HP xw6600 Instrukcja Naprawy Pobierz pdf (Strona 46)

Table 5-1 General installation problems

Problem Cause Solution

Workstation appears locked

up and will not turn off when

the power button is pressed.

Software control of the

power switch is not

functional.

Press and hold the power button for at least four seconds until the

workstation turns off.

Workstation will not respond

to USB keyboard or mouse.

Workstation is in

Standby mode.

Press the power button to resume from standby mode.

CAUTION: When attempting to resume from standby mode, do not hold

down the power button for more than four seconds. Otherwise, the

workstation shuts down and you might lose your data.

Workstation date and time

display is incorrect.

RTC (real-time clock) battery

might need to be replaced.

NOTE: Connecting the

workstation to a live AC

outlet prolongs the life of the

RTC battery.

Reset the date and time using Computer Setup (F10). If the problem

persists, replace the RTC battery. See the Service and Technical

Reference Guide for instructions on installing a new battery, or contact

an authorized dealer or reseller for RTC battery replacement.

Workstation pauses

periodically.

Network driver is loaded and

no network connection is

established.

Establish a network connection, or use Computer Setup (F10) to disable

the network controller.

Cursor will not move using

the arrow keys on the

keypad.

The Num Lock key

might be on.

Press the Num Lock key. The Num Lock light should not be on if you want

to use the arrow keys. The Num Lock key can be disabled (or enabled)

in Computer Setup (F10).

Cannot remove workstation

cover or access panel.

Solenoid hood lock, featured

on some systems, is locked.

Unlock the solenoid hood lock using Computer Setup (F10). The solenoid

hood lock FailSafe Key, a device for manually disabling the solenoid hood

lock, is available from HP. You will need the FailSafe Key in case of

forgotten password, power loss, or workstation malfunction. (This solution

not applicable to the xw8000/xw9000 series.)

The panel is locked

(xw6000/xw8000/xw9000

series).

Use the key located on the back of the unit to unlock the panel.

Poor performance is

experienced.

Processor is hot.

1. Make sure the airflow to and from the workstation is not blocked.

2. Make sure the fans are connected and working properly.

3. Make sure the processor heatsink is installed properly.

Hard drive is full. Transfer data from the hard drive to create more space on the hard drive.

The user has memory

installed in a single channel

instead of in both channels.

Ensure DIMMs are matched and installed in both memory channels for

best performance.

40 Chapter 5 Troubleshooting ENWW

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