HP D5400 Instrukcja Użytkownika Pobierz pdf (Strona 163)

6. On the inside of the product, locate the contacts in the print head.

The contacts look like a set of four copper or gold-colored pins positioned to meet

the contacts on the ink cartridge.

7. Use a dry swab or lint-free cloth to wipe the contacts.

8. Reinstall the ink cartridge.

9. Close the ink cartridge door, and check if the error message has gone away.

10. If you still receive the error message, turn the product off, and then on again.

Cause: The electrical contacts needed to be cleaned.

If this did not solve the issue, try the next solution.

Solution 3: Close the print carriage latch

Solution: Make sure that the latch securing the print head is securely closed.

Leaving the latch handle raised can result in incorrectly seated ink cartridges and

problems printing. The latch must remain down in order to correctly install the ink

cartridges.

Chapter 11

162 Troubleshooting

Troubleshooting

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HP D5400 Instrukcja Użytkownika Strona 163