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Strona 1 - TouchSmart Notebook PC

HP Pavilion10 TouchSmart Notebook PCMaintenance and Service Guide

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1 Product descriptionCategory DescriptionProduct NameHP Pavilion10 TouchSmart Notebook PCProcessors Dual-Core Processor (1.0 GHz), 1 MB L2, Dual 3.9WC

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Category Description One WLAN antenna built into display assembly Supports the following WLAN formats:●Realtek RTL8188EE 802.11bgn 1x1 Wi-Fi Adapter

Strona 5 - Safety warning notice

2 External component identificationFinding your hardware and software informationLocating hardwareTo find out what hardware is installed on your compu

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Right sideComponent Description(1)Audio-out (headphone)/Audio-in(microphone) jackConnects optional powered stereo speakers,headphones, earbuds, a head

Strona 7 - Table of contents

Left sideComponent Description(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act a

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DisplayComponent Description(1) Internal display switch Turns off the display and initiates Sleep if the display is closedwhile the power is on.NOTE:

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TopTouchPadComponent Description(1) TouchPad zone Moves the on-screen pointer and selects or activates itemson the screen.(2) Left TouchPad button

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Component Description(1)Power light●On: The computer is on.●Blinking: The computer is in the Sleep state, a power-saving state. The computer shuts off

Strona 11 - 1 Product description

Component DescriptionIf the computer has stopped responding and Microsoft®Windows® shutdown procedures are ineffective, press andhold the power button

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© Copyright 2013 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Strona 13 - Locating software

KeysComponent Description(1) esc key Reveals system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used sys

Strona 14 - Right side

BottomComponent Description(1)Battery lock latch Unlocks the battery.(2) Battery bay Holds the battery.(3)Battery release latch Releases the batter

Strona 15 - Left side

NOTE: Your service labels will resemble one of the examples shown below. Refer to theillustration that most closely matches the service label on your

Strona 16 - Environmental Notices

3 Illustrated parts catalogComputer major componentsComputer major components 13

Strona 17 - TouchPad

Item Description Spare part number(1) Display panel 25.6-cm (10.1-inch) HD, LED, antiglare SVA flat1366x768, 220 nits, 3.6 mm Hinge up, 10.1 with H

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Item Description Spare part number Base Enclosure for use with WLAN Ralink RT3290LE 802.11bgn 1x1 Wi-Fi + Bluetooth 4.0Combo Adapter in North America

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Description Spare part numberDisplay panel 25.6-cm (10.1-inch) HD, LED, antiglare SVA flat1366x768, 220 nits, 3.6 mm For use in pearl white models 7

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Miscellaneous partsDescription Spare part numberAC adapters65 W Smart nPFC 4.5 mm connector with localized cable plug support (3- wire plug with groun

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Spare partnumberCSR flag Description490371-021 A Power cord for use in Europe490371-031 A Power cord for use in the United Kingdom 490371-061 A Power

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Spare partnumberCSR flag Description741981-071 N Top cover with keyboard and TouchPad ano silver for use in Spain741981-141 N Top cover with keyboard

Strona 23 - 3 Illustrated parts catalog

Important Notice about Customer Self-Repair PartsCAUTION: Your computer includes Customer Self-Repair parts and parts that should only beaccessed by a

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Spare partnumberCSR flag Description745421-FL1 N Top cover with keyboard and TouchPad pearl white for use in Czech/Slovic regions745422-BA1 N Top cove

Strona 25 - Display components

4 Removal and replacement procedurespreliminary requirementsTools requiredYou will need the following tools to complete the removal and replacement pr

Strona 26 - Mass storage devices

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Strona 27 - Miscellaneous parts

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

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Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

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Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

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5 Removal and replacement procedures forCustomer Self-Repair partsCAUTION: The Customer Self-Repair program is not available in all locations. Install

Strona 31 - Service considerations

BatteryDescription Spare part number3-cell, 27 WHr, 2.55 Ah Li-ion battery 740722-001Before removing the battery, follow these steps:1. Shut down the

