HP ProLiant ML350 Generation 4p Server User Guide March 2005 (First Edition) Part Number 382582-001
10 HP ProLiant ML350 Generation 4p Server User Guide Item Description 2 Hot-plug hard drive bays (6) 3 System power button 4 UID button 5 USB port
100 HP ProLiant ML350 Generation 4p Server User Guide Automatic Server Recovery...
Server Software and Configuration Utilities 101 Integrated Lights-Out Technology The iLO subsystem is a standard component of selected ProLiant se
102 HP ProLiant ML350 Generation 4p Server User Guide • Automatically checks for hardware, firmware, and operating system dependencies, and instal
Server Software and Configuration Utilities 103 Management Agents Management Agents provide the information to enable fault, performance, and conf
104 HP ProLiant ML350 Generation 4p Server User Guide Safety and Security Benefits When you flash the system ROM, ROMPaq writes over the backup ROM
Server Software and Configuration Utilities 105 When the server boots, the system identifies whether the current ROM bank is corrupt. If a corrupt
106 HP ProLiant ML350 Generation 4p Server User Guide Array Diagnostic Utility ADU is tool that collects information about array controllers and ge
Server Software and Configuration Utilities 107 − For NetWare: IML Viewer − For Windows®: IML Viewer − For Linux: IML Viewer Application • Fro
108 HP ProLiant ML350 Generation 4p Server User Guide IMPORTANT: Always perform a backup before installing or updating device drivers. ProLiant S
109 Troubleshooting In This Section Server Diagnostic Steps...
Server Component Identification 11 Item Description Status 2 Internal health LED Green = Normal Amber = System degraded. Refer to system board LE
110 HP ProLiant ML350 Generation 4p Server User Guide Important Safety Information Before servicing this product, read the Important Safety Info
Troubleshooting 111 27.22 kg 60 lb This symbol indicates that the component exceeds the recommended weight for one individual to handle safely. W
112 HP ProLiant ML350 Generation 4p Server User Guide The leveling feet are extended to the floor. • • • • • The full weight of the rack rests on t
Troubleshooting 113 Observe local occupation health and safety requirements and guidelines for manual handling. • • • • Obtain adequate assistance t
114 HP ProLiant ML350 Generation 4p Server User Guide 5. Disconnect any peripheral devices not required for testing (any devices not necessary to
Troubleshooting 115 Diagnostic Steps To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, &
116 HP ProLiant ML350 Generation 4p Server User Guide
Troubleshooting 117 General Diagnosis Flowchart The General Diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of
118 HP ProLiant ML350 Generation 4p Server User Guide
Troubleshooting 119 Power-On Problems Flowchart Symptoms: • • • • • • • • • • The server does not power on. The system power LED is off or amber. Th
12 HP ProLiant ML350 Generation 4p Server User Guide Rear Panel Components Item Description 1 Power cord connector 2 Optional hot-plug redund
120 HP ProLiant ML350 Generation 4p Server User Guide Item Refer to 7 • "Power Supply Problems" in the HP ProLiant Servers Troubleshoot
Troubleshooting 121
122 HP ProLiant ML350 Generation 4p Server User Guide POST Problems Flowchart Symptoms: • • • • • Server does not complete POST NOTE: The server
Troubleshooting 123 Item Refer to 7 • "Hardware Problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation
124 HP ProLiant ML350 Generation 4p Server User Guide
Troubleshooting 125 OS Boot Problems Flowchart Symptoms: • • • • Server does not boot a previously installed operating system Server does not boot S
126 HP ProLiant ML350 Generation 4p Server User Guide Item Refer to 7 • "Operating System Problems" in the HP ProLiant Servers Troubles
Troubleshooting 127
128 HP ProLiant ML350 Generation 4p Server User Guide Server Fault Indications Flowchart Symptoms: • Server boots, but a fault event is reported b
Troubleshooting 129 Item Refer to 6 • "Hard Drive Problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentatio
Server Component Identification 13 Item Description 16 Keyboard port 17 Mouse port Rear Panel LEDs Location LED Status 1 Power supply LED
