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Troubleshooting
Troubleshooting resources
The HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving
common problems and comprehensive courses of action for fault isolation and identification, issue resolution,
and software maintenance on ProLiant servers and server blades. To view the guide, select a language:
• English (http://www.hp.com/support/ProLiant_TSG_v1_en)
• French (http://www.hp.com/support/ProLiant_TSG_v1_fr)
• Spanish (http://www.hp.com/support/ProLiant_TSG_v1_sp)
• German (http://www.hp.com/support/ProLiant_TSG_v1_gr)
• Japanese (http://www.hp.com/support/ProLiant_TSG_v1_jp)
• Simplified Chinese (http://www.hp.com/support/ProLiant_TSG_v1_sc)
The HP ProLiant Gen8 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages
and information to assist with interpreting and resolving error messages on ProLiant servers and server
blades. To view the guide, select a language:
• English (http://www.hp.com/support/ProLiant_EMG_v1_en)
• French (http://www.hp.com/support/ProLiant_EMG_v1_fr)
• Spanish (http://www.hp.com/support/ProLiant_EMG_v1_sp)
• German (http://www.hp.com/support/ProLiant_EMG_v1_gr)
• Japanese (http://www.hp.com/support/ProLiant_EMG_v1_jp)
• Simplified Chinese (http://www.hp.com/support/ProLiant_EMG_v1_sc)
- User Guide 1
- Contents 3
- Contents 4 4
- Contents 5 5
- Contents 6 6
- Component identification 7
- Front panel LEDs and buttons 8
- Rear panel components 9
- Rear panel LEDs 10
- System board components 11
- System maintenance switch 12
- System board LEDs 13
- NMI header 13
- DIMM slot locations 14
- SAS and SATA device numbers 15
- Online/activity 16
- LED (green) 16
- Fault/UID LED 16
- (amber/blue) 16
- Interpretation 16
- FBWC module LED definitions 17
- B120i module 18
- Drive LED definitions 19
- Fan locations 20
- T-10/T-15 Torx screwdriver 21
- Operations 22
- Install the tower bezel 23
- Remove the security bezel 24
- Remove the rack bezel 24
- Install the rack bezel 25
- Remove the access panel 25
- Install the access panel 26
- Remove the PCI air baffle 28
- Install the PCI air baffle 29
- Remove the system air baffle 30
- Remove the fan cage 31
- Remove a fan 33
- Remove the DVD drive 35
- Operations 38 38
- Rack planning resources 39
- Optimum environment 39
- Temperature requirements 40
- Rack warnings 41
- Server warnings and cautions 42
- Installing hardware options 43
- Setting up a tower server 43
- Registering the server 46
- Introduction 47
- Security bezel option 47
- Second processor option 47
- Memory options 54
- DIMM identification 56
- Memory configurations 57
- Online spare population 58
- Installing a DIMM 59
- SAS drive options 60
- Optical drive cage option 64
- Optical drive option 66
- FBWC options 72
- Six-bay LFF drive cage 81
- Redundant Enablement Option 85
- Cabling 106
- Item Description 107
- Item Description 108
- Power cabling 109
- RPS power cabling 110
- Media device data cabling 111
- Server mode 112
- HP product QuickSpecs 112
- HP iLO Management Engine 112
- Active Health System 113
- Intelligent Provisioning 114
- HP Insight Diagnostics 115
- Erase Utility 115
- HP Service Pack for ProLiant 116
- HP ROM-Based Setup Utility 117
- Using RBSU 118
- Auto-configuration process 118
- Boot options 119
- Configuring AMP modes 119
- Utilities and features 120
- ROMPaq utility 121
- Automatic Server Recovery 121
- USB support 121
- Keeping the system current 122
- Software and firmware 123
- Version control 123
- ProLiant servers 123
- Troubleshooting 124
- Battery replacement 125
- Battery replacement 126 126
- Regulatory information 127
- Electrostatic discharge 128
- Specifications 129
- Support and other resources 133
- Customer Self Repair 135
- Reparo feito pelo cliente 137
- Acronyms and abbreviations 141
- Version Control Agent 143
- Documentation feedback 144
- Index 145 145
- Index 146 146
- Index 147 147
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