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Maintenance and Service
Guide
HP Compaq nw8440 Notebook PC
HP Compaq nc8430 Notebook PC
HP Compaq nx8420 Notebook PC
Document Part Number: 417790-001
June 2006
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
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Podsumowanie treści

Strona 1 - Maintenance and Service

Maintenance and Service GuideHP Compaq nw8440 Notebook PCHP Compaq nc8430 Notebook PCHP Compaq nx8420 Notebook PCDocument Part Number: 417790-001June

Strona 2

1–4 Maintenance and Service GuideProduct Description1.2 Resetting the ComputerIf the computer you are servicing has an unknown password, follow the st

Strona 3 - Contents

5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.5 Computer FeetThe computer feet are adhesive-backed rubber pads. The feet are i

Strona 4 - 3 Illustrated Parts Catalog

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.6 Optical Drive1. Prepare the computer for disassembly (Section 5.3).2. Position

Strona 5

5–12 Maintenance and Service GuideRemoval and Replacement Procedures6. If it is necessary to replace the optical drive bracket, remove the two Phillip

Strona 6

Removal and Replacement ProceduresMaintenance and Service Guide 5–135.7 External Memory Module1. Prepare the computer for disassembly (refer to Sectio

Strona 7 - Product Description

5–14 Maintenance and Service GuideRemoval and Replacement Procedures3. Loosen the Phillips PM2.0×4.0 screw 1 that secures the memory module compartmen

Strona 8 - 1.1 Features

Removal and Replacement ProceduresMaintenance and Service Guide 5–156. Spread the retaining tabs 1 on each side of the memory module socket to release

Strona 9

5–16 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Bluetooth Module1. Prepare the computer for disassembly (refer to Section 5.3)

Strona 10 - 1.2 Resetting the Computer

Removal and Replacement ProceduresMaintenance and Service Guide 5–176. Remove the two Phillips PM1.5×3.0 screws 1 that secure the Bluetooth module to

Strona 11 - 1.3 Power Management

5–18 Maintenance and Service GuideRemoval and Replacement Procedures5.9 KeyboardKeyboard Spare Part Number InformationKeyboards with pointing stick fo

Strona 12 - 1.4 External Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–191. Prepare the computer for disassembly (Section 5.3).2. Position the computer wit

Strona 13

Product DescriptionMaintenance and Service Guide 1–51.3 Power ManagementThe computer comes with power management features that extend battery operatin

Strona 14 - Right-Side Components

5–20 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the two Torx8 T8M2.5×10.0 screws that secure the keyboard to the compute

Strona 15 - Rear Panel Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–214. Turn the computer display side up with the front toward you.5. Open the compute

Strona 16 - Left-Side Components

5–22 Maintenance and Service GuideRemoval and Replacement Procedures8. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable

Strona 17

Removal and Replacement ProceduresMaintenance and Service Guide 5–235.10 Fan Assembly1. Prepare the computer for disassembly (Section 5.3).2. Release

Strona 18 - Standard Keyboard Components

5–24 Maintenance and Service GuideRemoval and Replacement Procedures3. Disconnect the fan cable 1 from the system board.✎The following screws should b

Strona 19 - Table 1-5

Removal and Replacement ProceduresMaintenance and Service Guide 5–25✎The thermal paste should be thoroughly cleaned from the surfaces of the video boa

Strona 20 - Table 1-6

5–26 Maintenance and Service GuideRemoval and Replacement Procedures✎The following screws should be removed, then installed, in the 1, 2, 3, 4 sequenc

Strona 21 - Top Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–27✎The thermal paste should be thoroughly cleaned from the surfaces of the thermal p

Strona 22 - Table 1-7

5–28 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Heat Sink1. Prepare the computer for disassembly (Section 5.3).2. Release the

Strona 23

Removal and Replacement ProceduresMaintenance and Service Guide 5–29✎The following screws should be loosened and installed in the 1, 2, 3, 4 sequence

Strona 24 - Bottom Components

1–6 Maintenance and Service GuideProduct Description1.4 External ComponentsThe external components on the front of the computer are shown below and de

Strona 25 - Table 1-8

5–30 Maintenance and Service GuideRemoval and Replacement Procedures✎The thermal paste should be thoroughly cleaned from the surfaces of the heat sink

