HP Web Jetadmin Software Instrukcja Użytkownika Pobierz pdf (Strona 259)

1. In the Reports - Data Collection - Management task module, highlight the type of data collection to review

and click Anomalies. The Data Collection Anomalies page is displayed.

2. Select the anomaly to view and click Reconcile.

You can choose to Ignore the anomaly.

3. To export the anomalies listed to an spreadsheet report, click Export and then specify the location to save

the le.

4. When done, click Close.

The following table provides a description of the data collection anomalies.

Anomaly Type Description Reset Ignore Adjust

Device at IP Address

changed

All data collections The device is a

dierent device than

what was subscribed

to.

Deletes all data

stored for the

device.

Ignores this

anomaly and

removes it from the

open anomalies list.

N/A

Suspect Serial

Number

All data collections The serial number is

not unique (for

example, serial

numbers with xxx).

This often occurs

when swapping one

formatter for

another.

N/A Ignores this

anomaly and

removes it from the

open anomalies list.

N/A

Inconsistent Totals Data collections for

Device Utilization

and Hourly Peak

Usage

The page counts do

not reconcile (for

example, the page

count total is

dierent from the

sum of color and

mono page counts).

Deletes all the

Collection data

collected on the

device for the given

collection period.

Future collections

during that time will

continue as normal.

Ignores this

anomaly and

removes it from the

open anomalies list.

N/A

Abnormal Increasing

Page Counts

Data collections for

Device Utilization

and Hourly Peak

Usage

The page counts

collected were over

10,000 pages for a

given collection

period.

Deletes the

Collection data

collected on the

device for the given

collection period.

Future collections

during that time will

continue as normal.

Ignores this

anomaly and

removes it from the

open anomalies list.

Adjusts the current

values for the

anomalous

collection,

subtracting the

abnormally large

number of pages

from the count.

Descending Page

Counts

Data collections for

Device Utilization

and Hourly Peak

Usage

The collected page

count has

decreased; and will

be treated as if no

pages were printed

on the device.

Deletes the

Collection data

collected on the

device for the given

collection period.

Future collections

during that time will

continue as normal.

Ignores this

anomaly and

removes it from the

open anomalies list.

Adjusts the current

values for the

anomalous

collection,

subtracting the

actual negative

pages from the

collection.

Possibly missing job

data

Data collections for

By User

HP Web Jetadmin

has detected that

print jobs may have

been missed

because the device

didn't send traps for

the jobs.

N/A Ignores this

anomaly and

removes it from the

open anomalies list.

N/A

ENWW Reports 233

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