User Guide
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1 Starting rightThis computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to learn about best practices afte
More HP resourcesTo locate resources that provide product details, how-to information, and more, use this table.Resource ContentsSetup Instructions●Ov
Resource ContentsIMPORTANT: You must be connected to the Internet to access the latest version of the user guide.*You can nd your HP Limited Warranty
2 Getting to know your computerLocating hardwareTo nd out what hardware is installed on your computer:▲Type device manager in the taskbar search box,
Right sideNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) Memory card reader Reads optional memory ca
Component Description●Blinking white: The AC adapter is disconnected and the battery has reached a low battery level.●Amber: The AC adapter is connect
Component Description(6) Power connector Connects an AC adapter.(7) AC adapter and battery light●White: The AC adapter is connected and the battery
Component DescriptionNOTE: When a device is connected to a headphone jack, the computer speakers are disabled.(5) Audio-in (microphone) jack Connects
DisplayNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) Internal microphones Record sound.(2) Camera l
© Copyright 2016 HP Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Windows is either a r
Component Description(1) Internal microphones Record sound.(2) Camera Allows you to video chat, record video, or record still images. Some products al
TopTouchPadComponent Description(1) TouchPad zone Reads your nger gestures to move the pointer or activate items on the screen.NOTE: For more infor
LightsComponent Description(1) Power light●On: The computer is on.●Blinking: The computer is in the Sleep state, a power-saving state. The computer sh
Button and speakersNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) Power button●When the computer is
Component DescriptionRight-click the Start button, and then select Power Options.(2) Speakers Produce sound.Component Description(1) Power button●Wh
KeysComponent Description(1) esc key Displays system information when pressed in combination with the fn key.(2) fn key Executes specic system fu
Using the action keys●An action key performs an assigned function.●The icon on each action key illustrates the function for that key.Icon DescriptionO
BottomNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) Vents Enable airow to cool internal componen
Component Description(1) Vents Enable airow to cool internal components.NOTE: The computer fan starts up automatically to cool internal components
Component (1) Serial number(2) Product number(3) Warranty period(4) Model number (select products only)Component (1) HP product name (select product
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on
3 Connecting to a networkYour computer can travel with you wherever you go. But even at home, you can explore the globe and access information from mi
Connecting to a WLANNOTE: When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP).
Using GPS (select products only)Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellites deliver location, speed, a
2. Plug the other end of the network cable into a network wall jack (2) or router.NOTE: If the network cable contains noise suppression circuitry (3),
4 Enjoying entertainment featuresUse your HP computer as an entertainment hub to socialize via the camera, enjoy and manage your music, and download a
Connecting a microphoneTo record audio, connect a microphone to the microphone jack on the computer. For best results when recording, speak directly i
For information on using your video features, refer to HP Support Assistant.Connecting video devices using an HDMI cable (select products only)NOTE: T
To return the audio stream to the computer speakers:1. Right-click the Speakers icon in the notication area, at the far right of the taskbar, and the
Discovering and connecting to Miracast-compatible wireless displays (select products only)To discover and connect to Miracast-compatible wireless disp
5 Navigating the screenYou can navigate the computer screen in the following ways:●Use touch gestures directly on the computer screen (select products
iv Safety warning notice
Two-nger slide (TouchPad only)Use the two-nger slide to move up, down, or sideways on a page or image.●Place two ngers slightly apart on the TouchP
Three-nger swipe (TouchPad only)Use the three-nger swipe to view open windows and to switch between open windows and the desktop.●Swipe 3 ngers awa
NOTE: Depending on the country or region, your keyboard may have dierent keys and keyboard functions than those discussed in this section.Using the i
6 Managing power (products with factory-sealed batteries)Your computer can operate on either battery power or external power. When the computer is run
Manually initiating and exiting SleepYou can initiate Sleep in any of the following ways:●Close the display.●Select the Start button, select the Power
Right-click the Power meter icon , and then select Power Options.2. In the left pane, select Require a password on wakeup.3. Select Change Settings t
Factory-sealed batteryTo monitor the status of the battery, or if the battery is no longer holding a charge, run HP Battery Check in the HP Support As
●The power meter icon shows a low or critical battery notication.NOTE: For additional information about the power meter, see Using the power meter
●When running Disk Defragmenter on computers with internal hard drives●When performing a backup or recoveryWhen you connect the computer to AC power:●
Shut down the computer under any of the following conditions:●When you need to access components inside the computer●When you are connecting an extern
Table of contents1 Starting right ...
