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CAUTION: Enabling auto-remoting of specific USB devices requires modifications to the
Windows Registry. Registry modifications should only be made by experienced personnel.
Because an incorrect Registry setting can cause serious problems, you should always make a
backup of the Registry prior to making any changes.
For information on how to modify the Registry to support auto-remoting. (see Local/Remote USB
Device Management on page 130
Figure 2-21 USB device accessibility for the setting “USB devices are Local/Remote” (Legacy mode)
As can be seen in Figure 2-21 USB device accessibility for the setting “USB devices are Local/Remote”
(Legacy mode) on page 31, USB device accessibility depends on when the USB device is plugged into
the Local Computer. If a USB device is inserted while no RGS connection is established, the device will
be locally-accessible only. If a USB device is inserted while an RGS connection is established, the
device will be remotely-accessible only.
Once a USB device is established as locally-accessible or remotely-accessible, its status can only be
changed by removing and inserting the device while in the alternate RGS connection state (either
connected or not connected). For example, to make a locally-accessible USB device remotely
accessible, the USB device needs to be removed and inserted after an RGS connection is established.
Unique smartcard handling
New with RGS 5.1.3 is unique handling of USB smartcard readers, including Common Access Card
(CAC) readers. Prior to RGS 5.1.3, smartcard readers were handled in the same manner as other USB
Remote USB overview
31
- User Guide 1
- Acknowledgments 3
- Table of contents 5
- List of tables 12
- List of figures 13
- Software 17
- Typical RGS configuration 19
- RGS Sender and Receiver 20
- RGS features 21
- Additional RGS features 22
- Tabloid-size page 23
- Other RGS Documents 24
- 2 RGS overview 25
- 10 Chapter 2 RGS overview 26
- RGS version numbering 28
- RGS licensing 28
- RGS products 29
- Application support 30
- Networking support 31
- Connection topologies 31
- One-to-one connection 32
- Many-to-one connection 33
- One-to-many connection 34
- Single Sign-on and Easy Login 38
- RGS operating modes 41
- Multi-monitor configurations 41
- Video overlay surfaces 43
- Image quality 43
- Remote USB overview 44
- Isochronous USB support 45
- Unique smartcard handling 47
- 34 Chapter 2 RGS overview 50
- Remote audio 51
- Remote audio on Linux 54
- Remote Clipboard overview 57
- Windows systems 59
- Desktop Connection 60
- Supported keyboard locales 61
- RGS security features 62
- 3 Installing RGS 64
- The Sender GUI on Windows 75
- 62 Chapter 3 Installing RGS 78
- Disabling Single Sign-on 80
- Disabling Easy Login 86
- Installing RGS on Windows 89
- Using the rgadmin tool 91
- Installing RGS on Linux 94
- Linux Sender Audio 98
- Starting the Sender on Linux 98
- 4 Pre-connection checklist 100
- Using RGS through a firewall 107
- 5Using RGS 109
- Receiver Control Panel 112
- Setup Mode 112
- Remote Display Window Toolbar 114
- Full-screen crosshair cursors 117
- RGS login methods 118
- Easy Login 119
- Changing your password 120
- Collaborating 121
- 6 Advanced capabilities 126
- General options 127
- Auto Launch 130
- Game Mode 130
- Remote audio operation 131
- Configuring audio on Linux 138
- Disabling audio on the Sender 139
- Using audio 140
- Potential audio issues 141
- Remote USB operation 142
- USB session switching 145
- Supported remote USB devices 147
- Verifying the USB data 150
- Troubleshooting remote USB 151
- Network timeouts 156
- Sender network timeout 159
- Network timeout issues 159
- Dialog timeouts 161
- Remote Clipboard operation 165
- Remote Clipboard filtering 169
- Receiver and Sender logging 173
- Sender logging 174
- Statistics 176
- 7 Using Directory Mode 177
- 8 RGS properties 181
- Authenticator properties 182
- RGS Receiver properties 183
- Receiver property groups 184
- Receiver general properties 188
- Receiver browser properties 195
- Receiver audio properties 196
- Receiver microphone property 196
- Receiver USB properties 196
- Receiver network properties 197
- Receiver hotkey properties 198
- Receiver logging properties 200
- RGS Sender properties 204
- Sender general properties 205
- Microphone property group 208
- Sender clipboard property 210
- The HPRemote log 211
- Usages of the HPRemote log 214
- HPRemote log format 216
- Agent design issues 221
- Administrator alerts 222
- Sample Agent 224
- 11 Optimizing RGS performance 231
- 12 Troubleshooting RGS 235
- 13 RGS error messages 236
- Receiver error messages 237
- Table A-1 PDA devices 239
- Table A-2 Trader keyboards 240
- Table A-3 Trader keypads 240
- Table A-4 Security devices 241
- Table A-6 USB keys 241
- Table A-7 CD R/W 242
- Table A-8 DVD R/W 242
- Table A-9 Hard drives 242
- Table A-10 Floppy drives 242
- Table A-11 Printers 243
- Table A-12 Scanners 243
- Table A-14 Enclosure 244
- Table A-15 Headsets 244
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