HP ProLiant BL685c G6 Server Blade User Guide Part Number 508505-001 April 2009 (First Edition)
Component identification 10 System board components Item Description 1 Processor 4 DIMM slots 2 Processor socket 4 3 Processor socket 2 (pop
Technical support 100 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical s
Acronyms and abbreviations 101 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ASR Automatic Server Recovery BBWC b
Acronyms and abbreviations 102 KVM keyboard, video, and mouse NBP Network Bootstrap Program NIC network interface controller ORCA Option ROM Conf
Acronyms and abbreviations 103 SIM Systems Insight Manager SMP Server Migration Pack SNMP Simple Network Management Protocol SSD solid-state driv
Index 104 A access panel 17 ACU (Array Configuration Utility) 64 ADU (Array Diagnostic Utility) 72 Advanced ECC memory 37 ASR (Automatic Serv
Index 105 HP Systems Insight Manager, overview 67 HP technical support 100 I identification number 92 iLO 2 (Integrated Lights-Out 2) 15, 56,
Index 106 supported operating systems 73 switches, interconnect 27 symbols on equipment 76 system board battery 96 system board components
Component identification 11 The symbols correspond to the symbols located on the interconnect bays. For more information, see the HP ProLiant
Component identification 12 • Processor 3 DIMM slots • Processor 4 DIMM slots For installation guidelines and population order, see "Memory
Component identification 13 System maintenance switch Position Function Default 1* iLO 2 security override Off 2 Configuration lock Off 3 Reser
Component identification 14 Accessing the redundant ROM If the system ROM is corrupted, the system automatically switches to the redundant ROM in mo
Operations 15 Operations Power up the server blade The Onboard Administrator initiates an automatic power-up sequence when the server blade is instal
Operations 16 • Use the Onboard Administrator GUI to initiate a shutdown: a. Select the Enclosure Information tab, then select the Overall checkbox
Operations 17 Remove the access panel To remove the component: 1. Power down the server blade (on page 15). 2. Remove the server blade (on page 16)
Operations 18 WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before
Operations 19 CAUTION: To avoid damage to the server blade and the enclosure, install all DIMM baffles in the proper location after adding or repla
© Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties
Operations 20 1. Install the DIMM baffles. 2. Install the SSD drives, if removed ("Solid state drive option" on page 39). 3. Install the
Setup 21 Setup Overview Installation of a server blade requires the following steps: 1. Install and configure an HP BladeSystem c-Class enclosure. 2
Setup 22 1. Remove the device bay blank. 2. Remove the three adjacent blanks. Removing a c7000 device bay divider 1. Slide the device bay shelf l
Setup 23 2. Push the device bay shelf back until it stops, lift the right side slightly to disengage the two tabs from the divider wall, and then rot
Setup 24 Removing a c3000 device bay mini-divider or device bay divider 1. Slide the locking tab down. 2. Remove the mini-divider or divider: o c
Setup 25 d. Remove the divider from the enclosure. Removing a c3000 device bay divider 1. Remove the device bay blank. 2. Remove the three adjac
Setup 26 3. Slide the locking tab down. 4. Disengage the divider: a. Push the divider toward the back of the enclosure until it stops. b. Slide
Setup 27 5. Remove the divider from the enclosure. Installing interconnect modules For specific steps to install interconnect modules, see the docu
Setup 28 • HP BladeSystem c3000 Enclosure To support network connections for specific signals, install an interconnect module in the bay correspond
Setup 29 Installing server blade options Before installing and initializing the server blade, install any server blade options, such as an additional
Contents 3 Contents Component identification...
Setup 30 3. Install the server blade. Completing the configuration To complete the server blade and HP BladeSystem configuration, see the overview
Hardware options installation 31 Hardware options installation Introduction If more than one option is being installed, read the installation instruc
Hardware options installation 32 IMPORTANT: Processor sockets 1 and 2 must always be populated. If either processor socket is empty, the server bla
Hardware options installation 33 7. Remove the heatsink blank. Retain the heatsink blank for future use. CAUTION: The pins on the processor sock
Hardware options installation 34 9. Open the processor retaining latch and the processor socket retaining bracket. IMPORTANT: Be sure the proces
Hardware options installation 35 12. Press down firmly until the processor installation tool clicks and separates from the processor, and then re
Hardware options installation 36 13. Close the processor retaining bracket and the processor retaining latch. 14. Remove the thermal interface prot
Hardware options installation 37 15. Install the heatsink. 16. Repeat these steps for the second processor and heatsink. 17. Extend the serial lab
Hardware options installation 38 Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory error
Hardware options installation 39 4. Remove the DIMM baffle (on page 18). 5. Open the DIMM slot latches. 6. Install the DIMM. 7. Install the DIMM
Contents 4 Installing the Trusted Platform Module board ... 49 Reta
Hardware options installation 40 4. Connect the cables to the SSD. 5. Install the SSD.
Hardware options installation 41 6. Connect and route the cables. 7. Install the access panel (on page 17). 8. Install the server blade ("Ins
Hardware options installation 42 4. Remove the mezzanine connector cover. 5. Align the mezzanine connector on the option card with the mezzanine co
Hardware options installation 43 o Mezzanine 3 7. Install the access panel (on page 17). 8. Install the server blade ("Installing a server bl
Hardware options installation 44 4. Install the SAS controller. 5. Install the access panel (on page 17). 6. Remove hard drive blanks, as needed.
Hardware options installation 45 1. Remove the hard drive blank. 2. Prepare the hard drive.
