HP Designjet SmartStream Limited Warranty
Statement
HP product Limited Warranty Period
Software 90 days from the date of purchase by the customer
A. Extent of HP Limited Warranty
1. HP warrants to you, the end-user customer, that the HP hardware products will be free from defects in
materials and workmanship under normal usage during the Limited Warranty Period specied above.
The Limited Warranty Period starts on the date of purchase by you. Your dated sales or delivery receipt,
showing the date of purchase of the product, is your proof of purchase date. You may be required to
provide proof of purchase as a condition of receiving warranty service.
2. For software products, HP’s Limited Warranty applies only to a failure to execute programming
instructions for the Limited Warranty Period specied above, due to defects in material and
workmanship, when properly installed and used on the device designated by HP. HP further warrants
that HP-owned standard software will substantially conform to specications. HP does not warrant that
software will operate in hardware and software combinations selected by you, or meet requirements
specied by you.
3. HP does not warrant that the operation of any product will be uninterrupted or error-free.
4. HP’s Limited Warranty covers only those defects that arise as a result of normal use of the HP products,
and does not cover any other problems, including those that arise as a result of:
a. Improper or inadequate maintenance or calibration
b. Accessories, software, interfacing, paper, parts, ink, or supplies not provided or supported by HP
c. Operation outside the product's specications
d. Improper site preparation or maintenance
e. Unauthorized modication or misuse
5. If HP or an HP authorized service provider receives, during the applicable warranty period, notice of a
defect in any product covered by this HP Limited Warranty, HP shall, at its option, either repair or replace
the product that proved to be defective.
6. Customer self-repair warranty service. HP products are designed with many Customer Self-Repair
(CSR) parts to minimize repair time and allow for greater exibility in performing defective parts
replacement. If, during the diagnosis period, HP identies that the repair can be accomplished by the use
of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR
parts:
ENWW A. Extent of HP Limited Warranty 1
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