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Email alerts tro
ubleshooting
If you are not re
ceiving email alerts, use the Test button on the Email Alerts page to send a test email. If this
fails, make sur
e the email server is configured correctly. See “Email Alerts (Configuration)” on page 74
for more inform
ation.
Disk troubleshooting
• HP D2D Backup System runs out of space
• Disk fails on the HP D2D Backup System
If the HP D2D B
ackup System runs out of space
A warning mes
sage is generated when the HP D2D Backup System reaches 90% capacity. You cannot
add physica
l disk space, but you may be able to create some space. Options for creating space include:
• Review your backup jobs to see if you can reduce the size of backup or retention tim e.
• Use the b a ckup application job settings to overwrite or erase data.
• Export a ca
rtridge to an attached tape drive.
If a disk fails
The Disk Status LED will flash orange, if a disk fails. The Web Management Interface will help you
identify the disk that has failed. The HP D2D Backup System operates c orrectly with three disks, but
protection is limited. It is i mportant to replace the failed disk as soon as possible.
For more information, see “Hard disk replacement” on page 113.
112
Troubleshooting
- HP StorageWorks 1
- D2D Backup System 1
- User Guide 1
- Contents 3
- About this guid e 11
- HP technical support 12
- Customer self r epair 12
- Product warranties 12
- Registering your tape drive 12
- Subscription service 13
- HP websites 13
- Documenta 13
- About this guide 14
- 1 B efore you s tart 15
- Terminology 16
- Host3Host2 Host4/5/6Host1 17
- Import/Export and Copy 18
- Storage capa 19
- Tape rotation strategies 20
- Before you start 22
- D2D Backu p System 23
- DHCP and static I 24
- Paddressing 24
- Optional Tape Attach 24
- Supplied 26
- Internet Explor 27
- Internet Explorer 6.X 27
- 3Attachingaphysicaltapedrive 29
- (option al) 29
- Installing the HBA 31
- 4TheInstallationwizard 39
- Run the Ins 40
- The Installation wizard 42
- 5 Advanced installation 45
- Microsoft iSCSI Initiator 46
- The iS CSI Initiator 47
- General tab 48
- Discovery tab 48
- Targets tab 49
- Persistent Targets tab 50
- Linux iSCSI initiator 51
- Manual driver installation 51
- HP LTO Tape driv 52
- Medium changer d river 52
- Understanding the LEDs 53
- Beacon mode 53
- Office backup 56
- Database server 57
- Desktop PC 58
- High-per 60
- Graphics 61
- Summar y (Home) 64
- Devices (Configuration) 65
- To edit device details 66
- To create a new device 66
- Cartridges (Configuration) 67
- The Web Management Interface 68
- Empty slots 69
- To remove a cartridge 69
- To write protect 70
- To edit maximum size 70
- To create a cartridge 70
- Network ( Configuration) 71
- Network configuration 72
- Email Alerts (Co 74
- Disk & RAID (Status) 76
- Physical disks 77
- Log (Status) 78
- Tape Attach pages 79
- Administration (Admin) 80
- Firmware (Admin) 81
- Support (Admin) 82
- Archiving methods 84
- WhyusetheCopyfunctionality? 85
- When would Copy be used? 85
- Cartr i dge export 86
- When would Export be used? 87
- Disadvantages of Export 87
- Cartridge import 88
- Tape spanning 88
- Configuration (Tape Attach) 89
- Status (T ape Attach) 94
- Schedule (Tape Attach) 95
- To create a schedule 96
- Job History (Tape Attach) 97
- 10 C o py using a tape drive 99
- Compression 100
- 11 Restore processes 101
- Restoring from 102
- Restore processes 104
- 12 Troubleshooting 105
- Troubleshooting 106
- Manual installation 108
- Device troubleshooting 109
- Cartridge troubleshooting 110
- Email alerts tro 112
- Disk troubleshooting 112
- 13 Hard disk replacement 113
- If m o re than one disk fails 114
- Replacing the hard disk 115
- Hard disk replacement 116
- System Board 118
- Replacing a complete unit 122
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