HP Z200 Dokumentacja Strona 1

HP Z200 WorkstationMaintenance and Service Guide

HP troubleshooting resources and tools ... 123HP Support Assist

SpeakerThis section describes how to remove and install the speaker.Removing the speakerTo remove the speaker:1. Disconnect power from the computer (s

Power supplyThis section describes how to remove and install a power supply.Removing the power supplyTo remove the power supply:1. Disconnect power fr

Power connectionsFor help with identifying power cables, see the following figure and table. Ensure that all cables arerouted or tied so they cannot i

Rear system fan assemblyThis section describes how to remove and install the rear system fan assembly.Removing the rear system fan assemblyTo remove t

MemoryThis section presents memory module (DIMM) configuration information and removal/installationprocedures.Supported DIMM configurationsThe compute

BIOS errors and warningsThe BIOS generates warnings/errors on invalid memory configurations:●If the BIOS can find a valid memory configuration by disa

Removing a DIMMTo remove a DIMM:1. Disconnect power from the computer (see Predisassembly procedures on page 70).CAUTION: To prevent possible electric

Installing a DIMMTo install the DIMM:1. Disconnect power from the computer (see Predisassembly procedures on page 70).CAUTION: To prevent possible ele

4. Align the DIMM connector key with the DIMM socket key, and then seat the DIMM firmly in thesocket (1) as shown in the following figure.CAUTION: DIM

Expansion card slot identificationThis section identifies and describes computer expansion card slots, and presents card configurationinformation.Slot

Configuring system BIOS ... 156Creating RAID volumes ...

NOTE: Slots two and four use latches to secure the card in the slot.Card configuration restrictions for power suppliesCAUTION: To prevent damage, the

Choosing an expansion card slotWhenever possible, use the following tips to help you select the proper slot for an expansion card:●Insert the primary

Expansion cardPCIe I/O slots can support other PCIe cards with less bus bandwidth than what is physically defined forthe slot.Expansion card slot desc

5. Push down on the expansion card retention clamp levers on the inside of the chassis to open theretention clamp (1) as shown below.Figure 5-31 Remo

Installing an expansion cardVisit http://www.hp.com/go/quickspecs to learn which graphics cards are supported in the computer,how much memory each gra

BatteryThis section describes how to remove and install the battery.The battery that comes with the computer provides power to the real-time clock and

Hard disk driveThis section provides information to successfully remove and install a hard disk drive.Removing the hard disk driveTo remove a hard dis

InstallationTo install an HDD:1. Select the first available drive bay in which to install the hard disk drive, using the following order:Figure 5-35

3. Remove four isolation grommet screws from the chassis and install them on the hard drive asshown in the following figure.Figure 5-37 Installing th

CPU heatsinkThis section describes how to remove and install a CPU heatsink.Removing the CPU heatsinkTo remove a heatsink:1. Power down the computer (

xii ENWW

5. Disconnect the CPU heatsink fan cable from the system board (1) as shown in the following figure.Figure 5-40 Disconnecting the heatsink fan cable

9. Connect the CPU heatsink fan connector to the system board.Figure 5-41 Connecting the heatsink fan cableENWW Removing and installing components 10

CPUThis section describes how to remove and install a CPU.Removing a CPUTo remove a CPU:1. Disconnect power from the computer (see Predisassembly proc

Installing a CPUNOTE: HP recommends that you do not swap processors (CPUs) from one system board to another.To install a CPU:1. Disconnect power from

System boardThis section describes replacing the system board.Removing the system boardTo remove the system board:1. Disconnect power from the compute

Installing the system boardTo install the system board:1. Carefully insert the system board into the chassis so that mounting holes align with the scr

Converting to desktop configurationThis computer can be operated in the mini-tower or the desktop configuration. Follow these steps toconvert to deskt

7. On the back of the front bezel, squeeze the HP logo mounting tabs (1) and press the logo outward(2) as shown in the following figure.Figure 5-48 R

Product recyclingHP encourages customers to recycle used electronic hardware, HP original print cartridges, andrechargeable batteries.For information

6 Diagnostics and troubleshootingThis chapter describes the tools available for diagnosing and troubleshooting system issues, andincludes these topics