Strona 26 - 1.5 Design Overview

Removal and Replacement ProceduresMaintenance and Service Guide 5–315.12 Processor1. Prepare the computer for disassembly (Section 5.3) and remove the

Strona 27 - Troubleshooting

5–32 Maintenance and Service GuideRemoval and Replacement Procedures2. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-quarter

Strona 28 - Selecting from the File Menu

Removal and Replacement ProceduresMaintenance and Service Guide 5–335.13 Internal Memory Module1. Prepare the computer for disassembly (Section 5.3).2

Strona 29 - Security Menu

5–34 Maintenance and Service GuideRemoval and Replacement Procedures3. Spread the retaining tabs 1 on each side of the memory module socket to release

Strona 30 - Selecting from the Tools Menu

Removal and Replacement ProceduresMaintenance and Service Guide 5–355.14 RTC Battery✎The RTC battery is included in the Plastics Kit, spare part numbe

Strona 31 - Table 2-5

5–36 Maintenance and Service GuideRemoval and Replacement Procedures5.15 TouchPad1. Prepare the computer for disassembly (Section 5.3).2. Remove the k

Strona 32

Removal and Replacement ProceduresMaintenance and Service Guide 5–375. Turn the computer display-side up with the front toward you.6. Open the compute

Strona 33

5–38 Maintenance and Service GuideRemoval and Replacement Procedures9. Disconnect the TouchPad cable 1 from the system board.10. Remove the TouchPad 2

Strona 34

Removal and Replacement ProceduresMaintenance and Service Guide 5–395.16 Mini Card ModuleMini Card ModuleSpare Part Number Information802.11 b/g HS WL

Strona 35

Product DescriptionMaintenance and Service Guide 1–73 Battery light Amber: A battery is charging. Green: A battery is close to full charge capacity

Strona 36

5–40 Maintenance and Service GuideRemoval and Replacement Procedures1. Prepare the computer for disassembly (Section 5.3).2. Remove the keyboard (Sect

Strona 37

Removal and Replacement ProceduresMaintenance and Service Guide 5–414. Make note of which antenna cable is attached to which antenna clip on the Mini

Strona 38

5–42 Maintenance and Service GuideRemoval and Replacement Procedures5.17 Switch Cover✎Both switch cover spare part kits include the LED board and LED

Strona 39

Removal and Replacement ProceduresMaintenance and Service Guide 5–435. Turn the computer display-side up with the front toward you.6. Open the compute

Strona 40 - (if applicable)

5–44 Maintenance and Service GuideRemoval and Replacement Procedures9. Disconnect the LED board cable 1 from the system board.10. Remove the switch co

Strona 41

Removal and Replacement ProceduresMaintenance and Service Guide 5–455.18 Display Assembly1. Prepare the computer for disassembly (Section 5.3) and rem

Strona 42

5–46 Maintenance and Service GuideRemoval and Replacement Procedures2. Make note of which antenna cable is attached to which antenna clip on the Mini

Strona 43

Removal and Replacement ProceduresMaintenance and Service Guide 5–475. Remove the two Torx8 T8M2.5×10.0 screws 1 and the two Phillips PM2.0×2.0 screws

Strona 44

5–48 Maintenance and Service GuideRemoval and Replacement Procedures6. Position the computer with the rear panel toward you.7. Remove the four Torx8 T

Strona 45

Removal and Replacement ProceduresMaintenance and Service Guide 5–495.19 Top Cover1. Prepare the computer for disassembly (Section 5.3) and remove the

Strona 46

1–8 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the computer are shown below and described in Table 1

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5–50 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the two rubber screw covers 1 and the eleven Torx8 T8M2.5×10.0 screws 2

Strona 48

Removal and Replacement ProceduresMaintenance and Service Guide 5–514. Turn the computer right-side up with the front toward you.5. Disconnect the spe

Strona 49

5–52 Maintenance and Service GuideRemoval and Replacement Procedures8. Lift the front edge of the top cover 1 until it disengages from the base enclos

Strona 50

Removal and Replacement ProceduresMaintenance and Service Guide 5–535.20 Modem Module1. Prepare the computer for disassembly (Section 5.3) and remove

Strona 51

5–54 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the two Phillips PM2.5×4.0 screws 1 that secure the modem board to the s

Strona 52 - Connection

Removal and Replacement ProceduresMaintenance and Service Guide 5–555.21 System Board✎When replacing the system board, be sure that the following comp

