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162 Chapter 10 Problem solving ENWW
An error occurs during a
Digital Send job. Job failed.
The MFP experienced an error while executing the digital sending job.
The administrator should check on the status of the SMTP server.
The e-mail gateway could
not accept the job because
the attachment is too large.
Try using a different file format or sending the document a few pages at
a time.
Network connection
required for digital sending
The MFP cannot find a network connection. The administrator should
check to see if the MFP is connected to the network.
Situation/Message Solution
- User Guide 3
- NERGY STAR 4
- Contents 5
- 4 Copying 6
- 5 E-mail 6
- 6 Faxing 7
- 7 Output devices 7
- 8 Security features 7
- 9 MFP maintenance 7
- 10 Problem solving 7
- Appendix A Specifications 8
- The basics 11
- Paper-handling 13
- Connectivity 13
- Environmental features 14
- Firmware updates 14
- Internal hard disk 14
- Optional HP EIO hard disk 14
- Parts and accessories 15
- 12 Chapter 1 The basics ENWW 16
- External view of MFP 17
- Software features 18
- Additional drivers 20
- Printer driver Help 20
- HP LaserJet Utility 23
- Windows-sharing 24
- ● HP LaserJet Utility 25
- Uninstalling the software 26
- HP Web Jetadmin 27
- HP Toolbox 28
- Embedded Web Server 29
- HPToolbox 30
- To view HPToolbox 31
- HP Toolbox sections 31
- Device Settings button 32
- HP Toolbox links 32
- Other links 32
- Loading input trays 33
- Loading Trays 2, 3, and 4 36
- The control panel 45
- Control-panel layout 46
- TOP Cancels the active job 47
- Home screen navigation 48
- Help system 49
- Printing 51
- Orienting media 52
- ENWW Orienting media 49 53
- Type of media Tray Two-sided 53
- (duplexed) 53
- Media orientation 53
- 50 Chapter 3 Printing ENWW 54
- Alternate Letterhead mode 56
- Basic printing instructions 57
- Selecting the output bin 58
- Printing on envelopes 59
- To change the fuser levers 60
- Printing on special paper 62
- Printing on transparencies 63
- Printing on full-bleed paper 63
- MFP collation 65
- Saving MFP setup information 65
- New printer driver features 65
- Printing watermarks 65
- Setting the registration 66
- Different first page 67
- Including a blank back page 68
- Customizing Tray 1 operation 69
- Specifying paper to print on 70
- Releasing private jobs 72
- Deleting a private job 72
- Storing a print job 72
- Printing a stored job 73
- Deleting a stored job 73
- Creating a QuickCopying job 74
- Deleting a QuickCopy job 74
- Proofing and holding a job 75
- Deleting a held job 75
- 72 Chapter 3 Printing ENWW 76
- Overview 77
- Copy-screen navigation 78
- Basic copying instructions 79
- “Z” ordering 80
- “N” ordering 80
- TART to begin 81
- Using Job Mode 82
- Adjusting the copy contrast 82
- Reducing or enlarging copies 82
- Enhancing copies 82
- Creating a stored copy job 83
- E-mail screen navigation 86
- Clear All button 87
- E-mail basics 88
- TART to begin sending 89
- Using the address book 90
- Local address book 91
- More information 92
- 90 Chapter 6 Faxing ENWW 94
- Output devices 95
- 3,000-sheet stacker 96
- 3,000-sheet stacker/stapler 96
- Multifunction finisher 99
- Loading staples 100
- 8-bin mailbox 103
- Security features 105
- Requirements 106
- Using the FIH 106
- Secure Disk Erase 107
- Additional Information 108
- DSS authentication 109
- Security Lock 109
- Job storage features 109
- MFP maintenance 111
- Cleaning the MFP 112
- To clean the touch screen 114
- To clean the glass 114
- inside the glass 116
- the MFP 116
- To clean the ADF rollers 118
- Managing the print cartridge 120
- Checking the toner level 121
- Print cartridge conditions 122
- Rocking the print cartridge 123
- Configuring alerts 123
- Printer maintenance kit 124
- Problem solving 125
- Clearing jams 126
- To clear jams in Tray 1 127
- To clear jams in Tray 4 129
- ENWW Clearing jams 131 135
- 1 Open the finisher cover 135
- 3 Close the finisher cover 136
- ENWW Clearing jams 133 137
- 7 Open the stapler-unit door 137
- ENWW Clearing jams 135 139
- 2 Open the stapler unit door 139
- 3 Pull the cartridge out 140
- 5 Remove the damaged staple 140
- 1 Open the stapler-unit door 142
- 7 Remove the damaged staple 144
- Solving repeated jams 147
- Understanding MFP messages 148
- See Light print or 161
- See Wrinkles or 162
- Gray background 163
- Toner smear 163
- Loose toner 163
- Repeating defects 163
- Misformed characters 164
- Page skew 164
- Curl or wave 164
- Wrinkles or creases 164
- Detecting MFP problems 165
- Situation/Message Solution 166
- Situation Solution 167
- TART to 168
- To print a configuration page 174
- Menu map 175
- Configuration page 176
- Jetdirect page 177
- Supplies status page 178
- Usage page 179
- PCL or PS font list 179
- Event log page 180
- Printing a paper path test 181
- Specifications 183
- Printing supplies 185
- Item Part 185
- Description or use 185
- Media specifications 187
- ENWW Media specifications 185 189
- Supported types of paper 191
- Label construction 192
- Transparencies 192
- Envelopes 192
- Card stock and heavy paper 193
- Environmental specifications 194
- Acoustical specifications 195
- Operating environment 196
- Control panel menus 197
- Retrieve job menu 199
- Information menu 199
- Paper handling menu 200
- Configure device menu 201
- Copying submenu 202
- Enhancement submenu 202
- Sending submenu 203
- Printing submenu 204
- Item Values Explanation 205
- PCL submenu 206
- Print quality submenu 207
- System setup submenu 208
- I/O submenu 211
- Embedded Jetdirect submenu 212
- Fax menu 214
- Diagnostics menu 215
- Service menu 216
- MFP memory and expansion 217
- Installing memory 218
- Checking memory installation 223
- Web access feature 224
- Regulatory information 225
- Plastics 226
- HPLaserJet printing supplies 226
- Material restrictions 226
- Material safety data sheets 227
- Extended warranty 227
- For more information 227
- Administration tasks 229
- Embedded Web server 230
- TCP/IP assignment 231
- Automatic discovery 231
- Changing an IP address 231
- LDAP addressing settings 232
- Preferences settings 233
- Using your e-mail client 234
- Using control panel menus 235
- Device Storage Manager 235
- Software for networks 236
- Using the HTML Help Viewer 239
- To copy a help topic 240
- Using accessibility shortcut 243
- ENWW Index 243 247
- Numerics 247
- 244 Index ENWW 248
- ENWW Index 245 249
- 246 Index ENWW 250
- ENWW Index 247 251
- 248 Index ENWW 252
- ENWW Index 249 253
- 250 Index ENWW 254
- ENWW Index 251 255
- 252 Index ENWW 256
- ENWW Index 253 257
- 254 Index ENWW 258
- *Q3726-90907* 260
- Q3726-90907 260
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