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Appendix B Troubleshooting .............................................................................................................................. 93
Troubleshooting resources ................................................................................................................. 93
Resolving issues ................................................................................................................................ 93
The computer is unable to start up .................................................................................... 93
The computer screen is blank ............................................................................................ 93
Software is functioning abnormally .................................................................................... 94
The computer is on but not responding ............................................................................. 94
The computer is unusually warm ....................................................................................... 94
An external device is not working ...................................................................................... 94
The wireless network connection is not working ................................................................ 95
A disc does not play ........................................................................................................... 95
A movie is not visible on an external display ..................................................................... 95
The process of burning a disc does not begin, or it stops before completion .................... 96
Appendix C Electrostatic discharge ................................................................................................................... 97
Index ................................................................................................................................................................... 98
x
- User Guide 1
- Safety warning notice 3
- Table of contents 5
- 1Welcome 11
- Finding information 12
- Finding information 3 13
- Regulatory, Safety, and 20
- Environmental Notices 20
- Display 11 21
- TouchPad 23
- Bottom 23 33
- Front 25 35
- 3 Connecting to a network 36
- Using a WLAN 37
- Setting up a WLAN 38
- Configuring a wireless router 38
- Protecting your WLAN 39
- Connecting to a WLAN 39
- Connecting to a wired network 42
- Using pointing devices 43
- Scrolling 45
- 2-finger pinch zoom 45
- Using the keyboard 46
- Identifying the hot keys 47
- Using keypads 47
- 5 Multimedia 50
- Webcam (select models only) 51
- Configuring audio for HDMI 53
- 6 Power management 54
- Initiating and exiting Sleep 55
- Using battery power 56
- Managing low battery levels 57
- Conserving battery power 60
- Using external AC power 61
- 7 External cards and devices 64
- Using a USB device 65
- Removing a USB device 66
- Handling drives 67
- Using hard drives 67
- Replacing the service doors 68
- Removing the hard drive 69
- Installing a hard drive 70
- Using Disk Defragmenter 71
- Using Disk Cleanup 72
- 9 Security 73
- Setting passwords in Windows 74
- Setting a DriveLock password 77
- Entering a DriveLock password 78
- Changing a DriveLock password 78
- Removing DriveLock protection 78
- Using antivirus software 80
- Using firewall software 80
- 10 Maintenance 83
- Cleaning your computer 85
- Updating programs and drivers 86
- 11 Backup and recovery 88
- Backing up your information 89
- Performing a system recovery 90
- Driver Recovery 91
- Worldwide Telephone Numbers 91
- Using Computer Setup 93
- Updating the BIOS 94
- Downloading a BIOS update 95
- Using MultiBoot 96
- 13 Support 99
- Component 100
- (1) Serial number 100
- (2) Product number 100
- (3) Warranty period 100
- B Troubleshooting 103
- A disc does not play 105
- C Electrostatic discharge 107
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