Strona 53 - Illustrated Parts Catalog

5–56 Maintenance and Service GuideRemoval and Replacement Procedures1. Prepare the computer for disassembly (Section 5.3) and remove the following com

Strona 54 - Major Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–573. Disconnect the following cables from the system board:1 Serial connector module

Strona 55 - Table 3-1

5–58 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the following:1 Two Torx T8M2.5×6.0 screws2 Two Torx T8M2.5×4.0 screws3

Strona 56

Removal and Replacement ProceduresMaintenance and Service Guide 5–595. Remove the modem cable 1 from the clip in the base enclosure.6. Remove the mode

Strona 57

Product DescriptionMaintenance and Service Guide 1–9The external components on the rear panel of the computer are shown below and described in Table 1

Strona 58

5–60 Maintenance and Service GuideRemoval and Replacement Procedures8. Flex the right side of the base enclosure 1 until the USB 2, 1394 3, and RJ-45

Strona 59

Removal and Replacement ProceduresMaintenance and Service Guide 5–6110. Lift the front edge of the system board 1 until it rests at an angle.11. Slide

Strona 60

5–62 Maintenance and Service GuideRemoval and Replacement Procedures5.22 System Board Frame1. Prepare the computer for disassembly (Section 5.3) and r

Strona 61

Removal and Replacement ProceduresMaintenance and Service Guide 5–633. Remove the two Hex HM5.0×12.0 screw locks 1 on each side of the serial connecto

Strona 62

5–64 Maintenance and Service GuideRemoval and Replacement Procedures8. If it is necessary to replace the modem cable, remove the modem connector and c

Strona 63

Removal and Replacement ProceduresMaintenance and Service Guide 5–655.23 Serial Connector Module1. Prepare the computer for disassembly (Section 5.3)

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5–66 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the serial connector module cable 1 from the clips in the system board f

Strona 65

Removal and Replacement ProceduresMaintenance and Service Guide 5–675.24 USB/Audio Board1. Prepare the computer for disassembly (Section 5.3) and remo

Strona 66

5–68 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the two Torx8 T8M2.5×4.0 screws 1 that secure the USB/audio board to the

Strona 67

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1ComputerDimensions Metric U.S.H

Strona 68 - 3.3 Plastics Kit

1–10 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the computer are shown below and described in Table 1

Strona 69 - Spare Part Number Information

6–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%10% to 90%5% to 95%Maximum alt

Strona 70 - 3.4 Mass Storage Devices

SpecificationsMaintenance and Service Guide 6–3Table 6-215.4-inch, WUXGA+WVADimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0 in15.4 inNumb

Strona 71 - Mass Storage Devices

6–4 Maintenance and Service GuideSpecificationsTable 6-315.4-inch, WSXGA+WVADimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0 in15.4 inNumb

Strona 72 - Spare Part Information

SpecificationsMaintenance and Service Guide 6–5Table 6-415.4-inch, WXGA+WVADimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0 in15.4 inNumbe

Strona 73

6–6 Maintenance and Service GuideSpecificationsTable 6-5Hard Drives120-GB* 100-GB* 80-GB* 60-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm9

Strona 74 - Table 3-5

SpecificationsMaintenance and Service Guide 6–7Table 6-6DVD±RW and CD-RW Double-Layer Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, D

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6–8 Maintenance and Service GuideSpecificationsDisc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD DVDRandomFull stroke< 175 ms< 2

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SpecificationsMaintenance and Service Guide 6–9Table 6-7DVD/CD-RW Combo DriveDVD-ROM driveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, D

Strona 77

6–10 Maintenance and Service GuideSpecificationsDisc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD DVDRandomFull stroke< 110 ms<

Strona 78

SpecificationsMaintenance and Service Guide 6–11Table 6-8DVD-ROM DriveApplicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18)CD-ROM (Mode 1 and 2)CD Di

Strona 79

Product DescriptionMaintenance and Service Guide 1–115 Exhaust vent Provides airflow to cool internal components.ÄTo prevent overheating, do not obstr

Strona 80

6–12 Maintenance and Service GuideSpecificationsTable 6-9System DMAHardware DMA System FunctionDMA0 Not applicableDMA1* Not applicableDMA2* Not applic

Strona 81

SpecificationsMaintenance and Service Guide 6–13Table 6-10System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or

