001For use only with compu

2. Remove the heat sink (2).NOTE: Use the image below that best matches your model.NOTE: Thermal paste located on the surfaces of the processor (1) an

Reverse this procedure to install the processor heat sink.Component replacement procedures 93

ProcessorNOTE: The processor spare part kit includes replacement thermal material.Description Spare part numberIntel Core i7-4940MX 3.10-GHz (SC turbo

2. Lift the processor (2) straight up and remove it.NOTE: When installing the processor, the gold triangle (3) on the processor must be aligned with t

Graphics subsystem heat sinkNOTE: The graphics subsystem heat sink includes a fan and replacement thermal material.Description Spare part numberFor us

4. Remove the graphics subsystem heat sink (3).NOTE: The thermal material must be thoroughly cleaned from the surfaces of the graphics subsystem heat

15 Power cord set requirements ...

98 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts

Reverse this procedure to install the graphics subsystem heat sink.Graphics boardNOTE: The graphics board spare part kit includes replacement thermal

4. Remove the battery (see Battery on page 45).5. Remove the service cover (see Service cover on page 47).6. Remove the optical drive (see Optical dri

Power connector cableNOTE: The power connector cable is included in the Cable Kit, spare part number 785212-001.Before removing the power connector ca

6. Remove the power connector cable (6).Reverse this procedure to install the power connector cable.System boardNOTE: All system board spare part kits

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.4

3. Remove the RJ-45 connector bracket (3).The RJ-45 connector bracket is available in the Bracket Kit, spare part number 737734-001.4. Disconnect the

6. Lift up on the left side of the system board (4) until it rests at an angle, and then remove it by sliding it up and to the left at an angle.When r

7 Computer Setup (BIOS), MultiBoot, and System Diagnostics in Windows 8Using Computer SetupComputer Setup, or Basic Input/Output System (BIOS), contro

Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press enter.●To save your changes and exit Computer Setup men

xii

Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press enter.108 Chapter 7 Computer Setup (BIOS), MultiBoot,

Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update onl

NOTE: Some boot devices must be enabled in Computer Setup before they can be included in the boot order.You can change the order in which the computer

Setting a MultiBoot Express promptTo start Computer Setup and set the computer to display the MultiBoot startup location menu each time the computer i

●Battery test—This test analyzes the condition of the battery and calibrates the battery if necessary. If the battery fails the test, contact HP suppo

8 Computer Setup (BIOS), MultiBoot, and UEFI in Windows 7Using Computer SetupComputer Setup, or Basic Input/Output System (BIOS), controls communicati

Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press enter.●To save your changes and exit Computer Setup men

Determining the BIOS versionTo determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, yo

4. Double-click the file that has an .exe extension (for example, filename.exe).The BIOS installation begins.5. Complete the installation by following

Using MultiBootAbout the boot device orderAs the computer starts, the system attempts to boot from enabled devices. The MultiBoot utility, which is en

1 Product descriptionCategory DescriptionProduct Name HP ZBook 17 G2 Mobile WorkstationProcessors●Intel® Core™ i7-4940MX 3.10-GHz (SC turbo up to 4.00

Dynamically choosing a boot device using the f9 promptTo dynamically choose a boot device for the current startup sequence, follow these steps:1. Open

To start HP PC Hardware Diagnostics UEFI:1. Turn on or restart the computer, quickly press esc, and then press f2.After pressing f2, the BIOS searches

9 Computer Setup (BIOS) and Advanced System Diagnostics in SUSE LinuxComputer Setup, or Basic Input/Output System (BIOS), controls communication betwe

Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press enter.– or –●To save your changes and exit Computer Set

Restoring default settings in Computer SetupNOTE: Restoring defaults will not change the hard drive mode.To return all settings in Computer Setup to t

Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update onl

You can view system information and error logs in the Advanced System Diagnostics window.To start Advanced System Diagnostics:1. Turn on or restart th

10 SpecificationsComputer specifications Metric U.S.DimensionsWidth 41.60 cm 16.37 inDepth 27.20 cm 10.70 inHeight (front to back) 3.40 cm to 4.00 cm

11 Backup and recovery in Windows 8To protect your information, use Windows backup and restore utilities to back up individual files and folders, back

1. From the Start screen, type backup, and then click Settings.2. Click Save backup copy of your files with file history.File History windows are laun

Category Description●8192 MB total system memory (8192 × 1)●8192 MB total system memory (4096 × 2)●12288 MB total system memory (8192 + 4096)●16384 MB

To recover the original hard drive image using f11:1. If possible, back up all personal files.2. If possible, check for the presence of the Recovery I

Using Windows Refresh for quick and easy recoveryWhen your computer is not working properly and you need to regain system stability, the Windows Refre

1. On the Start screen, point to the far-right upper or lower corner of the screen to display the charms.2. Click Settings.3. Click Change PC settings