1 Product overviewThis chapter presents an overview of the hardware components of the computer. It includes these topics:TopicsProduct features on pag

Calling technical supportAt times you might encounter an issue that requires technical support. When you call technical support:●Have the computer rea

In general, the serial number labels can be found on the top panel or on the side of the computer andat the rear of the computer (your computer may lo

Diagnosis guidelinesIf you encounter a problem with the computer, monitor, or software, the following sections provide a listof general suggestions th

Diagnosis during operation●Look for blinking LEDs on the front of the computer. The blinking lights are error codes that willhelp you diagnose the pro

Troubleshooting checklistBefore running diagnostic utilities, use the following checklist to find possible solutions for computer orsoftware problems.

HP troubleshooting resources and toolsThis section provides information on the HP Help and Support Center, E-support, and Helpful Hints fortroubleshoo

Troubleshooting a problemTo help you troubleshoot problems with your system, HP provides the Business Support Center (BSC).The BSC is a portal to an e

At startup●Verify that the workstation and monitor are plugged into a working electrical outlet.●Remove all diskettes, optical disks, and USB drive ke

Customizing the monitor displayYou can manually select or change the monitor model, refresh rates, screen resolution, color settings,font sizes, and p

Problem Cause Possible SolutionWorkstation powered offautomatically and the PowerLED flashes red 2 times (onceevery second), followed by a 2-second pa

The following figure shows the typical system board block diagram.Figure 1-1 System board block diagramNOTE: The x1, x4, and x16 designators describe

Solving diskette problemsTable 6-2 Diskette problemsProblem Cause SolutionDiskette drive light stays on. Diskette is damaged. 1. Right-click Start, s

Problem Cause SolutionInvalid system disk is displayed.A diskette that does not containthe system files needed to startthe computer has been insertedi

Problem Cause SolutionNonsystem disk or NTLDR missingmessage.System is trying to start from anonbootable diskette.Remove the diskette from the drive.S

Problem Cause SolutionThe display works properly duringthe POST but goes blank when theoperating system starts.The display settings in theoperating sy

Problem Cause SolutionFuzzy focus; streaking, ghosting,or shadowing effects; horizontalscrolling lines; faint vertical bars; orunable to center the pi

Problem Cause SolutionNoise or no sound comes out of thespeakers or headphones.1. If you are using digital speakers that have a stereojack and you wan

the operating system and so make it easy to isolate potential issues that may be operating system relatedversus hardware.HP Vision Diagnostics benefit

Use HP Vision Diagnostics to determine if all the devices installed on the computer are recognized bythe system and functioning properly. Running test

Downloading and accessing HP Vision DiagnosticsFollow these steps to download the HP Vision Diagnostics utility from the HP Web site to a DVD or USB,a

Accessing HP Vision Diagnostics on the computerThe following procedures describe how to access the HP Vision Diagnostics utilities that are includedin

Expansion card slotsThe computer provides multiple high-performance graphics and I/O slots: one full x16 PCIe Gen2; onex16 PCIe, one x4 PCIe; one x1 P

User interfaceThe HP Vision Diagnostics application provides six major functions, accessible through Tabs. Thesefunctions are:●Survey — Your current s

●Miscellaneous — List any devices or data that doesn't belong to any other Category.●Processors - Shows system processors.●Storage — Shows mass s

Test tabThe Test tab lists all available diagnostics. The lists have been tailored according to your systemconfiguration. Individual test may be selec

5. Click the Start Test button to start the testing. The Status tab, which allows you to monitor theprogress of the tests, is automatically displayed

Status tabThe Status tab shows the overall progress and status of the test scenario as well as the progress andstatus of each test. The color coded st

●The Recommended Repair will give a recommended action that should be performed to resolvethe failed hardware.●The Warranty ID is a unique error code

Saving and printing information in HP Vision DiagnosticsYou can save the information displayed in the HP Vision Diagnostics Survey, History and Errors

Activity Possible cause Recommended actionRed Power LED blinks twotimes, once every second,followed by a two-secondpause. Two beeps.CPU thermal protec

Activity Possible cause Recommended actionRed Power LED blinksseven times, once everysecond, followed by a two-second pause. Sevenbeeps.System board f

LED color definitionsThe following table describes what each LED light on the computer front panel signifies.Table 6-8 LED color definitionsLED state

