HP ProDesk 600 G4 Base Model Small Form Factor PC Instrukcja Użytkownika Strona 74
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Drive not found (identied).
Cause Solution
Computer Setup. If it is listed, the probable cause is a driver
problem. If it is not listed, the probable cause is a hardware
problem.
If this is a newly installed drive, run the Computer Setup utility and
try adding a POST delay under Advanced > Boot Options.
The device is attached to a SATA port that has been hidden in
Computer Setup.
Run the Computer Setup utility and ensure Device Available is
selected for the device's SATA port in Advanced > Port Options.
Drive responds slowly immediately after power-up. Run Computer Setup and increase the POST Delay in Advanced >
Boot Options.
Nonsystem disk/NTLDR missing message.
Cause Solution
The system is trying to start from the hard drive but the hard drive
may have been damaged.
▲ Perform Drive Protection System (DPS) testing in system
ROM.
System les missing or not properly installed. 1. Insert bootable media and restart the computer.
2. Boot to the windows installation media and select
the recovery option. If only a restore kit is available, then
select the File Backup Program option, and then restore
the system.
3. Install system les for the appropriate operating system.
Hard drive boot has been disabled in Computer Setup. Run the Computer Setup utility and enable the hard drive entry in
the Advanced > Boot Options list.
Bootable hard drive is not attached as rst in a multi-hard drive
conguration.
If attempting to boot from a hard drive, ensure it is attached to
the system board dark blue SATA connector.
Bootable hard drive is not listed rst in the Boot Order. Run the Computer Setup utility and select Advanced > Boot Options
and ensure the bootable hard drive is listed immediately under
the Hard Drive entry.
Computer will not boot from hard drive.
Cause Solution
The device is attached to a SATA port that has been hidden in
Computer Setup.
1. Check SATA cable connections.
2. Run the Computer Setup utility and ensure Device Available is
selected for the device's SATA port in Advanced > Port
Options.
Boot order is not correct. Run the Computer Setup utility and change boot sequence in
Advanced > Boot Options.
Hard drive is damaged. Observe if the front panel Power LED is blinking RED and if any
beeps are heard. See POST error messages and diagnostic front
panel LEDs and audible codes on page 85 to determine possible
causes for the blinking red and beep codes.
See the Worldwide Limited Warranty for terms and conditions.
66 Chapter 6 Troubleshooting without diagnostics
- Maintenance and Service Guide 1
- About This Book 3
- Table of contents 5
- 1 Product features 9
- Front panel components 10
- Rear panel components 11
- 2 Illustrated parts catalog 12
- Computer major components 5 13
- Miscellaneous parts 14
- Miscellaneous parts 7 15
- Miscellaneous parts 9 17
- Miscellaneous parts 11 19
- Miscellaneous parts 13 21
- Miscellaneous parts 15 23
- Miscellaneous parts 17 25
- Miscellaneous parts 19 27
- Miscellaneous parts 21 29
- Generating static 30
- Grounding the work area 31
- Operating guidelines 32
- Routine care 33
- Service considerations 34
- SMART ATA drives 35
- Preparation for disassembly 36
- Access panel 37
- Optical drive 38
- Front bezel 39
- Hard drives 40
- Drive cage 42
- Memory module 43
- Power supply 45
- Fan shroud 46
- Fan-sink 47
- Processor 48
- Serial connector module 50
- System board 51
- 6. Remove the lower cage (2) 52
- System board 45 53
- Connector board 54
- Computer Setup–Main 57
- Computer Setup—Security 59
- Computer Setup—Advanced 61
- Safety and comfort 67
- Helpful hints 68
- Solving general problems 69
- Solving general problems 63 71
- Solving power problems 72
- Solving hard drive problems 73
- Solving display problems 76
- Solving display problems 69 77
- Solving display problems 71 79
- Solving audio problems 80
- Solving audio problems 73 81
- Solving printer problems 82
- Solving network problems 86
- Solving network problems 79 87
- Solving memory problems 89
- Solving software problems 92
- 10 System backup and recovery 106
- Using Windows tools 108
- Restore and recovery 108
- A Battery replacement 111
- Current BIOS steps 114
- Nonvolatile memory usage 116
- Nonvolatile memory usage 109 117
- Questions and answers 118
- Using HP Sure Start 119
- C Power cord set requirements 120
- Country-specic requirements 121
- D Specications 122
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