Maintenance and Service GuideHP MultiSeat ms6200 and HP t200 Zero ClientFor MultiSeat
Front Panel ComponentsDrive configuration may vary by model. Some models have a bezel blank covering one or more drivebays.Figure 1-2 Front Panel Com
Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action1720-SMART Hard Drive Detects ImminentFailur
Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2201-MEBx Module did not checksumcorrectlyMe
Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2211-Memory not configured correctly forprop
Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2230-General error during MEBx execution Err
Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended actionNetwork Server Mode Active and NoKeyboard At
Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes twotimes, on
Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes fivetimes, o
Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes tentimes, on
D Password Security and ResettingCMOSThis computer supports security password features, which can be established through the ComputerSetup Utilities m
Resetting the Password JumperTo disable the power-on or setup password features, or to clear the power-on or setup passwords,complete the following st
Media Card Reader ComponentsThe media card reader is an optional device available on some models only. Refer to the followingillustration and table to
Clearing and Resetting the CMOSThe computer’s configuration memory (CMOS) stores information about the computer’s configuration.The CMOS button resets
4. Locate, press, and hold the CMOS button in for five seconds.NOTE: Make sure you have disconnected the AC power cord from the wall outlet. The CMOSb
E Drive Protection System (DPS)The Drive Protection System (DPS) is a diagnostic tool built into the hard drives installed in somecomputers. DPS is de
Accessing DPS Through Computer SetupWhen the computer does not power on properly you should use Computer Setup to access the DPSprogram. To access DPS
F Specificationsms6200Table F-1 SpecificationsChassis (in the desktop position)HeightWidthDepth4.0 in13.3 in14.9 in10.0 cm33.8 cm37.9 cmApproximate W
Table F-1 Specifications (continued)Rated Input Current 4A1This system utilizes an active power factor corrected power supply. This allows the system
IndexSymbols/Numerics4–pin power pin assignments 79Aaccess panelremoval and replacement 39altitude specifications 107audible codes 96Bbatterydisposal
Iinstallingdrive cables 50expansion card 44hard drive 56media card reader 55memory 41optical drive 52Kkeyboardcleaning 33pin assignments 76LLEDsblinki
Torx T15 screwdriver 34tower orientation 75UUSB PC power connector locationt200 6USB pin assignments 77USB portsms6200 2t200 5Vventilation, proper 32V
Rear Panel ComponentsFigure 1-4 Rear Panel Components1 RJ-45 Network Connector 6 DisplayPort Monitor Connector2Serial Connector 7 VGA Monitor Connect
HP t200 Zero ClientFront Panel ComponentsFor more information, http://www.hp.com and search for your specific t200 Zero Client model to findthe model-
Rear Panel ComponentsFor more information, http://www.hp.com and search for your specific t200 Zero Client model to findthe model-specific QuickSpecs.
2 HP MultiSeat Computing Solution –Best PracticesOfferings of Microsoft® Windows® MultiPoint™ Server2011OEM Standard●HP MultiSeat ms6200 Desktop (the
Academic Volume License● HP MultiSeat ms6200 Desktop sold with FreeDOS installed and no Client Access License (CAL)provided●Requires the purchase of t
Topology●Windows MultiPoint Server 2011◦Windows MultiPoint Server 2011 supports PS/2 keyboard/mouse on the host system.◦Windows MultiPoint Server 2011
If the optional DC adapter is connected to a working power outlet or to the monitor, the t200Zero Client supports a USB keyboard, a USB mouse, and two
Best Practices for Setting Up a MultiSeat EnvironmentA USB-connected environment is ideal when plug-and-play simplicity is desired or in settings with
© Copyright 2011 Hewlett-PackardDevelopment Company, L.P. Theinformation contained herein is subject tochange without notice.Microsoft and Windows are
●Ethernet-connected t200 Zero Clients look like local USB devices to the operating system asdisplayed in MultiPoint Manager.●There are two types of ha
Best Practices for Installation of Drivers with the VolumeLicense Operating SystemRecommended Method (Automatic Driver Installation)Before installing
Performance ConsiderationsConsider the following when evaluating performance on a MultiSeat solution:●Each client session, including the host system,
Switching from USB to PS/2 mouse or keyboard (and vice versa) requires the stations to be remapped.Cause SolutionThe MultiPoint operating system store
3 Computer Setup (F10) UtilityComputer Setup (F10) UtilitiesUse Computer Setup (F10) Utility to do the following:●Change factory default settings.●Set
●Solve system configuration errors detected but not automatically fixed during the Power-On Self-Test (POST).●Replicate the system setup by saving sys
Computer Setup—FileNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-2 Computer Setup—FileOpt
Computer Setup—StorageNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-3 Computer Setup—Stor
Table 3-3 Computer Setup—Storage (continued)Storage Options eSATA Port (some models)Allows you to set a SATA port as an eSATA port for use with an ex
Table 3-3 Computer Setup—Storage (continued)DPS Self-Test Allows you to execute self-tests on ATA hard drives capable of performing the Drive Protect
About This BookWARNING! Text set off in this manner indicates that failure to follow directions could result in bodilyharm or loss of life.CAUTION: Te
Table 3-4 Computer Setup—Security (continued)Power-On Password Allows you to set and enable a power-on password. The power-on password prompt appears
Table 3-4 Computer Setup—Security (continued)USB Security Allows you to set Enabled/Disabled (default is Enabled) for:● Front USB Ports◦ USB Port 1◦
Table 3-4 Computer Setup—Security (continued)System Security(some models: theseoptions are hardwaredependent)Data Execution Prevention (enable/disabl
Computer Setup—PowerNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-5 Computer Setup—PowerO
Computer Setup—AdvancedNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-6 Computer Setup—Adv
Table 3-6 Computer Setup—Advanced (for advanced users) (continued)Bus Options On some models, allows you to enable or disable:● PCI SERR# Generation.