Strona 82

6–14 Maintenance and Service GuideSpecificationsIRQ11 Intel USB EHCI controller—24CDIntel USB UHCI controller—24C4Intel USB UHCI controller—24C7Intel

Strona 83 - Preliminaries

SpecificationsMaintenance and Service Guide 6–15Table 6-11System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA

Strona 84 - 4.2 Service Considerations

6–16 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

Strona 85

SpecificationsMaintenance and Service Guide 6–17I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

Strona 86

6–18 Maintenance and Service GuideSpecificationsTable 6-12System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128

Strona 87

Maintenance and Service Guide A–1AScrew ListingThis appendix provides specification and reference information for the screws used in the computer. All

Strona 88

A–2 Maintenance and Service GuideScrew ListingPhillips PM3.0×3.0 Screw LocationsTable A-1Phillips PM3.0×3.0 ScrewColor Qty. Length ThreadHead WidthBla

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Screw ListingMaintenance and Service Guide A–3Phillips PM2.0×5.0 Captive Screw LocationsTable A-2Phillips PM2.0×5.0 Captive ScrewColor Qty. Length Thr

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1–12 Maintenance and Service GuideProduct DescriptionThe standard keyboard components of the computer are shown below and described in Table 1-5.Stand

Strona 91 - Procedures

A–4 Maintenance and Service GuideScrew ListingPhillips PM2.5×13.0 Captive Screw LocationTable A-3Phillips PM2.5×13.0 Captive Spring-Loaded ScrewColor

Strona 92 - 5.1 Serial Number

Screw ListingMaintenance and Service Guide A–5Torx8 T8M2.5×4.0 Screw LocationTable A-4Torx8 T8M2.5×4.0 ScrewColor Qty. Length ThreadHead WidthBlack 13

Strona 93 - Disassembly Sequence Chart

A–6 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×4.0 Screw LocationsTable A-4Torx8 T8M2.5×4.0 Screw (Continued)Color Qty. Length ThreadHead

Strona 94

Screw ListingMaintenance and Service Guide A–7Torx8 T8M2.5×4.0 Screw LocationsTable A-4Torx8 T8M2.5×4.0 Screw (Continued)Color Qty. Length ThreadHead

Strona 95 - Disassembly

A–8 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×4.0 Screw LocationsTable A-4Torx8 T8M2.5×4.0 Screw (Continued)Color Qty. Length ThreadHead

Strona 96 - 5.4 Hard Drive

Screw ListingMaintenance and Service Guide A–9Phillips PM2.0×3.0 Screw LocationsTable A-5Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthSil

Strona 97 - Removing the Hard Drive Cover

A–10 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Captive Screw LocationsTable A-5Phillips PM2.0×3.0 Screw (Continued)Color Qty. Lengt

Strona 98 - Removing the Hard Drive

Screw ListingMaintenance and Service Guide A–11Phillips PM1.5×3.0 Screw LocationsTable A-6Phillips PM1.5×3.0 ScrewColor Qty. Length ThreadHead WidthSi

Strona 99 - Removing the Hard Drive Frame

A–12 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×10.0 Screw LocationsTable A-7Torx8 T8M2.5×10.0 ScrewColor Qty. Length ThreadHead WidthBlac

Strona 100 - 5.5 Computer Feet

Screw ListingMaintenance and Service Guide A–13Torx8 T8M2.5×10.0 Screw LocationsTable A-7Torx8 T8M2.5×10.0 Screw (Continued)Color Qty. Length ThreadHe

Strona 101 - 5.6 Optical Drive

Product DescriptionMaintenance and Service Guide 1–13Table 1-5Standard Keyboard ComponentsItem Component Function1 f1 to f12 keys (12) Perform system

Strona 102

A–14 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×10.0 Screw LocationsTable A-7Torx8 T8M2.5×10.0 Screw (Continued)Color Qty. Length ThreadHe

Strona 103 - 5.7 External Memory Module

Screw ListingMaintenance and Service Guide A–15Phillips PM2.5×7.0 Captive Screw LocationsTable A-8Phillips PM2.5×7.0 Captive ScrewColor Qty. Length Th

Strona 104

A–16 Maintenance and Service GuideScrew ListingPhillips PM2.0×8.0 Captive Screw LocationsTable A-9Phillips PM2.0×8.0 Captive ScrewColor Qty. Length Th

