Cleaning the TouchPad, keyboard, or mouse ................................................................. 59
Updating programs and drivers .......................................................................................................................... 59
Using SoftPaq Download Manager ...................................................................................................................... 59
11 Backup and recovery .................................................................................................................................. 60
Creating recovery media and backups ................................................................................................................ 60
Guidelines .......................................................................................................................................... 60
Creating recovery media with HP Recovery Disc Creator ................................................................. 60
Creating recovery media ................................................................................................. 61
Backing up your information ............................................................................................................. 61
Performing a system recovery ............................................................................................................................ 62
Using the Windows recovery tools .................................................................................................... 62
Using f11 recovery tools (select products only) ............................................................................... 63
Using Windows 7 operating system media ....................................................................................... 63
12 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................ 65
Using Computer Setup ......................................................................................................................................... 65
Starting Computer Setup .................................................................................................................. 65
Navigating and selecting in Computer Setup ................................................................................... 65
Restoring factory settings in Computer Setup ................................................................................. 66
Updating the BIOS ............................................................................................................................. 67
Determining the BIOS version ......................................................................................... 67
Downloading a BIOS update ........................................................................................... 67
Changing the boot order using the f9 prompt .................................................................................. 68
TPM BIOS settings (select products only) ........................................................................................................... 68
Using HP Sure Start (select products only) ......................................................................................................... 69
13 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 70
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 70
14 Support .................................................................................................................................................... 72
Contacting support .............................................................................................................................................. 72
Labels ................................................................................................................................................................... 73
15 Specications ............................................................................................................................................ 74
Input power .......................................................................................................................................................... 74
Operating environment ....................................................................................................................................... 74
16 Accessibility .............................................................................................................................................. 75
Supported assistive technologies ....................................................................................................................... 75
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