12 Backup and recovery in Windows 7Your computer includes HP and Windows tools to help you safeguard your information and retrieve it if you ever need

applications if the hard drive becomes corrupted. HP Recovery Disc Creator can create two kinds of recovery DVDs:●Windows 7 operating system DVD—Insta

NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password

CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All files you have created and any software installed on the c

Using f11 recovery tools (select models only)CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files that you

After the installation is completed:1. Eject the Windows 7 operating system DVD and then insert the Driver Recovery DVD.2. Install the Hardware Enabli

13 Backup and Recovery in SUSE LinuxRecovery after a system failure is as good as your most recent backup. As you add new software and data files, you

Category Description Supports the following SATA drives:●1-TB, 7200-RPM, SATA, 9.5-mm●1-TB, 5400-RPM, SATA, 7.0-mm●750-GB, 7200-RPM, SATA, 7.0-mm●500

3. Click Schedule, and then select a time schedule to perform backups at a regularly scheduled time.To immediately back up your information, click the

Remove everything and reinstall SLEDSometimes you want to perform detailed reformatting of your computer, or you want to remove personal information b

14 Statement of memory volatilityThe purpose of this chapter is to provide general information regarding nonvolatile memory in HP Business Notebook PC

i. Reboot the system. If the system has a Trusted Platform Module (TPM) and/or fingerprint reader, one or two prompts will appear—one to clear the TPM

Non Volatile Memory TypeAmount (Size) Does this memory store customer data?Does this memory retain data when power is removed?What is the purpose of t

Non Volatile Memory TypeAmount (Size) Does this memory store customer data?Does this memory retain data when power is removed?What is the purpose of t

a. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen

c. Follow the on-screen instructions.d. Select Main, select Save Changes and Exit, and then follow the on-screen instructions.7. How can the Customer

15 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or fr

Country/region Accredited agency Applicable note numberSweden SEMKO 1Switzerland SEV 1Taiwan BSMI 4The United Kingdom BSI 1The United States UL 21. Th

Category Description●WLAN Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n 2×2 WiFi + Bluetooth 4.0 Combo Adapter●WLAN Intel Dual Band Wireless-N 7260

16 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household

IndexAAC adapter 16AC adapter, spare part numbers 33, 35AC adapter/battery light 13accessory battery connector, identifying 17audio, product descripti

Eelectrostatic discharge 42esc key, identifying 10Ethernet, product description 3ExpressCard assemblyremoval 87spare part number 25, 40, 87ExpressCard

Ooperating system, product description 5optical driveprecautions 42product description 3removal 56spare part numbers 25, 33, 38, 56optical drive eject

Smart Card readerremoval 88spare part number 25, 38, 88smart card slot 14solid-state driveprecautions 42product description 2removal 50spare part numb

Category Description Touchpad supports two-way scroll with legend Taps enabled as defaultPower requirements Supports the following AC adapters with

Category Description Certified:●Microsoft WHQL●SuSE Linux Enterprise (SLED) SP2 64-bit Web-only support:●Windows 8 Enterprise 64●Windows 8.1 Profess

2 External component identificationDisplayComponent Description(1) WLAN antennas (2)* (select models only) Send and receive wireless signals to commun

© Copyright 2014 Hewlett-Packard Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under l

Component DescriptionNotices that applies to your country or region. To access the user guides, select the HP Support Assistant app on the Start scree

Component DescriptionSee your power options. Select Start > Control Panel > System and Settings > Power Options.Linux:1. Select Computer >

KeysComponent Description(1) esc keyNOTE: Windows models only.Displays system information when pressed in combination with the fn key.(2) fn key E

LightsComponent Description(1) Power light ●On: The computer is on.●Blinking: The computer is in the Sleep state (Windows) or Suspend state (Linux).

TouchPadComponent Description(1) Pointing stick Moves the pointer and selects or activates items on the screen.(2) Left pointing stick button Fun

FrontComponent Description(1) Wireless light●White: An integrated device, such as a wireless local area network (WLAN) device and/or a Bluetooth dev

LeftComponent Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as

RightComponent Description(1) Memory card reader Reads data from and writes data to memory cards such as Secure Digital (SD).(2) Audio-out (headph

Rear Component Description(1) RJ-45 (network) jack Connects a network cable.(2) Vents (2) Enable airflow to cool internal components.NOTE: The com

BottomComponent Description(1) Battery release latch Releases the battery.(2) Battery bay Holds the battery.(3) SIM slotNOTE: Select Windows mod

Important Notice about Customer Self-Repair PartsCAUTION: The computer includes Customer Self-Repair parts and parts that should only be accessed by a

Component DescriptionCAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the com

3 Illustrated parts catalogNOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your c

Item Component Description(3) Product number (p/n) This number provides specific information about the product’s hardware components. The part number

