HP Remote Graphics Software (RGS) Instrukcja Użytkownika Strona 69
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Unique smart card handling
Smart card readers are handled in a unique manner, as follows:
●
Both the sending and receiving computers should be running Windows.
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Easy Login must be enabled.
●
Smart card readers will always be accessible by the local computer prior to establishing a connection to
a remote computer, unless the smart card reader is explicitly marked by the user as a "classic" device.
●
The USB devices are Remote and USB devices are Local/Remote settings are effectively ignored for
smart card readers. Smart cards readers are accessible locally if there is no RGS connection established,
and they automatically become remotely accessible when an RGS connection is established.
●
If a smart card reader is plugged in after an RGS connection is established, it will be available remotely.
●
If there is a break in the RGS connection, the smart card reader will become locally accessible.
If RDC is used to connect from the local computer to the remote computer, it is possible to get into a situation
where the smart card reader cannot be used to log into the remote computer (for details on the
interoperability of RGS and RDC, see
Interoperability of RGS and Microsoft Remote Desktop Connection
on page 76). This situation can arise as follows:
1. The user uses a smart card reader to log into the remote computer with RDC. Assume that this login
session is established from the user’s home.
2. Assume further that the user inadvertently leaves the RDC login session established, and departs for
work.
3. From work, the user attempts to log into the remote computer with RGS using an at-work smart card
reader in Easy Login mode. Because the home RDC login session is still active, RGS will require the user
to authenticate the connection, which is not normally required with Easy Login.
However, the user may not have a login name and password—the user may be totally relying on smart
card readers at home and at work to log into the remote computer. If the user is unable to authenticate
the connection with a user name and password, the USB smart card reader will not be remotely
mounted to the remote computer, and the user will not be able to log into the remote computer.
4. To prevent this situation, the user should log out from the RDC session prior to leaving home.
5. To address this situation if it occurs, the user can do one of the following:
●
Contact IT, and have an administrator log into the remote computer with RGS, which will terminate
the RDC session. After the administrator disconnects the RGS connection, the user can establish an
RGS connection using the smart card reader.
●
Restart the remote computer.
●
Return home, and log out from the RDC session.
NOTE: Unlike RDC, an RGS user can leave a remote "user session" created from the home RGS connection
active and locked, and then log in from work with RGS. The home RGS connection must be disconnected, but
the remote user login can be left in an active and locked state as previously stated. The smart card reader will
operate correctly in both situations, and the work RGS login session will replace the home login session. If the
home RGS connection is left connected, an Easy Login connection from work will not succeed because of the
existing connection. The user will be required to perform steps similar to the steps in paragraph 5 above to
be able to log in from work.
Remote USB 57
- User Guide 1
- Acknowledgments 3
- About this guide 5
- Table of contents 7
- 1 Getting started in Windows 13
- 2RGS overview 14
- Typical RGS deployment 15
- User interface overview 16
- Remote Display Window 17
- Remote Display Window toolbar 18
- RGS features 19
- 8 Chapter 2 RGS overview 20
- RGS licensing 21
- Connection types 21
- Multi-monitor configurations 22
- RGS login methods 22
- Easy Login 23
- Single Sign-on 23
- Installing RGS on Windows 24
- Command Description 27
- /wanimprovement 27
- Installs HP Velocity 27
- Installing RGS on Linux 30
- 4 Pre-connection checklist 35
- Using RGS through a firewall 38
- 5 Using the RGS Receiver 40
- Creating an RGS connection 41
- Table 5-2 RGS touch gestures 42
- Connection settings 45
- Performance settings 46
- Audio settings 47
- Network settings 48
- Hotkey settings 48
- Logging settings 49
- Statistics 50
- 7 Using the RGS Sender 51
- RGS Sender GUI (Windows only) 53
- 8 Advanced RGS features 55
- Collaboration 56
- Optimizing RGS performance 57
- Configuring the X server 61
- Remote Audio 63
- Remote Audio on Linux 64
- Configuring audio on Linux 65
- Remote Clipboard 66
- Remote USB 66
- Local/Remote USB overview 67
- Auto-remoting 67
- Supported USB devices 68
- Remoting USB microphones 68
- Unique smart card handling 69
- Verifying the USB data 72
- Directory file format 73
- Auto-launching connections 76
- HPRemote log format 77
- Agent design issues 81
- Administrator alerts 82
- Sample agent 83
- Connection 88
- RGS security features 88
- Full-screen crosshair cursors 90
- 9 RGS properties 92
- Property syntax 93
- RGS Receiver properties 94
- RGS Receiver properties 83 95
- Experience properties 96
- Browser properties 97
- Audio properties 97
- Microphone properties 97
- USB properties 98
- Network properties 98
- Hotkey properties 99
- Clipboard properties 100
- Logging properties 100
- Registration properties 101
- Proxy server properties 101
- 90 Chapter 9 RGS properties 102
- RGS Sender properties 103
- 92 Chapter 9 RGS properties 104
- RGS Sender properties 93 105
- 94 Chapter 9 RGS properties 106
- RGS support matrix 107
- Keyboard locale support 109
- Application support 110
- B Troubleshooting 111
- RGS Sender network timeout 112
- Network timeout issues 113
- Troubleshooting Remote Audio 114
- Troubleshooting Remote USB 116
- RGS error messages 117
- RGS error messages 107 119
- CHP support 120
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