130 HP ProLiant ML350 Generation 4p Server User Guide
131 Battery Replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provid
132 HP ProLiant ML350 Generation 4p Server User Guide 5. Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM
133 Regulatory Compliance Notices In This Section Regulatory Compliance Identification Numbers...
134 HP ProLiant ML350 Generation 4p Server User Guide Federal Communications Commission Notice Part 15 of the Federal Communications Commission (FC
Regulatory Compliance Notices 135 Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device,
136 HP ProLiant ML350 Generation 4p Server User Guide • • Hewlett-Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 1-28
Regulatory Compliance Notices 137 Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Can
138 HP ProLiant ML350 Generation 4p Server User Guide *Notified body number (used only if applicable—refer to the product label) Japanese Notice
Regulatory Compliance Notices 139 Korean Notices Class A Equipment Class B Equipment Laser Compliance This product may be provided with an opti
14 HP ProLiant ML350 Generation 4p Server User Guide Location LED Status 5 iLo NIC Activity LED On = Link Flashing = Activity Off = No Link 6 i
140 HP ProLiant ML350 Generation 4p Server User Guide Do not try to open the module enclosure. There are no user-serviceable components inside. • •
Regulatory Compliance Notices 141 Taiwan Battery Recycling Notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance
143 Electrostatic Discharge In This Section Preventing Electrostatic Discharge...
144 HP ProLiant ML350 Generation 4p Server User Guide Grounding Methods to Prevent Electrostatic Discharge Several methods are used for grounding.
145 Server Specifications In This Section Environmental Specifications...
146 HP ProLiant ML350 Generation 4p Server User Guide Models with a redundant power supply Input requirements Specification Rated input v
147 Technical Support In This Section Related Documents...
148 HP ProLiant ML350 Generation 4p Server User Guide • In other locations, refer to the HP website (http://www.hp.com). For HP technical support:
149 Acronyms and Abbreviations ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility ASR Automatic Server Recovery
Server Component Identification 15 Item Description 7 Processor 2 heatsink connector 8 Power button/LED connector 9 SATA 1 connector 10 SATA 2 c
150 HP ProLiant ML350 Generation 4p Server User Guide iLO Integrated Lights-Out IML Integrated Management Log IPL initial program load IRQ inter
Acronyms and Abbreviations 151 ORCA Option ROM Configuration for Arrays PCI Express peripheral component interconnect express PCI-X peripheral com
152 HP ProLiant ML350 Generation 4p Server User Guide SAS serial attached SCSI SATA serial advanced technology attachment SCSI small computer sys
153 contacting HP 147 Index creating a disk image 98 CSR (customer self repair) 148 customer self repair 148 D A deployment software 98
154 HP ProLiant ML350 Generation 4p Server User Guide G K general diagnosis flowchart 117 Korean notices 139 grounding methods 144 groundin
Index 155 phone numbers 147 serial port 77 POST problems flowchart 122 series number 133 power cord 111 server features and options 45
156 HP ProLiant ML350 Generation 4p Server User Guide V ventilation 30 VHDCI SCSI cable 70 W warnings 34, 111 website, HP 147
16 HP ProLiant ML350 Generation 4p Server User Guide Item Description 32 DIMM slot 1 (Bank A) NMI Jumper The NMI jumper allows administrators to
Server Component Identification 17 Position Default Function S7 Reserved S8 Reserved When the system maintenance switch position 6 is set to the
18 HP ProLiant ML350 Generation 4p Server User Guide Item LED Description Status 3 Processor 1 status Off = Processor 1 functioning Amber = Proc
Server Component Identification 19 Item LED Description Status 16 DIMM 3 status Off = DIMM 3 functioning (default) Amber = DIMM 3 failed 17 DIMM
© Copyright 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties f
20 HP ProLiant ML350 Generation 4p Server User Guide System LED and Color Internal Health LED Color Status DIMM failure, slot X (Amber) Red • • DI
Server Component Identification 21 SATA models of the HP ProLiant ML350 Generation 4p server support up to six hard drives. The embedded SATA contro
22 HP ProLiant ML350 Generation 4p Server User Guide Hot-Plug SCSI Hard Drive LEDs Item LED Description Status 1 Activity status On = Drive
Server Component Identification 23 Hot-Plug SCSI Hard Drive LED Combinations Activity LED (1) Online LED (2) Fault LED (3) Interpretation On, o
24 HP ProLiant ML350 Generation 4p Server User Guide SATA or SAS Hard Drive LEDs Item LED Description Status 1 Online/Activity status Green
25 Server Operations In This Section Powering Up the Server...
26 HP ProLiant ML350 Generation 4p Server User Guide 5. If the server is installed in a rack, locate the server by identifying the illuminated rea
Server Operations 27 3. After performing the installation or maintenance procedure, slide the server back into the rack: a. Press the server rail-
28 HP ProLiant ML350 Generation 4p Server User Guide NOTE: Turn the access panel over to locate the System Configuration and Options hood labels.