7 Managing power (products with user-replaceable batteries)Your computer can operate on either battery power or external power. When the computer is r
Manually initiating and exiting Hibernation (select products only)You can enable user-initiated Hibernation and change other power settings and timeou
●When the battery charge remaining is between zero and 50%, the battery will charge to 50% of full capacity in no more than 30 minutes.●When the batte
Running on battery powerWhen a charged battery is in the computer and the computer is not plugged into external power, the computer runs on battery po
3. Remove the battery (3) from the computer.‒ or –1. Turn the computer upside down on a at surface with the battery facing toward you.2. Slide the ba
1. Turn the computer upside down on a at surface.2. Slide the battery release latch (1) to release the battery.NOTE: The battery release latch automa
●Stop, disable, or remove any external media cards that you are not using.●Before you leave your work, initiate Sleep or shut down the computer.Identi
Disposing of a user-replaceable battery WARNING! To reduce the risk of re or burns, do not disassemble, crush, or puncture; do not short external con
Troubleshooting power problemsTest the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power:●The compute
●Disconnect the computer from external power.●Remove the battery.Shutting down (turning o) the computer 49
Connecting headphones ... 24Connectin
8 Maintaining your computerIt is important to perform regular maintenance to keep your computer in optimal condition. This chapter explains how to use
For more information, see the HP 3D DriveGuard software Help.Identifying HP 3D DriveGuard statusThe hard drive light on the computer changes color to
WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on.1. Turn o the computer.2. Disconnect
●If you plan to use the computer during a ight, listen for the in-ight announcement that tells you when you are allowed to use your computer. In-ig
9 Securing your computer and informationComputer security is essential for protecting the condentiality, integrity, and availability of your informat
Setting Setup Utility (BIOS) passwordsPassword FunctionAdministrator password●Must be entered each time you access Setup Utility (BIOS).●If you forget
Using Internet security softwareWhen you use your computer to access email, a network, or the Internet, you potentially expose your computer to comput
To view or change the settings:1. Select the Start button, select Settings, and then select Update & security.2. Select Windows Update, and then f
10 Using Setup Utility (BIOS)Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on th
Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update onl
Running on AC power ...
11 Using HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unied Extensible Firmware Interface (UEFI) that allows you to run diagnosti
3. Enter the product name or number.– or –Select Identify now to let HP automatically detect your product.4. Select your computer, and then select you
12 Backing up, restoring, and recoveringThis chapter provides information about the following processes. The information in the chapter is standard pr
You can use Windows tools to create system restore points and create backups of personal information, see Using Windows tools on page 63.●If your comp
Restore and recoveryThere are several options for recovering your system. Choose the method that best matches your situation and level of expertise:IM
website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.IMPORTANT: HP Recovery Manager does not
1. If possible, back up all personal les.2. Insert the HP Recovery media, and then restart the computer.NOTE: If the computer does not automatically
Removing the HP Recovery partition (select products only)HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard d
13 SpecicationsInput powerThe power information in this section may be helpful if you plan to travel internationally with the computer.The computer o
Operating environmentFactor Metric U.S.TemperatureOperating 5°C to 35°C 41°F to 95°FNonoperating -20°C to 60°C -4°F to 140°FRelative humidity (noncond
9 Securing your computer and information ... 54Us
14 Electrostatic DischargeElectrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you r
15 AccessibilityHP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a
IndexSymbols/Numerics3D cameraidentifying 93D camera light, identifying 9AAC adapter and battery 5, 7AC adapter, testing 38, 48accessibility 71action
HP Touchpoint Manager 57IIMEI number 21initiating Sleep and Hibernation 33, 40input power 68installingoptional security cable 57integrated numeric key
Setup Utility (BIOS) passwords 55shipping the computer 52shutdown 38, 48Sleepexiting 34, 40initiating 34, 40Sleep and Hibernationinitiating 33, 40slot
15 Accessibility .................................
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