Strona 105

Screw ListingMaintenance and Service Guide A–17Phillips PM2.0×4.0 Screw LocationsTable A-10Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthS

Strona 106 - 5.8 Bluetooth Module

A–18 Maintenance and Service GuideScrew ListingPhillips PM2.0×2.0 Screw LocationsTable A-11Phillips PM2.0×2.0 ScrewColor Qty. Length ThreadHead WidthB

Strona 107

Screw ListingMaintenance and Service Guide A–19Phillips PM2.0×2.0 Screw LocationsTable A-11Phillips PM2.0×2.0 Screw (Continued)Color Qty. Length Threa

Strona 108 - 5.9 Keyboard

A–20 Maintenance and Service GuideScrew ListingPhillips PM2.5×4.0 Screw LocationsTable A-12Phillips PM2.5×4.0 ScrewColor Qty. Length ThreadHead WidthB

Strona 109 - (Continued)

Screw ListingMaintenance and Service Guide A–21Hex HM5.0×12.0 Screw Lock LocationsTable A-13Hex HM5.0×12.0 Screw LockColor Qty. Length ThreadHead Widt

Strona 110 - Removing the Keyboard Screws

A–22 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×6.0 Screw LocationsTable A-14Torx8 T8M2.5×6.0 ScrewColor Qty. Length ThreadHead WidthBlack

Strona 111 - Releasing the Keyboard

Maintenance and Service Guide B–1BSoftware Backup andRecoveryBackupHP Backup and Recovery Manager provides several ways to back up the system and to r

Strona 112

© Copyright 2006 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel and Cor

Strona 113 - 5.10 Fan Assembly

1–14 Maintenance and Service GuideProduct DescriptionThe computer top components are shown below and described in Table 1-6.Top Components, Part 1

Strona 114 - Removing the Fan Assembly

B–2 Maintenance and Service GuideSoftware Backup and RecoveryBacking Up the SystemUsing HP Backup and Restore Manager, you can Back up specific files

Strona 115 - Replacing the Thermal Paste

Software Backup and RecoveryMaintenance and Service Guide B–3Backing Up the Entire Hard DriveWhen you perform a complete backup of the hard drive, you

Strona 116 - Removing the Thermal Plate

B–4 Maintenance and Service GuideSoftware Backup and RecoveryBacking Up Modifications Made to the SystemWhen you back up modifications since your last

Strona 117

Software Backup and RecoveryMaintenance and Service Guide B–5Scheduling BackupsTo schedule backups:1. Select Start > All Programs > HP Backup &a

Strona 118 - 5.11 Heat Sink

B–6 Maintenance and Service GuideSoftware Backup and RecoveryHP Backup and Recovery Manager allows you to Create recovery discs (highly recommended).

Strona 119 - Removing the Heat Sink

Software Backup and RecoveryMaintenance and Service Guide B–7Before creating recovery discs: Obtain high-quality CD-R, DVD-R, or DVD+R media, purchas

Strona 120

B–8 Maintenance and Service GuideSoftware Backup and RecoveryPerforming a Recovery from the Hard DriveThere are 2 ways to initiate a recovery from the

Strona 121 - 5.12 Processor

Maintenance and Service Guide C–1CDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Strona 122 - Removing the Processor

C–2 Maintenance and Service GuideDisplay Component RecyclingThis appendix provides disassembly instructions for the display assembly. The display asse

Strona 123 - 5.13 Internal Memory Module

Display Component RecyclingMaintenance and Service Guide C–3Perform the following steps to disassemble the display assembly:1. Remove all screw covers

Strona 124

Product DescriptionMaintenance and Service Guide 1–15Table 1-6Top ComponentsItem Component Function1 Power button When the computer is: Off, press to

Strona 125 - 5.14 RTC Battery

C–4 Maintenance and Service GuideDisplay Component Recycling2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edge

Strona 126 - 5.15 TouchPad

Display Component RecyclingMaintenance and Service Guide C–54. Disconnect all display panel cables 1 from the display inverter and remove the inverter

Strona 127 - Releasing the TouchPad

C–6 Maintenance and Service GuideDisplay Component Recycling5. Remove all screws 1 that secure the display panel assembly to the display enclosure.6.

