Hp 500B Instrukcja Użytkownika

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Maintenance & Service Guide
HP 500B and 505B Microtower Business PC
Compaq 500B and 505B Microtower Business PC
Compaq 510B and 515B Microtower Business PC
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Maintenance & Service GuideHP 500B and 505B Microtower Business PCCompaq 500B and 505B Microtower Business PCCompaq 510B and 515B Microtower Busin

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Compaq 500B/505B, Compaq 510B/515B2 Chapter 1 Product Description

Strona 3 - About This Book

Method VoltageAntistatic plasticCarbon-loaded plasticMetallized laminate1,5007,50015,000Grounding the Work AreaTo prevent static damage at the work ar

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●Conductive tote boxes●Opaque shielding bags●Transparent metallized shielding bags●Transparent shielding tubesOperating GuidelinesTo prevent overheati

Strona 5 - Table of contents

Routine CareGeneral Cleaning Safety Precautions1. Never use solvents or flammable solutions to clean the computer.2. Never immerse any parts in water

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CAUTION: Use safety glasses equipped with side shields before attempting to clean debris fromunder the keys.●Visible debris underneath or between the

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Tools and Software RequirementsTo service the computer, you need the following:●Torx T-15 screwdriver (HP screwdriver with bits, PN 161946-001)●Torx T

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●If you are inserting or removing a hard drive, turn off the computer. Do not remove a hard drivewhile the computer is on or in standby mode.●Before h

Strona 9 - 1 Product Description

F Serial ATA (SATA) Drive Guidelinesand FeaturesNOTE: HP only supports the use of SATA hard drives on these models of computer. No ParallelATA (PATA)

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SMART ATA DrivesThe Self Monitoring Analysis and Recording Technology (SMART) ATA drives for the HP PersonalComputers have built-in drive failure pred

Strona 11 - Product Description

G Power Cord Set RequirementsThe power supplies on some computers have external power switches. The voltage select switchfeature on the computer permi

Strona 12 - Microtower (MT) Chassis

Country-Specific RequirementsAdditional requirements specific to a country are shown in parentheses and explained below.Country Accrediting Agency C

Strona 13 - Access Panel

Product DescriptionHP 500B, Compaq 500B, and Compaq 510B are based on Intel PCA and processor technology,whereas the Compaq 505B MT, Compaq 505B, and

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H SpecificationsTable H-1 SpecificationsTemperature RangeOperatingNonoperating50° to 95°F-22° to 140°F10° to 35°C-30° to 60°CRelative Humidity (nonco

Strona 15 - Front Bezel

Table H-1 Specifications (continued)Acoustic noise LWAd = 43 dBDesktop average LpAm= 32 dBALWAd = 55 dBDesktop averageLpAm = 44 dBANOTE: Listed are t

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IndexSymbols/Numerics24-pin power pin assignments 864-pin power pin assignments 84Aaccess panelremoval and replacement 5audible codes 65audio problems

Strona 17 - DDR3-SDRAM DIMMs

monitorpin assignments 86monitor problems 78mousecleaning 95mouse problems 79MTprocessor removal andreplacement 40Nnetwork problems 80Ooperating guide

Strona 18 - Populating DIMM Sockets

2 Removal and Replacement ProceduresMicrotower (MT) ChassisAdherence to the procedures and precautions described in this chapter is essential for prop

Strona 19 - Installing Memory Modules

Access PanelNOTE: Access panel appearance may vary.1. Prepare the computer for disassembly (Preparation for Disassembly on page 4).2. Remove the side

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4. Remove the side panel by lifting it away from the computer.Figure 2-3 Removing the Computer Access PanelTo replace the access panel, reverse the r

Strona 21 - Expansion Cards

Front BezelNOTE: Front bezel appearance may vary.1. Prepare the computer for disassembly (Preparation for Disassembly on page 4).2. Remove the access

Strona 22 - 4 PCI expansion slot

4. Swing the front bezel out to remove from the computer.Figure 2-5 Removing the Front BezelNOTE: The appearance of the front bezel may vary.To reins

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MemoryThe computer comes with double data rate 3 synchronous dynamic random access memory(DDR3-SDRAM) dual inline memory modules (DIMMs).DDR3-SDRAM DI

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Populating DIMM SocketsThere are two DIMM sockets on the system board.Figure 2-6 DIMM Socket Locations — 500B/510BFigure 2-7 DIMM Socket Locations —

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Installing Memory ModulesCAUTION: You must disconnect the power cord and wait approximately 30 seconds for the powerto drain before adding or removing

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© Copyright 2009, 2010 Hewlett-PackardDevelopment Company, L.P. Theinformation contained herein is subject tochange without notice.Microsoft and Windo