Recovering the Configuration SettingsThis method of recovery requires that you first perform the Save to Removable Media commandwith the Computer Setu
4 Routine Care, SATA Drive Guidelines,and Disassembly PreparationThis chapter provides general service information for the computer. Adherence to the
Removing DIPs from vinyl trayRemoving DIPs from StyrofoamRemoving bubble pack from PCBPacking PCBs in foam-lined box2,000 V3,500 V7,000 V5,000 V4,000
Grounding the Work AreaTo prevent static damage at the work area, use the following precautions:● Cover the work surface with approved static-dissipat
iv About This Book
Operating GuidelinesTo prevent overheating and to help prolong the life of the computer:●Keep the computer away from excessive moisture, direct sunlig
To clean the computer case, follow the procedures described below:●To remove light stains or dirt, use plain water with a clean, lint-free cloth or sw
Cleaning the MouseBefore cleaning the mouse, ensure that the power to the computer is turned off.● Clean the mouse ball by first removing the retainin
Cables and ConnectorsMost cables used throughout the unit are flat, flexible cables. These cables must be handled withcare to avoid damage. Apply only
SATA Hard DrivesSerial ATA Hard Drive Characteristics Number of pins/conductors in data cable 7/7Number of pins in power cable 15Maximum data cable l
●Some flat ribbon cables come prefolded. Never change the folds on these cables.●Do not bend any cable sharply. A sharp bend can break the internal wi
5 Removal and Replacement ProceduresAdherence to the procedures and precautions described in this chapter is essential for proper service.After comple
Access Panel1. Prepare the computer for disassembly (Preparation for Disassembly on page 38).2. If the computer is on a stand, remove the computer fro
Front Bezel1. Prepare the computer for disassembly (Preparation for Disassembly on page 38).2. Remove the access panel (Access Panel on page 39).3. Li
Bezel BlanksOn some models, there are bezel blanks covering the 3.5-inch and 5.25-inch external drive bays thatneed to be removed before installing a
Table of contents1 Product Features ...
For proper system operation, the DDR3-SDRAM DIMMs must be:●industry-standard 240-pin●unbuffered non-ECC PC3-8500 DDR3-1066 MHz-compliant or PC3-10600
Installing DIMMsCAUTION: You must disconnect the power cord and wait approximately 30 seconds for the powerto drain before adding or removing memory m
5. Push the module down into the socket, ensuring that the module is fully inserted and properlyseated. Make sure the latches are in the closed positi
5. Before installing an expansion card, remove the expansion slot cover or the existing expansioncard.NOTE: Before removing an installed expansion car
c. If you are removing a PCI Express x16 card, pull the retention arm on the back of theexpansion socket away from the card and carefully rock the car
8. To install a new expansion card, hold the card just above the expansion socket on the systemboard then move the card toward the rear of the chassis
14. Lock any security devices that were disengaged when the access panel was removed.15. Reconfigure the computer, if necessary.System Board Connectio
Table 5-1 System board connections (continued)No. System Board Connector System Board Label Color Component15 USB MEDIA2 black USB Device, such as a
Installing and Removing DrivesWhen installing drives, follow these guidelines:● The primary Serial ATA (SATA) hard drive must be connected to the dark
CAUTION: To prevent loss of work and damage to the computer or drive:If you are inserting or removing a drive, shut down the operating system properly
Licensing and Support ... 14Exter
6. Press down on the green drive retainer button located on the left side of the drive to disengagethe drive from the drive cage (1). While pressing t
5. Position the guide screws on the drive into the J-slots in the drive bay. Then slide the drivetoward the front of the computer until it locks into
The 3.5-inch drive is located underneath the 5.25-inch drive. You must remove the 5.25-inch drivebefore removing the 3.5-inch drive.1. Follow the proc
Installing a 3.5-inch Drive into a Drive BayThe 3.5-inch bay is located underneath the 5.25-inch drive. To install a drive into the 3.5-inch bay:NOTE:
b. If installing a media card reader, connect the USB cable from the media card reader to theUSB connector on the system board labeled MEDIA.Figure 5-
4. Rotate the power supply to its upright position. The hard drive is located beneath the powersupply.Figure 5-22 Raising the Power Supply5. Disconne
7. To install a hard drive, you must transfer the silver and blue isolation mounting guide screwsfrom the old hard drive to the new hard drive.Figure
Fan ductThe fan duct sits between the front fan and the heat sink.1. Prepare the computer for disassembly (Preparation for Disassembly on page 38).2.
