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10 Support and other resources
Release history
HP P6000 Performance Advisor general releases:
RemarksVersionRelease
Server-based version10.3.02013
(September)
Contacting HP
HP technical support
For world wide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
Subscription service
HP recommends that you register your product at the Subscriber's choice for Business website:
http://www.hp.com/go/wwalerts
After registering, you will receive email notification of product enhancements, new driver versions,
firmware updates, and other product resources.
Documentation feedback
HP welcomes your feedback. To make comments and suggestions about product documentation,
you can:
Send an email to stor[email protected].
Product feedback
To make comments and suggestions about HP P6000 Performance Advisor, copy and paste this
address into an email message: CV[email protected].
HP Insight Remote Support
HP recommends you install HP Insight Remote Support software to complete the installation of your
HP P6000 SAN.
IMPORTANT: The support tools cannot be installed directly on HP P6000 EVA storage systems.
However, you can install them on a server in the same LAN as the storage systems, providing the
server meets requirements for the tools.
HP Insight Remote Support software
HP strongly recommends that you install HP Insight Remote Support software to complete the
installation or upgrade of your product and to enable enhanced delivery of your HP Warranty,
HP Care Pack Service or HP contractual support agreement. HP Insight Remote Support supplements
Release history 157
- Abstract 1
- Contents 3
- 4 Contents 4
- Contents 5 5
- 6 Contents 6
- Contents 7 7
- Features 8
- Features 9 9
- 2 Getting started 10
- 12 Getting started 12
- Session pane 13
- Navigation pane 14
- Content pane 14
- Using the Display option 15
- Using the Filter by list 16
- Additional tasks 16
- Resizing column width 17
- Using the Refresh option 17
- Dashboard 19
- Key metric charts 21
- Key metric statistical table 22
- Load Distribution 24
- Live Data Metrics 25
- Historical Data Metrics 25
- Load Distribution 27 27
- Performance and state data 28
- State data 29
- Polling intervals 29
- Statistical data 30
- Database maintenance 31
- Host connections 32
- Data replication tunnels 33
- Threshold summary value 35
- YesNoMajor 36
- YesYesMinor 36
- NoNoNone 36
- Threshold monitoring methods 37
- Threshold monitoring 39 39
- Threshold monitoring 41 41
- Settings page 42
- Settings – Database page 44
- Settings – Events page 45
- Storage Systems page 47
- ◦ Threshold Summary chart 48
- Using the Quick Setup 51
- Prerequisites 52
- Adding storage systems 55
- Adding threshold profiles 60
- Adding dashboard profiles 61
- Report settings 63
- Chart settings 64
- Key Metric settings 65
- Removing threshold profiles 81
- Removing dashboard profiles 82
- Managing additional settings 83
- License states 89
- Dashboard counters 98
- Live Data 99
- Historical Statistical Data 100
- Procedure 100
- Adding KPI records 100
- Viewing a threshold summary 101
- ◦ Aggregated (default) 113
- ◦ Controller A 113
- ◦ Controller B 113
- Viewing charts 114
- Chart views 116
- Printing charts 118
- Saving charts 118
- Zooming in and out on charts 118
- Managing charts 119
- Viewing and managing reports 121
- Reports history 122
- Report templates 123
- Predefined templates 127
- 7 Managing the event log 129
- Event categories 130
- Event severity levels 131
- Exporting events 131
- 3. Click OK 132
- 8 Maintaining database 133
- Removing export records 135
- Purging data 135
- Viewing purge history 136
- Re-purging data 137
- Cleaning purge history 137
- Data backup and restore 137
- Command to back up data 138
- Command to restore data 138
- Data backup and restore 139 139
- Troubleshooting scenarios 140
- Troubleshooting scenarios 141 141
- Troubleshooting scenarios 143 143
- Troubleshooting scenarios 145 145
- Error messages 146
- Error messages 147 147
- Database purge 148
- Error messages 149 149
- Database export 150
- Key Metrics 150
- Threshold monitoring 151
- Error messages 153 153
- Dashboard and charts 154
- Error messages 155 155
- Contacting HP support 156
- Release history 157
- Contacting HP 157
- HP Insight Remote Support 157
- Related information 158
- A Object types and properties 159
- B Use cases 161
- 162 Use cases 162
- Derived counters definitions 164
- Supported counters 167
- D Event codes 173
- Deployment model 1 175
- Deployment model 2 175
- Deployment model 3 176
- Deployment model 4 177
- Deployment model 5 178
- Deployment model 6 179
- Glossary 180
- 182 Glossary 182
- 184 Index 184
- HP , 158 186
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