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Figure 6-24 Receiver timeout sequence
After the Receiver warning timeout property has been exceeded (two seconds, in this case), the
Receiver Remote Display Window will dim and display a warning message to the user. The dimmed
window and warning message notify the user of the potentially stale contents in the Remote Display
Window. During this time, the Remote Display Window will appear unresponsive to the user. If
connectivity returns, the Remote Display Window will return to its normal appearance and interactivity.
If the connection loss extends beyond the Receiver error timeout property (30 seconds, in this case), the
Remote Display Window and the Receiver connection will be closed, and the "Connection Lost!" error
dialog will be displayed.
The recommended Receiver timeout strategy is to set a short warning timeout property and a longer
error timeout property. With these settings, the user is notified of potential network disruptions relatively
quickly while allowing sufficient time for the network to possibly recover. For networks with potential
disruptions greater than two seconds, a higher Receiver warning timeout property may be appropriate
to lessen distraction of the user.
Experience has demonstrated that 30 seconds is a reasonable Receiver error timeout property,
although some users adjust this property lower to force connections to close sooner. Higher settings,
such as 60 seconds, are often impractical because they force the user to wait an inordinate amount of
time before RGS closes the connection.
142 Chapter 6 Advanced capabilities
- User Guide 1
- Acknowledgments 3
- Table of contents 5
- List of tables 12
- List of figures 13
- Software 17
- Typical RGS configuration 19
- RGS Sender and Receiver 20
- RGS features 21
- Additional RGS features 22
- Tabloid-size page 23
- Other RGS Documents 24
- 2 RGS overview 25
- 10 Chapter 2 RGS overview 26
- RGS version numbering 28
- RGS licensing 28
- RGS products 29
- Application support 30
- Networking support 31
- Connection topologies 31
- One-to-one connection 32
- Many-to-one connection 33
- One-to-many connection 34
- Single Sign-on and Easy Login 38
- RGS operating modes 41
- Multi-monitor configurations 41
- Video overlay surfaces 43
- Image quality 43
- Remote USB overview 44
- Isochronous USB support 45
- Unique smartcard handling 47
- 34 Chapter 2 RGS overview 50
- Remote audio 51
- Remote audio on Linux 54
- Remote Clipboard overview 57
- Windows systems 59
- Desktop Connection 60
- Supported keyboard locales 61
- RGS security features 62
- 3 Installing RGS 64
- The Sender GUI on Windows 75
- 62 Chapter 3 Installing RGS 78
- Disabling Single Sign-on 80
- Disabling Easy Login 86
- Installing RGS on Windows 89
- Using the rgadmin tool 91
- Installing RGS on Linux 94
- Linux Sender Audio 98
- Starting the Sender on Linux 98
- 4 Pre-connection checklist 100
- Using RGS through a firewall 107
- 5Using RGS 109
- Receiver Control Panel 112
- Setup Mode 112
- Remote Display Window Toolbar 114
- Full-screen crosshair cursors 117
- RGS login methods 118
- Easy Login 119
- Changing your password 120
- Collaborating 121
- 6 Advanced capabilities 126
- General options 127
- Auto Launch 130
- Game Mode 130
- Remote audio operation 131
- Configuring audio on Linux 138
- Disabling audio on the Sender 139
- Using audio 140
- Potential audio issues 141
- Remote USB operation 142
- USB session switching 145
- Supported remote USB devices 147
- Verifying the USB data 150
- Troubleshooting remote USB 151
- Network timeouts 156
- Sender network timeout 159
- Network timeout issues 159
- Dialog timeouts 161
- Remote Clipboard operation 165
- Remote Clipboard filtering 169
- Receiver and Sender logging 173
- Sender logging 174
- Statistics 176
- 7 Using Directory Mode 177
- 8 RGS properties 181
- Authenticator properties 182
- RGS Receiver properties 183
- Receiver property groups 184
- Receiver general properties 188
- Receiver browser properties 195
- Receiver audio properties 196
- Receiver microphone property 196
- Receiver USB properties 196
- Receiver network properties 197
- Receiver hotkey properties 198
- Receiver logging properties 200
- RGS Sender properties 204
- Sender general properties 205
- Microphone property group 208
- Sender clipboard property 210
- The HPRemote log 211
- Usages of the HPRemote log 214
- HPRemote log format 216
- Agent design issues 221
- Administrator alerts 222
- Sample Agent 224
- 11 Optimizing RGS performance 231
- 12 Troubleshooting RGS 235
- 13 RGS error messages 236
- Receiver error messages 237
- Table A-1 PDA devices 239
- Table A-2 Trader keyboards 240
- Table A-3 Trader keypads 240
- Table A-4 Security devices 241
- Table A-6 USB keys 241
- Table A-7 CD R/W 242
- Table A-8 DVD R/W 242
- Table A-9 Hard drives 242
- Table A-10 Floppy drives 242
- Table A-11 Printers 243
- Table A-12 Scanners 243
- Table A-14 Enclosure 244
- Table A-15 Headsets 244
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