
HP Envy x2Maintenance and Service GuideIMPORTANT! This document is intended for HPauthorized service providers only.
Category DescriptionPorts Tablet●Docking connector (Power/USB). Supports charging, audio-out, and video out.●Mic-in (combo)●Audio-out (stereo headphon
2 External component identificationTablet edge componentsTablet edge components 3
Components Description(1)Power button●When the computer is off, press the button to turn onthe tablet.●When the computer is on, press the button brief
Components Description(8) System information Displays serial number, product number, warranty, andregulatory and wireless certification information.
Display Component Description(1) WLAN antennas (2)* Send and receive wireless signals.(2) Internal microphones (2) Record audio, automatically filteri
Component Description(8) Near Field Communication (NFC)antennaWith HP TouchZone, you can wirelessly connect, communicate and transferdata/info to and
Keyboard dockTopComponent Description(1) Alignment posts Align and attach the tablet to the keyboard dock.(2) Release latch Releases the tablet. T
Component Description(2) TouchPad zone Reads your finger gesture to move the pointer or activateitems on the screen.(3) Left TouchPad button Funct
KeysComponent Description(1) esc key Displays system information when pressed in combination with thefn key.(2) fn Displays system information whe
Component Description(1) Digital Media Slot Supports the following digital card formats:●Secure Digital (SD) Memory Card●Secure Digital Extended Cap
© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.Intel is a trademark of Intel Corporation inthe U.S. and other countries. Microsoft andWindow
Left side Component Description(1)HDMI port Connects an optional video or audio device, such as a high-definition television, any compatible digital
Releasing the tablet from the keyboard dockTo release the tablet from the keyboard dock, follow these steps:1. Slide the release latch on the keyboard
3 Illustrated parts catalogLocating system informationImportant system information is located on the bottom edge of the tablet. You may need theinform
Computer major componentsItem Component Spare partnumber(1) Touch screen (with cables) 702353-001Computer major components 15
Item Component Spare partnumber(2) Display panel 702362–001(3) Display panel cable 702351 –001(4) NFC antenna 702347-001(5) System board (includes key
Keyboard dock partsItem Component Spare part number(1) Top cover/keyboard Top cover with keyboard for use in the United States 702369-001 Top cove
Item Component Spare part number Top cover with keyboard for use in Turkey 702369-141 Top cover with keyboard for use in Greece 702369-151 Top cove
Sequential part number listingSpare partnumber Description490371–001 Power Cord for use in North America 490371–011 Power Cord for use in Australi
Spare partnumber Description702352–171 Keyboard dock for use in Saudi Arabia702352-251 Keyboard dock for use in Russia702352–A41 Keyboard dock f
Spare partnumber Description702366–601 System board for use only with 64–GB W8 Pro models equipped with an Intel Z27601.8GHz processor (includes pro
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your
Spare partnumber Description708758–AA1 11.6-in, HD, Anti-Glare WLED display panel for use with 128–GB units in People'sRepublic of China708758–
4 Removal and replacement proceduresCAUTION: This computer does not have user-replaceable parts. Only HP authorized serviceproviders should perform th
Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage tothe computer, damage to a drive, or loss of i
Typical electrostatic voltage levels Relative humidityEvent 10% 40% 55%Walking across carpet 35,000 V 15,000 V 7,500 VWalking across vinyl floor 12,0
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
Base enclosureDescription Spare part numberBase enclosure (Black) 702349-001Rubber feet 702363-001Before disassembling the keyboard dock, follow these
4. Separate and release the bottom enclosure (1), and then remove the bottom enclosure (2).BatteryDescription Spare part number2-cell, 25WHr 3.38AH Li
3. Remove the battery (3).30 Chapter 4 Removal and replacement procedures
Digital media card reader boardDescription Spare part numberDigital media card reader 702359-001Before removing the digital media card reader, follow
iv Safety warning notice
USB/Power Connector boardDescription Spare part numberUSB/Power Connector board 702360-001Before removing the USB/Power connector board, follow these
Multimedia boardDescription Spare part numberMultimedia board 702361-001Before removing the multimedia board (which includes USB, Audio, and HDMI conn
Hinge assembly removalDescription Spare part numberHinge assembly 702354-001Before removing the hinge, follow these steps:1. Shut down the computer. I
Top cover with keyboard (includes) TouchPad moduleDescription Spare part numberTouchPad board (includes cable) 702368-001Top cover with keyboard for u
Remove the TouchPad button board and cable:1. Turn the top cover upside down, with the back edge toward you.2. Disconnect the TouchPad cable (1) and r
System boardNOTE: The system board spare part kit includes replacement thermal material.Description Spare part numberFor use only with computer models
2. Remove the 5 Phillips PM 2.0x3.0 screws (1).3. Remove the system board (2).Reverse this procedure to install the system board.Tablet partsThe follo
NOTE: Any time the internal tablet components are repaired, the display bezel should be replaced.Component replacement procedures 39
Display panel assembly and BatteryNOTE: When disassembling or assembling the display panel, it is necessary to operate in a cleanenvironment such as a
Before removing the display panel, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
Table of contents1 Product description ...
