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HP Integrity BL860c i2, BL870c i2 & BL890c
i2 Server Blade User Service Guide
HP Part Number: AD399-9003A
Published: April 2010
Edition: 1
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Podsumowanie treści

Strona 1 - Edition: 1

HP Integrity BL860c i2, BL870c i2 & BL890ci2 Server Blade User Service GuideHP Part Number: AD399-9003APublished: April 2010Edition: 1

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Server blade components8ICH mezzanine connector1CPU02CPU0 power connector9Mezzanine connector 3 (type 1 or 2)10CPU1 power connector3Mezzanine connecto

Strona 3 - Table of Contents

• Add Driver Option• Delete Driver Option• Change Driver OrderAdd Driver OptionUse this option to add driver options.To add a driver option:1. Select

Strona 4 - 4 Table of Contents

2. Use the File Explorer menu to locate the correct driver.Delete Driver OptionUse this option to remove driver options.NOTE: This does not delete any

Strona 5 - Table of Contents 5

NOTE: This option boots the selected application or driver one time only. When you exit theapplication, you return to this menu.1. Select a boot devic

Strona 6 - 6 Table of Contents

Reset SystemUse this option to perform a system reset.iLO MPThe iLO MP is an independent support system for the server. It provides a way for you to c

Strona 8 - List of Tables

C HP Smart Array P700m/512 ControllerIMPORTANT: The HP Smart Array P700m Controller for HP ProLiant Servers User Guide includesa battery replacement p

Strona 9 - 1 Overview

For installing the BBWC battery onto the bracket, the mounting bracket has:• A C-hook to restrain the battery cable• Two battery restraining clips to

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4. Remove any mezzanine cards blocking access to the HP Smart Array P700m/512 Controller(“Removing a mezzanine card”).5. Plug the smaller battery cabl

Strona 11 - Memory subsystem

4. Temporarily remove any mezzanine card installed in slot 2 (“Removing a mezzanine card”).NOTE: If you will be installing the BBWC battery, ensure th

Strona 12 - Scaleable BladeLink

3. Remove the DIMM baffle (“Removing the DIMM baffle”).4. If the P700m controller is in mezzanine 1, and the battery cable is not already plugged into

Strona 13 - Enclosure information

For the location of the SAS disk LEDs, see “SAS disk drive LEDs” (page 16).SAS disk backplaneThe SAS disk backplane supports two small form factor har

Strona 14 - Controls, ports, and LEDs

9. Mount the battery onto the battery mounting bracket:a. Position the battery with the print side down and push the end of the battery cable thatis p

Strona 15 - Front panel LEDs

2. Lift the battery straight up to remove it from the battery mounting bracket.3. Push the battery cable down and towards the rear of the server blade

Strona 16 - SAS disk drive LEDs

6. Remove the battery mounting bracketRemoving the BBWC batteryCAUTION: If you need to remove the cache module to transfer data, the battery must rema

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8. Push the battery plug out of the battery connector.Removing upgrade components 113

Strona 19 - Rear panel view

D Configuring a Smart Array ControllerUsing the saupdate commandThe saupdate command is used to query or change the mode of the Smart Array P410i andS

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Set ModeIMPORTANT: If you are using HBA mode, do not install any disk that has previously been apart of a RAID volume into the system.Set mode is used

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1. At the UEFI shell, use the drivers command.2. Find the SAS Host Bus Adapter in the list of drivers, and make a note of the Driver ID fromthe left c

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The ORCA main menu contains the following options:• Create Logical Drive• View Logical Drive• Delete Logical DriveNOTE: If you are configuring the HP

Strona 23 - Safety information

6. To save the configuration, press F8.7. To acknowledge that the configuration was saved and return to the ORCA Main Menu,press Enter.Deleting a logi

Strona 24 - Damaged equipment returns

DIMMsThe memory subsystem supports only DDR3 SDRAM technology using industry-standard 1.2”high DIMMs.BL890c i2 Min / MaxMemory sizeBL870c i2 Min / Max