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4. Open both latches of the memory module socket (1), and insert the memory module into thesocket (2).Figure 2-9 Installing a DIMMNOTE: A memory modu

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Expansion CardsThe computer has one PCI expansion slot, two PCI Express x1 expansion slots, and one PCIExpress x16 expansion slot. The expansion slots

Strona 29 - Cable Management

Table 2-2 Expansion Slot Locations (continued)Item Description2 PCI Express x1 expansion slot3 PCI Express x1 expansion slot4 PCI expansion slotNOTE:

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4. On the back of the computer, remove the screw from the bracket cover for the add-in cards.Figure 2-13 Opening the slot cover lock5. Remove the bra

Strona 31 - Installing Additional Drives

6. If you are removing a graphics card, press on the latch to release it.Figure 2-15 Press the latch to release the graphics card7. Remove the graphi

Strona 32 - 2 SATA2 SATA1 white

8. For other add-in cards, move the card back and forth gently to free it from the card slot in thecomputer.Figure 2-17 Rocking the card to Remove9.

Strona 33 - Removing an Optical Drive

10. If present, remove any cables connected to the add-in card.Figure 2-19 Removing cables from the card11. Store the removed card in anti-static pac

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14. If you are replacing a graphics card, verify that the latch in the computer snaps back into place.Figure 2-21 Replacing a graphics card15. Press

Strona 35 - Replacing an Optical Drive

16. Replace the bracket cover on the back of the computer.Figure 2-23 Replacing the bracket cover17. Replace the screw to secure the bracket to the b

Strona 36 - Removing a Hard Drive

Cable ManagementAlways follow good cable management practices when working inside the computer.●Keep cables away from major heat sources like the heat

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About This BookWARNING! Text set off in this manner indicates that failure to follow directions could result in bodilyharm or loss of life.CAUTION: Te

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Table 2-3 Cable connections — 500B/510B (continued)Connector Name Connector Color DescriptionPCIE1X1 black PCIe x1 expansion slotPCIE16X black PCIe x

Strona 39 - Replacing a Hard Drive

DrivesThe computer supports one optical drive and one hard drive.This section describes the procedure for replacing or upgrading the drives. A Torx T-

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System Board Drive ConnectionsRefer to the following illustration and table to identify the system board drive connectors.Figure 2-25 System Board Dr

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Removing an Optical DriveCAUTION: All removable media should be taken out of a drive before removing the drive from thecomputer.To remove an optical d

Strona 42 - Power Switch/LED Assembly

6. Push the drive slightly forward.Figure 2-29 Push the drive forward7. Pull the disc drive out through the front of the computer.Figure 2-30 Pull t

Strona 43 - System Fan

Replacing an Optical DriveTo install an optical drive:1. Prepare the computer for disassembly (Preparation for Disassembly on page 4).2. Remove the ac

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7. Align the disc drive screw holes with the drive bay holes (marked “2”).Figure 2-33 Aligning the holes8. Replace the drive screws.Figure 2-34 Repl

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4. Locate the external drive bay at the front of the computer, below the optical drive bays.Figure 2-35 Locating the hard drive5. Disconnect the powe

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6. Remove the two screws that secure the hard disk drive to the computer.Figure 2-37 Removing the hard drive screws7. Pull the hard drive out of the

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Replacing a Hard Drive1. Follow the steps in Removing a Hard Drive on page 28 to remove the hard drive.2. Slide the replacement hard disk drive into t

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iv About This Book

Strona 49 - Power Supply

4. Attach the two screws to secure the hard disk drive to the bay.Figure 2-41 Replacing the screws that secure the hard drive5. Attach the power and

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Front I/O and USB Panel Housing Assembly1. Prepare the computer for disassembly (Preparation for Disassembly on page 4).2. Remove the access panel (Ac

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Power Switch/LED Assembly1. Prepare the computer for disassembly (Preparation for Disassembly on page 4).2. Remove the access panel (Access Panel on p

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System Fan1. Prepare the computer for disassembly (Preparation for Disassembly on page 4).2. Remove the access panel (Access Panel on page 5).3. Lay t

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Heat sink assembly (Intel) — Model 500B/510BNOTE: Heat sink appearance may vary.1. Prepare the computer for disassembly (Preparation for Disassembly o

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Heat sink assembly (AMD) — Model 505B/515B1. Prepare the computer for disassembly (Preparation for Disassembly on page 4).2. Remove the access panel (

Strona 55 - System Board

Processor (Intel) — Model 500B/510B1. Prepare the computer for disassembly (Preparation for Disassembly on page 4).2. Remove the access panel (Access

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4. Apply the thermal grease provided in the spares kit to the top of the processor and install theheat sink atop the processor.5. Go to step 7.6. If u

Strona 57 - Type 1 Battery Holder

Processor (AMD) — Model 505B/515B1. Prepare the computer for disassembly (Preparation for Disassembly on page 4).2. Remove the access panel (Access Pa

Strona 58 - Type 3 Battery Holder

5. If using a new heat sink, remove the protective covering from the bottom of the heat sink andplace it in position atop the processor.6. Secure the

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Table of contents1 Product Description ...

