Using the command screen interface (CSI).................................................................................41
Starting L&TT.....................................................................................................................42
Navigating the screens ......................................................................................................42
Using the scan mode selection screen...................................................................................43
Using the saved and manual scan screen..............................................................................44
Using the device information screen ....................................................................................45
Managing firmware................................................................................................................47
Accessing details for local firmware files...............................................................................48
Acquiring firmware files......................................................................................................48
Using the get files from web functionality..........................................................................49
Uploading firmware to devices............................................................................................49
Advanced options..............................................................................................................50
Running the tests and utilities....................................................................................................50
Viewing test results.............................................................................................................52
Aborting a test..................................................................................................................53
Using reports and support tickets..............................................................................................54
Generating and viewing a support ticket...............................................................................54
Support ticket compression.............................................................................................55
Sending a support ticket by email (CSI)............................................................................55
Loading or opening support tickets..................................................................................56
Generating an XML support ticket....................................................................................56
Using the SCSI script utilities...........................................................................................57
Generating an event log................................................................................................58
Viewing an event log.....................................................................................................58
4 Command line functionality.......................................................................59
Overview..............................................................................................................................59
Running multiple instances of L&TT.......................................................................................59
Running L&TT commands from removable media....................................................................60
Command line functions..........................................................................................................60
Configuring L&TT ..............................................................................................................61
Scanning the bus ..............................................................................................................62
Listing supported tests (CLF).................................................................................................63
Running tests (CLF).............................................................................................................64
Performing a firmware update..............................................................................................66
Generating a report or support ticket (CLF)............................................................................67
Converting a support ticket to XML (CLF)...............................................................................69
Return values..........................................................................................................................70
Using the trace file.............................................................................................................70
5 Tests.......................................................................................................71
Diagnostic tests......................................................................................................................71
Drive Specific tests.............................................................................................................72
Drive Assessment test.....................................................................................................72
Device Analysis test.......................................................................................................73
Media Specific tests...........................................................................................................74
Media Analysis test.......................................................................................................74
LTO Media Assessment Full Tape test................................................................................75
Media Validation test.....................................................................................................76
MO Media Validation test..............................................................................................77
LTO Stuck Tape test........................................................................................................77
LTO Media Assessment test.............................................................................................78
LTO Data Assessment test...............................................................................................78
Library Specific tests support ticket........................................................................................79
Library Exerciser test......................................................................................................79
Using the Library Exerciser test...................................................................................80
4 Contents
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