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3. F3 to delete the logical drive.4. To acknowledge that the configuration was saved and return to the ORCA Main Menu,press Enter.Useful UEFI command

Strona 26 - Removing the access panel

pci–i <path>Use pci–i <path> to find vendor information.Configuring RAID volumes using the ORCA menu-driven interface 121

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IndexAaccess panelremoving, 72replacing, 37, 73antistatic wrist strap, 23autoboot, 54Bbattery mounting bracketparts, 105boot optionadd, 97change boot

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replacment, 108controller boardinstallation, 106HP Smart Update Manager, 51HP-UXbooting in LVM maintenance mode, 57booting in single-user mode, 56Faul

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disk drive blank, 73ICH Mezzanine board, 85removing, 80SAS backplane, 82server battery, 83server blade access panel, 73returning a damaged server blad

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2. Use the indent to pull the door open.For more information see “Installing the Scaleable BladeLink” (page 45).Enclosure informationAll three blade c

Strona 32 - Installing DIMMs

Controls, ports, and LEDsFront panel view9Partition Identifier5Monarch power button1Monarch blade indicator2UID LED10Physical Presence Button6HDD bay

Strona 33 - DIMM pair load order

Front panel LEDsStatusDescriptionItemGreen = Blade is acting as monarchbladeOff = Blade is not monarch or is notconjoinedMonarch blade indicator1Blue

Strona 34 - DIMM quad load order rules

StatusDescriptionItemGreen = Server blade is powered onAmber = standby (auxiliary poweravailable)*Off = OffBlade power LED9Green flashing = iLO Active

Strona 35 - To install the DIMMs:

InterpretationFault/UID LED (amber/blue)Online/activity LED (green)Do not remove the drive. Removinga drive might terminate the currentoperation and c

Strona 36 - Installing mezzanine cards

Scaleable BladeLink LEDsStatusDescriptionGreen = Scaleable BladeLink is currently active. Do notremove.Off = Scaleable BladeLink is not currently acti

Strona 37 - Replacing the access panel

SUV Cable and PortsThe SUV port on the front of the server blade is used in conjunction with an SUV cable to connectthe server to external devices suc

Strona 38 - Preparing the enclosure

Copyright © 2010, Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice. The only warranties f

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2 General site preparation guidelinesThe HP Integrity BL860c i2 Server Blade does not have cooling or power systems. Cooling andpower is provided by t

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3 Installing the server blade into the enclosureSafety informationWARNING! Wear an ESD wrist strap when handling internal server components. Acceptabl

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• Gather LAN information. Determine the two IP addresses for the iLO 3 MP LAN and theserver blade LAN.• Establish a method to connect to the server bl

Strona 44 - 3. Install the server blade

Installing a hot-plug SAS disk driveThe server blade supports up to two hot-plug SAS drives.CAUTION: To prevent improper cooling and thermal damage, d

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4. Close the lever to lock the drive into place.Installing internal componentsRemoving the access panel1. Power down the server blade (“Powering off t

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Installing a processor and heatsink moduleProcessor load orderObserve the following guidelines when installing additional processors:• In a BL860c i2,

Strona 47 - Using iLO

2. Transfer the duplicate part/serial numbers label from the processor module to the processor'sheatsink.a. Remove the duplicate yellow tear-away

Strona 48 - UEFI Front Page

CAUTION: During installation, after removing the protective cover from the heatsink:• Do not touch or come into contact with the thermal interface mat

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Table of Contents1 Overview...9S

Strona 50 - OS login prompt

CAUTION: To prevent thermal instability and damage to the server blade, do not separatethe processor module from the processor's heatsink after t

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6. Secure the heatsink to the processora. Slide both plastic locking tabs into place (see callout 1 in the image below).b. Flip the latch down (see ca