Strona 128 - 10. Remove the TouchPad 2

Display Component RecyclingMaintenance and Service Guide C–77. Turn the display panel assembly upside down.8. Remove all screws that secure the displa

Strona 129 - 5.16 Mini Card Module

C–8 Maintenance and Service GuideDisplay Component Recycling9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to

Strona 130

Display Component RecyclingMaintenance and Service Guide C–911. Remove the screws 1 that secure the backlight cover to the display panel.12. Lift the

Strona 131 - Removing a Mini Card Module

C–10 Maintenance and Service GuideDisplay Component Recycling14. Turn the display panel right side up.15. Remove the backlight cables 1 from the clip

Strona 132 - 5.17 Switch Cover

Display Component RecyclingMaintenance and Service Guide C–1116. Turn the display panel upside down.17. Remove the backlight frame from the display pa

Strona 133 - Releasing the Switch Cover

C–12 Maintenance and Service GuideDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Strona 134 - Removing the Switch Cover

Display Component RecyclingMaintenance and Service Guide C–1319. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure

Strona 135 - 5.18 Display Assembly

1–16 Maintenance and Service GuideProduct DescriptionThe computer top components are shown below and described in Table 1-7.Top Components, Part 2

Strona 136

C–14 Maintenance and Service GuideDisplay Component Recycling23. Remove the LCD panel.Removing the LCD Panel24. Recycle the LCD panel and backlight.

Strona 137

Maintenance and Service Guide D–1DConnector Pin AssignmentsTable D-1Audio-Out (Headphone)Pin Signal Pin Signal1 Audio out, left channel 3 Ground2 Audi

Strona 138 - Removing the Display Assembly

D–2 Maintenance and Service GuideConnector Pin AssignmentsTable D-2Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal

Strona 139 - 5.19 Top Cover

Connector Pin AssignmentsMaintenance and Service Guide D–3Table D-4S-Video-OutPin Signal Pin Signal1 S-VHS color (C) signal 5 TV-CD2 Composite video s

Strona 140

D–4 Maintenance and Service GuideConnector Pin AssignmentsTable D-5External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

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Connector Pin AssignmentsMaintenance and Service Guide D–5Table D-6RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 Unused

Strona 142 - Removing the Top Cover

D–6 Maintenance and Service GuideConnector Pin AssignmentsTable D-7RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

Strona 143 - 5.20 Modem Module

Maintenance and Service Guide E–1EPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the computer permits it to oper

Strona 144 - Removing the Modem Module

E–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le

Strona 145 - 5.21 System Board

Power Cord Set RequirementsMaintenance and Service Guide E–3Country-Specific Requirements3-Conductor Power Cord Set RequirementsCountry/Region Accredi

Strona 146

Product DescriptionMaintenance and Service Guide 1–17Table 1-7Top ComponentsItem Component Function1 Display lid switch If the computer is closed wh

Strona 147

E–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KEMA 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO

Strona 148 - 2 Two Torx T8M2.5×4.0 screws

Maintenance and Service Guide Index–1Index1394 port 1–11AAC adapter, spare part number 3–20, 3–30accessory battery connector 1–19arrow keys 1–13audio

Strona 149

Index–2 Maintenance and Service GuideIndexcomputer feetillustrated 3–17locations 5–10Computer SetupAdvanced Menu 2–4Main Menu 2–2overview 2–1Security

Strona 150

IndexMaintenance and Service Guide Index–3Eelectrostatic discharge 4–4, 4–8exhaust vents 1–11expansion productspare part number 3–20, 3–25troubleshoot

Strona 151 - Removing the System Board

Index–4 Maintenance and Service GuideIndexheadphone jacklocation 1–8pin assignments D–1heat sinkremoval 5–28spare part number 3–7, 3–26, 5–28HP Dockin

Strona 152 - 5.22 System Board Frame

IndexMaintenance and Service Guide Index–5Nnetwork jacklocation 1–10pin assignments D–6network, troubleshooting 2–26nonfunctioning device, troubleshoo

Strona 153 - Remove the System Board Frame

Index–6 Maintenance and Service GuideIndexsecurity cable slot 1–10serial connector moduleremoval 5–65spare part number 3–13, 3–26, 5–65serial number 3

Strona 154 - Removing the Modem Cable

IndexMaintenance and Service Guide Index–7flowcharts 2–5keyboard 2–24modem 2–26network 2–26nonfunctioning device 2–14, 2–23OS loading 2–15overview 2–1

Strona 155 - 5.23 Serial Connector Module

1–18 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the computer are shown below and described in Table 1-8.

