HP ePrint Enterprise Instrukcja Naprawy Pobierz pdf (Strona 33)

1. Check whether you can access http://<installation host>/gd/ on the iOS or Android device.

2. If yes, run any one of the available Web debugging tools such as Wireshark or Fiddler. If the trace result

generates the error “HTTP/1.1 405 Method Not Allowed”, go to the next step.

3. Clear the WebDAV Publishing role service from the HP ePrint Enterprise server, and then activate HP

ePrint Enterprise again.

Figure 2-30 Select Role Services

2.4.2 Configuring log for SVC calls

SVC calls logging can be activated by un-commenting out the logging section in IIS root\gd\web.config. The

SVC log file is configured to be generated under C:\logs\eprintrest.svclog. To view the log file, use Microsoft

Service Trace Viewer. This tool is available in Windows SDK.

2.5 Other problems

2.5.1 Administration page layout problems — bad fonts and/or missing images

This error occurs when images and CSS files are not applied to web pages because the Static Content IIS

component is missing from server installation. To add, complete the following steps:

1. Go to Start, Administrative Tools, Server Manager.

2. On the left menu (tree), expand Roles.

3. Select Web Server (IIS).

Section 2.5 Other problems 27

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HP ePrint Enterprise Instrukcja Naprawy Strona 33