Strona 32 - Drive handling

6 Removal and replacement procedures forAuthorized Service Provider partsCAUTION: Components described in this chapter should only be accessed by an a

Strona 33 - Grounding guidelines

Top coverNOTE: Top cover spare part kits include the touchpad assembly.Description Spare part numberAno silver for use in the United States 741981-001

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iv Important Notice about Customer Self-Repair Parts

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Description Spare part numberPearl white for use in Europe 745421-B31Pearl white for use in the Adriatics 745421-BA1Pearl white for use in English/Fre

Strona 36 - Customer Self-Repair parts

2. Remove the following covers and screws that secure the top cover to the computer:NOTE: Rubber screw covers are available in the Rubber Kit, spare p

Strona 37 - Description Spare part number

3. Remove the following covers and screws that secure the top cover to the computer:(1) 2 screws under removed corner caps(2) 2 screws inside the batt

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6. Pry the top cover off the computer to disengage it.NOTE: Begin by attempting to pry the top cover loose near the display hinges.7. Lift the top of

Strona 39 - Top cover

9. Lift the touchpad cable connector (4) disconnect the touchpad cable (5) from the system board,and then remove the top cover from the computer.Rever

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Touchpad Description Spare part numberTouchpad 721518-001Before removing the touchpad, follow these steps:1. Shut down the computer. If you are unsur

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Power button boardDescription Spare part numberPower button board assembly 721531-001Before removing the power button board, follow these steps:1. Shu

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Display assemblyAll display assemblies include WLAN antenna transceivers and cables.Description Spare part numberDisplay assembly 25.6-cm (10.1-inch)

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3. Disconnect the webcam cable from the system board (2) and remove the video cable from thebase enclosure (3).4. Lift the power connector from the ba

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5. Remove the WLAN antenna cables from the tabs (1) and the routing path (2) in the baseenclosure.6. Remove the 4 screws (1) from the display hinges.C

Strona 45 - Touchpad

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Strona 46 - Power button board

7. Lift the display assembly straight up and remove it (2).CAUTION: When installing the display assembly, be sure that the wireless antenna cables are

Strona 47 - Display assembly

Speaker assemblyDescription Spare part numberSpeaker assembly 741979-001NOTE: You must remove the left speaker to remove to function board cable.Befor

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Reverse this procedure to install the speaker assembly.Hard driveDescription Spare part number500-GB, 5400-rpm 683802-005Before removing the hard driv

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3. Disconnect the hard drive cable (3).4. To remove the hard drive from the hard drive cover, remove the 4 Phillips PM3.0×4.0 screws (1)that secure th

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Before removing the system board, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnt

Strona 51 - Speaker assembly

4. Pull the system board up and toward the left to remove it from the computer (2).NOTE: The power cable and hard drive cable connect to connectors on

Strona 52 - Hard drive

Power cableThe power cable spare part number is 741969-001.Before removing the power cable, follow these steps:1. Shut down the computer. If you are u

Strona 53 - System board

RTC batteryDescription Spare part numberRTC battery 741976-001Before removing the RTC battery, follow these steps:1. Shut down the computer. If you ar

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3. Remove the battery from the socket (2).Reverse this procedure to install the RTC battery.Hard drive cableThe hard drive cable spare part number is

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2. Disconnect the hard drive cable from the bottom of the system board.Reverse this procedure to install the hard drive cable.Component replacement pr

Strona 56 - Power cable

vi Safety warning notice

Strona 57 - RTC battery

WLAN/Bluetooth combo cardSelect models use a card that provides both WLAN and Bluetooth functionality.Description Spare part numberRealtek RTL8188EE 8

Strona 58 - Hard drive cable

4. Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: WLAN modules are designed with a notch to prevent incorrect i

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Heat sink assemblyDescription Spare part numberHeat sink assembly 741971-001Before removing the heat sink assembly, follow these steps:1. Shut down th

