HP ePrint Enterprise Channel Multi Server 5000 User E-LTU Instrukcja Użytkownika Pobierz pdf (Strona 31)

Singapore +65 6275 4809 08:30 – 17:30 / Mon – Fri, Singapore Time (Excluding

Public Holidays)

Malaysia 1800 88 1811 option 4, 1 08:30 – 17:30 / Mon – Fri, KL Malaysia Time (Excluding

Public Holidays)

Hong Kong +85230712931 08:30 – 18:00 / Mon – Fri, China Time (Excluding Public

Holidays)

Japan 0120994760(Toll-Free, Domestic)

+81332984656(IDD)

08:45 – 17:45 / Mon – Fri, Japan Time (Excluding Public

Holidays)

Australia 1-300-362-396 7:00 - 20:00 / Mon - Fri, Melbourne Time (Excluding

Public Holidays)

New Zealand 0800 552 012 1800112267, select 2

for eng. > 4 for contract > 6 for MPS >

enter passcode (toll free);

7:00 - 20:00 / Mon - Fri, Melbourne Time (Excluding

Public Holidays)

India 30306363, select 1 for customer> 2

for eng. > 4 for contract > 6 for MPS >

enter passcode (from mobile and

private telephones)

09:00 - 18:00 / Mon - Fri, Indian Time

09:00 - 18:00 / Sat, Indian Time, for supplies only

through RM/email. No voice support. (Excluding Public

Holidays)

Thailand 02-3539199 (Break/fix)-call mgmt

02-3539419 (Toner)-MPS admin

08:30 - 17:30 / Mon - Fri, Thailand Time (Excluding Public

Holidays)

Indonesia +62 21-57987777 08:00 - 17:00 / Mon - Fri, Indonesia Time (Excluding

Public Holidays)

5.3 For Technology Consultants (TCs)

Solution Support via TC Hotline - This is not a contact number for paid customers, current or prospective.

POCs and prospective customers are supported by the designated TC directly. If that TC is in need of technical

assistance, they can call as outlined below. The agents answering the phones have been trained on ePrint

Enterprise and can escalate complex calls, as necessary.

NA: 800.756.0608 EMEA/APJ: +31 20 206 1630

Option 3, Imaging and Printing Products, Password 301

Option 5, 3rd Party Solutions

5.4 Specific to product licensing

For assistance, use the following link to contact the licensing support center listed for your region:

http://www.hp.com/software/licensing-support

Section 5.3 For Technology Consultants (TCs) 27

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