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Unless this command line option is used to change the logSetup file, the default logSetup file in the
Sender installation folder (C:\Program Files\Hewlett-Packard\Remote Graphics Sender) is used. The
first few lines of logSetup are shown in
Figure 6-33 Remote Clipboard log entries for cut and paste
on page 157.
Figure 6-35 logSetup file
The highlighted, uncommented line specifies that INFO-level logging is used. If another logging level is
required, edit the file to replace INFO with any of the following: DEBUG, WARN, ERROR, or FATAL.
NOTE: The logSetup file is set to read-only during Sender installation, so you’ll need to uncheck the
Read-only property to edit the file.
NOTE: In order to log Remote Clipboard activities on the Sender, DEBUG-level logging (not the
default INFOlevel logging) must be specified in the logSetup file.
Receiver and Sender logging
159
- User Guide 1
- Acknowledgments 3
- Table of contents 5
- List of tables 12
- List of figures 13
- Software 17
- Typical RGS configuration 19
- RGS Sender and Receiver 20
- RGS features 21
- Additional RGS features 22
- Tabloid-size page 23
- Other RGS Documents 24
- 2 RGS overview 25
- 10 Chapter 2 RGS overview 26
- RGS version numbering 28
- RGS licensing 28
- RGS products 29
- Application support 30
- Networking support 31
- Connection topologies 31
- One-to-one connection 32
- Many-to-one connection 33
- One-to-many connection 34
- Single Sign-on and Easy Login 38
- RGS operating modes 41
- Multi-monitor configurations 41
- Video overlay surfaces 43
- Image quality 43
- Remote USB overview 44
- Isochronous USB support 45
- Unique smartcard handling 47
- 34 Chapter 2 RGS overview 50
- Remote audio 51
- Remote audio on Linux 54
- Remote Clipboard overview 57
- Windows systems 59
- Desktop Connection 60
- Supported keyboard locales 61
- RGS security features 62
- 3 Installing RGS 64
- The Sender GUI on Windows 75
- 62 Chapter 3 Installing RGS 78
- Disabling Single Sign-on 80
- Disabling Easy Login 86
- Installing RGS on Windows 89
- Using the rgadmin tool 91
- Installing RGS on Linux 94
- Linux Sender Audio 98
- Starting the Sender on Linux 98
- 4 Pre-connection checklist 100
- Using RGS through a firewall 107
- 5Using RGS 109
- Receiver Control Panel 112
- Setup Mode 112
- Remote Display Window Toolbar 114
- Full-screen crosshair cursors 117
- RGS login methods 118
- Easy Login 119
- Changing your password 120
- Collaborating 121
- 6 Advanced capabilities 126
- General options 127
- Auto Launch 130
- Game Mode 130
- Remote audio operation 131
- Configuring audio on Linux 138
- Disabling audio on the Sender 139
- Using audio 140
- Potential audio issues 141
- Remote USB operation 142
- USB session switching 145
- Supported remote USB devices 147
- Verifying the USB data 150
- Troubleshooting remote USB 151
- Network timeouts 156
- Sender network timeout 159
- Network timeout issues 159
- Dialog timeouts 161
- Remote Clipboard operation 165
- Remote Clipboard filtering 169
- Receiver and Sender logging 173
- Sender logging 174
- Statistics 176
- 7 Using Directory Mode 177
- 8 RGS properties 181
- Authenticator properties 182
- RGS Receiver properties 183
- Receiver property groups 184
- Receiver general properties 188
- Receiver browser properties 195
- Receiver audio properties 196
- Receiver microphone property 196
- Receiver USB properties 196
- Receiver network properties 197
- Receiver hotkey properties 198
- Receiver logging properties 200
- RGS Sender properties 204
- Sender general properties 205
- Microphone property group 208
- Sender clipboard property 210
- The HPRemote log 211
- Usages of the HPRemote log 214
- HPRemote log format 216
- Agent design issues 221
- Administrator alerts 222
- Sample Agent 224
- 11 Optimizing RGS performance 231
- 12 Troubleshooting RGS 235
- 13 RGS error messages 236
- Receiver error messages 237
- Table A-1 PDA devices 239
- Table A-2 Trader keyboards 240
- Table A-3 Trader keypads 240
- Table A-4 Security devices 241
- Table A-6 USB keys 241
- Table A-7 CD R/W 242
- Table A-8 DVD R/W 242
- Table A-9 Hard drives 242
- Table A-10 Floppy drives 242
- Table A-11 Printers 243
- Table A-12 Scanners 243
- Table A-14 Enclosure 244
- Table A-15 Headsets 244
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