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Strona 1 - Maintenance and Service Guide

Maintenance and Service GuideHP MultiSeat ms6200 and HP t200 Zero ClientFor MultiSeat

Strona 2

Front Panel ComponentsDrive configuration may vary by model. Some models have a bezel blank covering one or more drivebays.Figure 1-2 Front Panel Com

Strona 3 - About This Book

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action1720-SMART Hard Drive Detects ImminentFailur

Strona 4

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2201-MEBx Module did not checksumcorrectlyMe

Strona 5 - Table of contents

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2211-Memory not configured correctly forprop

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Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2230-General error during MEBx execution Err

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Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended actionNetwork Server Mode Active and NoKeyboard At

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Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes twotimes, on

Strona 9 - 1 Product Features

Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes fivetimes, o

Strona 10 - Front Panel Components

Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes tentimes, on

Strona 11 - Media Card Reader Components

D Password Security and ResettingCMOSThis computer supports security password features, which can be established through the ComputerSetup Utilities m

Strona 12 - Serial Number Location

Resetting the Password JumperTo disable the power-on or setup password features, or to clear the power-on or setup passwords,complete the following st

Strona 13 - HP t200 Zero Client

Media Card Reader ComponentsThe media card reader is an optional device available on some models only. Refer to the followingillustration and table to

Strona 14

Clearing and Resetting the CMOSThe computer’s configuration memory (CMOS) stores information about the computer’s configuration.The CMOS button resets

Strona 15 - Best Practices

4. Locate, press, and hold the CMOS button in for five seconds.NOTE: Make sure you have disconnected the AC power cord from the wall outlet. The CMOSb

Strona 16 - Remapping Stations

E Drive Protection System (DPS)The Drive Protection System (DPS) is a diagnostic tool built into the hard drives installed in somecomputers. DPS is de

Strona 17 - Topology

Accessing DPS Through Computer SetupWhen the computer does not power on properly you should use Computer Setup to access the DPSprogram. To access DPS

Strona 18 - Qualified USB Hubs

F Specificationsms6200Table F-1 SpecificationsChassis (in the desktop position)HeightWidthDepth4.0 in13.3 in14.9 in10.0 cm33.8 cm37.9 cmApproximate W

Strona 19

Table F-1 Specifications (continued)Rated Input Current 4A1This system utilizes an active power factor corrected power supply. This allows the system

Strona 20

IndexSymbols/Numerics4–pin power pin assignments 79Aaccess panelremoval and replacement 39altitude specifications 107audible codes 96Bbatterydisposal

Strona 21 - License Operating System

Iinstallingdrive cables 50expansion card 44hard drive 56media card reader 55memory 41optical drive 52Kkeyboardcleaning 33pin assignments 76LLEDsblinki

Strona 22 - Troubleshooting

Torx T15 screwdriver 34tower orientation 75UUSB PC power connector locationt200 6USB pin assignments 77USB portsms6200 2t200 5Vventilation, proper 32V

Strona 23 - LED Codes

Rear Panel ComponentsFigure 1-4 Rear Panel Components1 RJ-45 Network Connector 6 DisplayPort Monitor Connector2Serial Connector 7 VGA Monitor Connect

Strona 24

HP t200 Zero ClientFront Panel ComponentsFor more information, http://www.hp.com and search for your specific t200 Zero Client model to findthe model-

Strona 25

Rear Panel ComponentsFor more information, http://www.hp.com and search for your specific t200 Zero Client model to findthe model-specific QuickSpecs.

Strona 26 - Computer Setup—File

2 HP MultiSeat Computing Solution –Best PracticesOfferings of Microsoft® Windows® MultiPoint™ Server2011OEM Standard●HP MultiSeat ms6200 Desktop (the

Strona 27 - Computer Setup—Storage

Academic Volume License● HP MultiSeat ms6200 Desktop sold with FreeDOS installed and no Client Access License (CAL)provided●Requires the purchase of t

Strona 28

Topology●Windows MultiPoint Server 2011◦Windows MultiPoint Server 2011 supports PS/2 keyboard/mouse on the host system.◦Windows MultiPoint Server 2011

Strona 29 - Computer Setup—Security

If the optional DC adapter is connected to a working power outlet or to the monitor, the t200Zero Client supports a USB keyboard, a USB mouse, and two

Strona 30

Best Practices for Setting Up a MultiSeat EnvironmentA USB-connected environment is ideal when plug-and-play simplicity is desired or in settings with

Strona 31

© Copyright 2011 Hewlett-PackardDevelopment Company, L.P. Theinformation contained herein is subject tochange without notice.Microsoft and Windows are