Hardware options installation 46 3. Install the hard drive. 4. Determine the status of the hard drive from the hot-plug hard drive LEDs ("SAS
Hardware options installation 47 2. Remove the server blade (on page 16). 3. Remove the access panel (on page 17). 4. Connect the battery cable to
Hardware options installation 48 o Hot-plug SAS controller option o Mezzanine card controller option 7. Install the access panel (on page 17). 8.
Hardware options installation 49 Enabling the TPM requires accessing the ROM-Based Setup Utility (RBSU) ("HP ROM-Based Setup Utility" on pa
Contents 5 Change control and proactive notification ... 74 Care
Hardware options installation 50 5. Install the TPM board. Press down on the connector to seat the board ("System board components" on page
Hardware options installation 51 • Always store copies of the recovery key/password away from the server blade. • Do not save the recovery key/pass
Cabling 52 Cabling SSD cable routing Cache module battery cabling
Cabling 53 Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform server blade administration, configuration
Cabling 54 4. Connect a USB keyboard to the second USB connector. Item Description 1 Monitor 2 USB mouse 3 HP c-Class Blade SUV Cable 4 Video c
Cabling 55 Item Description 1 Monitor 2 USB mouse 3 HP c-Class Blade SUV Cable 4 Server blade 5 USB hub 6 USB keyboard 7 USB CD/DVD-ROM dr
Software and configuration utilities 56 Software and configuration utilities Server blade deployment tools RBSU requirement for Linux deployment To
Software and configuration utilities 57 HP BladeSystem c-Class Advanced management iLO 2 is a standard component of ProLiant c-Class server blades t
Software and configuration utilities 58 be designated for PXE in RBSU. For NIC connector locations, refer to the documentation included with the ser
Software and configuration utilities 59 o 10-Mb/s network adapter o CD-ROM drive • Windows® repository server (Windows® or Linux deployment) o Wi
Contents 6 Index...
Software and configuration utilities 60 A number of third-party PXE deployment tools are available for Windows® and Linux. For additional informatio
Software and configuration utilities 61 o Use iLO 2 to create an image file of the boot CD. o Copy the image of the boot CD to a location on the ne
Software and configuration utilities 62 • iLO virtual floppy (on page 62) • PXE ("PXE deployment" on page 59) iLO virtual floppy To dep
Software and configuration utilities 63 • Testing server hardware using the Insight Diagnostics Utility ("HP Insight Diagnostics" on page
Software and configuration utilities 64 intervention. During this process, the ORCA utility, in most cases, automatically configures the array to a
Software and configuration utilities 65 • Supports online array capacity expansion, logical drive extension, assignment of online spares, and RAID
Software and configuration utilities 66 9. Press the Esc key to exit RBSU. 10. Press the F10 key to confirm exiting RBSU. The server will automatic
Software and configuration utilities 67 CAUTION: Perform a backup before running the System Erase Utility. The utility sets the system to its orig
Software and configuration utilities 68 • Central management and control of VMware® and Microsoft® virtual machines with physical host to virtual m
Software and configuration utilities 69 HP ProLiant Essentials Performance Management Pack HP ProLiant Essentials Performance Management Pack (PMP)
Component identification 7 Component identification Front panel components Item Description 1 Serial label pull tab 2 HP c-Class Blade SUV Cab
Software and configuration utilities 70 HP Insight Control Linux Edition HP Insight Control Linux Edition is an all-in-one software package that pro
Software and configuration utilities 71 Internal USB functionality An internal USB connector is available for use with security key devices and USB
Software and configuration utilities 72 NOTE: The current version of SmartStart provides the memory spare part numbers for the server blade. To d
Software and configuration utilities 73 50 servers and can be installed on a shared HP ProLiant Windows application server. The software supports HP
Software and configuration utilities 74 System Online ROM flash component utility The Online ROM Flash Component Utility enables system administrato
Troubleshooting 75 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common p
Troubleshooting 76 Important safety information Familiarize yourself with the safety information in the following sections before troubleshooting the
Troubleshooting 77 WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair proce
Troubleshooting 78 6. Collect all tools and utilities, such as a Torx screwdriver, loopback adapters, ESD wrist strap, and software utilities, necess
Troubleshooting 79 • Server blade power-on problems flowchart (on page 82) • POST problems flowchart (on page 84) • OS boot problems flowchart (on
Component identification 8 Item Description Status 2 Health LED Green = Normal operation Amber flashing = Degraded condition Red flashing = Criti
Troubleshooting 80 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of
Troubleshooting 81 Item See 5 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Docu
Troubleshooting 82 Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
Troubleshooting 83 • The health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the serv
Troubleshooting 84 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system atte
Troubleshooting 85 Item Refer to 1 Server blade power-on problems flowchart (on page 82) 2 "POST error messages and beep codes (on page 90
Troubleshooting 86 OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade: • Use iLO
Troubleshooting 87 Possible causes: • Corrupted OS • Hard drive subsystem problem • Incorrect boot order setting in RBSU Item See 1 HP ROM-Ba
Troubleshooting 88 * See the server blade OS boot problems flowchart (on page 86) Server fault indications flowchart Symptoms: • Server boots, but
Troubleshooting 89 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:
Component identification 9 Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS and SATA hard drive LED combinations NO
Troubleshooting 90 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the
Battery replacement 91 Battery replacement If the server blade no longer automatically displays the correct date and time, you may need to replace t
Regulatory compliance notices 92 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance
Regulatory compliance notices 93 energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
Regulatory compliance notices 94 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Cana
Regulatory compliance notices 95 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
Regulatory compliance notices 96 Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optica
Regulatory compliance notices 97 Batteries, battery packs, and accumulators should not be disposed of together with the general household waste.
Electrostatic discharge 98 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo
Specifications 99 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shippin
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