Strona 60 - A Computer (F10) Setup

6. Locate the power supply at the top of the computer.Figure 2-50 Locating the power supplyNOTE: Noting the location, type and orientation of the pow

Strona 61 - Computer Setup—Main

8. Disconnect the power cable from the optical disc and hard disk drives by squeezing the latch (1)on the connectors and pulling to remove.Figure 2-52

Strona 62 - Computer Setup—Advanced

9. The motherboard power connector has a latch that must be pressed to detach the connectorfrom the motherboard.Figure 2-53 Disconnecting the main sy

Strona 63 - Computer Setup—Power

10. Disconnect all other power connectors from the motherboard.Figure 2-55 Disconnecting power connectors11. Remove the four screws that connect the

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12. Use a screwdriver to press the latch at the bottom of the power supply to release it.Figure 2-57 Pressing the power supply latch13. Pull the powe

Strona 65 - Computer Setup—Boot

Figure 2-59 Power supply securing featuresSystem BoardWhen replacing the system board, be sure that the following components are removed from thedefe

Strona 66 - Computer Setup—Exit

9. Slide the system board toward the front of the chassis, and then lift it up and out of the chassis.NOTE: The system board in the computer may look

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WARNING! This computer contains an internal lithium manganese dioxide battery. There is a risk offire and burns if the battery is not handled properly

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5. Plug in the computer and turn on power to the computer.6. Reset the date and time, your passwords, and any special system setups, using ComputerSet

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2. Insert the new battery and position the clip back in place.3. Replace the computer access panel.4. Plug in the computer and turn on power to the co

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Type 1 Battery Holder ... 49Type 2 Battery Holder

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A Computer (F10) SetupModel 500B/510B — Computer Setup (F10) UtilitiesUse Computer Setup (F10) Utility to do the following:●Change factory default set

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Five menu headings appear on the Computer Setup Utility screen:●Main●Advanced●Power●Boot●ExitUse the arrow keys to select the appropriate heading, the

Strona 73 - B Diagnostics

Table A-1 Computer Setup—Main (continued)1st Drive2nd Drive3rd Drive4th DriveFor each, allows you to:●Port Configuration - set the ability to configu

Strona 74 - LED Codes

Table A-2 Computer Setup—Advanced (continued)Primary Video Adapter Allows you to select the boot display device when more than 2 video options are of

Strona 75 - Testing Memory Modules

Table A-3 Computer Setup—Power (continued)XD Disables/enables XD (eXecute Disable) bit.NOTE: The XD bit is a technology used in to separate areas of

Strona 76 - POST Error/Warning Messages

Computer Setup—BootNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table A-4 Computer Setup—BootOpt

Strona 77 - Using the Setup Utility

Computer Setup—ExitNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table A-5 Computer Setup—ExitOpt

Strona 78 - Clearing CMOS

Using Computer Setup (F10) UtilitiesComputer Setup can be accessed only by turning the computer on or restarting the system.To access the Computer Set

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Table A-6 Computer Setup—Main (continued)1st Drive2nd Drive3rd Drive4th DriveFor each, allows you to:●Port Configuration - set the ability to configu

Strona 80 - Safety and Comfort

Table A-7 Computer Setup—Advanced (continued)Primary Video Adapter Allows you to select the boot display device when more than 2 video options are of

Strona 81 - Helpful Hints

Solving Memory Problems ... 81Solving CD

Strona 82 - Solving General Problems

Table A-8 Computer Setup—Power (continued)S5 Maximum PowerSavingsDisables/enables the S5 power setting. Enabling this setting enables the EuP Lot6 po

Strona 83 - Solving Power Problems

Computer Setup—BootNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table A-9 Computer Setup—BootOpt

Strona 84 - Solving Hard Drive Problems

Computer Setup—ExitNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table A-10 Computer Setup—ExitOp

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B DiagnosticsInterpreting Diagnostic Beep CodesThe Power-On Self-Test (POST) is a series of diagnostic tests that runs automatically when thecomputer

Strona 86 - Solving Display Problems

Table B-1 Diagnostic Beep Codes (continued)Beeps Diagnosis Recommended action3 short beeps, 3second pauseFlashing not ready (missing utility orBIOS i

Strona 87 - Solving Audio Problems

Accessing HP Insight DiagnosticsThe HP Insight Diagnostics utility can be used to view information about the hardware configuration ofthe computer. It

