
Table of contents
1 Introduction ...................................................................................................................... 1
What's New in This Release ...................................................................................................... 1
Key Features ............................................................................................................................ 2
Overview ................................................................................................................................ 3
How HP SAM Works ................................................................................................. 4
HP SAM Software Components ................................................................................... 6
Remote Graphics Software (RGS) ................................................................................ 6
Common Tasks ........................................................................................................................ 7
Setting up HP SAM .................................................................................................... 7
Setting up a User with a Dynamic Resource .................................................................. 7
Setting up a User with Static (Dedicated) Resources ....................................................... 9
Configuring a Monitor Layout for a User .................................................................... 10
2 Requirements ................................................................................................................. 12
HP SAM Hardware and Software Requirements ......................................................................... 12
Architectural Considerations and Best Practices for Setting up an HP SAM Environment ... 12
Domain Environment Requirements for HP SAM .......................................................... 15
HP SAM Web and SQL Server Requirements .............................................................. 15
HP SAM Registration Service Requirements ............................................................................... 20
Access Device Requirements .................................................................................................... 21
Thin Client .............................................................................................................. 21
Mobile Thin Client ................................................................................................... 22
Desktop or Notebook PC ......................................................................................... 22
Blade Workstation Clients ........................................................................................ 22
Personal Workstation Clients .................................................................................... 22
Other requirements ................................................................................................................. 23
Create a Service Account ......................................................................................... 23
Obtain Administrative Rights .................................................................................... 23
Change the Firewall ................................................................................................ 23
Active Directory ...................................................................................................... 23
3 Installation ..................................................................................................................... 25
Order of Installation ............................................................................................................... 25
New Installation ...................................................................................................... 25
Upgrade ................................................................................................................ 25
Install the HP SAM Web Server and SQL Software ..................................................................... 26
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