HP LN17ps Instrukcja Użytkownika Strona 91
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Printer Operation Problems
Chapter 6: Troubleshooting ❖ 6-3
Table 6.1 Printer operation problems
Problem Action
The printer will not print. 1. Power the printer OFF, then ON.
2. Print a Configuration Sheet.
• If it prints, the printer is okay.
• If it does not print, contact your dealer or Digital.
A file sent from the host
does not print.
1. Make sure the printer is online.
2. Send a plain text file (i.e., one without printing commands embedded in it) to
the printer.
• If the file prints correctly in the default font, with all of the characters in the
original file, the printer is seeing the same data that the host is sending,
and the interface or communication line is functioning correctly.
• If no data prints (or the last page indicator does not come on):
A. Make certain the printer is configured properly.
B. The port (parallel or network) may be disabled on the printer. Check the
Configuration Sheet for the port you are using to see if the Port Enable
option in the appropriate Interface Menu is set to On. If it is set to Off,
set it to On and try again.
C. If using an optional Digital Network Interface Card (DNIC) for Ethernet
or LocalTalk, check the Configuration Sheet to see if the printer is
acknowledging that the DNIC is present. (Refer to DNIC installation
instructions in Appendix C: Installing and Removing Printer Options.)
• If the Configuration Sheet shows the DNIC as “failed,” or does not
show the DNIC as present, power OFF the printer and unplug it. Pull
out the controller board, remove the DNIC, and check that the
connector pins are not bent. If bent, straighten. Reseat the DNIC
securely, put the controller board back in the printer, power ON and
print another Configuration Sheet. If the Configuration Sheet still
shows the DNIC as “failed,” the DNIC has failed. If the Configuration
Sheet still does not show the DNIC as present, then either the DNIC
has failed or the interface between the DNIC and the printer
controller has failed. Contact your dealer or Digital.
• If the Configuration Sheet shows the network card as present, check
if the printer is recognized by the host. (Refer to the Troubleshooting
chapter of the respective DNIC Configuration Guide.)
D. If there is garbled data, check the Configuration Sheet to confirm that
the correct emulation is selected or that the Language Sensing option is
set to On.
Table 6.1 Page 1 of 3
kug-ch06 Page 3 Thursday, March 6, 1997 4:48 PM
- LN17 and LN17ps 1
- Printers 1
- User Guide 1
- Table of Contentsi 3
- Table of Contents 4
- Chapter 1 9
- LN17 Printer Quick Tour 10
- LN17 and 11
- Printer Models 11
- How Much of 12
- This Book 12
- Must I Read? 12
- Components 13
- Features 14
- Special Features 15
- State Saving 16
- Printer Generated 16
- Optional 17
- Collating and 18
- Offsetting 18
- Expansion 18
- Considerations 19
- Maintaining 21
- Fuser Cartridge/ 22
- Bias Transfer Roll 22
- Technical 23
- Transporting 24
- Chapter 2 25
- Paper Handling 26
- Selecting 27
- Storing Paper 28
- Using the 29
- Main Tray or 29
- Lower Tray 29
- Drilled Paper 30
- (Simplex or Duplex) 30
- Adjusting the 31
- Main Tray for 31
- Lower Tray for 32
- Front Tray 33
- Using the Front Tray 34
- Postcards (PCL Jobs) 34
- Loading the 35
- Automatic 37
- Tray Switching 37
- PCL Tray 38
- Switching 38
- (Source Mapping) 38
- Example: Main Tray-Front Tray 41
- Example: Lower Tray-Main Tray 42
- Printing to the 44
- Password 44
- Protecting Jobs 44
- Enabling Passwords 45
- Disabling Passwords 47
- Opening Bins 49
- (Two-Sided) 53
- Printing 53
- Print Orientation 54
- Settings 54
- Chapter 3 55
- The Keys 57
- Navigating the 60
- Menu System 60
- Navigating the Menu System 61
- to access the Reset Menu 61
- Menu Indicators 62
- Setting a 63
- Menu Option 63
- Main Menu 65
- Language 66
- Mailbox Menu 67
- PCL Emulat 68
- PCL Emulat Menu 69
- PostScript Menu 73
- Interface 74
- Interface Menu 75
- LocalTalk 77
- Menu Options 77
- Ethernet 77
- System Menu 78
- Test Menu 79
- Reset Menu 80
- Chapter 4 81
- LN17 PCL 5e 82
- Emulation 82
- Printer Drivers 82
- DECprint 84
- Supervisor 84
- Software 84
- Chapter 5 85
- Formatting the 87
- Downloading 88
- Fonts and 88
- Chapter 6 89
- Operation 90
- Problem Action 91
- Messages 94
- Paper Jams 114
- Open Rear Cover 117
- Clear Paper Path 117
- Misfeed Jam at Startup 120
- Control Panel 120
- Print Quality 121
- Problems 121
- Print Quality Problems 128
- Appendix A 129
- PC and Macintosh cables 132
- User Documentation 132
- Option Part No. Comments 132
- Appendix B 135
- Replacing the 136
- EP Cartridge 136
- Replacing 139
- Cartridge/BTR 139
- Appendix C 145
- Precautions 147
- Installing a 149
- Memory SIMM 149
- Removing a 152
- PostScript 154
- Removing the 157
- PostScript SIMM 157
- Hard Drive 160
- Installing the 165
- Duplex Module 165
- 500-sheet 168
- Paper Deck 168
- Installing Two 171
- Paper Decks and 171
- Cassettes 171
- 500-sheet Paper 175
- Deck and Cassette 175
- Offset Catch 177
- Tray (OCT) 177
- Removing the OCT 180
- Mailbox/ 182
- Collator 182
- Mailbox/Collator 185
- Envelope 187
- Envelope Feeder 190
- Interface Card 192
- Installing the DNIC 193
- Removing 197
- Appendix D 199
- Appendix E 217
- Base Printer 218
- Printing a 219
- PCL Font List 219
- Appendix F 221
- LN17 LN17ps 222
- Appendix G 225
- Overview 226
- Paper Size 227
- Output Trays 229
- Resolution 230
- Appendix H 231
- EPA Energy Star 232
- Acoustic Noise 232
- Figures for 233
- FCC Compliance 234
- Statement for 234
- United States 234
- Compliance 235
- International Users 235
- Operational Safety 236
- Environmental Specifications 237
- Laser Safety 238
- Warning for 238
- Finland and 238
- Numerics 239
- Online key 3-4 242
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