
Troubleshooting a software update
If for any reason the software does not update successfully, try the following steps:
1. Reset the HP Prime calculator by inserting the end of a paper clip into the reset hole in the back of the
calculator.
2. Connect the USB cable to a dierent USB port on your computer.
3. Repeat steps 2 through 5 in Updating the software on page 23.
24 Chapter 8 Updating the HP Prime software
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