Computer componentsThis section describes the computer components, including front and rear panel components.For complete and current information on s

POST error messagesThe Power-On Self Text (POST) is a series of diagnostic tests that runs automatically when the computeris powered on.Audible and vi

Screen message Probable cause Recommended action164—Memory Size Error Memory configuration is incorrect. 1. Run the Computer Setup (F10) Utility or th

Screen message Probable cause Recommended action214—DIMM ConfigurationWarningDIMMs are not installed correctly (notpaired correctly).See the service l

Screen message Probable cause Recommended action515—CPU OvertempoccurredInsufficient processor cooling orprocessor defect.1. If necessary, add a heats

Screen message Probable cause Recommended action919—Multi-Bay Riser NotConnectedMulti-Bay riser mechanism is missingor is not connected.1. Replace or

Screen message Probable cause Recommended action1803—Processor feature setis insufficient for currentsystem settingsProcessor feature set is insuffici

7 Configuring RAID devicesThis chapter describes how to configure SATA RAID devices and includes these topics:TopicsMaximum hard drive configurations

Configuring SATA RAID devicesThis section describes how to use the Intel Rapid Storage Manager option ROM Configuration utility toset up and manage SA

Configuring system BIOSConfigure the system BIOS to enable embedded SATA RAID functionality.1. To enter the system BIOS setup, press F10.2. Use the ar

Creating RAID volumesTo create RAID volumes, use the Intel Rapid Storage Manager option ROM Configuration utility.1. To enter the Intel Rapid Storage

Front panel componentsThe following figure shows the layout of a typical front panel.Figure 1-3 Front panelTable 1-2 Front panel connectorsItem Symb

8 Configuring password security andresetting CMOSThis chapter describes how to configure password security and to reset CMOS, and includes thesetopics

Resetting the password jumperUse the following procedure to disable the power-on or setup password features and clear the power-on and setup passwords

WARNING! To reduce the risk of personal injury from electrical shock and hot surfaces, disconnectthe power cord from the wall outlet and allow the int

5. Select File->Apply Defaults and Exit, and then press F10 to accept.6. Reset the computer passwords and configuration information, such as the sy

A Connector pinsKeyboard Pin Signal123DataUnusedGround456+5 VDCClockUnusedMouse Pin Signal123DataUnusedGround456+5 VDCClockUnusedEthernet Pin 10/100–M

USB Pin Signal1234+5 VDC- Data+ DataGroundMicrophone cable, 6.35 MM (1/8 inch) Pin Signal1 (Tip)2 (Ring)3 (Shield)AudioPowerGroundHeadphone cable, 6.3

SATA drive Pin Signal Pin Signal Pin Signal Data Cable Power Cable Power Cable S3* A- P3 3.3V power P10 GroundS4 Ground P4 Ground P11 ReservedS5**

DVI-I cable5 T.M.D.S DATA 4+ 2 0 T.M.D.S DATA 5-6 DDC CLOCK 21 T.M.D.S DATA 5+7 DDC DATA 22 T.M.D.S CLOCK SHIELD8 ANALOG VERT. SYNC 23 T.M.D.S CLOCK+9

Main power cable, P1Pin Signal Pin Signal Pin Signal1 GND 9 Fan_Tach 17 12VSB2 GND 10 GND 18 5V3 –12V 11 12VMain 19 GND4 GND 12 12VMain 20 5V5 GND 13

Internal USB 1 and USB 2, 2x5 Pin Signal (USB1) Signal (USB2)1 +5V +5V2 +5V +5V3 USB6# USB7#4 USB9# USB8#CAUTION: Possible equipment damage.The 2x5 co

Rear panel componentsThe following figure shows the layout of a typical rear panel.Figure 1-4 Rear panelNOTE: The labels for the rear panel connector

Internal serial Pin Signal Pin Signal1 DTR1# 9 +5V2 RXD1 10 +3.3V AUX3 CTS1# 11 RTS1#4 DSR1# 12 COM DETECT5 TXD1 13 DCD21#6 RI# 14 -12V7 Ground 15 +12

B System board designatorsThis appendix describes the system board designators for this computer.Designator Silk screen ComponentMTG1-MTG10 N/A Mounti