29 Server Setup In This Section Optional Installation Services...
3 Contents Server Component Identification 9 Front Panel Components...
30 HP ProLiant ML350 Generation 4p Server User Guide − Microsoft® − Linux − HP ProLiant Essentials (HP SIM and RDP) − VMWare • • Integrated har
Server Setup 31 • Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or row of racks. HP servers
32 HP ProLiant ML350 Generation 4p Server User Guide Temperature Requirements To ensure continued safe and reliable equipment operation, install or
Server Setup 33 When installing more than one server, you may need to use additional power distribution devices to safely provide power to all dev
34 HP ProLiant ML350 Generation 4p Server User Guide − A simple, guided interface − Build-it-yourself mode For more information, refer to the HP
Server Setup 35 The leveling jacks are extended to the floor. • • • • • The full weight of the rack rests on the leveling jacks. The stabilizing f
36 HP ProLiant ML350 Generation 4p Server User Guide • • • • • • • • • • • Hardware options Operating system or application software UPS Identifyi
Server Setup 37 Setting up a Tower Server Follow the steps in this section to set up a tower model server. If you are going to install the server
38 HP ProLiant ML350 Generation 4p Server User Guide NOTE: If using a round-hole rack, follow the same steps using the round-hole cage nuts provid
Server Setup 39 2. Extend the component rail until the rail-release latch engages. Press the latch and continue to pull the component rail until
4 HP ProLiant ML350 Generation 4p Server User Guide Installing the Operating System...
40 HP ProLiant ML350 Generation 4p Server User Guide 4. Install the rack rails in the rack. 5. Press the rail-release latches, slide the server
Server Setup 41 CAUTION: Be sure to keep the server parallel to the floor when sliding the server rails into the rack rails. Tilting the server
42 HP ProLiant ML350 Generation 4p Server User Guide 7. Secure the cable management arm to the bracket. 8. Secure the cable management arm to th
Server Setup 43 11. Route cables through the cable management arm. 12. Connect the power cord to the AC power source. WARNING: To reduce the r
44 HP ProLiant ML350 Generation 4p Server User Guide To configure these utilities manually: • • Press the F8 key when prompted during the array con
45 Hardware Options Installation In This Section Introduction ...
46 HP ProLiant ML350 Generation 4p Server User Guide Processor Option The server supports single- and dual-processor operation. With two processors
Hardware Options Installation 47 CAUTION: Failure to completely open the processor locking lever prevents the processor from seating during ins
48 HP ProLiant ML350 Generation 4p Server User Guide 7. Install the heatsink. 8. Close the processor retaining brackets.
Hardware Options Installation 49 9. Connect the heatsink connector to the connector on the system board. Item Description 1 Processor 1 heatsi
Contents 5 Cabling SCSI SmartArray or other RAID Controller...87 Cabling SCSI Devices in
50 HP ProLiant ML350 Generation 4p Server User Guide NOTE: The appearance of compatible PPMs may vary. 12. Replace the front bezel ("Removing
Hardware Options Installation 51 Single- and Dual-Rank DIMMs PC2-3200 DIMMs can either be single- or dual-rank. While it is not normally important
52 HP ProLiant ML350 Generation 4p Server User Guide • • • • • Online Spare Memory operates with four or six DIMMs. After installing DIMMs, use RBS
Hardware Options Installation 53 6. Install the DIMM. 7. Install the access panel. 8. If you are installing DIMMs in an online spare configura
54 HP ProLiant ML350 Generation 4p Server User Guide For more information, refer to "Server Software and Configuration Utilities (on page 93)&
Hardware Options Installation 55 SCSI Hard Drive Guidelines When adding SCSI hard drives to the server, observe the following general guidelines:
56 HP ProLiant ML350 Generation 4p Server User Guide 3. Determine the status of the hard drive from the hot-plug SCSI hard drive LEDs ("Hot-P
Hardware Options Installation 57 3. Install the drive. NOTE: Depending on model purchased, the server may look slightly different than shown. 4
58 HP ProLiant ML350 Generation 4p Server User Guide Identifying Guide Screws When installing drives in the removable media bay, guide screws must
Hardware Options Installation 59 CAUTION: Always populate each media bay with either a device or a blank. Proper airflow can only be maintained
6 HP ProLiant ML350 Generation 4p Server User Guide Diagnostic Steps...
60 HP ProLiant ML350 Generation 4p Server User Guide 1. Loosen the thumbscrew securing the shipping bracket to the server. 2. Remove the shipping
Hardware Options Installation 61 6. Configure the device by setting the SCSI ID. The SCSI ID on each device in the media bays must be manually se
62 HP ProLiant ML350 Generation 4p Server User Guide 11. Connect the data cable into a SCSI controller channel (secondary SCSI channel shown). 12.
Hardware Options Installation 63 IMPORTANT: HP recommends installing the tape drive on a separate SCSI cable to avoid a decrease in performance o
64 HP ProLiant ML350 Generation 4p Server User Guide 5. Using the T-15 Torx screwdriver attached to the back of the server, position two screws in
Hardware Options Installation 65 7. Connect the SCSI and power cables. 8. Replace the front bezel ("Removing the Front Bezel (Tower Model)
66 HP ProLiant ML350 Generation 4p Server User Guide WARNING: To reduce the risk of injury from electric shock hazards, do not open power suppli
Hardware Options Installation 67 3. Slide the power supply into the power supply bay, then apply pressure to the power supply until the release/l
68 HP ProLiant ML350 Generation 4p Server User Guide 5. Remove the expansion slot cover. CAUTION: To prevent improper cooling and thermal dama
Hardware Options Installation 69 IMPORTANT: It may be necessary to remove the slot cover next to the slot in which you are installing a board. 6.
