HP Embedded Firewall Series Instrukcja Użytkownika Pobierz pdf (Strona 82)

C Obtaining Support for your Product

3Com offers telephone, e-mail and internet access to technical support and repair

services. To access these services for your region, use the appropriate telephone number,

URL or e-mail address from the list below. You will find a current directory of support

telephone numbers posted on the 3Com web site at:

http://csoweb4.3com.com/contactus/

Telephone Technical Support and Repair

To obtain telephone support as part of your warranty and other service benefits, you must

first register your product at http://eSupport.3com.com/.

When you contact 3Com for assistance, please have the following information ready:

To send a product directly to 3Com for repair, you must first obtain a return authorization

number (RMA). Products sent to 3Com, without authorization numbers clearly marked on

the outside of the package, will be returned to the sender unopened, at the sender’s

expense. If your product is registered and under warranty, you can obtain an RMA

number online at http://eSupport.3com.com/ First time users will need to apply

for a user name and password.

These numbers are correct at the time of publication. Find a current directory of support

telephone numbers posted on the 3Com web site at:

http://csoweb4.3com.com/contactus/

•

Product model name, part number, and

serial number

• Diagnostic error messages

• A list of system hardware and software,

including revision level

• Details about recent configuration

changes, if applicable.

Country Telephone Number

Asia, Pacific Rim

Australia 1 800 678 515

Hong Kong 800 933 486

India +61 2 9424 5179 or

000800 650 1111

Indonesia 001 803 61009

Japan 00531 616 439 or

03 5977 7991 or

03 5783 1270 (Tokyo)

Malaysia 1800 801 777

New Zealand 0800 446 398

Pakistan +61 2 9937 5083

Philippines 1235 61 266 2602 or

1800 1 888 9469

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