Strona 156

Product DescriptionMaintenance and Service Guide 1–19Table 1-8Bottom ComponentsItem Component Function1 Battery bay Holds the battery.2 Battery releas

Strona 157 - 5.24 USB/Audio Board

1–20 Maintenance and Service GuideProduct Description1.5 Design OverviewThis section presents a design overview of key parts and features of the compu

Strona 158 - Removing the USB/Audio Board

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

Strona 159 - Specifications

2–2 Maintenance and Service GuideTroubleshooting2. Select the Main, Security, Advanced, or Tools menu.3. To close Computer Setup and restart the compu

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TroubleshootingMaintenance and Service Guide 2–3Selecting from the Security MenuTable 2-2Security MenuSelect To Do ThisAdministrator Password Enter, c

Strona 161 - 15.4-inch, WUXGA+WVA

Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

Strona 162 - 15.4-inch, WSXGA+WVA

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Advanced MenuSelecting from the Tools MenuTable 2-3Advanced MenuSelect To Do ThisLa

Strona 163 - 15.4-inch, WXGA+WVA

TroubleshootingMaintenance and Service Guide 2–52.2 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts OverviewFlowchart Description2.1 “Fl

Strona 164 - Hard Drives

2–6 Maintenance and Service GuideTroubleshootingFlowchart Description2.14 “Flowchart 2.14—No OS Loading, Optical Drive”2.15 “Flowchart 2.15—No Audio,

Strona 165 - Table 6-6

TroubleshootingMaintenance and Service Guide 2–7Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?I

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2–8 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reset the power cables in the docking device and at the AC outlet.2.

Strona 167 - DVD/CD-RW Combo Drive

TroubleshootingMaintenance and Service Guide 2–9Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

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2–10 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin comp

Strona 169 - DVD-ROM Drive

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

Strona 170 - System DMA

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a

Strona 171 - System Interrupts

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

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iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Com

Strona 173 - System I/O Addresses

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device(if applicable)YNReset power cord in docking device andpow

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TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

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2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS

Strona 176 - System Memory Map

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C

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2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

Strona 178 - Phillips PM3.0×3.0 Screw

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

Strona 179 - Table A-2

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC

Strona 180 - Table A-3

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.15—No Audio, Part 1No audio.NComputer indocking device(if applicable)?Internalaudio?Audio

Strona 181 - Torx8 T8M2.5×4.0 Screw

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

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TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

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ContentsMaintenance and Service Guide v5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

Strona 185 - Phillips PM2.0×3.0 Screw

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

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2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe computerand open.No networkor

Strona 187 - Phillips PM1.5×3.0 Screw

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

Strona 188 - Torx8 T8M2.5×10.0 Screw

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer Major ComponentsComputer Major Components

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Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Computer Major ComponentsItem DescriptionSpare Part Number1 Display as

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3–4 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Strona 191 - Table A-8

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

Strona 192 - Table A-9

3–6 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Strona 193 - Phillips PM2.0×4.0 Screw

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

Strona 194 - Phillips PM2.0×2.0 Screw

vi Maintenance and Service GuideContents6 SpecificationsA Screw ListingB Software Backup and RecoveryC Display Component RecyclingD Connector Pin Assi

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3–8 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Strona 196 - Phillips PM2.5×4.0 Screw

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

Strona 197 - Hex HM5.0×12.0 Screw Lock

3–10 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Strona 198 - Torx8 T8M2.5×6.0 Screw

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

Strona 199 - Recovery

3–12 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Strona 200 - Backing Up the System

Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

Strona 201 - Software Backup and Recovery

3–14 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

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Illustrated Parts CatalogMaintenance and Service Guide 3–15Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

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3–16 Maintenance and Service GuideIllustrated Parts Catalog3.3 Plastics Kit

Strona 204 - (Highly Recommended)

Illustrated Parts CatalogMaintenance and Service Guide 3–17Table 3-2Plastics KitSpare Part Number InformationItem DescriptionSpare Part Number Plastic

Strona 205 - Performing a Recovery

Maintenance and Service Guide 1–11Product DescriptionThe HP Compaq nw8440 Notebook PC, HP Compaq nc8430 Notebook PC, and HP Compaq nx8420 Notebook PC

Strona 206 - Recovery Partition

3–18 Maintenance and Service GuideIllustrated Parts Catalog3.4 Mass Storage Devices

