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Collaboration
RGS enables the primary user to share their desktop session with several users simultaneously. This feature
can be used in a variety of collaborative scenarios including classroom instruction, design reviews, and
technical support.
Creating a collaboration session
A collaboration session is created when one or more users are authorized by the primary user to connect to
the primary user’s desktop session. This allows all users to view and interact with the primary user’s desktop.
1 Remote computer—Hosts the RGS Sender, which transmits the remote computer's desktop session to the RGS
Receivers on the local computers.
2 Primary local user—This user is logged into the remote computer and must authenticate any secondary local
users joining the session.
3 Secondary local users—These users can view the primary local user's remote desktop session if that user
authenticates them.
NOTE: The image above is just an example of one possible configuration. Any combination of hardware supported by the RGS
Receiver can be used by the primary and secondary local users.
NOTE: Collaboration requires unique login credentials on the remote computer for each participant.
NOTE: If guest accounts are enabled in Windows, a collaborator can join by using "Guest" as the username and leaving the password
blank. However, only one guest collaborator can join at a time. If another guest collaborator joins, the first one will be kicked out of
the session.
The user currently controlling the mouse and keyboard is called the floor owner. Only one user, the floor
owner, can interact with the desktop at a time. To transition the floor owner, the current floor owner must
cease using the keyboard or mouse for 0.5 seconds. If another user uses the mouse or keyboard while the
current floor owner is inactive after this period, floor ownership transfers to the new user.
NOTE: The delay’s value of 0.5 seconds can be changed using the property
Rgsender.RequestFloorControlTime. See
RGS Sender properties on page 91 for more
information.
44 Chapter 8 Advanced RGS features
- User Guide 1
- Acknowledgments 3
- About this guide 5
- Table of contents 7
- 1 Getting started in Windows 13
- 2RGS overview 14
- Typical RGS deployment 15
- User interface overview 16
- Remote Display Window 17
- Remote Display Window toolbar 18
- RGS features 19
- 8 Chapter 2 RGS overview 20
- RGS licensing 21
- Connection types 21
- Multi-monitor configurations 22
- RGS login methods 22
- Easy Login 23
- Single Sign-on 23
- Installing RGS on Windows 24
- Command Description 27
- /wanimprovement 27
- Installs HP Velocity 27
- Installing RGS on Linux 30
- 4 Pre-connection checklist 35
- Using RGS through a firewall 38
- 5 Using the RGS Receiver 40
- Creating an RGS connection 41
- Table 5-2 RGS touch gestures 42
- Connection settings 45
- Performance settings 46
- Audio settings 47
- Network settings 48
- Hotkey settings 48
- Logging settings 49
- Statistics 50
- 7 Using the RGS Sender 51
- RGS Sender GUI (Windows only) 53
- 8 Advanced RGS features 55
- Collaboration 56
- Optimizing RGS performance 57
- Configuring the X server 61
- Remote Audio 63
- Remote Audio on Linux 64
- Configuring audio on Linux 65
- Remote Clipboard 66
- Remote USB 66
- Local/Remote USB overview 67
- Auto-remoting 67
- Supported USB devices 68
- Remoting USB microphones 68
- Unique smart card handling 69
- Verifying the USB data 72
- Directory file format 73
- Auto-launching connections 76
- HPRemote log format 77
- Agent design issues 81
- Administrator alerts 82
- Sample agent 83
- Connection 88
- RGS security features 88
- Full-screen crosshair cursors 90
- 9 RGS properties 92
- Property syntax 93
- RGS Receiver properties 94
- RGS Receiver properties 83 95
- Experience properties 96
- Browser properties 97
- Audio properties 97
- Microphone properties 97
- USB properties 98
- Network properties 98
- Hotkey properties 99
- Clipboard properties 100
- Logging properties 100
- Registration properties 101
- Proxy server properties 101
- 90 Chapter 9 RGS properties 102
- RGS Sender properties 103
- 92 Chapter 9 RGS properties 104
- RGS Sender properties 93 105
- 94 Chapter 9 RGS properties 106
- RGS support matrix 107
- Keyboard locale support 109
- Application support 110
- B Troubleshooting 111
- RGS Sender network timeout 112
- Network timeout issues 113
- Troubleshooting Remote Audio 114
- Troubleshooting Remote USB 116
- RGS error messages 117
- RGS error messages 107 119
- CHP support 120
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