HP PSC 2510 Photosmart All-in-One Printer Podręcznik Użytkownika Pobierz pdf (Strona 118)

hp psc 2500 series

chapter 11

108

hp psc support

call in Australia post-warranty

If your product is not under warranty, you can call 03 8877 8000. A per-incident, out-of-

warranty support fee of $27.50 (inc GST) will be charged to your credit card. You can also

call 1902 910 910 ($27.50 charged to your phone account) from 9:00 A.M. to

5:00 P.M. Monday through Friday. Charges and support hours are subject to change

without notice.

prepare your hp psc for shipment

If after contacting HP Customer Support or returning to the point of purchase, you are

requested to send your HP PSC in for service, please follow the power off and repackage

steps below to avoid further damage to the HP product.

1 Turn on the HP PSC.

Disregard steps 1 through 6 if your device will not turn on and the print carriage is

in the home position. You will not be able to remove the print cartridges. Proceed to

step 7.

2 Open the print-carriage access door.

3 Remove the print cartridges from their holders, and lower the latches. See replace

the print cartridges on page 97 for information on removing the print cartridges.

Caution! Remove both print cartridges and lower both latches. Failure to

do so might damage your HP PSC.

4 Place the print cartridges in an airtight bag so they will not dry out, and put them

aside. Do not send them with the HP PSC, unless instructed to by the HP customer

support call agent.

5 Close the print-carriage access door and wait a few minutes for the print carriage to

move back to its home position.

6 Turn off the HP PSC.

7 Remove the front panel cover as follows:

a. Make sure the color graphics display is lying flat against the HP PSC.

b. Place your finger on the top right corner of the front panel cover.

c. Gently pry the corner up and lift the front panel cover from the device as shown

below.

Kuwait +971 4 883 8454 Vietnam 84-8-823-4530

Lebanon +971 4 883 8454 Yemen +971 4 883 8454

1 This Call Center supports French-speaking customers from the following countries: Morocco,

Tunisia, and Algeria.

2 This Call Center supports German-, French- and Italian-speaking customers in Switzerland.

country/region hp technical support country/region hp technical support

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HP PSC 2510 Photosmart All-in-One Printer Podręcznik Użytkownika Strona 118