HP ProLiant DL120 G7 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage sys
Component identification 10 PCIe expansion slot definitions Slot Type Length Connector Interconnect 1 PCIe2 Full x16 x16 2 PCIe2 Half x8
Acronyms and abbreviations 100 ORCA Option ROM Configuration for Arrays PCIe Peripheral Component Interconnect Express POST Power-On Self Test PS
Acronyms and abbreviations 101 UID unit identification USB universal serial bus VCA Version Control Agent
Documentation feedback 102 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documenta
Index 103 A access panel 18 air baffle 19, 20 Array Configuration Utility (ACU) 55 ASR (Automatic Server Recovery) 57 authorized reseller
Index 104 H hardware options installation 25, 27 health driver 57 health LEDs 67 help resources 89 hot-plug drive, installing 32 HP Insigh
Index 105 rear panel LEDs 9 redundant power supply 39 registering the server 26 regulatory compliance notices 81 removing PCIe riser cage
Component identification 11 Item Description 21 TPM connector 22 Power supply connector (4 pin) 23 System maintenance switch 24 HP dedicated iLO ma
Component identification 12 Position Default Function 8 Off Reserved 9 Off Reserved 10 Off Reserved When the system maintenance switch positi
Component identification 13 • 2 DIMMs: 2A+4B • 3 DIMMs: 2A+4B+1C • 4 DIMMs: All DIMMs SAS and SATA device numbering • LFF device bay numbering
Component identification 14 BBWC module LEDs Item ID Color Description 1 Green System Power LED. This LED illuminates steadily when the syst
Component identification 15 LED3 pattern LED4 pattern Interpretation — One flash per second The battery pack is below the minimum charge level and
Component identification 16 T-10/T15 Torx screwdriver The server includes a T-10/T-15 Torx screwdriver located on the rear panel of the server. Use
Operations 17 Operations Power up the server 1. Connect each power cord to the server. 2. Connect each power cord to the power source. 3. Press t
Operations 18 To remove the server from an HP, Compaq branded, TELCO, or third-party rack: 1. Power down the server (on page 17). 2. Disconnect al
Operations 19 c. Remove the riser cage. Install the PCIe riser cage CAUTION: To prevent damage to the server or expansion boards, power down t
© Copyright 2011, 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warr
Operations 20 CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed
Operations 21 2. Install the access panel (on page 18). 3. Power up the server ("Powering up and configuring the server" on page 26, on p
Setup 22 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
Setup 23 Space and airflow requirements Rack server To allow for servicing and adequate airflow, observe the following space and airflow requirement
Setup 24 CAUTION: To reduce the risk of damage to the equipment when installing third-party options: • Do not permit optional equipment to impede
Setup 25 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor.
Setup 26 WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors i
Setup 27 Registering the server To register the server, see the HP Registration website (http://register.hp.com).
Hardware options installation 28 Hardware options installation Introduction If more than one option is being installed, read the installation instru
Hardware options installation 29 The server memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIM
Contents 3 Contents Component identification ...
Hardware options installation 30 Memory configuration To optimize server availability, the server supports ECC memory. ECC memory provides the great
Hardware options installation 31 5. Install the DIMM. 6. Install the air baffle (on page 20). 7. Install the access panel (on page 18). If you ar
Hardware options installation 32 Remove the component as indicated. Removing a drive IMPORTANT: Hot-plug capability and drive LED support are
Hardware options installation 33 Installing a hot-plug drive IMPORTANT: Hot-plug capability and drive LED support are only available when a supp
Hardware options installation 34 3. Remove the access panel (on page 18). 4. Remove the air baffle (on page 19). 5. Remove the 9.5-mm optical driv
Hardware options installation 35 8. Connect the optical drive and power cable to the optical drive. 9. Connect the power connector to the power su
Hardware options installation 36 5. Press the knockout. 6. To remove the knockout from the chassis, twist and pull it. 7. Using a T-15 Torx screw
Hardware options installation 37 3. Remove the access panel (on page 18). 4. Disconnect all internal cables connected to any existing expansion boa
Hardware options installation 38 6. Install the storage controller. 7. Connect the storage controller cable to the controller and to the drive back
Hardware options installation 39 6. Install the cache module on the controller. 7. Connect the battery pack cable to the cache module.
Contents 4 Memory subsystem architecture ... 2
Hardware options installation 40 8. Install the battery pack. 9. Route the cable ("BBWC battery cabling" on page 50). 10. Install the P
Hardware options installation 41 10. Remove the rear bracket. 11. Remove the ATX power supply.
