HP Proliant ML350 Generation 3 Podręcznik Użytkownika Strona 93
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Technical support 93
Technical support
In this section
Related documents ................................................................................................................................. 93
Before you contact HP............................................................................................................................. 93
HP contact information............................................................................................................................ 93
Customer Self Repair .............................................................................................................................. 94
Related documents
For related documentation, refer to the Documentation CD.
Before you contact HP
Be sure to have the following information available before you call HP:
• Technical support registration number (if applicable)
• Product serial number
• Product model name and number
• Applicable error messages
• Add-on boards or hardware
• Third-party hardware or software
• Operating system type and revision level
HP contact information
For the name of the nearest HP authorized reseller:
• In the United States, refer to the HP US service locator webpage
(http://www.hp.com/service_locator
).
• In other locations, refer to the HP website (http://www.hp.com).
For HP technical support:
• In North America:
• Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a
week. For continuous quality improvement, calls may be recorded or monitored.
• If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website (http://www.hp.com
).
• Outside North America, call the nearest HP Technical Support Phone Center. For telephone numbers
for worldwide Technical Support Centers, refer to the HP website (http://www.hp.com
).
- User Guide 1
- Audience assumptions 2
- Contents 3
- Contents 4 4
- Contents 5 5
- Component identification 6
- Front panel LEDs and buttons 7
- Rear panel components 8
- Rear panel LEDs and buttons 9
- System board components 10
- System maintenance switch 11
- NMI jumper 11
- System board LEDs 12
- SAS and SATA hard drive LEDs 14
- Operations 16
- Operations 17 17
- Remove the access panel 18
- Install the access panel 19
- In this section 20
- Optimum environment 21
- Temperature requirements 22
- Power requirements 22
- Rack planning resources 23
- Rack warnings 23
- Installing hardware options 24
- Setting up a tower server 24
- Registering the server 26
- Introduction 27
- Processor option 27
- Memory options 34
- Installing FBDIMMs 35
- Hard drive options 36
- SATA or SAS hard drive 37
- Identifying guide screws 39
- Installing a diskette drive 42
- Expansion board options 44
- Remove the air baffle 49
- Cabling 55
- Cabling 56 56
- Configuration tools 57
- ROM-Based Setup Utility 58
- BIOS Serial Console 59
- Array Configuration Utility 59
- Management tools 60
- ROMPaq utility 61
- Erase Utility 62
- Management Agents 62
- HP Systems Insight Manager 62
- Redundant ROM support 62
- USB support 63
- Diagnostic tools 64
- Keeping the system current 64
- ProLiant Support Packs 65
- Care Pack 65
- Troubleshooting 66
- Symbols on equipment 67
- Warnings and cautions 67
- Symptom information 68
- Loose connections 69
- Service notifications 69
- Troubleshooting flowcharts 70
- General diagnosis flowchart 71
- Symptoms: 73
- Troubleshooting 75 75
- POST problems flowchart 76
- OS boot problems flowchart 77
- Troubleshooting 79 79
- Possible causes: 80
- Redundancy failure 80
- Troubleshooting 81 81
- Battery replacement 83
- FCC rating label 84
- FCC logo, United States only 85
- Modifications 86
- Japanese notice 87
- BSMI notice 87
- Korean notice 88
- Laser compliance 88
- Battery replacement notice 88
- Electrostatic discharge 90
- Server specifications 91
- Technical support 93
- Customer Self Repair 94
- Technical support 96 96
- Reparo feito pelo cliente 97
- Technical support 98 98
- Technical support 99 99
- Technical support 100 100
- Acronyms and abbreviations 101
- Systems Insight Manager 103
- Index 104 104
- Index 105 105
- Index 106 106
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