Hp StorageWorks DAT 72x10 Tape Autoloader Instrukcja Użytkownika Strona 52
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Check all SCSI and power connections and confirm that the unit is attached to a valid SCSI
SE or
LVDS bus.
• Compatibility: Ensure that the autoloader is compatible with the SCSI host adapter and backup
application you plan to use. For a list of compatible SCSI adapters and application software,
check with your SCSI host adapter manufacturer, backup application vendor, or the HP support
website at w
ww.hp.com/go/connect or www.hp.com/s upport.
NOTE:
The host bus adapter for the autoloader should be Ultra320 or Ultra160 SCSI. A single-ended SCSI
host bus adapter will degrade performance. Also, if there are any SE devices on the sa me SCSI bus,
the entire SCSI bus will negotiate down to SE speed and severely degrade performance.
• SCSI Host Ad apter Installation: Verify that your SCSI host adapter is installed correctly. Refer to
the
manual that came with your SCSI host adapter for installation and troubleshooting instructions.
Pay particular attention to any steps describing the settings of various jumpers and/or switches
on the
host a dapter, if applicable. Make sure that the host adapter is properly seated in the
motherboard slot an d the op erating system correctly detects the host ad apter. Make sure that
the
proper d evice driver is installed for the SCSI host adapter.
• B ackup Application Installation: Refer to the documentation included with your backup
application for instructions on how to verify proper installation. Some backup software packages
require an ad d itional module to communicate with the autoloader robotics.
• Device Driver Installation: Make sure that the proper device driver, if applicable, is installed for
the
autoloader. Contact your support representative for more information.
NOTE:
Many backup applications use their own drivers for the autoloader and drive. Before installing a driver,
make sure it will not be in conflict with the software.
Troubleshooting table
Table 11 Troubleshooting table
Problem Solution
Power
Autoloader does not power on.
• Check a
ll
power cord connections.
•
Make s
urethe powerswitchonthe frontpanel
has be
en pressed.
•
Make s
ure there is power to the outlet. Try another
work
ing
outlet.
•
Repl
ace the power cord.
•
Con
tact your service representative.
No display messages appear.
• Make sure the power cord is connected.
•
Make sure the power switch is on.
•
Power cycle the autoloader.
•
Download autoloader firmware.
• Contact
your service representative.
Tape M ovement
52
Troubleshooting
- HP StorageWorks 1
- DAT 72x10 1U Tape Autoloader 1
- Contents 3
- Figures 6
- Rack stability 10
- HP technical suppor t 10
- Product warranties 10
- About this guide 12
- Tape Autoloader 13
- LUN scanning 14
- Preparing the host 14
- Drivers and Backup Software 15
- Installing drivers on UNIX 16
- Installing drivers on IA64 16
- Upgrading backup soft ware 16
- Front panel overview 17
- Back panel ov 18
- 2Installingthe autoloader 19
- Unpacking the autoloader 20
- Removing the sh 21
- Refitting the shipping lock 21
- Installing the autoloader 22
- Verifying the connection 27
- 3 O perating t he autoloader 29
- Tape cartridges 30
- Labeling tape cartridges 31
- Backward read compatibility 32
- Magazines 33
- Operating the autoloader 34
- 4 Auto loader administration 35
- Status/Information 36
- Inventory 37
- Autoloader administr ation 38
- Configuration 39
- Setting autolo 40
- Unlocking, r 42
- Cleaning the tape drive 42
- Resetting the autoloader 44
- Activating OBD R mode 44
- If restore fails 45
- What does HP OBDR do? 45
- Support 46
- Running the d emonstration 47
- Running the Wellness test 47
- Autoloader administration 50
- 5 Troub leshooting 51
- Troubleshooting table 52
- Problem Solution 53
- Service and Repair 55
- Removing stuck c 56
- Autoloader error codes 58
- Summary of M ain Error codes 59
- Error Codes 60
- Description 60
- Solution 60
- 6 Techni cal specifi cations 61
- Environmental s 62
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