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8. Tie wrap the processor cable to the right tie point on the processor assembly.CAUTION: When the CPU is installed, dress all slack in the power cabl

Strona 53 - Device mapping table

DIMM pair load orderTable 3-1 DIMM pair load orderCPU1CPU0——4A3A1stCPU0 only——10B9B2nd——6C1C3rd——12D7D4th——5E2E5th——11F8F6th——4A3A1stBoth CPUs loaded7

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DIMM quad load order rulesTable 3-2 DIMM quad load orderCPU1CPU0————10B9B4A3A1stBoth CPUsloaded10B6B7A1A————2nd————12D7D6C1C3rd12D4D9C3C————4th————11F

Strona 55 - HP-UX standard boot

DIMM locationsTo install the DIMMs:1. Remove the DIMM baffle (“Removing the DIMM baffle”).2. Locate the DIMM slots on the server blade system board.In

Strona 56 - and have

NOTE: The server blade ships with at least two DIMMs installed in slots 3A and 4A.3. Ensure the DIMM slot latches are open.CAUTION: Use only HP low pr

Strona 57 - Shutting down HP-UX

4. Align the mezzanine connector on the option card with the mezzanine connector on thesystem board.5. Install the mezzanine card. Press down on the c

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3. Slide the access panel toward the front of the server blade, and push down on the accesspanel latch until it is flush with the access panel.4. Lock

Strona 59 - 5 Troubleshooting

Removing a c7000 device bay divider1. Slide the device bay shelf locking tab to the left to open it.2. Push the device bay shelf back until it stops,

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Interconnect bay numbering and device mapping...42Installing the server blade into the enc

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3. Lift the left side of the device bay shelf to disengage the three tabs from the divider wall,and then remove it from the enclosure.Removing a c3000

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2. Remove the mini-divider or divider:• c3000 mini-divider:Push the divider toward the back of the enclosure until the divider drops out of theenclosu

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Interconnect bay numbering and device mapping• HP BladeSystem c7000 Enclosure• HP BladeSystem c3000 EnclosureTo support network connections for specif

Strona 64 - Troubleshooting tools

Interconnect bay labelsc3000 interconnect bayc7000 interconnect bayServer blade signal3 and 45 and 6Mezzanine 23 and 47 and 83 and 45 and 6Mezzanine 3

Strona 65 - Errors and error logs

3. Install the server blade.The server blade should come up to standby power. The server blade is at standby power if theblade power LED is amber.44 I

Strona 66 - Event log usage

Installing the Scaleable BladeLinkNOTE: Before installing the Scaleable BladeLink for BL870c or BL890c, make sure the followingstatements are true:• A

Strona 67 - SEL review

Partner bladebay location rulesin half-heightblade devicebaysPartner bladesupport?Blade locationrulesSupportedenclosuresNumber ofconjoinedbladesScalea

Strona 68 - Firmware

Server blade power statesThe server blade has three power states: standby power, full power, and off. Install the serverblade into the enclosure to ac

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host server and operating system. The iLO subsystem provides remote access to any authorizednetwork client, sends alerts, and provides other server ma

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To view boot options, or launch a specific boot option, press B or b to launch the Boot Manager.To configure specific devices, press D or d to launch

Strona 71 - Powering off the server blade

Troubleshooting the management subsystem ...68Firmware...

