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RGS may not be suitable for full screen games. The techniques used by games to quickly draw to the screen
will often prevent RGS from being able to extract the contents of the remote frame buffer for display. This is
often seen as partially rendered scene or a completely scrambled scene. A game that works in a windowed
mode may be able to be controlled when Game Mode is enabled. However, the extremely high frame rates
and low latencies required to successfully operate some games are not possible with the current RGS
protocol. See
Application support on page 98 for the official description of supported applications.
Auto-launching connections
On Windows, the RGS Receiver supports file association. You can create property files with the
extension .rgreceiver using the same format as the RGS Receiver configuration file.
NOTE: See Setting property values in a configuration file on page 81 for more information.
For example, the file hostname.rgreceiver could be used for creating a property configuration file for
connecting to the system with name hostname.
If the user double-clicks or opens a file with the .rgreceiver extension, the RGS Receiver will be
automatically started and the property file will be read and applied. Create a folder in the user's home folder
to safely store Auto Launch configuration files.
NOTE: See Auto-launch properties (per-session) on page 89 for property details.
RGS Sender event logging (Windows only)
The RGS Sender event log file is named HPRemote and has several important usages:
●
Troubleshooting—The HPRemote log can be used to aid troubleshooting of connection issues between
the RGS Sender and Receiver. If you’re unable to view the HPRemote log because of RGS connection
difficulties, Remote Desktop can be used to connect to the remote computer to view the HPRemote log.
●
Remote application termination—See
Remote application termination on page 65 for more
information.
●
Other automated actions—The basic principle behind using the HPRemote log to perform remote
application termination can also be used to create an agent to automatically monitor and process other
events logged by the RGS Sender.
Viewing the HPRemote log
To view the HPRemote log:
1. Select Start > Control Panel > Administrative Tools > Computer Management.
2. In the left pane, navigate to System Tools > Event Viewer > HPRemote.
The HPRemote log reflects recent RGS connection activity. The log entries are in "Last In, First Out" (LIFO)
order. By default, the most recent events are listed first.
NOTE: RGS event logging is supported only on the RGS Sender on Windows. It is not supported on the RGS
Receiver.
To view the properties of a particular event, double-click the event of interest to open the Event Properties
window.
This window displays the connection data in byte and word formats. The section
HPRemote log format
on page 65 provides more details on the supported data formats.
64 Chapter 8 Advanced RGS features
- User Guide 1
- Acknowledgments 3
- About this guide 5
- Table of contents 7
- 1 Getting started in Windows 13
- 2RGS overview 14
- Typical RGS deployment 15
- User interface overview 16
- Remote Display Window 17
- Remote Display Window toolbar 18
- RGS features 19
- 8 Chapter 2 RGS overview 20
- RGS licensing 21
- Connection types 21
- Multi-monitor configurations 22
- RGS login methods 22
- Easy Login 23
- Single Sign-on 23
- Installing RGS on Windows 24
- Command Description 27
- /wanimprovement 27
- Installs HP Velocity 27
- Installing RGS on Linux 30
- 4 Pre-connection checklist 35
- Using RGS through a firewall 38
- 5 Using the RGS Receiver 40
- Creating an RGS connection 41
- Table 5-2 RGS touch gestures 42
- Connection settings 45
- Performance settings 46
- Audio settings 47
- Network settings 48
- Hotkey settings 48
- Logging settings 49
- Statistics 50
- 7 Using the RGS Sender 51
- RGS Sender GUI (Windows only) 53
- 8 Advanced RGS features 55
- Collaboration 56
- Optimizing RGS performance 57
- Configuring the X server 61
- Remote Audio 63
- Remote Audio on Linux 64
- Configuring audio on Linux 65
- Remote Clipboard 66
- Remote USB 66
- Local/Remote USB overview 67
- Auto-remoting 67
- Supported USB devices 68
- Remoting USB microphones 68
- Unique smart card handling 69
- Verifying the USB data 72
- Directory file format 73
- Auto-launching connections 76
- HPRemote log format 77
- Agent design issues 81
- Administrator alerts 82
- Sample agent 83
- Connection 88
- RGS security features 88
- Full-screen crosshair cursors 90
- 9 RGS properties 92
- Property syntax 93
- RGS Receiver properties 94
- RGS Receiver properties 83 95
- Experience properties 96
- Browser properties 97
- Audio properties 97
- Microphone properties 97
- USB properties 98
- Network properties 98
- Hotkey properties 99
- Clipboard properties 100
- Logging properties 100
- Registration properties 101
- Proxy server properties 101
- 90 Chapter 9 RGS properties 102
- RGS Sender properties 103
- 92 Chapter 9 RGS properties 104
- RGS Sender properties 93 105
- 94 Chapter 9 RGS properties 106
- RGS support matrix 107
- Keyboard locale support 109
- Application support 110
- B Troubleshooting 111
- RGS Sender network timeout 112
- Network timeout issues 113
- Troubleshooting Remote Audio 114
- Troubleshooting Remote USB 116
- RGS error messages 117
- RGS error messages 107 119
- CHP support 120
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