
Purpose and scope
Software Technical Reference overview
This software technical reference (STR) provides information about, and troubleshooting tips for, the
printing-system software for the product.
This STR is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center
(CCC) agents, support engineers, system administrators, management information systems (MIS)
personnel, and end users, as appropriate.
The following information is included in this STR:
●
Descriptions of drivers, operating systems, and system environments
●
Descriptions of installing and uninstalling the printing-system software components
For information about the location of information within chapters, see the table of contents. An index is
also provided in this STR.
NOTE: The product name, either HP LaserJet Enterprise 500 color MFP M575 or HP LaserJet
Enterprise color flow MFP M575, will show in the title bar on all installer and printer properties
windows. The name in your installation may differ slightly from the name shown in the graphics.
2 Chapter 1 Product basics and Windows® software description ENWW
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