Strona 72 - Replacing the server blade

To perform maintenance on the system such as adding, deleting, or reordering boot options,press M or m to launch the Boot Maintenance Manager.To perfo

Strona 73 - Replacing a disk drive blank

Installing the latest firmware using HP Smart Update ManagerThe HP Smart Update Manager utility enables you to deploy firmware components from eithera

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4 Installing, booting and shutting down the operating systemOperating systems supported on the server bladeHP-UX 11i v3 HWE 1003Installing the operati

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To install the OS onto the server blade using Ignite-UX, go to www.hp.com/go/ignite-ux.Installing the OS using vMediaNOTE: Installing the OS using vMe

Strona 77 - Replacing the DIMM baffle

1. Access the UEFI Shell environment.a. Log in to iLO for Integrity and enter CO to access the system console.When accessing the console, confirm that

Strona 78 - Removing and replacing DIMMs

Booting HP-UX from the UEFI Boot Manager1. From the UEFI Boot Manager menu, choose an item from the boot options list to bootHP-UX.2. Access the UEFI

Strona 79 - Replacing the CPU baffle

Booting HP-UX in LVM-maintenance modeThe procedure for booting HP-UX into LVM Maintenance Mode is the same as for booting intosingle user mode (“Booti

Strona 81 - Removing the SAS backplane

5 TroubleshootingThis chapter provides strategies, procedures, and tools for troubleshooting server blade errorand fault conditions.MethodologyGeneral

Strona 82 - Replacing the SAS backplane

Before you contact HP...87HP contact

Strona 83 - Removing a mezzanine card

If the LEDs and SEL do not give you enough information for you to identify the issue you areexperiencing, HP also provides diagnostic tools with each

Strona 84 - Replacing a mezzanine card

Table 5-2 Basic Low End TroubleshootingActionConditionStepNothing is logged for this condition.1. For new server installations, review the installatio

Strona 85 - 2Protective CPU covers

Table 5-2 Basic Low End Troubleshooting (continued)ActionConditionStepNothing can be logged for this condition.1. Examine the iLO MP logs for entries

Strona 86 - 2Backplane connector covers

Table 5-2 Basic Low End Troubleshooting (continued)ActionConditionStep1. Ensure that the Scalable BladeLink installed in thecorrect slot and enclosure

Strona 87 - 7 Support and other resources

Table 5-3 Advanced Low End Troubleshooting (continued)ActionSymptom/ConditionStepFront panel LEDs indicate that the server blade detected a fatal erro

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For more information, regarding the use of the Offline Diagnostics Environment, see the OfflineDiagnostics Environment Administrator's and User&a

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• Event logs are the equivalent of the old chassis logs for status or error information output.• Symbolic names are used in the source code; for examp

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• Live Events• Clear SELs5. Enter Ctrl–B to return to the MP Main Menu.SEL review1. Access the iLO MP command prompt.2. Run the sl command. The Event

Strona 91 - A Parts information

3 : Warning 5 : Critical 7 : FatalEnter alert level threshold or [Q] to quit filter setup: 3 -> Alert threshold level 3 filter will be

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To troubleshoot firmware issues:1. Verify that all server blade firmware components are from the same release (use the MPsysrev command).2. Reinstall

Strona 93 - B Utilities

Creating a logical drive...118Deleting

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6 Removing and replacing componentsPreparing the server blade for servicingTo service an internal server blade component, power down the server blade

Strona 96 - Drive paths in UEFI

Removing and replacing the server blade from the enclosureRemoving the server bladeCAUTION: After you press the release button, the server blade is un

Strona 97 - Boot Options

2. Unlock the cam on the access panel latch by turning the lock on the latch counterclockwisewith a 2.5 mm Allen wrench.3. Pull up on the access panel

Strona 98 - Delete Boot Option

Removing and replacing a disk driveTo assess hard drive status, observe the SAS disk drive status LEDs. For an explanation of theseLEDs, see “Front pa

Strona 99 - Driver Options

Removing and replacing the Scaleable BladeLinkNOTE: If you are replacing a faulty Scalable BladeLink, you must transfer the label with theblade serial

Strona 100 - Add Driver Option

5. Place a plastic protector over the connector on the back of the Scaleable BladeLink and placeit in an antistatic bag.NOTE: Plastic protectors are o

Strona 101 - Boot From File

Removing and replacing the DIMM baffleCAUTION: To avoid damage to the server blade and the enclosure, install the DIMM baffle inthe proper location af

Strona 102 - Set Time Out Value

3. Install the access panel (“Replacing the server blade access panel”).4. Place the server blade back into the enclosure and power it up (“Replacing

Strona 103 - Reset System

Removing and replacing the CPU baffleRemoving the CPU baffleCAUTION: To prevent damage to the server blade, never power on a server blade without aCPU

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List of Tables3-1 DIMM pair load order...