5. Release the touch screen.NOTE: Be careful not to scratch the screen.6. Remove the 5 2x3–mm screws securing the panel to the display assembly (2 on
7. Lift up on the top edge of the display.NOTE: Support the display panel as you are removing the screws.8. Locate the NFC antenna connector (1), disc
9. Disconnect the tablet battery cable (1), remove the 4 screws that secure the battery (2), andthen remove the tablet battery (3).10. Release the dis
11. Clear the routing channel and clips (4), and then remove the display panel (5).12. Locate the display panel cable support strip (1), release the d
13. Lift up on the right side of the screen. From the left side, locate the 2 connectors (1), and thenrelease the connectors (2). Remove the touch scr
2. Disconnect the webcam light board cable (4), the power button board cable (5), and thendisconnect the right speaker cable (6).3. Disconnect the vol
4. Disconnect the stabilizer module cable (4), disconnect the docking connector board cable (5),and then disconnect the touch screen connector board c
Touch screen connector boardDescription Spare part numberTouch screen connector board 702351–001Before removing the touch screen connector board, foll
Before removing the display bezel, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
5. Remove the ten screws securing the display bezel.6. Release the bezel's bottom edge (1), release the left and right edges (2), release the top
Multimedia board ... 33Hinge assembly remo
5. Remove the base enclosure (see Base enclosure on page 28).6. Remove the display bezel (see Display bezel on page 49).Remove the front webcam assemb
2. Remove the from webcam.3. Remove the screw securing the microphone board (1), and then remove the board (2).Component replacement procedures 53
4. Locate the volume control button board connector (1), and then disconnect the volume controlbutton board cable (2). Remove the two screws securing
Audio/micro SD digital media card reader/touch screen boardDescription Spare part numberAudio/micro SD digital media card reader/touch screen board 70
USB/Power button boardDescription Spare part numberUSB/Power button board 689944-001Before removing the USB/Power button board, follow these steps:1.
5. Disconnect the vibration module cable from the system board (1), release the vibration modulecable from the routing clips (2), and then remove the
3. Remove the Phillips PM screw securing the speaker to the system board (3), and then removethe speakers (4).Micro SD digital media boardDescription
Remove the top cover from the display:1. To remove the micro SD digital media card, locate the micro SD digital media board cable (1),and then disconn
4. To remove power button board , disconnect the power button board cable (1), and then removethe cable (2).60 Chapter 4 Removal and replacement pro
5 Setup Utility (BIOS) and SystemDiagnosticsUsing Setup UtilitySetup Utility, or Basic Input/Output System (BIOS), controls communication between all
Using the HP Recovery partition to recover a minimized image (selectmodels only) ...
Navigating and selecting in Setup UtilityTo navigate and select in Setup Utility, follow these steps:1. Turn on or restart the computer, and then pres
Restoring factory settings in Setup UtilityNOTE: Restoring defaults will not change the hard drive mode.To return all settings in Setup Utility to the
Determining the BIOS versionTo determine whether available BIOS updates contain later BIOS versions than those currentlyinstalled on the computer, you
4. Double-click the file that has an .exe extension (for example, filename.exe). The BIOSinstallation begins.5. Complete the installation by following
6 SpecificationsComputer specifications Metric U.S.DimensionsWidth 29.16 cm 11.48 inDepth 2.15 cm 8.46 inHeight (front to back) 2.11 to 3.19 cm 0.83 t
Metric U.S.Contrast ratio 200:1 (typical)Brightness 200 nits (typical)Pixel resolutionPitch 0.197 mm × 0.197 mmFormat 1366 × 768Configuration RGB ver
7 Backing up, restoring, and recoveringYour computer includes tools provided by HP and the operating system to help you safeguard yourinformation and
If you need to correct a problem with a preinstalled application or driver, use the Drivers andApplications Reinstall option of HP Recovery Manager to
Using Windows Refresh for quick and easy recoveryWhen your computer is not working properly and you need to regain system stability, the WindowsRefres
3. Click Change PC settings in the bottom-right corner of the screen, and then select Generalfrom the PC settings screen.4. Under Remove everything an
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Changing the boot orderIf the computer does not restart in HP Recovery Manager, you can change the computer boot order,which is the order of devices l
8 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from
Country/region Accredited agency Applicable note numberJapan JIS 3The Netherlands KEMA 1New Zealand SANZ 1Norway NEMKO 1The People's Republic of
9 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do notdispose of the battery in general household w
IndexSymbols/Numerics(webcam front), identifying 6AAC adapter, spare part numbers22action keysidentifying 10antennaspare part numbers 19audio boardspa
Iintegrated rear webcam,identifying 4, 6internal microphones, identifying6Jjacksaudio-out (headphone) 5, 12Kkeyboardproduct description 2spare part nu
top coverspare part numbers 21touch screenspare part numbers 20TouchPadbuttons 9identifying 8TouchPad button boardremoval 35spare part number 35TouchP
1 Product descriptionCategory DescriptionProduct Name HP ENVY x2 PCProcessors Intel® Dual-Core™' Z2760 (1.8GHz, 592KB, L2)Graphics Intel® HD Grap
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