Designator Silk screen ComponentP54 COM Serial port headerP60-P64 SATA0 - SATA4 SATA connectorsP65 eSATA eSATA connectorP66 - P67 P66 - P67SATA4 - SAT

C Routine CareGeneral cleaning safety precautions●Never use solvents or flammable solutions to clean the computer.●Never immerse any component in wate

●Clean under a key with a swab moistened with isopropyl alcohol and squeezed out. Be careful notto wipe away lubricants necessary for proper key funct

D Locating HP resourcesThis section provides information on the following HP resources for your computer:TopicsProduct information on page 174●HP Cool

Product informationTable D-1 Product informationTopic LocationHP Cool Tools Most HP Microsoft Windows computers are preloaded withadditional software

Product support Table D-2 Product supportTopic LocationAdditional information For online access to technical support information and tools,see www.hp

Product documentationTable D-3 Product documentationTopic LocationHP user documentation, whitepapers, and third-partydocumentationFor the latest onli

Product diagnosticsTable D-4 Product diagnosticsTopic LocationDiagnostics tools The HP Vision Diagnostics utility can be downloaded fromthe HP Web si

Computer specificationsThis section provides computer chassis, power supply, and environmental specifications.Physical characteristicsThe following ta

Product updatesTable D-5 Product updatesTopic LocationSoftware, BIOS, and driverupdatesSee http://www.hp.com/go/bizsupport to verify that you havethe

IndexAAppendicesConnector pins iiiSystem board designators iiiBBIOSDetermining version 20Updating 21BIOS ROM 28CComputer Setup (F10) UtilityMenu descr

computer speaker 88Converting to desktopconfiguration 114CPU 110CPU heatsink 107Disassembly order 71Front panel I/O device 76Memory 2Optical disk driv

Copyright Information© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.WarrantyHewlett-Packard Company shall not be liablefor technical or edit

Power supply currentsTable 1-5 Maximum current per railOutput (320W) 12V Main 12V1 12Vcpu -12V 12VsbNominal outputvoltage12.1 12.1 12.1 -12.0 11.4Max

Power supply specificationsTable 1-6 Power supply specificationsItem DescriptionPower supply 320W Wide Ranging, Active PFC and90% efficientOperating

System fans This computer includes:●One rear system fan●One CPU heatsink fan●One power supply fanIn addition, an optional front system fan is availabl

Environmental specificationsThe following table lists the environmental specifications of HP Workstations.Table 1-7 HP Workstation environmental spec

ENERGY STAR QualificationHP computers marked with the ENERGY STAR logo are compliant with the applicable U.S.Environmental Protection Agency (EPA) ENE

EUP compliance modeThis computer provides EUP compliance mode capability.When enabled, this feature enables the computer to shut down to the lowest po

Intel Turbo Boost TechnologyThe HP Z Workstation series supports Intel® Turbo Boost Technology.This feature enables the CPU to run at a higher than no

Ensuring proper ventilationProper ventilation for the system is important for computer operation. Follow these guidelines to ensureadequate ventilatio

2 Setting up the operating systemThis chapter provides setup and update information for the computer operating system. It includes thesetopics:TopicsS

Setting up the Microsoft operating systemNOTE: If you ordered a downgrade from Windows Vista or Windows 7 to the Windows XP Professionaloperating syst

About this guideThis guide provides service and maintenance information for the HP Z200 Workstation. It includes thesetopics:Guide topicsProduct overv

Setting up Red Hat Enterprise LinuxHP offers an HP Installer Kit for Linux (HPIKL) to supplement Red Hat box sets and help HP Linuxcustomers customize

Installing and customizing Red Hat-enabled computersLinux-enabled computers require the HP Installer Kit and the purchase of a Red Hat Enterprise Linu

Determining current BIOSTo determine the current BIOS of the computer during system power up:1. Wait for F10=setup to appear on the lower right corner

Upgrading BIOSTo find and download the latest available BIOS, which includes the latest enhancements:1. Go to http://www.hp.com/go/workstationsupport.