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Removing and replacing a processor and heatsink moduleWARNING! To reduce the risk of personal injury from hot surfaces, allow the drives and theintern

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7. If the processor is not being replaced, install a CPU baffle (“Replacing the CPU baffle”).CAUTION: To avoid damage to processor socket pins and ens

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4. Lift the SAS back plane straight out of the server by the backplane handle.Replacing the SAS backplane1. Slide the SAS backplane into the slot on t

Strona 108 - Replacing the BBWC battery

Removing and replacing the server batteryRemoving the server batteryIf the server blade no longer automatically displays the correct date and time, yo

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3. Remove the mezzanine card.Replacing a mezzanine cardSee “Installing mezzanine cards” (page 36).Removing and replacing the ICH mezzanine boardOne IC

Strona 110 - Removing upgrade components

Replacing the ICH mezzanine board1. Align the mezzanine connector on the option card with the mezzanine connector on thesystem board.2. Install the IC

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4Mezzanine covers2Backplane connector covers86 Removing and replacing components

Strona 112 - Removing the BBWC battery

7 Support and other resourcesContacting HPBefore you contact HPBe sure to have the following information available before you call contact HP:• Techni

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%, $, or #A percent sign represents the C shell system prompt. A dollarsign represents the system prompt for the Bourne, Korn, andPOSIX shells. A numb

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Standard terms, abbreviations, and acronymsBBBWC Battery Backed Write CacheCCE Customer engineerCRU Customer replaceable unitEEFI Extensible Firmware

Strona 115 - Using the saupdate command

1 OverviewThe HP Integrity BL860c i2 Server Blade is a dense, low-cost, Intel® Itanium® processor serverblade. Using a Scaleable Blade Link hardware a

Strona 116 - Set Mode

PCI Peripheral component interfacePCI-X Peripheral component interconnect extendedPCIe Peripheral component interconnect expressPOL Point-of-loadPOSSE

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A Parts informationServer blade components listNOTE: Part numbers are found by using the part nomenclature from this list to select the correctpart fr

Strona 118 - Creating a logical drive

Table A-1 CRU List (continued)DescriptionCoP2E-MCoP2E-SMiscellaneousMemory Airflow BaffleICH Mezz Card w/ TPMICH Mezz Card w/o TPMCPU HeatsinkBlade To

Strona 119 - Deleting a logical drive

B UtilitiesUEFIUEFI is an OS and platform-independent boot and preboot interface. UEFI resides between theOS and platform firmware, allowing the OS to

Strona 120 - Useful UEFI command checks

Table B-1 UEFI Shell Commands (continued)DefinitionUEFI Shell CommandDeconfigure/Reconfigure CPU sockets and threadscpuconfigDisplays or changes the c

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Table B-1 UEFI Shell Commands (continued)DefinitionUEFI Shell CommandDisplays or defines mappingsmapSet/View memory configuration settingsmemconfigDis

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Drive paths in UEFIDevices in the server blade are represented by device paths in the UEFI shell. Each internal SASdrive could be configured either as

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Boot Optionsthe Boot Options menu contains the following options:• Add Boot Option• Delete Boot Option• Change Boot OrderAdd Boot OptionUse this optio

Strona 124 - 124 Index

1. Select a boot device type.2. File Explorer menu to locate the correct boot device.NOTE: File Explorer will load with the appropriate devices for th

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1. Press spacebar to toggle the checkbox for each boot options that you want to delete.2. Select Commit Changes and Exit to save the new settings and

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