Hardware options installation 42 12. Install the redundant power supply cage. 13. Install the system board. 14. Connect all cables previously dis
Hardware options installation 43 o Foam air baffle for an eight-bay SFF drive cage 19. Install the access panel (on page 18). 20. Install the ser
Hardware options installation 44 o Power supply 22. Connect the power cord to the power supply. 23. Connect the power cord to the power source. 2
Hardware options installation 45 • When using BitLocker, always retain the recovery key/password. The recovery key/password is required to enter Re
Hardware options installation 46 6. Install the TPM security rivet by pressing the rivet firmly into the system board. 7. Install the access panel
Hardware options installation 47 CAUTION: When a TPM is installed and enabled on the server, data access is locked if you fail to follow the pro
Cabling 48 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware opt
Cabling 49 Redundant power supply cabling Internal USB cabling
Contents 5 Drivers ...
Cabling 50 BBWC battery cabling • The Smart Array controller full height full length slot • The Smart Array controller low profile slot
Cabling 51 Optical drive cabling SATA cabling • LFF model
Cabling 52 • SFF model SAS cabling • LFF model
Cabling 53 • SFF model
Configuration and utilities 54 Configuration and utilities Configuration tools SmartStart software SmartStart is a collection of software that optim
Configuration and utilities 55 • Displaying system information • Selecting the primary boot controller • Configuring memory options • Language s
Configuration and utilities 56 For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website
Configuration and utilities 57 configure arrays, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website (http://
Configuration and utilities 58 Management tools Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic ope
Configuration and utilities 59 For more information about iLO 3 features (which may require an iLO Advanced Pack or iLO Advanced for BladeSystem lic
Contents 6 Power supply specifications ...
Configuration and utilities 60 HP Insight Diagnostics survey functionality HP Insight Diagnostics (on page 59) provides survey functionality that ga
Configuration and utilities 61 • HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring and proactive service s
Configuration and utilities 62 For more information about version control tools, see the HP Systems Insight Manager Help Guide and the Version Contr
Configuration and utilities 63 • Downloads the latest components from Web • Enables direct update of BMC firmware (iLO and LO100i) For more inform
Troubleshooting 64 Troubleshooting Pre-diagnostic steps WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary informatio
Troubleshooting 65 This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury e
Troubleshooting 66 14.26 kg 31.4 lb WARNING: To reduce the risk of personal injury or damage to the equipment: • Observe local occupation healt
Troubleshooting 67 6. Collect all tools and utilities, such as a Torx screwdriver, loopback adapters, ESD wrist strap, and software utilities, neces
Troubleshooting 68 • All optical drives (DVD-ROM, CD-ROM, and so forth) • All optional mezzanine cards • All expansion boards Before removing the
Troubleshooting 69 For the location of server LEDs and information on their statuses, see the server documentation on the HP website (http://www.hp.
Component identification 7 Component identification Front panel components • SFF model Item Description 1 Optical drive 2 Serial label pull t
Troubleshooting 70 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure o
Troubleshooting 71 Item See 5 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Doc
Troubleshooting 72 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
Troubleshooting 73 • The external health LED is red or amber. • The internal health LED is red or amber. NOTE: For the location of server LEDs
Troubleshooting 74
Troubleshooting 75 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system att
Troubleshooting 76 Item See 13 • "Server information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Documenta
Troubleshooting 77 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Smar
Troubleshooting 78 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents • Ser
Troubleshooting 79 Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy f
Component identification 8 Front panel LEDs Item Description Status 1 Internal health LED Green = Normal Amber = System degraded Red = System
Troubleshooting 80 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in th
Troubleshooting 81 WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before re
Battery 82 Battery If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power
Regulatory compliance notices 83 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance
Regulatory compliance notices 84 Declaration of conformity for products marked with the FCC logo, United States only This device complies with Part
Regulatory compliance notices 85 • Ecodesign Directive 2009/125/EC, where applicable CE compliance of this product is valid if powered with the cor
Regulatory compliance notices 86 BSMI notice Korean class A notice Chinese notice Class A equipment Laser compliance This product may be provi
Regulatory compliance notices 87 Battery replacement notice WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pen
Electrostatic discharge 88 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo
Specifications 89 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Non-o
Component identification 9 Item Description 5 10/100/1000 NIC 1 connector/ shared iLO management port 6 HP dedicated iLO management port (optional)
Specifications 90 Efficiency Not less than 70% at 100%load Not less than 70% at 50%load Not less than 70% at 20%load Rated output power 400 W • HP
Support and other resources 91 Support and other resources Before you contact HP Be sure to have the following information available before you call
Support and other resources 92 providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship
Support and other resources 93 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'in
Support and other resources 94 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfülle
Support and other resources 95 sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes
Support and other resources 96 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pel
Support and other resources 97
Support and other resources 98
Acronyms and abbreviations 99 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ASR Automatic Server Recovery BBWC ba
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