Strona 88 - Solving Network Problems

Improperly installed The DIMM is not seated properly or aDIMM socket is bad or unusable.Open the computer casing and reseat the DIMM. Ifthis does not

Strona 89 - Solving Memory Problems

Display "Default BIOS settings have been loaded... Press F10 for Setup, F2 to Continue”. Ifthe user selects F10, proceed to Setup. However, if th

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●Run tests on the hard drive●Establish a supervisor password that controls access to the Setup UtilityBIOS UpdatesHP periodically releases system BIOS

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6. Remove the jumper from pins 2-3 pins and put it on pins 1-2 to clear CMOS. Keep the cap onpins 1-2 for 5 to 10 seconds.7. Replace the jumper on pin

Strona 92 - D Connector Pin Assignments

SMART ATA Drives ... 99Hard D

Strona 93 - Line-out Audio

C Troubleshooting Without DiagnosticsThis chapter provides information on how to identify and correct minor problems, such as hard drive,optical drive

Strona 94 - 24-Pin Power

●Refer to the comprehensive online technical support at http://www.hp.com/support.●Refer to Helpful Hints on page 73 in this guide.To assist you in re

Strona 95 - PCI Express

●Be sure that all the needed device drivers have been installed. For example, if you are using aprinter, you need a driver for that model printer.●Rem

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Poor performance is experienced.Cause SolutionProcessor is hot. 1. Make sure airflow to the computer is not blocked. Leavea 10.2-cm (4-inch) clearance

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The computer will not turn on.Cause SolutionDrive data or power supply cables might not be properlyconnected.Reseat drive data and power supply cables

Strona 98 - Preparation

Solving Media Card Reader ProblemsNOTE: It is possible that the driver your memory card uses has become corrupted or is notfunctioning correctly. From

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Memory card appears in My Computer, but errors occur when writing or reading.Cause SolutionYou are using an adapter for a type of memory card notsuppo

Strona 100 - Grounding the Work Area

High pitched noise coming from inside a flat panel monitor.Cause SolutionBrightness and/or contrast settings are too high. Lower brightness and/or con

Strona 101 - Operating Guidelines

No response from the USB keyboard and mouse during running of application.Cause SolutionThe application has stopped responding. Restart the computer.M

Strona 102 - Routine Care

Diagnostics reports a failure.Cause SolutionNetwork controller interrupt is shared with an expansionboard.Under the Computer Setup Advanced menu, chan

Strona 103 - Service Considerations

1 Product DescriptionChassis DesignationsThe following subsection illustrates the various chassis designs.HP 500B/505BNOTE: Card reader not included o

Strona 104 - Hard Drives

Memory count during POST is wrong.Cause SolutionThe memory modules may not be installed correctly. Check that the memory modules have been installedco

Strona 105 - Lithium Coin Cell Battery

An optical drive cannot read a CD or DVD disc.Cause SolutionCD or DVD disc is dirty. Clean the disc.Windows does not detect the DVD-ROM drive. 1. Use

Strona 106 - SATA Hard Drive Cables

D Connector Pin AssignmentsThis appendix contains the pin assignments for many computer and workstation connectors. Someof these connectors may not be

Strona 107 - Hard Drive Capacities

MicrophoneConnector and Icon (1/8” miniphone) Pin Signal1231 (Tip)2 (Ring)3 (Shield)Audio_leftAudio_RightGroundHeadphoneConnector and Icon (1/8” minip

Strona 108 - G Power Cord Set Requirements

MonitorConnector and IconPin Signal Pin Signal1234Red AnalogGreen AnalogBlue AnalogNot used 9101112+5V (fused)GroundNot usedDDC Serial Data5678Groun

Strona 109 - Country-Specific Requirements

PCI Expressx1, x4, x8, and x16 PCI Express ConnectorPin APin Signal Pin Signal Pin Signal Pin Signal Pin Signal12345PRSNT1+12V+12VGNDJTAG2678910JTAG3J

Strona 110 - H Specifications

7677787980PERp14PERn14GNDGNDPERp158182PERn15GND Pin B information is on the next pageNOTE: x1 PCI Express uses pins 1-18x4 PCI Express uses pins

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5152535455PETn8GNDGNDPETp9PETn95657585960GNDGNDPETp10PETn10GND6162636465GNDPETp11PETn11GNDGND6667686970PETp12PETn12GNDGNDPETp137172737475PETn13GNDGNDP

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E Routine Care and DisassemblyPreparationThis chapter provides general service information for the computer. Adherence to the procedures andprecaution

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Removing DIPs* from vinyl trayRemoving DIPs* from StyrofoamRemoving bubble pack from PCBPacking PCBs in foam-lined box2,000 V3,500 V7,000 V5,000 V4,00

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