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●Ethernet-connected t200 Zero Clients look like local USB devices to the operating system asdisplayed in MultiPoint Manager.●There are two types of ha

Strona 33 - Computer Setup—Power

Best Practices for Installation of Drivers with the VolumeLicense Operating SystemRecommended Method (Automatic Driver Installation)Before installing

Strona 34 - Computer Setup—Advanced

Performance ConsiderationsConsider the following when evaluating performance on a MultiSeat solution:●Each client session, including the host system,

Strona 35

Switching from USB to PS/2 mouse or keyboard (and vice versa) requires the stations to be remapped.Cause SolutionThe MultiPoint operating system store

Strona 36

3 Computer Setup (F10) UtilityComputer Setup (F10) UtilitiesUse Computer Setup (F10) Utility to do the following:●Change factory default settings.●Set

Strona 37 - Generating Static

●Solve system configuration errors detected but not automatically fixed during the Power-On Self-Test (POST).●Replicate the system setup by saving sys

Strona 38

Computer Setup—FileNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-2 Computer Setup—FileOpt

Strona 39 - Grounding the Work Area

Computer Setup—StorageNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-3 Computer Setup—Stor

Strona 40 - Routine Care

Table 3-3 Computer Setup—Storage (continued)Storage Options eSATA Port (some models)Allows you to set a SATA port as an eSATA port for use with an ex

Strona 41 - Cleaning the Monitor

Table 3-3 Computer Setup—Storage (continued)DPS Self-Test Allows you to execute self-tests on ATA hard drives capable of performing the Drive Protect

Strona 42 - Service Considerations

About This BookWARNING! Text set off in this manner indicates that failure to follow directions could result in bodilyharm or loss of life.CAUTION: Te

Strona 43 - Lithium Coin Cell Battery

Table 3-4 Computer Setup—Security (continued)Power-On Password Allows you to set and enable a power-on password. The power-on password prompt appears

Strona 44 - Cable Management

Table 3-4 Computer Setup—Security (continued)USB Security Allows you to set Enabled/Disabled (default is Enabled) for:● Front USB Ports◦ USB Port 1◦

Strona 45

Table 3-4 Computer Setup—Security (continued)System Security(some models: theseoptions are hardwaredependent)Data Execution Prevention (enable/disabl

Strona 46 - Preparation for Disassembly

Computer Setup—PowerNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-5 Computer Setup—PowerO

Strona 47 - Access Panel

Computer Setup—AdvancedNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-6 Computer Setup—Adv

Strona 48 - Front Bezel

Table 3-6 Computer Setup—Advanced (for advanced users) (continued)Bus Options On some models, allows you to enable or disable:● PCI SERR# Generation.

Strona 49 - Bezel Blanks

Recovering the Configuration SettingsThis method of recovery requires that you first perform the Save to Removable Media commandwith the Computer Setu

Strona 50 - Populating DIMM Sockets

4 Routine Care, SATA Drive Guidelines,and Disassembly PreparationThis chapter provides general service information for the computer. Adherence to the

Strona 51 - Installing DIMMs

Removing DIPs from vinyl trayRemoving DIPs from StyrofoamRemoving bubble pack from PCBPacking PCBs in foam-lined box2,000 V3,500 V7,000 V5,000 V4,000

Strona 52 - Expansion Card

Grounding the Work AreaTo prevent static damage at the work area, use the following precautions:● Cover the work surface with approved static-dissipat

Strona 53

iv About This Book

Strona 54

Operating GuidelinesTo prevent overheating and to help prolong the life of the computer:●Keep the computer away from excessive moisture, direct sunlig

Strona 55

To clean the computer case, follow the procedures described below:●To remove light stains or dirt, use plain water with a clean, lint-free cloth or sw

Strona 56 - System Board Connections

Cleaning the MouseBefore cleaning the mouse, ensure that the power to the computer is turned off.● Clean the mouse ball by first removing the retainin

Strona 57 - Drive Positions

Cables and ConnectorsMost cables used throughout the unit are flat, flexible cables. These cables must be handled withcare to avoid damage. Apply only

Strona 58 - No. Guide Screw Device

SATA Hard DrivesSerial ATA Hard Drive Characteristics Number of pins/conductors in data cable 7/7Number of pins in power cable 15Maximum data cable l

Strona 59

●Some flat ribbon cables come prefolded. Never change the folds on these cables.●Do not bend any cable sharply. A sharp bend can break the internal wi

Strona 60

5 Removal and Replacement ProceduresAdherence to the procedures and precautions described in this chapter is essential for proper service.After comple

Strona 61

Access Panel1. Prepare the computer for disassembly (Preparation for Disassembly on page 38).2. If the computer is on a stand, remove the computer fro

Strona 62

Front Bezel1. Prepare the computer for disassembly (Preparation for Disassembly on page 38).2. Remove the access panel (Access Panel on page 39).3. Li

Strona 63

Bezel BlanksOn some models, there are bezel blanks covering the 3.5-inch and 5.25-inch external drive bays thatneed to be removed before installing a

Strona 64

Table of contents1 Product Features ...