3 Restoring the operating systemThis chapter describes how to restore the Windows or Linux operating system. It includes these topics:TopicsRestore me

Ordering backup softwareIf you cannot create system recovery CDs or DVDs, you can order a recovery disk set from the HPsupport center. To obtain the s

Restoring Windows XP ProfessionalThis section describes how to restore the Windows XP Professional operating system.NOTE: The computer must have a CD

Creating HP Backup and Recovery (HPBR) mediaNOTE: HPBR is only supported on Windows XP systems. For details, refer to the documentation onthe Suppleme

Restoring the operating systemCAUTION: Before you restore the operating system, back up your data.When you run RestorePlus! from media, the process de

NOTE: Make copies of the ISO recovery images on CD as backup files in case your computerexperiences a hard drive failure.ENWW Restoring Novell SLED 27

iv About this guide ENWW

4 System managementThis section describes the tools and utilities that provide system management for the computer. Itincludes these topics:TopicsBIOS

BIOS ROMThe BIOS ROM is a collection of machine language applications stored as firmware in ROM. It includesfunctions such as Power on Self Test (POST

selected. To manually switch to POST Messages Enabled during POST, press any key exceptF1 through F12.●Specify an Ownership Tag, which appears when th

Accessing the Computer Setup (F10) UtilityTo access the Computer Setup (F10) Utility menu:1. Power on or restart the computer.2. When the display is a

The Computer Setup (F10) Utility menuThe following table describes the functions available in the Computer Setup (F10) utility menu.NOTE: With new BIO

Heading Option Description Apply Defaultsand ExitRestores the default settings defined in Default Setup. Ignore Changesand ExitExits computer setup

Heading Option Description Boot Order Lets you configure the boot, diskette drive, and hard disk drive orders by physically reordering themenu entrie

Heading Option Description Device Security Makes the following devices available or hidden to the computer:●Serial Port●Parallel Port●System Audio●Ne

Heading Option DescriptionSlot Security Lets you disable any PCI or PCI Express slot.●PCI Express x1 Slot1●PCI Express x16 Slot2●PCI Express x1 Slot3●

Heading Option Descriptionrequires turning the computer off and then back on. To enable this feature you must enablethe following features:◦Virtualiza

Table of contents1 Product overview ...

Heading Option Description◦FullBoot—Memory test (count) on cold boot. Clears memory on all boots.◦FullBoot Every x Days—Memory count on first cold boo

Heading Option DescriptionNOTE: If you turn off power to the computer using a power strip, you cannot use thesuspend/sleep feature or the Remote Manag

Heading Option DescriptionSlot Settings Lets you set the following device options:●Slot 1 Option ROM Download (Enable/Disable)●Slot 2 Option ROM Downl

Desktop managementThis section summarizes capabilities, features, and key components of computer management,including:TopicsInitial computer configura

Initial computer configuration and deploymentThe computer includes a preinstalled system software image. After a brief software unbundling process,the

Replicating the setupThis section provides information about replicating the computer setup.Copying a setup configuration to a single computerCAUTION:

Copying a setup configuration to multiple computersCAUTION: A setup configuration is model-specific. If source and target computers are not the samemo

Updating and managing softwareHP provides several tools for managing and updating software on desktops and computers:●HP Client Manager Software●Syste

HP SoftPaq Download ManagerHP SoftPaq Download Manager is a free, easy-to-use interface for locating and downloading softwareupdates for the HP client

System Software ManagerSystem Software Manager (SSM) is a utility available on Windows computers that enables you to updatesystem-level software on mu

Installing with the HP driver CD ... 18Installing and customizin

ROM FlashHP computers include a programmable flash ROM. By establishing a setup password in the ComputerSetup (F10) Utility, you can protect the ROM f

FailSafe Boot Block ROMThe FailSafe Boot Block ROM enables system recovery in the unlikely event of a ROM flash failure. Forexample, if a power failur

Workstation securityThis section provides information about providing system security through asset tracking, passwordsecurity, hard disk drive lockin

Feature Purpose How it is establishedSetup Password Prevents reconfiguration of the computer (useof the Setup utility) until the password isenteredFro

DriveLock applicationsThe most practical use of DriveLock is in a corporate environment. The system administrator would beresponsible for configuring

Enabling DriveLockTo enable and set the DriveLock user password:1. Power on or restart the computer.2. As soon as the computer is powered on, press an

Password securityThe power-on password prevents unauthorized use of the computer by requiring entry of a passwordto access applications or data when t