Contents 7 Acronyms and Abbreviations 149 Index 153
70 HP ProLiant ML350 Generation 4p Server User Guide 9. Connect any required internal or external cables to the expansion board. Refer to the docu
Hardware Options Installation 71 5. Using a T-15 Torx screwdriver, remove the screw holding the SCSI knockout cover plate located on the rear of
72 HP ProLiant ML350 Generation 4p Server User Guide 7. Secure the internal-to-external SCSI connector cable to either internal SCSI channel (prim
Hardware Options Installation 73 Tower-to-Rack Conversion Option Converting a Tower Server to a Rack Server (on page 73) Installing the Rack Serve
74 HP ProLiant ML350 Generation 4p Server User Guide 3. Remove the feet. 4. Remove the access panel ("Removing Access Panel" on page 2
Hardware Options Installation 75 a. Use the T-10 Torx screwdriver to remove the two front panel screws. Slide tower configuration panel back and
76 HP ProLiant ML350 Generation 4p Server User Guide Installing the Rack Server To install the rack server: 1. Install the server into a rack (&qu
Hardware Options Installation 77 2. Reverse step 1 to secure the cable management arm after the maintenance procedures have been completed. Inst
78 HP ProLiant ML350 Generation 4p Server User Guide Installing a Redundant Fan 1. Power down the server ("Powering Down the Server" on
79 Server Cabling In This Section Cabling Guidelines ...
80 HP ProLiant ML350 Generation 4p Server User Guide • • • • As a general rule, a maximum of six devices may be added per channel. The server is eq
Server Cabling 81 Media Bays and Hard Drives Number Description 1 Removable media bay 2 Hot-plug SCSI hard drive cage 3 Hot-plug SATA or
82 HP ProLiant ML350 Generation 4p Server User Guide Hot-Plug Hard Drive SCSI Cable The SCSI cable shown is included with the server. The SCSI cabl
Server Cabling 83 NOTE: The server ships with the required cables. Item Component description SCSI IDs managed 1 SCSI cable 0, 1, 2, 3, 4,
84 HP ProLiant ML350 Generation 4p Server User Guide Duplex Hot-Plug SCSI Cabling In the duplex cabling configuration, refer to the documentation t
Server Cabling 85 Array Controller Duplex SCSI Cabling In the array controller duplex SCSI cabling configuration, the optional PCI array controlle
86 HP ProLiant ML350 Generation 4p Server User Guide Internal SCSI Components Before cabling the server, note the removable media and hard drive ca
Server Cabling 87 68-to-50 Pin SCSI Adapter If installing a device that uses a Fast SCSI-2 interface, you must provide a 68-to-50 pin SCSI adapter
88 HP ProLiant ML350 Generation 4p Server User Guide If hard drives and the SCSI or SmartArray controller are not already installed, follow the ste
Server Cabling 89 NOTE: Both SCSI channels are self-terminating. If you choose to not use one or both of the SCSI channels, you do not need to te
9 Server Component Identification In This Section Front Panel Components ...
90 HP ProLiant ML350 Generation 4p Server User Guide Standard SATA Cabling (on page 90) SATA-only Array Controller Cabling (on page 91) SATA/SAS Ar
Server Cabling 91 SATA-only Array Controller Cabling NOTE: Some cables remain unconnected. SATA/SAS Array Controller Cabling
92 HP ProLiant ML350 Generation 4p Server User Guide Connecting ATA or ATAPI Devices to the Integrated IDE Controller This server includes one IDE
93 Server Software and Configuration Utilities In This Section Configuration Tools...
94 HP ProLiant ML350 Generation 4p Server User Guide • • Installing optimized server drivers, management agents, and utilities automatically with e
Server Software and Configuration Utilities 95 Configuration Replication Utility ConRep is shipped in the SmartStart Scripting Toolkit and is a pr
96 HP ProLiant ML350 Generation 4p Server User Guide • To make selections, press the Enter key. IMPORTANT: RBSU automatically saves settings when
Server Software and Configuration Utilities 97 Boot Options After the auto-configuration process completes, or after the server reboots upon exit
98 HP ProLiant ML350 Generation 4p Server User Guide The minimum display settings for optimum performance are 800 × 600 resolution and 256 colors.
Server Software and Configuration Utilities 99 The intuitive graphical user interface of the Altiris Deployment Solution console provides simplifi
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