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Library Media Manager Installation and User’s Guide—529970-002
C-1
C Troubleshooting
Troubleshooting Examples for LMM
Example 1
PROBLEM:
Why does only TSILMMS0 start and the other LMM processes don't?
SOLUTION:
This could be an LMM configuration issue concerning the HOME TERM. Issue a 'RUN
CONFIG' from the subvolume that the LMM Server and/or Client is installed in. Once
the password is entered, issue a 'VIEW_CONFIG' to see if the HOME TERM is
configured. If not, configure the HOME TERM as instructed in Section 3 of this
manual. The HOME TERM can be any valid terminal. On the NonStop system, it is
recommended to use $ZHOME. On the K-series systems, it is recommended to use
the name of the system home terminal, i.e. $TRM0.#A.
Example 2
PROBLEM:
Why does TSILMMS2 crash upon startup?
SOLUTION:
If the SCSI ID of the library [should be SCSI ID 5] is not the same as the NonStop
definition then this will happen. Reconfigure the library with the correct SCSI ID
number [SCSI ID 5].
Example 3
PROBLEM:
Why does TSILMMS3 die when I start LMM?
SOLUTION:
Normally, this will happen if the ZTSSOBJ file was not downloaded as part of the LMM
install. Download the ZTSSOBJ file using the FTP function in the GUI to the proper
LMM subvolume, then restart LMM.
- Library Media Manager 1
- Installation and User’s 1
- Document History 2
- Installation and User’s Guide 3
- Contents 10
- What’s New in This Manual 11
- New and Changed Information 12
- About This Manual 13
- Change Bar Notation 14
- Product Overview 15
- HP NonStop NS-Series Servers 16
- Media Manager (LMM) 17
- System Software Requirements 19
- Installing the Software 22
- Transferring Files via FTP 23
- NonStop Server and Client 24
- Overview of the Client 27
- Installing the LMM Client 27
- NonStop System 33
- Figure 3-1. RUN CONFIG 34
- Configuration Options 36
- CONFIG_DEVICE 36
- SET_SECURITY 37
- Figure 3-5. GUARDIAN LOGON 38
- CONFIG_DRIVE 40
- CONFIG_HOMETERM 41
- CONFIG_HOSTPORT# 42
- VEIW_CONFIG 43
- CONFIG_ALTSYS# 44
- DRIVE_UP 45
- DRIVE_DOWN 46
- DEL_DRIVE 47
- ALTER_PASSWORD 49
- HELP Menu 50
- EXIT Menu 51
- ADD9840C 52
- Figure 3-20 53
- Figure 3-21 54
- Tape Library 55
- Listening 62
- VIEW_CONFIG 71
- CONFIG_CLNTPORT# 72
- Figure 4-6 73
- Running the Client Processes 75
- Client LMM GUI 79
- Figure 5-1. LMM Main Tab 80
- Support STK Option 82
- Server GUI 84
- 4. Click OK 85
- Figure 5-8. Select Device 85
- Client GUI 89
- 3. Click OK. See Figure 5-13 90
- Figure 5-14 91
- 6 LMM GUI Operations 93
- Figure 6-1. Main Tab 94
- Main Tab 95
- Media Library Tab 96
- Cap(s) Tab 98
- Services Tab 100
- Legend Tab 100
- Panel Tabs 101
- LMM GUI Operations 102
- Renaming a Drive 103
- Media Labeling Tab 105
- Scheduler Tab 108
- Existing Immediate Backup 109
- Existing Scheduled Backup 111
- Create an Immediate Backup 113
- Set Defines 114
- Create a Scheduled Backup 118
- Edit a Backup 120
- Queue Manager Tab 122
- EMS Log Tab 123
- LMM Log Tab 124
- Program (INTFACE) 125
- IMPORT Function 126
- EXPORT Function 126
- REPORT Function 128
- MOUNT Function 132
- DISMOUNT Function 133
- CAPREPORT Function 133
- DRIVEREPORT Function 134
- QUEUEREPORT Function 134
- DRIVESTATUS Function 135
- REFRESH Function 135
- INSTALL STEP 1 137
- INSTALL STEP 2 139
- 6. OBEY your LMM STARTUP FILE 140
- Functions 145
- C Troubleshooting 147
- Example 4 148
- Example 5 148
- Example 6 148
- Example 7 149
- Example 8 149
- Example 1 150
- Example 2 150
- Example 3 151
- Operations 154
- D Interfacing to LMM 159
- Dismount Media Command 160
- Interfacing to LMM 161
- Export Media Command 162
- Import Media Command 163
- Command Inputs 165
- Mount Media Message 166
- Dismount Media Message 167
- Export Media Message 167
- Import Media Message 168
- Examples of Structure 173
- PROCESS_STOP_(); 218
- } /* end main() */ 218
- Content Feedback 223
- What’s New in This Manual ix 224
- 6. LMM GUI Operations 225
- C. Troubleshooting 226
- D. Interfacing to LMM 226
- Examples 228
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