Establishing a power-on password using computer setupEstablishing a power-on password through the Computer Setup (F10) Utility prevents access to thec

Entering a setup passwordIf a setup password has been established on the computer, you will be prompted to enter it each timeyou run the Computer Setu

Deleting a power-on or setup passwordTo delete a power-on or setup password:1. Power on or restart the computer.2. Choose from the following:●To delet

System Software Manager ... 47Proactive Change Notificati

Clearing passwordsIf you forget the password, you cannot access the computer.For instructions about clearing passwords, see Configuring password secur

Cable lock (optional)To prevent theft, the rear chassis panel of the computer accommodates a keyed cable lock. This cablelock attaches to the chassis

Dual-state power buttonWith ACPI enabled, the power button can function as an on/off switch or as a button. This feature doesnot completely turn off p

5 Replacing componentsThis chapter presents removal and installation procedures for most internal computer components. Itincludes these topics:TopicsW

Warnings and cautionsWARNING! Any surface or area of the equipment marked with this symbol indicates the presenceof a hot surface or hot component. I

Service considerationsReview the following service considerations before replacing system components.Cautions, warnings and safety precautionsReview t

Preventing ESD equipment damageMany electronic components are sensitive to ESD. Circuitry design and structure determine the degreeof sensitivity. The

Grounding the work areaTo prevent static damage in the work area:●Cover the work surface with approved static-dissipative material. Use a wrist strap

Tools and software requirementsThe tools necessary for computer component removal and installation are:●Torx T-15 driver●Flat blade and cross-tip scre

Hard drivesHard drives are fragile, precision components. Avoid subjecting them to physical shock and vibration.The following guidelines apply to all

Tools and software requirements ... 66Special handling of component

Removing and installing componentsComponent locationsThe following illustration and table identify computer system board components.Figure 5-1 System

For related system architecture information, see System board architecture on page 1.ENWW Removing and installing components 69

Predisassembly proceduresNOTE: Read the sections on Warnings and cautions and the Safety and Regulatory Information forthe computer before servicing c

Disassembly orderFor convenience, disassembly procedures should be followed in a particular order. Use the followingtable to determine the sequence in

Unlock it and pull it out of the cable lock slot as shown in the following figure.Figure 5-2 Removing the cable lock72 Chapter 5 Replacing componen

Side access panelBefore accessing the internal components of the computer, you must remove the side access panel.This section describes how to remove

Side access panel sensor (optional)The side access panel sensor is a remote solenoid that detects when the side access panel is opened.This section de

Side access panel solenoid lockThe side access panel solenoid lock provides a method to lock the side access panel by means of alocal or remote signal

BezelThis section describes how to remove and install the front chassis bezel.Removing the front bezelTo remove the front bezel:1. Remove the side acc

4. Remove the fastening screws from the I/O device assembly and remove it from the chassis asshown in the following figure.Figure 5-7 Removing the fr

Memory ... 92Supported DIMM

Installing the front panel I/O device assemblyTo instal the front panel I/O device assembly:1. Guide the front panel I/O device assembly cables throug

Optical disk drive (mini-tower configuration)This section describes how to remove and install an optical disk drive in the computer mini-towerconfigur

5. Lift the green drive lock release lever (1) and gently slide the drive out of the chassis (2) as shownin the following figure.Figure 5-11 Removing

Installing an optical disk drive in the optical bay (mini-tower configuration)To install an optical disk drive:1. Disconnect power from the computer (

7. Connect the power cable (1) and data cables (2) to the drive as shown in the following figure.Figure 5-13 Connecting power and data cables82 Chapt

8. Connect the optical disk drive data cable to the appropriate SATA port on the system board asshown in the following figures.NOTE: HP recommends usi

Optical disk drive (desktop configuration)This section describes how to remove and install an optical disk drive in the computer desktopconfiguration.

5. Press down on the yellow drive-lock release lever (1) and gently slide the drive out of the chassis(2).Figure 5-17 Removing the optical drive from

Installing an optical drive (desktop configuration)1. Disconnect power from the system (see Predisassembly procedures on page 70),2. Remove the side a

8. Connect the data (1) and power (2) cables to the drive and system board.Figure 5-20 Connecting data and power cablesENWW Removing and installing c