Non-Windows 8 modelsPCID label 21

Computer major componentsItem Description Spare part number(1) Display assembly (includes microphone and wireless antenna cables): 17.3-in, AG, FHD,

Item Description Spare part number(2) Keyboard with backlight and TouchPad (includes backlight, keyboard, and pointing stick cables): For use in Belg

Item Description Spare part number(3) Top cover 735587-001(4) Power button board (includes cable) 733636-001(5) Memory modules (PC3L-12800, 1600-MHz,

Item Description Spare part number For use only on computer models equipped with a dual core processor and the Windows 8 Professional operating syste

Item Description Spare part number For use only on computer models equipped with the NVIDIA Quadro K4100M or K3100M graphics board735374-001 For use

Display assembly componentsDisplay assembly components 27

iv Important Notice about Customer Self-Repair Parts

Item Description Spare part number(1) Display bezel: For use only on computer models equipped with a webcam 733633-001 For use only on computer mode

Bracket KitItem Description Spare part number Bracket Kit 737734-001(1) Power connector/security lock bracket(2) RJ-45 bracket(3) Fingerprint reader

Cable KitItem Description Spare part number Cable Kit 785212-001(1) Display panel cable (includes webcam/microphone module cable)(2) Low-voltage diff

Plastics KitItem Description Spare part number Plastics Kit 733637-001(1) Rear corner cover/right(2) Rear corner cover/left(3) Fingerprint reader bez

Mass storage devicesItem Description Spare part number(1) Solid-state drive: 512 GB, SATA-3 795969-001 256 GB, SATA-3, SED, Opal2 795968-001 256 GB

Item Description Spare part number 500-GB, 7200-RPM, SED, 7.0-mm 703268-001 500-GB, 5400-RPM, SATA, FIPS, 7.0-mm 730946-001(3) Optical drive for use

Description Spare part numberFor use in Italy 491683-061For use in Japan 491683-291For use in North America 491683-001For use in the Netherlands 49168

Spare part number Description491683-141 Power cord for use in Turkey (3-pin, black, 1.83-m)491683-151 Power cord for use in Latin America (3-pin, blac

Spare part number Description717379-001 Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n 2×2 WiFi + Bluetooth 4.0 Combo Adapter717380-001 Intel Dual B

Spare part number Description733688-211 Keyboard with backlight and TouchPad for use in Hungary(includes backlight, keyboard, and pointing stick cable

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on

Spare part number Description735370-001 Microphone module (includes double-sided adhesive)735371-001 Processor heat sink for use only on computer mode

Spare part number Description768420-001 Intel Core i5-4210M 2.60-GHz (SC turbo up to 3.20-GHz) processor (1600-MHz FSB, 3.0-MB L3 cache, dual core, 4

Spare part number DescriptionNOTE: See Cable Kit on page 30 for more Cable Kit information.785214-001 NVIDIA K1100M N15P-Q1 graphics board786686-001 G

4 Removal and replacement procedures preliminary requirementsTools requiredYou will need the following tools to complete the removal and replacement p

Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of

Typical electrostatic voltage levels Relative humidityEvent 10% 40% 55%Walking across carpet 35,000 V 15,000 V 7,500 VWalking across vinyl floor 12,0

●Avoid and pointing stick contact with pins, leads, or circuitry.●Turn off power and input signals before inserting or removing connectors or test equ

5 Removal and replacement procedures for Customer Self-Repair partsCAUTION: The Customer Self-Repair program is not available in all locations. Instal

3. Rotate the battery at an angle (2), and then remove the battery from the computer (3).Install the battery by inserting it into the battery bay unti

Service coverDescription Spare part numberService cover 733635-001Before removing the service cover, follow these steps:1. Shut down the computer. If

vi Safety warning notice

Hard drives, primary and secondaryNOTE: The hard drive spare part kit does not include the hard drive bracket, cover, or screws. The hard drive bracke

10. If it is necessary to remove the hard drive cover and bracket, follow these steps:a. Remove the four Phillips M3.0×3.0 screws (1) that secure the

Solid-state driveDescription Spare part number512 GB, SATA-3 795969-001256 GB, SATA-3, SED, Opal2 795968-001256 GB, SATA-3, SED, Opal1 795967-001256 G

2. Slide the solid-state drive away to remove it from the socket (2).Reverse this procedure to install the solid-state drive.WLAN moduleDescription Sp

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.4

WWAN moduleDescription Spare part numberHP IT4211 LTE/EV-DO/HSPA+ 4G WWAN module 748021-001ME906E LT4112 LTE/HPSA+ WWAN module 740011-001MU736 HS3110

3. Remove the WWAN module (3) by pulling the module away from the slot at an angle.NOTE: WWAN modules are designed with a notch to prevent incorrect i

RTC batteryDescription Spare part numberRTC battery (includes cable and double-sided adhesive) 734300-001Before removing the RTC battery, follow these

Optical driveNOTE: The Upgrade Bay supports both optical drives and hard drives. If you switch from a hard drive to an optical drive in the Upgrade Ba

4. Remove the optical drive (3).5. If it is necessary to replace the optical drive bracket:a. Position the optical drive with the rear toward you.b. R

Table of contents1 Product description ...

