Insight DiagnosticsUser GuideAbstractThis guide provides information about the Hewlett-Packard Insight Diagnostics software, including the usage, mana
https://localhost:2381/hpdiags/frontend2/frontend.php3. Press Enter.Modifying browser settings on a Linux serverBoth the browser menu bar that display
Using the Online Edition from a command lineThe optional command line parameters are listed in Table 1 (page 11).Table 1 Optional command line paramet
1. Open a terminal window if necessary.2. Change to the /opt/hp/hpdiags directory.3. Enter the command with the preferred switch.See the following exa
Figure 2 Press F10 key for Intelligent Provisioning3. On the blue menu screen, press Enter.NOTE: If HP Insight Diagnostics is listed in this menu, you
5. On the Maintenance screen, click on the Insight Diagnostics icon.Figure 4 Select Insight DiagnosticsWhen you exit HP Insight Diagnostics, you will
3 Using HP Insight DiagnosticsHP Insight Diagnostics contains the following primary tabs:• Survey• Diagnose• Test (available only in Offline Edition)•
2. Select the subject to view from the Categories list:• All displays all information about the system and subsystems.• Overview displays general info
Figure 5 Survey tab – Current configurationScheduling a survey1. Click Schedule Captures.2. Select either Weekly or Monthly for the capture frequency.
3. The survey file is saved with table of contents.Save the configuration file to a USB storage device1. Click USB flash drive to save the file to the
• Resources displays information about the system resources, real-time clock, and operatingsystem settings for certain settings, such as I/O and IRQs.
© Copyright 2011, 2012 Hewlett-Packard Development Company, L.P.Confidential computer software. Valid license from HP required for possession, use or
Figure 8 Diagnose tabIf the computer does not have any logical volumes or power supplies that are diagnosable, thefollowing message appears:System doe
5. Select the device to test:• Select the All Devices check box to test all devices.• Select the check box for one or more devices to test specific de
Figure 10 Test tab – Complete TestThe Status tab displays test progress. The logs, on the Log tab, display detailed test results.Running a Custom Test
Figure 11 Test tab – Custom TestThe Status tab displays test progress. The logs, on the Log tab, display detailed test results.Using the Status tabThe
Click Identify Drive to identify the specific hard drive in the computer that may contain the volume.The hard drive LED indicates the location of the
Figure 13 Custom test resultsThe Log tabThe Log tab includes four logs containing historical testing and diagnosis information:• Diagnosis Log display
• The number of times the diagnostic test failed• The time required to complete the diagnostic testTo clear the contents of the Diagnose Log, click Cl
Figure 15 Test LogError Log tabThe Error Log tab displays the following diagnostic information for failed devices:• The device and test that failed• A
Figure 16 Error LogIntegrated Management Log tabThe Integrated Management Log (IML) tab contains system errors discovered during POST and bythe System
• To remove all IML entries, click Clear IML. HP recommends saving the current contents in afile before clearing the log.• To save the IML Log to an H
Contents1 HP Insight Diagnostics overview...5HP Insight Diagnostics editions...
Figure 18 System Event LogHelp tabThe Help tab provides information on using HP Insight Diagnostics, such as the tab interface,overview categories, te
Figure 19 HP Insight Diagnostics Help tabError codesIMPORTANT: This feature is available only in HP Insight Diagnostics Offline Edition.The Error Code
Figure 20 Find Error CodesTest componentsIMPORTANT: This feature is available only in HP Insight Diagnostics Offline Edition.The Test Components tab p
Saving and printing information in HP Insight DiagnosticsYou can save the information displayed in the HP Insight Diagnostics Survey and Log tabs to a
4 TroubleshootingTroubleshooting memoryThe memory test component can perform the following tests:• Address test–This test verifies the integrity of th
• Re-seat physical drives and controllers.• Check drive cables and connectors for any signs of damage or bent pins.IMPORTANT: To minimize downtime, HP
Support and other resourcesInformation to collect before contacting HPBe sure to have the following information available before you contact HP:• Soft
HP authorized resellersFor the name of the nearest HP authorized reseller, see the following sources:• In the United States, see the HP U.S. service l
HP websitesFor additional information, see the following HP websites:• http://www.hp.com• http://www.hp.com/service_locator• http://www.hp.com/support
A Acronyms and abbreviationsBasic Input/Output SystemBIOSComplementary Metal-Oxide SemiconductorCMOSSerial port interfaceCOMCustomer Self RepairCSRCas
Error Log tab...27Integrated Managem
IndexAabout HP Insight Diagnosticseditions, 5authorized resellers, 36Bbenefits, 5browsermodifying in Linux, 10starting from, 9Ccommand linestarting fr
theory of operation, 5troubleshootingdisk drives and storage systems, 34memory, 34typographic conventions, 38Uupdate serviceregistering, 36using HP In
1 HP Insight Diagnostics overviewHP Insight Diagnostics editionsHP Insight Diagnostics Online Edition is a web-based application that captures hardwar
System requirementsHP Insight Diagnostics Online Edition for Windows® requires the following:• HP Advanced System Management Driver• HP System Managem
2 Getting startedInstalling the Online EditionUse the appropriate procedures for your OS environment.Removing the HP Survey utilityBefore installing t
Installing from the Linux RPM Package Manager (RPM)HP Insight Diagnostics for Linux is available for use with the Linux RPM utility. The following RPM
Figure 1 The Webapps tabStarting HP Insight Diagnostics for Linux Online Edition from the HP SystemManagement Homepage1. Open the browser.2. In the ad
Komentarze do niniejszej Instrukcji