User Guide
Cleaning your computer ...
14 Accessibility ...
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1 WelcomeAfter you set up and register the computer, we recommend the following steps to get the most out of your smart investment:●TIP: To quickly re
Finding informationTo locate resources that provide product details, how-to information, and more, use this table.Resource ContentsSetup Instructions●
Resource ContentsGo to http://www.hp.com/go/orderdocuments.*You can nd your HP Limited Warranty located with the user guides on your product and/or o
2 ComponentsLocating hardwareTo nd out what hardware is installed on your computer:▲Type device manager in the taskbar search box, and then select th
Component DescriptionWARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additi
LeftComponent Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as a
DisplayComponent Description(1) WLAN antennas* Send and receive wireless signals to communicate with wireless local area networks (WLANs).(2) WWAN ant
© Copyright 2015 HP Development Company, L.P.AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and u
TopTouchPadComponent Description(1) Pointing stick Moves the pointer and selects or activates items on the screen.(2) Left pointing stick button
LightsComponent Description(1) Power light ●On: The computer is on.●Blinking: The computer is in the Sleep state, a power-saving state. The computer s
Buttons and ngerprint readerComponent Description(1) Power button●When the computer is o, press the button to turn on the computer.●When the compute
Component Description(3) Volume mute button Mutes and restores speaker sound.(4) Fingerprint reader (select products only) Allows a ngerprint logo
Press fn+function key DescriptionInitiates Sleep, which saves your information in system memory. The display and other system components turn o and p
BottomComponent Description(1) Speakers Produce sound.(2) Vents Enable airow to cool internal components.NOTE: The computer fans start up automat
Component Description(2) Power light ●On: The computer is on.●Blinking: The computer is in the Sleep state, a power-saving state. The computer shuts o
Component (3) Warranty period(4) Model number (select products only)Component (1) Model name (select products only) (2) Product number (3) Serial
3 Network connectionsYour computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millio
Connecting to a WLANNOTE: When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP).
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on
For information about HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile Broadband informatio
2. Plug the other end of the network cable into a network wall jack (2) or router.NOTE: If the network cable contains noise suppression circuitry (3),
To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps:1. Plug the modem cable into the modem
4 Screen navigationYou can navigate the computer screen in the following ways:●Use touch gestures directly on the computer screen (select products onl
Two-nger pinch zoomUse the two-nger pinch zoom to zoom out or in on images or text.●Zoom out by placing two ngers apart on the TouchPad zone or tou
●To scroll across the screen, lightly slide one nger across the screen in the direction you want to move.●To move an object, press and hold your nge
5 Entertainment featuresUse your HP computer for business or pleasure to meet with others via the webcam, mix audio and video, or connect external dev
Connecting a microphoneTo record audio, connect a microphone to the microphone jack on the computer. For best results when recording, speak directly i
IMPORTANT: Be sure that the external device is connected to the correct port on the computer, using the correct cable. Follow the device manufacturer&
Connecting video devices using an HDMI cable (select products only)NOTE: To connect an HDMI device to your computer, you need an HDMI cable, purchased
iv Safety warning notice
To return the audio stream to the computer speakers:1. Right-click the Speakers icon in the notication area, at the far right of the taskbar, and the
NOTE: For best results, especially if you choose the "Extend" option, adjust the screen resolution of the external device, as follows. Type
Connect displays to computers with Intel graphics (with a built-in hub)With your internal hub and Intel graphics controller, you can connect up to 3 d
6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is used throughout this guide to mean both types o
CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or loss of information, do not ini
●To view the percentage of remaining battery charge and the current power plan, place the mouse pointer over the power meter icon .●To use Power Opti
Click the question mark icon in the taskbar.2. Select My PC, select the Diagnostics and Tools tab, and then select HP Battery Check. If HP Battery Che
Identifying low battery levelsWhen a battery that is the sole power source for the computer reaches a low or critical battery level, the following beh
Using external AC powerWARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provid
7 SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-Windows Computer Setup utility (BIOS)
Processor conguration setting (select models only)IMPORTANT: Select computer models are congured with an Intel® Pentium® N35xx/N37xx series or a Cel
Using passwordsA password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, dependi
Setting passwords in Computer SetupPassword FunctionBIOS administrator password* Protects access to Computer Setup.NOTE: If features have been enabled
▲Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup.●Tablets without keyboards:▲Turn o the tablet. Pres
Managing a Computer Setup DriveLock password (select products only)CAUTION: To prevent a DriveLock-protected hard drive from becoming permanently unus
Enabling DriveLock (select products only)For select products, you may need to follow these instructions to enable DriveLock.1. Start Computer Setup.●C
Entering a DriveLock password (select products only)Be sure that the hard drive is inserted into the computer (not into an optional docking device or
6. Read the warning. To continue, select YES.7. To save your changes and exit Computer Setup, select the Save icon and then follow the on-screen instr
When a rewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-dened security criteria. A
Installing an optional security cable (select products only)NOTE: A security cable is designed to act as a deterrent, but it may not prevent the compu
8 MaintenanceIt is important to perform regular maintenance to keep your computer in optimal condition. This chapter explains how to use tools like Di
vi Processor conguration setting (select models only)
NOTE: Because solid-state drives (SSDs) lack moving parts, HP 3D DriveGuard is unnecessary for these drives.For more information, see the HP 3D DriveG
WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on.1. Turn o the computer.2. Disconnect
●If you plan to use the computer during a ight, listen for the in-ight announcement that tells you when you are allowed to use your computer. In-ig
9 Backup and recoveryThis chapter provides information about the following processes. The information in the chapter is standard procedure for most pr
You can use Windows tools to create system restore points and create backups of personal information, see Using Windows tools on page 52.●If your comp
Restore and recoveryThere are several options for recovering your system. Choose the method that best matches your situation and level of expertise:IM
website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.IMPORTANT: HP Recovery Manager does not
Changing the computer boot orderIf your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order o
10 Computer Setup (BIOS), TPM, and HP Sure StartUsing Computer SetupComputer Setup, or Basic Input/Output System (BIOS), controls communication betwee
To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes:Select the Exit icon in th
Table of contents1 Welcome ...
Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed les c
NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS upda
Using HP Sure Start (select products only)Select computer models are congured with HP Sure Start, a technology that continuously monitors the compute
11 Using HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unied Extensible Firmware Interface (UEFI) that allows you to run diagnosti
3. Use the categories listed to nd your product.– or –Click Find Now to let HP automatically detect your product.4. Select your computer, and then se
12 SpecicationsInput powerThe power information in this section may be helpful if you plan to travel internationally with the computer.The computer o
13 Electrostatic DischargeElectrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you r
14 AccessibilityHP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a
IndexAaccessibility 65administrator password 38airplane mode key 16antivirus software 44Audio 25audio-out (headphone)/audio-in (microphone) combo jack
Iinput power 63integrated numeric keypad, identifying 11integrated webcam light, identifying 7internal microphones, identifying 7Jjacksaudio-out (head
4 Screen navigation ...
shutdown 31Sleepexiting 32initiating 32slotssecurity cable 6smart card reader, identifying 4softwareantivirus 44critical updates 45Disk Cleanup 47Disk
Maximizing battery discharge time .................... 34Managing low battery levels ...
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