Upgrade Bay hard driveNOTE: The Upgrade Bay hard drive must be installed in the Upgrade Bay hard drive carrier before it can be installed in the compu

4. Remove the two Phillips PM2.0×5.0 screws (1) that secure the top bracket to the hard drive carrier, and then remove the bracket from the carrier (2

Expansion memory moduleNOTE: The computer has four memory slots. Expansion memory slots are located in a compartment on the bottom of the computer. Pr

KeyboardNOTE: The keyboard spare part kit includes a backlight and cable, pointing stick and cable, TouchPad and cable, and the keyboard cable.For use

2. Loosen the two Phillips captive screws that secure the keyboard to the computer.3. Position the computer on its side with the display open at a 90-

7. Lift the rear edge of the keyboard, and then swing it up and forward until it rests upside down on the palm rest.8. Release the zero insertion forc

Primary memory moduleNOTE: The computer has four memory slots. Expansion memory slots are located in a compartment on the bottom of the computer. Prim

Reverse this procedure to install a primary memory module.Component replacement procedures 65

6 Removal and replacement procedures for Authorized Service Provider partsCAUTION: Components described in this chapter should only be accessed by an

3. Remove the screw covers (1) and the two Phillips PM2.0x7.0 screws (2) that secure the display bezel to the display enclosure.The screw covers are a

Packaging and transporting guidelines ... 43Workstation guidelines ...

Display panelDescription Spare part number17.3-in, FHD, AG, LED, WVA display panel 735367-00117.3-in, HD, AG, LED, WVA display panel 735366-001Before

3. Lift the tape that covers the connector on the back of display panel (1), and then disconnect the display panel cable (2).4. Remove the eight Phill

Webcam/microphone moduleDescription Spare part numberWebcam/microphone module (includes double-sided adhesive) 784208-001Microphone module (includes d

Top coverDescription Spare part numberTop cover 735587-001Before removing the top cover, follow these steps:1. Shut down the computer. If you are unsu

3. Remove the two Torx T8M2.5x11.0 screws (1) and the nine Torx T8M2.5x6.0 screws (2) that secure the base enclosure to the top cover.4. Remove the fo

7. Disconnect the following cables:(1) Function board ZIF connector cable(2) Power button board ZIF connector cable(3) TouchPad ZIF connector cable(4)

9. Remove the top cover from the base enclosure (2).Reverse this procedure to install the top cover.74 Chapter 6 Removal and replacement procedures

Multifunction boardDescription Spare part numberMultifunction board (includes LED light pipe) 733639-001Before removing the multifunction board, follo

3. Turn the top cover upside down with the front toward you.4. Remove the Phillips PM2.0×3.0 screw (1) that secures the multifunction board to the top

SpeakersDescription Spare part numberSpeakers 733638-001Before removing the speaker assembly, follow these steps:1. Shut down the computer. If you are

7 Computer Setup (BIOS), MultiBoot, and System Diagnostics in Windows 8 ... 106Using Computer Setu

Reverse this procedure to install the speakers.Fingerprint readerDescription Spare part numberFingerprint reader (includes cable) 737730-001Before rem

5. Remove the fingerprint reader (4).Reverse this procedure to install the fingerprint reader.Power button boardDescription Spare part numberPower but

3. Detach the power button board cable (2) from the top cover. (The power button board cable is attached to the top cover with double-sided tape.)4. R

Display assemblyThe display bezel, webcam/microphone module, microphone module, and display panel can be removed without removing the entire display a

2. Release the WLAN and WWAN antenna cables from the routing channel built into the base enclosure.3. Turn the computer right side up with the front t

9. Remove the hinge cover (2).The hinge cover is available using spare part number 733634-001.10. Remove the two Torx T8M2.5×7.0 screws that secure th

16. Disconnect the display panel cable from the system board (4).17. Remove the two Torx T8M2.5×7.0 screws (1) that secure the display assembly to the

a. Remove the eight Phillips PM2.0×3.0 screws (1) that secure the hinge assemblies to the display panel.b. Remove the hinge assemblies (2).The hinge a

d. Remove the LVDS board (4).The LVDS board is available using spare part number 741282-001.21. If it is necessary to replace the display panel cable:

ExpressCard assemblyDescription Spare part numberExpressCard assembly 794578-001Before removing the ExpressCard assembly, follow these steps:1. Shut d