Strona 65

For proper system operation, the DDR3-SDRAM DIMMs must be:●industry-standard 240-pin●unbuffered non-ECC PC3-8500 DDR3-1066 MHz-compliant or PC3-10600

Strona 66

Installing DIMMsCAUTION: You must disconnect the power cord and wait approximately 30 seconds for the powerto drain before adding or removing memory m

Strona 67 - Fan duct

5. Push the module down into the socket, ensuring that the module is fully inserted and properlyseated. Make sure the latches are in the closed positi

Strona 68 - Front Fan Assembly

5. Before installing an expansion card, remove the expansion slot cover or the existing expansioncard.NOTE: Before removing an installed expansion car

Strona 69 - Front Fan Assembly 61

c. If you are removing a PCI Express x16 card, pull the retention arm on the back of theexpansion socket away from the card and carefully rock the car

Strona 70 - Hood Sensor

8. To install a new expansion card, hold the card just above the expansion socket on the systemboard then move the card toward the rear of the chassis

Strona 71

14. Lock any security devices that were disengaged when the access panel was removed.15. Reconfigure the computer, if necessary.System Board Connectio

Strona 72

Table 5-1 System board connections (continued)No. System Board Connector System Board Label Color Component15 USB MEDIA2 black USB Device, such as a

Strona 73

Installing and Removing DrivesWhen installing drives, follow these guidelines:● The primary Serial ATA (SATA) hard drive must be connected to the dark

Strona 74 - Heat sink

CAUTION: To prevent loss of work and damage to the computer or drive:If you are inserting or removing a drive, shut down the operating system properly

Strona 75

Licensing and Support ... 14Exter

Strona 76 - Processor

6. Press down on the green drive retainer button located on the left side of the drive to disengagethe drive from the drive cage (1). While pressing t

Strona 77

5. Position the guide screws on the drive into the J-slots in the drive bay. Then slide the drivetoward the front of the computer until it locks into

Strona 78 - Power Supply

The 3.5-inch drive is located underneath the 5.25-inch drive. You must remove the 5.25-inch drivebefore removing the 3.5-inch drive.1. Follow the proc

Strona 79 - System Board

Installing a 3.5-inch Drive into a Drive BayThe 3.5-inch bay is located underneath the 5.25-inch drive. To install a drive into the 3.5-inch bay:NOTE:

Strona 80

b. If installing a media card reader, connect the USB cable from the media card reader to theUSB connector on the system board labeled MEDIA.Figure 5-

Strona 81 - Type 2 Battery Holder

4. Rotate the power supply to its upright position. The hard drive is located beneath the powersupply.Figure 5-22 Raising the Power Supply5. Disconne

Strona 82 - Type 3 Battery Holder

7. To install a hard drive, you must transfer the silver and blue isolation mounting guide screwsfrom the old hard drive to the new hard drive.Figure

Strona 83 - Orientation

Fan ductThe fan duct sits between the front fan and the heat sink.1. Prepare the computer for disassembly (Preparation for Disassembly on page 38).2.

Strona 84 - A Connector Pin Assignments

Front Fan AssemblyThe front fan assembly is attached to the front of the chassis.1. Prepare the computer for disassembly (Preparation for Disassembly

Strona 85 - Ethernet RJ-45

7. Pull the assembly toward the rear of the unit (2), and then lift it out of the chassis.Figure 5-28 Removing the front fanTo install the front fan,

Strona 86 - Line-out Audio

5 Removal and Replacement Procedures ... 38Preparat

Strona 87 - 4-Pin Power (for CPU)

Hood SensorThe hood sensor is attached in a slot in the rear of the chassis.1. Prepare the computer for disassembly (Preparation for Disassembly on pa

Strona 88 - SATA Data and Power

Front I/O, Power Switch AssemblyThe front I/O and power switch/LEDs is one assembly, attached to the front of the chassis. Push theassembly into the c

Strona 89 - PCI Express

8. Route the cables through the slots beneath the drive cage, rotate the assembly into the chassis(2), and then remove the assembly from the computer.