Strona 207 - Display Component Recycling

Illustrated Parts CatalogMaintenance and Service Guide 3–19Table 3-3Mass Storage DevicesSpare Part Number InformationItem DescriptionSpare Part Number

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3–20 Maintenance and Service GuideIllustrated Parts Catalog3.5 Miscellaneous (Not Illustrated)Table 3-4Miscellaneous (Not Illustrated)Spare Part Infor

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Illustrated Parts CatalogMaintenance and Service Guide 3–21Power cords:For use in the United States 246959-001For use in Australia 246959-011For use i

Strona 210 - Removing the Display Bezel

3–22 Maintenance and Service GuideIllustrated Parts Catalog3.6 Sequential Part Number ListingTable 3-5Sequential Part Number ListingSpare Part Number

Strona 211 - Removing the Display Inverter

Illustrated Parts CatalogMaintenance and Service Guide 3–23375198-001 5400-rpm, 80-GB hard drive for use in External MultiBay II and HP Docking Statio

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3–24 Maintenance and Service GuideIllustrated Parts Catalog407575-001 802.11a/b/g GL WLAN module for use in the MOW1 countries listed below:Antigua &a

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Illustrated Parts CatalogMaintenance and Service Guide 3–25407575-003 802.11a/b/g GL WLAN module for use in the ROW countries listed below:ChinaEcuado

Strona 214 - Removing the Display Frame

3–26 Maintenance and Service GuideIllustrated Parts Catalog414042-001 1-DIMM, PC2-4200, 1024 MB memory module414044-001 1-DIMM, PC2-5300, 256 MB memor

Strona 215 - Removing the Backlight Cover

Illustrated Parts CatalogMaintenance and Service Guide 3–27416411-001 15.4-inch, WXGA display assembly (includes wireless antenna transceivers and cab

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1–2 Maintenance and Service GuideProduct Description1.1 Features The following processors, varying by computer model:❏ Intel Core Duo T2600 (2.17-GHz

Strona 217 - Removing the Backlight Frame

3–28 Maintenance and Service GuideIllustrated Parts Catalog416416-201 Keyboard with pointing stick for use in Brazil416416-211 Keyboard with pointing

Strona 218 - Removing the Backlight

Illustrated Parts CatalogMaintenance and Service Guide 3–29416417-111 Keyboard without pointing stick for use in Switzerland416417-121 Keyboard withou

Strona 219 - Releasing the LCD Panel

3–30 Maintenance and Service GuideIllustrated Parts Catalog416421-001 90-watt AC adapter417505-001 1-DIMM, PC2-4200, 2048 MB memory module417506-001 1

Strona 220 - 23. Remove the LCD panel

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

Strona 221 - Connector Pin Assignments

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Strona 222 - Universal Serial Bus

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

Strona 223 - S-Video-Out

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Strona 224 - External Monitor

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution

Strona 225 - RJ-11 (Modem)

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Strona 226 - RJ-45 (Network)

Removal and Replacement PreliminariesMaintenance and Service Guide 4–74.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

Strona 227 - Power Cord Set Requirements

Product DescriptionMaintenance and Service Guide 1–3 Integrated wireless support for Mini Card IEEE 802.11a/b/g or 802.11b/g Wireless LAN (WLAN) devi

Strona 228 - General Requirements

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated

Strona 229 - Country-Specific Requirements

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are as many as 72 sc

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5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the computer serial number to HP when requesting informatio

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Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t

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5–4 Maintenance and Service GuideRemoval and Replacement ProceduresSection Description# of Screws Removed5.13 Internal Memory Module 05.14 RTC Battery

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Removal and Replacement ProceduresMaintenance and Service Guide 5–55.3 Preparing the Computer for DisassemblyBefore you begin any removal or installat

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5–6 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Hard Drive1. Prepare the computer for disassembly (Section 5.3).Hard Drive Spar

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Removal and Replacement ProceduresMaintenance and Service Guide 5–72. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the hard drive cover to t

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5–8 Maintenance and Service GuideRemoval and Replacement Procedures5. Loosen the Phillips PM2.5×13.0 spring-loaded hard drive retention screw 1.6. Gra

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Removal and Replacement ProceduresMaintenance and Service Guide 5–98. Remove the four Phillips PM3.0×3.0 screws 1 that secure the hard drive frame to

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