Front Fan AssemblyThe front fan assembly is attached to the front of the chassis.1. Prepare the computer for disassembly (Preparation for Disassembly
7. Pull the assembly toward the rear of the unit (2), and then lift it out of the chassis.Figure 5-28 Removing the front fanTo install the front fan,
5 Removal and Replacement Procedures ... 38Preparat
Hood SensorThe hood sensor is attached in a slot in the rear of the chassis.1. Prepare the computer for disassembly (Preparation for Disassembly on pa
Front I/O, Power Switch AssemblyThe front I/O and power switch/LEDs is one assembly, attached to the front of the chassis. Push theassembly into the c
8. Route the cables through the slots beneath the drive cage, rotate the assembly into the chassis(2), and then remove the assembly from the computer.
SpeakerThe speaker is attached to the front of the chassis under the rotating drive cage.1. Prepare the computer for disassembly (Preparation for Disa
Heat sinkThe heat sink is secured atop the processor with four captive Torx screws. The heat sink does notinclude a fan.1. Prepare the computer for di
6. After loosening the screws (1), lift the heat sink from atop the processor (2) and set it on its sideto keep from contaminating the work area with
Processor1. Prepare the computer for disassembly (Preparation for Disassembly on page 38).2. Remove the access panel (Access Panel on page 39).3. Remo
2. Secure the locking lever. If reusing the existing heat sink, go to step 3. If using a new heat sink,go to step 6.Figure 5-36 Removing the processo
Power SupplyWARNING! To reduce potential safety issues, only the power supply provided with the computer, areplacement power supply provided by HP, or
To install the power supply, reverse the removal procedure.CAUTION: When installing the power supply cables, make sure they are properly positioned so
USB ...
11. Lift up the front of the system board, and then pull the system board forward, up, and out of thechassis (2).Figure 5-38 Removing the system boar
CAUTION: Before replacing the battery, it is important to back up the computer CMOS settings.When the battery is removed or replaced, the CMOS setting
2. To insert the new battery, slide one edge of the replacement battery under the holder’s lip withthe positive side up (2). Push the other edge down
4. Plug in the computer and turn on power to the computer.5. Reset the date and time, your passwords, and any special system setups, using ComputerSet
A Connector Pin AssignmentsThis appendix contains the pin assignments for computer connectors. Some of these connectors maynot be used on the product
Ethernet RJ-45Connector and Icon Pin Signal1234(+) Transmit Data(-) Transmit Data(+) Receive DataUnused5678Unused(-) Receive DataUnusedUnusedSerial In
MicrophoneConnector and Icon (1/8” miniphone) Pin Signal1231 (Tip)2 (Ring)3 (Shield)Audio_leftAudio_RightGroundHeadphoneConnector and Icon (1/8” minip
MonitorConnector and IconPin Signal Pin Signal1234Red AnalogGreen AnalogBlue AnalogNot used 9101112+5V (fused)GroundNot usedDDC Serial Data5678Groun
SATA Data and PowerDrive Connector Pin Signal Pin Signal Pin Signal Pin SignalS1S5GroundB-S2S6A+B+S3S7A-GroundS4 GroundP1P5P9P13GroundB-V 5V 12P2P6P
PCI Expressx1, x4, x8, and x16 PCI Express ConnectorPin APin Signal Pin Signal Pin Signal Pin Signal Pin Signal12345PRSNT1+12V+12VGNDJTAG2678910JTAG3J
1 Product FeaturesHP MultiSeat ms6200Standard Configuration FeaturesFeatures may vary depending on the model. For a complete listing of the hardware a
PCI Expressx1, x4, x8, and x16 PCI Express ConnectorPin BPin Signal Pin Signal Pin Signal Pin Signal Pin Signal12345+12V+12VRSVDGNDSMCLK678910SMDATGND
DVI ConnectorConnector and IconPin Signal Pin Signal1234T.M.D.S. Data2–T.M.D.S. Data2+T.M.D.S. Data2/4 ShieldT.M.D.S. Data4– 13141516T.M.D.S. Data3+
DisplayPort ConnectorConnector and IconPin Signal Pin Signal1234ML_Lane 0 (p)GroundML_Lane 0 (n)ML_Lane 1 (p) 13141516CONFIG1CONFIG2AUX CH (p)Ground
B Power Cord Set RequirementsThe power supplies on some computers have external power switches. The voltage select switchfeature on the computer permi
Country-Specific RequirementsAdditional requirements specific to a country are shown in parentheses and explained below.Country Accrediting Agency C
C POST Error MessagesThis appendix lists the error codes, error messages, and the various indicator light and audiblesequences that you may encounter
POST Numeric Codes and Text MessagesThis section covers those POST errors that have numeric codes associated with them. The sectionalso includes some
Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action163-Time & Date Not Set Invalid time or
Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action303-Keyboard Controller Error I/O board keyb
Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action601-Diskette Controller Error Diskette contr
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