Strona 90

SpeakerThe speaker is attached to the front of the chassis under the rotating drive cage.1. Prepare the computer for disassembly (Preparation for Disa

Strona 91 - DVI Connector

Heat sinkThe heat sink is secured atop the processor with four captive Torx screws. The heat sink does notinclude a fan.1. Prepare the computer for di

Strona 92 - DisplayPort Connector

6. After loosening the screws (1), lift the heat sink from atop the processor (2) and set it on its sideto keep from contaminating the work area with

Strona 93 - B Power Cord Set Requirements

Processor1. Prepare the computer for disassembly (Preparation for Disassembly on page 38).2. Remove the access panel (Access Panel on page 39).3. Remo

Strona 94 - Country-Specific Requirements

2. Secure the locking lever. If reusing the existing heat sink, go to step 3. If using a new heat sink,go to step 6.Figure 5-36 Removing the processo

Strona 95 - C POST Error Messages

Power SupplyWARNING! To reduce potential safety issues, only the power supply provided with the computer, areplacement power supply provided by HP, or

Strona 96

To install the power supply, reverse the removal procedure.CAUTION: When installing the power supply cables, make sure they are properly positioned so

Strona 97

USB ...

Strona 98

11. Lift up the front of the system board, and then pull the system board forward, up, and out of thechassis (2).Figure 5-38 Removing the system boar

Strona 99

CAUTION: Before replacing the battery, it is important to back up the computer CMOS settings.When the battery is removed or replaced, the CMOS setting

Strona 100

2. To insert the new battery, slide one edge of the replacement battery under the holder’s lip withthe positive side up (2). Push the other edge down

Strona 101

4. Plug in the computer and turn on power to the computer.5. Reset the date and time, your passwords, and any special system setups, using ComputerSet

Strona 102

A Connector Pin AssignmentsThis appendix contains the pin assignments for computer connectors. Some of these connectors maynot be used on the product

Strona 103

Ethernet RJ-45Connector and Icon Pin Signal1234(+) Transmit Data(-) Transmit Data(+) Receive DataUnused5678Unused(-) Receive DataUnusedUnusedSerial In

Strona 104 - Audible Codes

MicrophoneConnector and Icon (1/8” miniphone) Pin Signal1231 (Tip)2 (Ring)3 (Shield)Audio_leftAudio_RightGroundHeadphoneConnector and Icon (1/8” minip

Strona 105

MonitorConnector and IconPin Signal Pin Signal1234Red AnalogGreen AnalogBlue AnalogNot used 9101112+5V (fused)GroundNot usedDDC Serial Data5678Groun

Strona 106

SATA Data and PowerDrive Connector Pin Signal Pin Signal Pin Signal Pin SignalS1S5GroundB-S2S6A+B+S3S7A-GroundS4 GroundP1P5P9P13GroundB-V 5V 12P2P6P

Strona 107

PCI Expressx1, x4, x8, and x16 PCI Express ConnectorPin APin Signal Pin Signal Pin Signal Pin Signal Pin Signal12345PRSNT1+12V+12VGNDJTAG2678910JTAG3J

Strona 108

1 Product FeaturesHP MultiSeat ms6200Standard Configuration FeaturesFeatures may vary depending on the model. For a complete listing of the hardware a

Strona 109 - Resetting the Password Jumper

PCI Expressx1, x4, x8, and x16 PCI Express ConnectorPin BPin Signal Pin Signal Pin Signal Pin Signal Pin Signal12345+12V+12VRSVDGNDSMCLK678910SMDATGND

Strona 110

DVI ConnectorConnector and IconPin Signal Pin Signal1234T.M.D.S. Data2–T.M.D.S. Data2+T.M.D.S. Data2/4 ShieldT.M.D.S. Data4– 13141516T.M.D.S. Data3+

Strona 111

DisplayPort ConnectorConnector and IconPin Signal Pin Signal1234ML_Lane 0 (p)GroundML_Lane 0 (n)ML_Lane 1 (p) 13141516CONFIG1CONFIG2AUX CH (p)Ground

Strona 112

B Power Cord Set RequirementsThe power supplies on some computers have external power switches. The voltage select switchfeature on the computer permi

Strona 113

Country-Specific RequirementsAdditional requirements specific to a country are shown in parentheses and explained below.Country Accrediting Agency C

Strona 114 - F Specifications

C POST Error MessagesThis appendix lists the error codes, error messages, and the various indicator light and audiblesequences that you may encounter

Strona 115 - Table F-2 t200 Zero Client

POST Numeric Codes and Text MessagesThis section covers those POST errors that have numeric codes associated with them. The sectionalso includes some

Strona 116

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action163-Time & Date Not Set Invalid time or

Strona 117

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action303-Keyboard Controller Error I/O board keyb

Strona 118

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action601-Diskette Controller Error Diskette contr

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