Strona 60 - WLAN/Bluetooth combo card

3. Lift the heat sink from the system board (2).Reverse this procedure to install the heat sink assembly.Component replacement procedures 53

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7 Using Setup Utility (BIOS) and HP PCHardware Diagnostics (UEFI)Setup Utility, or Basic Input/Output System (BIOS), controls communication between al

Strona 62 - Heat sink assembly

Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downloadand install a BIOS update only

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To start HP PC Hardware Diagnostics UEFI:1. Turn on or restart the computer, quickly press esc, and then press f2.The BIOS searches three places for t

Strona 64 - Hardware Diagnostics (UEFI)

8 Backing up, restoring, and recoveringThis chapter provides information about the following processes:●Creating recovery media and backups●Restoring

Strona 65 - Downloading a BIOS update

separately) to create recovery discs, or you can obtain recovery discs for your computer fromsupport. See the Worldwide Telephone Numbers booklet incl

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●If you have replaced the hard drive, you can use the Factory Reset option of HP Recoverymedia to restore the factory image to the replacement drive.

Strona 67 - Creating HP Recovery media

Table of contents1 Product description ...

Strona 68 - Restore and recovery

IMPORTANT: For tablets, connect to the keyboard dock before beginning these steps (selectmodels only).1. Press f11 while the computer boots.– or –Pres

Strona 69 - What you need to know

9 SpecificationsComputer specifications MetricU.S.DimensionsLength 19.45 cm 9.4 inWidth 27.28 cm 13.4 inHeight (front to rear) 2.245 cm 0.9 to 1.1 inW

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35.6-cm (10.1-in), HD+ display specifications MetricU.S.Active diagonal size 35.6-cm 10.1-inResolution 1600x900 (HD+)Active area 309.399x173.952PPI 11

Strona 71 - 9 Specifications

Hard drive specifications 500-GB*DimensionsHeight 7 mmWidth 70 mmWeight 101 gInterface type SATATransfer rate 100 MB/secSecurity ATA securitySeek tim

Strona 72 - 62 Chapter 9 Specifications

10 Statement of VolatilityThe purpose of this document is to provide general information regarding non-volatile memory inindustry-standards based HP B

Strona 73 - Hard drive specifications

If the HP notebook model number ends in a ‘p’ or ‘w’ and includes Intel® Centrino withVProTM, reboot the PC and enter BIOS Setup by pressing F10 when

Strona 74 - 10 Statement of Volatility

Non-volatile memory usageNon VolatileMemory TypeAmount(Size)Does thismemorystorecustomerdata?Does thismemoryretain datawhen poweris removed?What is th

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(present onlyin modelsending in a ‘p’or ‘w’ or withIntel CentrinoProtechnology)ProvisioningData andiAMT thirdparty datastore.firmware update utility.U

Strona 76 - Non-volatile memory usage

Questions and answers1. How can the BIOS settings be restored (returned to factory settings)?a. Turn on or restart the computer and press F10 when pro

Strona 77 - Non-volatile memory usage 67

11 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts ac, or fro

Strona 78 - Questions and answers

5 Removal and replacement procedures for Customer Self-Repair parts ... 26Component replacement

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Country/region Accredited agency Applicable note numberJapan JIS 3The Netherlands KEMA 1New Zealand SANZ 1Norway NEMKO 1The People's Republic of

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12 RecyclingBatteryWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do notdispose of the battery in general hou

Strona 81 - 12 Recycling

IndexAAC adapter 4AC adapter, spare part numbers17action keysidentifying 10adapterspare part number 18antennasdisconnecting 50audio, product descripti

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internal microphones, identifying6Jjacksaudio-out (headphone)/audio-in(microphone) 4network 4RJ-45 (network) 4Kkeyboardproduct description 2keysaction

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RTC batteryremoval 47spare part number 14, 18, 47SScrew Kit, spare part number 17,18security cable slot, identifying 5security, product description 2s

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35.6-cm (10.1-in), HD+ display specifications ..................... 62Hard drive specif

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